Knowledge and Process Management最新文献_第9页

The onlinezation influence on knowledge sharing for corporate innovation during the CoViD crisis 新冠疫情下网络化对企业创新知识共享的影响

IF 3.7

Knowledge and Process Management Pub Date : 2022-02-01 DOI: 10.1002/kpm.1705

Evgeny Yu. Blagov, Amitabh Anand

引用次数: 3

At the mercy of our emotions? A multi-dimensional analysis of emotions in knowledge management research 受我们情绪的摆布?知识管理研究中情绪的多维分析

IF 3.7

Knowledge and Process Management Pub Date : 2022-01-30 DOI: 10.1002/kpm.1701

Olivia Hornung, Stefan Smolnik

{"title":"At the mercy of our emotions? A multi-dimensional analysis of emotions in knowledge management research","authors":"Olivia Hornung, Stefan Smolnik","doi":"10.1002/kpm.1701","DOIUrl":"10.1002/kpm.1701","url":null,"abstract":"Emotions are deeply rooted in the human mind and vital to many knowledge processes, such as knowledge creation and knowledge sharing. Nonetheless, the knowledge management (KM) discipline largely approaches KM from a rational rather than an emotional standpoint. Therefore, starting with a broad view on emotions in general as well as several discrete emotions, our paper presents a structured review of existing evidence on emotions and their role in KM research. We use a structured literature review approach to examine research on emotions as a general concept as well as several discrete emotions in KM research. We recognize and incorporate an integrative emotions-in-KM framework, dividing KM into enablers, processes, and intermediary outcomes as well as organizational performance, and connected emotions with each of these parts. After identifying 72 relevant research publications, we analyze and assign these publications to our initially developed integrative review framework. We present several research opportunities to inspire and encourage further research on emotions in KM. Our analysis reveals a strong focus on empirical approaches; we suggest future research employs further qualitative research to incorporate profound theories and models for further exploring emotions in KM. Furthermore, emotions as the intermediary outcome or during knowledge creation and knowledge use could be investigated in further research endeavors. By showing in which KM contexts and processes emotions are displayed, organizations can draw conclusions to trigger positive emotions for better KM as well as reducing barriers caused by emotions.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 2","pages":"109-120"},"PeriodicalIF":3.7,"publicationDate":"2022-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1701","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49529327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Embeddedness of individual expertise in professional business service relationships 个人专业知识在专业业务服务关系中的嵌入性

IF 3.7

Knowledge and Process Management Pub Date : 2022-01-20 DOI: 10.1002/kpm.1702

Satu Nätti, Pauliina Ulkuniemi

{"title":"Embeddedness of individual expertise in professional business service relationships","authors":"Satu Nätti, Pauliina Ulkuniemi","doi":"10.1002/kpm.1702","DOIUrl":"10.1002/kpm.1702","url":null,"abstract":"The study aims to create an understanding of the embeddedness of individual expertise in the customer relationships of professional business service firms. A theoretical pre-understanding based on discussions of professional service business relationships in general and the role of individual experts in customer relationships, in particular, is assessed through a case study of a professional business services provider and four customer organizations. The study suggests that the embeddedness of individual expertise within professional services in business relationships manifest itself in four ways: (1) expertise embedded in knowledge of the service context, (2) expertise that can be transferred between organizational contexts, (3) expertise embedded in personal relationships, and (4) expertise embedded in the personal interactions that enable knowledge-sharing. Each has implications for various activities performed by the parties and relationship management practices, which are also scrutinized in the present study. Also, the adoption of a new concept of personified service in business relationships is put forward. The study highlights that the reliance on personal expertise is not only a challenge for relationship management, as often suggested, but can also generate effectiveness in both customer and supplier relationship management.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"79-91"},"PeriodicalIF":3.7,"publicationDate":"2022-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1702","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47269128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Contextual factors related to the execution of knowledge strategies in intellectual disabilities organizations 智障组织实施知识策略的相关情境因素

IF 3.7

Knowledge and Process Management Pub Date : 2022-01-17 DOI: 10.1002/kpm.1700

Marion C. O. Kersten, Elsbeth F. Taminiau, Mathieu C. D. P. Weggeman, Petri J. C. M. Embregts

