Knowledge and Process Management最新文献_第5页

The links between knowledge management structures and national culture: A comparative study of apple users in Italy and Brazil 知识管理结构与民族文化的关系:意大利和巴西苹果使用者的比较研究

IF 3.7

Knowledge and Process Management Pub Date : 2023-07-11 DOI: 10.1002/kpm.1760

Marcelo Gattermann-Perin, Alexeis Garcia-Perez, David Cegarra-Leiva, Juan Gabriel Cegarra-Navarro

{"title":"The links between knowledge management structures and national culture: A comparative study of apple users in Italy and Brazil","authors":"Marcelo Gattermann-Perin, Alexeis Garcia-Perez, David Cegarra-Leiva, Juan Gabriel Cegarra-Navarro","doi":"10.1002/kpm.1760","DOIUrl":"10.1002/kpm.1760","url":null,"abstract":"Knowledge management structures (KMs) can be defined as structures whose purpose is to encourage people to build relationships, networks and trust. Global companies like Apple, Inc. have promoted these structures to transform its organisation into a knowledge-based organisation. This paper identifies the role of national culture on four KMs namely open-mindedness (OM), counter-knowledge (CK), environmental innovation (EF) and customer capital (CC). In doing so, this study uses data collected from 354 end users of Apple (161 from Italy and 193 from Brazil). This paper provides evidence that while Apple end users from Brazil are more positively associated with higher levels of OM and CC, Italy users are more positively associated with higher levels of CK and EF. This paper discusses the role of the six dimensions of national culture–power distance, individualism, masculinity, uncertainty avoidance, long-term orientation and indulgence of a nation that plays a significant role in how they impact the KMs. Hence, this study serves as an important contribution to global companies that are trying to develop their KMs to sustain competitive advantages.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 4","pages":"446-457"},"PeriodicalIF":3.7,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41319933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Knowledge management capability and outbound open innovation: Unpacking the role of desorptive capacity 知识管理能力与对外开放创新:解吸能力的作用解析

IF 3.7

Knowledge and Process Management Pub Date : 2023-06-21 DOI: 10.1002/kpm.1757

Nidheesh Joseph

{"title":"Knowledge management capability and outbound open innovation: Unpacking the role of desorptive capacity","authors":"Nidheesh Joseph","doi":"10.1002/kpm.1757","DOIUrl":"10.1002/kpm.1757","url":null,"abstract":"As firms seek multiple pathways for growth and competitiveness, effectively commercialising internal technologies leads to outbound open innovation. Both absorptive capacity and desorptive capacity are knowledge management capabilities crucial for open innovation. While absorptive capacity is well explored by researchers, studies around desorptive capacity are scarce. This study addresses recent calls for a more in-depth exploration of the role of desorptive capacity, which is still in its cradle stage. Firstly, a synthesis of the literature on desorptive capacity was conducted from related fields like open innovation, external knowledge exploitation, technology transfer, technology commercialisation, and so on. Then, based on the synthesis, a theoretical framework was formulated to explain the role of desorptive capacity in enabling firms to identify, transfer and commercialise their internal technology outside their firm boundaries. Testable propositions were formulated around the role, antecedents and consequences of desorptive capacity. The findings were discussed along with a comparison between absorptive and desorptive capacities. The implications for both theory and practice are listed. The paper concludes by enumerating the limitations of this study and offering future research directions.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 3","pages":"317-329"},"PeriodicalIF":3.7,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48485769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Contextual factors influencing knowledge sharing and application in the care and support for people with intellectual disabilities during the COVID-19 pandemic 在COVID-19大流行期间，影响知识共享和在护理和支持智障人士中应用的背景因素

