Organizational identification and knowledge sharing behavior: Mediating role of organizational citizenship behavior and moderating role of collectivism and leader–member exchange

IF 3 Q2 MANAGEMENT

Knowledge and Process Management Pub Date : 2021-10-22 DOI:10.1002/kpm.1691

Sehar Zulfiqar, Mohammad Saud Khan

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引用次数: 5

Abstract

This study aims at testing an empirical model that investigates the relationship between organizational identification (OI) and knowledge sharing behavior (KSB). Drawing on social identity theory and social exchange theory, this study examines the mediating role of organizational citizenship behavior (OCB) in the relationship between OI and KSB. We also examined how collectivism and leader–member exchange (LMX) moderated the OI and KSB relationship. Data of the study consisted of self-reported responses of employees (N = 497) of leading Pakistani banks. The hypothesized model was tested, using PROCESS macros by Hayes. The results indicated OI as a significant predictor of KSB and OCB fully mediated this relationship. Moderating role of collectivism turned out to be insignificant in the relationship between OI and KSB. However, the results confirmed the moderating role of LMX in the OCB and KSB linkage. Theoretical and managerial implications of the study along with limitations and directions for future research are also discussed.

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组织认同与知识共享行为:组织公民行为的中介作用和集体主义与领导-成员交换的调节作用

本研究旨在检验组织认同(OI)与知识共享行为(KSB)之间关系的实证模型。本研究运用社会认同理论和社会交换理论，探讨了组织公民行为在OI与KSB关系中的中介作用。我们还研究了集体主义和领导-成员交换(LMX)如何调节OI和KSB关系。本研究的数据由巴基斯坦主要银行员工(N = 497)的自我报告反应组成。使用Hayes的PROCESS宏对假设模型进行了检验。结果表明，成骨不全是KSB和OCB的重要预测因子，完全介导了这种关系。结果表明，集体主义在OI与KSB之间的调节作用不显著。然而，结果证实了LMX在OCB和KSB联动中的调节作用。本文还讨论了本研究的理论和管理意义，以及未来研究的局限性和方向。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Knowledge and Process Management MANAGEMENT-

CiteScore

7.10

自引率

16.20%

发文量

期刊介绍： Knowledge and Process Management aims to provide essential information to executives responsible for driving performance improvement in their business or for introducing new ideas to business through thought leadership. The journal meets executives" needs for practical information on the lessons learned from other organizations in the areas of: - knowledge management - organizational learning - core competences - process management