{"title":"Contextual factors related to the execution of knowledge strategies in intellectual disabilities organizations","authors":"Marion C. O. Kersten, Elsbeth F. Taminiau, Mathieu C. D. P. Weggeman, Petri J. C. M. Embregts","doi":"10.1002/kpm.1700","DOIUrl":"https://doi.org/10.1002/kpm.1700","url":null,"abstract":"The sharing and application of knowledge in intellectual disabilities care are vital and challenging. Therefore, organizations providing care and support for people with intellectual disabilities use strategies to stimulate these processes. To optimize these strategies, we investigated the contextual factors that influence their execution. We conducted individual, in-depth, semi-structured interviews with 11 CEOs of organizations providing care for people with intellectual disabilities in the Netherlands. A thematic data analysis was conducted in which a deductive approach was followed by a bottom-up clustering. We thus identified factors related to both the internal and the external context. The internal context involves persons within the organization and the organizational structures. The external context involves the organization's socio-political environment and collaborative partnerships. We concluded that the execution of strategies to improve the sharing and application of knowledge is influenced by contextual factors which appear to be interconnected. These contextual factors point to the key role played by care professionals.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 3","pages":"242-254"},"PeriodicalIF":3.7,"publicationDate":"2022-01-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1700","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"137851005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Knowledge management and COVID-19: Technology, people and processes 知识管理与COVID-19:技术、人员和流程

IF 3.7

Knowledge and Process Management Pub Date : 2022-01-07 DOI: 10.1002/kpm.1699

Eduardo Tomé, Elizaveta Gromova, Andrew Hatch

{"title":"Knowledge management and COVID-19: Technology, people and processes","authors":"Eduardo Tomé, Elizaveta Gromova, Andrew Hatch","doi":"10.1002/kpm.1699","DOIUrl":"10.1002/kpm.1699","url":null,"abstract":"In this paper, we analyse the impact of the Covid-19 crisis in organizations from the point of view of knowledge management. Specifically, we address the question of technology, people and processes. We conclude, first, that KM should be put at the centre stage in 2021 because, above all, first and foremost, the Covid-19 crisis is a crisis about knowledge, and that a massive knowledge failure has been at its core – namely, the absence of a vaccine and the cure for Covid-19. We furthermore conclude that in organizations, there was a complete lack of “social knowledge” linked with “organizational behaviour” which led to an organizational crisis; quite crucially, we believe that the mentioned crisis was even fostered by the immense technology available, but continued because, despite all the value of people, there was not knowledge about processes; in fact, suddenly, the drastic change in setting caused previously competent people to become incompetent. All this leads to the third conclusion, namely, the solution of the crisis will be achieved using technology and making people competent again and teaching them the right processes. Finally, for the time being, Humanity is still searching for answers, and we believe that all the partial measures (such as use of masks, social distance, washing hands, home/remote working, etc.) will mean an advance and increase in organizational agility.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"70-78"},"PeriodicalIF":3.7,"publicationDate":"2022-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1699","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46849506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 13

Project-based work in times of COVID-19: A dynamic framework for knowledge exchange 2019冠状病毒病时期基于项目的工作:知识交流的动态框架

IF 3.7

Knowledge and Process Management Pub Date : 2021-11-29 DOI: 10.1002/kpm.1698

Moheeb Abualqumboz

引用次数: 7

Mindfulness and meaningfulness in managing knowledge: A theoretical model 管理知识的正念与意义：一个理论模型

IF 3.7

Knowledge and Process Management Pub Date : 2021-11-28 DOI: 10.1002/kpm.1697

Isabel D. W. Rechberg

引用次数: 1

Intellectual capital as a longitudinal predictor of company performance in a developing economy 发展中经济体中智力资本对公司绩效的纵向预测

IF 3.7

Knowledge and Process Management Pub Date : 2021-11-24 DOI: 10.1002/kpm.1696

Vladimir Dzenopoljac, Piotr Kwiatek, Aleksandra Dzenopoljac, Nick Bontis

{"title":"Intellectual capital as a longitudinal predictor of company performance in a developing economy","authors":"Vladimir Dzenopoljac, Piotr Kwiatek, Aleksandra Dzenopoljac, Nick Bontis","doi":"10.1002/kpm.1696","DOIUrl":"10.1002/kpm.1696","url":null,"abstract":"This study assesses whether intellectual capital (IC), measured using the Value-Added Intellectual Coefficient (VAIC), can predict the financial and market performance of listed companies in a developing economy. Panel data from all 174 companies listed on the Kuwait Stock Exchange were analyzed. Four company performance measures were investigated: return on assets, return on equity, market/book value, and market capitalization. Eight competitive longitudinal models were evaluated using SEM–PLS, as well as the 1-year, 2-year, and 3-year lags. VAIC possesses significant predictive power on company performance, but only on return on assets and return on equity, with a stronger predictive power for the 2-year lag. When analyzing the 3-year lag, the model fit decreases significantly. This suggests that VAIC has no significant predictive power on analyzed market performance measures. Most extant literature on IC does not explicitly quantify its lagged effect and predictive power on company performance. Additionally, existing research focuses less on developing economies. The research was conducted in a developing economy with a relatively young and inefficient financial market. This rationalizes the findings in which IC cannot predict market performance. Additionally, the time span considered is only 5 years from the 21 years analyzed. Useful managerial insights on the evident lagged effect and predictive power of IC in a developing economy are provided. Quantifying the effect size adds value to the further understanding of IC's nature.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"53-69"},"PeriodicalIF":3.7,"publicationDate":"2021-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45954438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 10