IF 3.7

Knowledge and Process Management Pub Date : 2023-06-21 DOI: 10.1002/kpm.1759

Marion Kersten, Noud Frielink, Mathieu Weggeman, Petri Embregts

{"title":"Contextual factors influencing knowledge sharing and application in the care and support for people with intellectual disabilities during the COVID-19 pandemic","authors":"Marion Kersten, Noud Frielink, Mathieu Weggeman, Petri Embregts","doi":"10.1002/kpm.1759","DOIUrl":"10.1002/kpm.1759","url":null,"abstract":"During the COVID-19 pandemic, support workers and health professionals caring for and supporting people with intellectual disabilities (ID) required new knowledge on, for example, treatment and infection prevention. ID care organizations had to quickly share up-to-date knowledge and encourage its application. This study explored the contextual factors influencing knowledge sharing and application in the care and support for people with ID, contrasted their relevance prior to and during the pandemic, and compared the relevance of these factors according to support workers and health professionals. In 2021, 160 Dutch professionals working with people with ID completed an online survey, with 69 being support workers and 91 being health professionals. For most of the participants, the contextual factors known to be relevant for knowledge sharing and application prior to the pandemic (e.g., the leadership of professionals, user-friendliness of interventions) also helped them to process knowledge during the pandemic. These factors were rated equally or as being even more important (e.g., “Practice leadership of management” and “Office arrangements and Information and Communication Technology (ICT) systems”). Moreover, support workers and health professionals rated factors such as the available capacity of employees and office arrangements and ICT systems differently. The findings provide initial evidence that during a health crisis like the COVID-19 pandemic, both the role and importance of contextual factors influencing knowledge sharing and application in the care and support for people with ID partially differ from prior to the pandemic.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 3","pages":"229-240"},"PeriodicalIF":3.7,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1759","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42015052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

New capacities and enhanced research agenda for science: Exploring relational cooperation with industry 科学的新能力和加强的研究议程:探索与工业界的关系合作

IF 3.7

Knowledge and Process Management Pub Date : 2023-06-19 DOI: 10.1002/kpm.1758

Vladimiro Verre, Darío Milesi, Natalia Petelski

{"title":"New capacities and enhanced research agenda for science: Exploring relational cooperation with industry","authors":"Vladimiro Verre, Darío Milesi, Natalia Petelski","doi":"10.1002/kpm.1758","DOIUrl":"10.1002/kpm.1758","url":null,"abstract":"The effects that cooperation with industry generates in public research depend on the specific collaboration scheme. Joint research and research service share some features, such as the frequency and intensity of interactions and knowledge based exchanges, which allow them to be considered as relational schemes. This work investigates the effects that such schemes generate in public research, based on the contributions that industry makes and the way in which they are linked to public learning and the direction of research agenda. A case study is carried out in three sectors, agrobiotechnology, biopharmaceutical and nanotechnology, from a developing country like Argentina, which covers R&D projects included in both schemes. Among the main findings, it is highlighted that, regardless of the intensity of knowledge of the industrial contribution, it can induce in public researchers both learning dynamics and feedback on more basic aspects of their activity. Likewise, industrial contributions in the conception stage of the project make the public applied research agenda expand toward more relevant topics from the economic and social point of view. Finally, industry's knowledge contributions in the laboratory phase, scale change and regulatory aspects, allow public researchers to absorb new for them capacities.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 4","pages":"434-445"},"PeriodicalIF":3.7,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46085688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A multi-industry and cross-country comparison of technology contribution to formal and informal knowledge sharing processes for innovativeness 技术对创新的正式和非正式知识共享过程的贡献的多行业和跨国比较

IF 3.7

Knowledge and Process Management Pub Date : 2023-05-25 DOI: 10.1002/kpm.1755

Wioleta Kucharska, G. Scott Erickson

{"title":"A multi-industry and cross-country comparison of technology contribution to formal and informal knowledge sharing processes for innovativeness","authors":"Wioleta Kucharska, G. Scott Erickson","doi":"10.1002/kpm.1755","DOIUrl":"10.1002/kpm.1755","url":null,"abstract":"The study explores the impact of organizational information technology (IT) competency on knowledge sharing, both explicit and tacit, in the context of innovativeness of products and processes. Knowledge sharing is then assessed in terms of tacit-to-explicit conversion and the impact of both types of knowledge on organizational innovation. Both process (internal) and product/service (external) innovation are included. As an extension, this IT competency to innovation framework is evaluated in context, both by nation (Poland and the United States) and by industry (IT, construction, and healthcare). The results obtained through the structural equation modeling method (sample size 2168 cases in total) exposed that IT competency dimensions matter for formal and informal knowledge-sharing processes and vary across countries and industries. For instance, in the US IT industry, IT-infrastructure, IT-knowledge, and IT-operations dimensions equally support explicit (formal) and tacit (informal) knowledge sharing. On the contrary, for the same industry in Poland, all dimensions support explicit knowledge sharing but regarding tacit knowledge sharing, only IT-knowledge supports it. Summing up the general findings, this study exposes that for tacit knowledge sharing, the critical IT-competency dimension is IT-knowledge, whereas for explicit- IT operations. Next, it clarifies that tacit knowledge sharing supports the explicit, and both are needed to introduce external innovations thanks to their significant impact on internal processes improvement.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 3","pages":"300-316"},"PeriodicalIF":3.7,"publicationDate":"2023-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1755","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47609997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Value propositions in KIBS: How to facilitate the communication of value? KIBS中的价值主张：如何促进价值的交流？

IF 3.7

Knowledge and Process Management Pub Date : 2023-05-06 DOI: 10.1002/kpm.1750

Eija-Liisa Heikka

引用次数: 1

Process modeling paradigm change 流程建模范式变更

IF 3.7

Knowledge and Process Management Pub Date : 2023-04-12 DOI: 10.1002/kpm.1749

Małgorzata Pańkowska

{"title":"Process modeling paradigm change","authors":"Małgorzata Pańkowska","doi":"10.1002/kpm.1749","DOIUrl":"10.1002/kpm.1749","url":null,"abstract":"Business process modeling and implementation has taken researchers' attention for almost 30 years, since Hammer and Champy published in 1992 their book on business process reengineering. Process management proponents mostly focused on the system approach and workflow modeling. In this paper, we would like to emphasize the issues of business process paradigm development. This paper's aim is to confront workflow modeling with case management. These two approaches have different purposes, although, through their application, the process paradigm change is presented. This study methodology covers the literature survey (LS) and case study. The LS on the application of Case Management Model Notation (CMMN) is included to answer the question for what purposes CMMN is applied. The empirical part covers a case study on remote audit (e-audit) process modeling. Further, a discussion on the strengths and weaknesses of e-audit process is included. Final conclusions concern the transformability of process modeling methodologies. This paper contributes to process management theory with explanations of how and why specific e-audit processes are developed and how they expand process managers' practices. The e-audit activities are included in step-by-step processes as well as in the case management model to improve knowledge sharing and practice improvement.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 2","pages":"163-175"},"PeriodicalIF":3.7,"publicationDate":"2023-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44833083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The effect of knowledge conversion on innovation and performance: A multi-layered moderated-mediation model 知识转换对创新和绩效的影响:一个多层调节中介模型

IF 3.7

Knowledge and Process Management Pub Date : 2023-03-26 DOI: 10.1002/kpm.1748

Miranda Lakshmi Travis, Alex Aruldoss, Kellyann Berube Kowalski, Satyanarayana Parayitam