Worker and manager judgments about factors that facilitate knowledge-sharing: Insights from a Brazilian automotive assembly line 工人和管理者对促进知识共享因素的判断:来自巴西汽车装配线的见解

IF 3.7

Knowledge and Process Management Pub Date : 2021-11-09 DOI: 10.1002/kpm.1693

Jorge Muniz Jr., Daniel Wintersberger, Jacky L. F. Hong

{"title":"Worker and manager judgments about factors that facilitate knowledge-sharing: Insights from a Brazilian automotive assembly line","authors":"Jorge Muniz Jr., Daniel Wintersberger, Jacky L. F. Hong","doi":"10.1002/kpm.1693","DOIUrl":"10.1002/kpm.1693","url":null,"abstract":"The paper explores and ranks the key factors that support tacit knowledge sharing in automotive assembly lines. Existing studies on knowledge sharing tend to overwhelmingly focus on knowledge-intensive, white-collar work, and despite the acknowledgment of the importance of blue-collar workers' tacit knowledge, both the knowledge management and operations management literature have devoted limited attention to manufacturing environments, and, in particular, those working on assembly lines. This study draws on qualitative and quantitative data from workers and plant managers of an automotive assembly line located in the Brazilian automotive Modular Consortium (MC), a unique production concept which produces vehicles in high volume and high variety. MC works with six multinational suppliers, which interact directly on the assembly line, sharing physical space, responsibilities, and quality control. The qualitative element of the study included interviews, informal conversations, and on-site observations. Transcriptions were interpreted using content analysis. The quantitative element entailed a comparison of worker and management survey responses on the relative importance they ascribe to the different factors contributing to knowledge sharing, by ranking them using Analytic Hierarchy Process (AHP). The findings compare and contrast the perspectives of managers and workers on knowledge sharing with reference to factors related to people and processes. Implications for managerial action based on knowledge, HRM, and work management are discussed.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 2","pages":"132-146"},"PeriodicalIF":3.7,"publicationDate":"2021-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45295055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 10

A holistic model of the role, development, and future of knowledge management: Proposal for exploratory research 知识管理的角色、发展和未来的整体模型:探索性研究建议

IF 3.7

Knowledge and Process Management Pub Date : 2021-11-02 DOI: 10.1002/kpm.1694

Maayan Nakash, Shifra Baruchson-Arbib, Dan Bouhnik

{"title":"A holistic model of the role, development, and future of knowledge management: Proposal for exploratory research","authors":"Maayan Nakash, Shifra Baruchson-Arbib, Dan Bouhnik","doi":"10.1002/kpm.1694","DOIUrl":"10.1002/kpm.1694","url":null,"abstract":"This paper presents our proposal for an exploratory research study. The objective of the research is to develop a conceptual framework of the interpretations, meanings, perceptions, and beliefs related to the role, development, and future of the knowledge management (KM) discipline. We propose to develop a holistic model that will depict professionals' perceptions of this issue: the combined perceptions of both KM consultants and knowledge managers. The proposed qualitative research will be based on three research tools: Semi-structured in-depth interviews, focus groups, and content analysis. The data will be analyzed using a thematic analysis method based on the grounded theory approach. We collected preliminary empirical evidence from international KM experts during 2020. The findings revealed a remarkable variety of issues that exist at the core of the KM discipline. These issues include the role and purpose of KM in knowledge-intensive organizations, the implications of the existence or absence of KM, and views about future avenues for its development. Our intention is to explore these issues further by expanding the research to other KM professionals. Through this, we hope to assist in the positioning of the discipline in the age of knowledge. This research may contribute significantly to both the theoretical and practical aspects of KM. Its uniqueness is reflected in the voices of KM professionals. We foresee that our research will enable a better understanding of the evolution of KM as a discipline, its contemporary role, and its future possibilities.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"29 1","pages":"23-30"},"PeriodicalIF":3.7,"publicationDate":"2021-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42371115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6