{"title":"The effect of knowledge conversion on innovation and performance: A multi-layered moderated-mediation model","authors":"Miranda Lakshmi Travis, Alex Aruldoss, Kellyann Berube Kowalski, Satyanarayana Parayitam","doi":"10.1002/kpm.1748","DOIUrl":"10.1002/kpm.1748","url":null,"abstract":"This research aims to investigate how knowledge sharing and innovation are linked to affect performance. A multi-layered moderated-mediation model is developed to explore the effect of interactions between four types of innovations (product, process, marketing, and organizational) on the relationship between knowledge conversion and performance. After checking the measurement properties of the survey instrument using the LISREL package of structural equation modeling (SEM), data collected from 312 employees from the southern part of India were analyzed using Hayes's PROCESS macros. The results indicate that (i) knowledge conversion is positively associated with (a) performance and (b) organizational innovation; (ii) organizational innovation is positively associated with performance; and (iii) organizational structure mediates the relationship between knowledge conversion and performance. The findings also indicate that process innovation (second moderator) positively moderates the relationship between knowledge conversion and product innovation (first moderator) in influencing organizational innovation. The study also found that marketing innovation moderates the relationship between organizational innovation and performance. Thus, the study underscores the importance of knowledge conversion and all four types of innovation in enhancing performance. The managerial implications are discussed.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 4","pages":"409-433"},"PeriodicalIF":3.7,"publicationDate":"2023-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45656468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Reflections on establishing an effective and sustainable community of practice for a strategic objective within a higher education institution 关于在高等教育机构内建立有效和可持续的实践社区以实现战略目标的思考

IF 3.7

Knowledge and Process Management Pub Date : 2023-03-20 DOI: 10.1002/kpm.1747

Ellen Bastiaens, Perry Heymann

{"title":"Reflections on establishing an effective and sustainable community of practice for a strategic objective within a higher education institution","authors":"Ellen Bastiaens, Perry Heymann","doi":"10.1002/kpm.1747","DOIUrl":"10.1002/kpm.1747","url":null,"abstract":"Communities of practice (CoPs) have received much attention since the introduction of this concept in the early nineties. Most CoPs in higher education address teaching and learning for specific subject matter, or professional development focusing on the student or the teacher. In our case study, we developed a CoP around a strategic objective for our institution: addressing the enhancement of the employability of our students. This article presents our investigation of what features are key for an effective and sustainable CoP that facilitates the achievement of a strategic objective in a higher education institution (HEI). We used a case study analysis to identify key ingredients that contribute to establishing an effective and sustainable CoP: (1) installing a core group as catalyst; (2) defining a common language connecting strategy, theory and practice; (3) appointing the facilitator; (4) creating an open atmosphere in and around the community; (5) create close involvement in the CoP with the already-standing organisation to ensure long-lasting and sustainable continuation of a CoP. Next to the evaluation of key features for the CoP, we also reflected on design thinking as integral to facilitating the community's practice.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 2","pages":"216-226"},"PeriodicalIF":3.7,"publicationDate":"2023-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1747","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47533571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Value creation paths of organizations undergoing digital transformation 经历数字化转型的组织的价值创造路径

IF 3.7

Knowledge and Process Management Pub Date : 2023-02-20 DOI: 10.1002/kpm.1745

Mira Holopainen, Minna Saunila, Juhani Ukko

{"title":"Value creation paths of organizations undergoing digital transformation","authors":"Mira Holopainen, Minna Saunila, Juhani Ukko","doi":"10.1002/kpm.1745","DOIUrl":"10.1002/kpm.1745","url":null,"abstract":"This study examined the emergence of value creation during digital transformation. We used case studies to gather empirical evidence of the phenomenon from an organizational perspective. The study tried to closely link theory and practice by identifying the mechanisms that determined the paths of value creation in 11 companies that had taken concrete steps toward digital transformation. It contributed to knowledge management research by building a research framework according to previous literature and outlining three different value creation paths based on the objectives and motivations of the organizations. The conclusions of the study were that (1) the strategic orientation of transformation must exceed a certain level to constitute an actual value creation mechanism; (2) digital transformation paths are driven by changes in the competitive environment; (3) pressure from customers impacts the value creation mechanism in digital transformation, but depends on the value creation path essence; as well as (4) value creation in digital transformation is determined by the extent to which a company manages to balance the existing business with digital transformation. The results also had managerial implications because they assisted managers in considering the key mechanisms of digital transformation.","PeriodicalId":46428,"journal":{"name":"Knowledge and Process Management","volume":"30 2","pages":"125-136"},"PeriodicalIF":3.7,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/kpm.1745","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49065635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6