Proceedings of the 24th Annual International Conference on Digital Government Research最新文献

{"title":"How do personality traits influence Open Government Data (OGD) adoption and usage? Investigating the indirect and moderating effects","authors":"N. Rizun, C. Alexopoulos, Stuti Saxena, F. Kleiman, R. Matheus","doi":"10.1145/3598469.3598521","DOIUrl":"https://doi.org/10.1145/3598469.3598521","url":null,"abstract":"Open Government Data (OGD) research has focused for a long on the adoption and usage from the perspectives of users across different contexts. The underlying rationale for this specific focus is that OGD initiatives are undertaken to further citizen engagement with OGD for value generation and innovation purposes. Conceding that usage propensity is different across individuals, it is important to understand the influence of personality traits vis-à-vis OGD adoption and usage. Given that OGD has been regarded as a sophisticated “technology” and the role of personality traits has been considered as important in the adoption and usage of “technologies” in general, therefore, the present study contributes to the extant OGD-focused literature from a novel dimension. The study invokes the adapted model of the Unified Theory of Technology Adoption and Use (UTAUT) alongside the HEXACO-100 inventory constructs for studying the relationships between the constructs with a sample of 530 respondents. The results demonstrate that higher user Openness to Experience contributes to their higher Effort and Performance Expectancy; exposure to Social Influence; an increased level of Trust; and a more positive perception of Facilitating Conditions and Information Quality. Agreeable people are more likely to voluntarily use OGD. An individual's conscientiousness improves their perception of factors related to OGD quality. Excessive emotionality leads to a more critical perception of systems and information quality issues. Our findings also attest to the moderating impact of Honesty-Humility across Information Quality-Behavioral Intention positively; Extraversion across Information Quality-Behavioral Intention negatively and Extraversion across Trust-Behavioral Intention positively. Honesty turns out to be important for considering Information Quality vis-à-vis OGD adoption and usage but whilst extroverts are concerned about Information Quality, i.e. flawless information retrieval via OGD sources, Introverts are concerned about OGD trustworthiness, i.e. credible OGD for its adoption and usage and Extroverts find the OGD reliable and credible. With pointers for further research across the personality traits-OGD adoption and usage theme, the study closes with practitioner implications.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133212850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring Digital Innovations in California City Government","authors":"Myungjung Kwon, Eunmi Lee, Sounman Hong, S. Chun","doi":"10.1145/3598469.3598483","DOIUrl":"https://doi.org/10.1145/3598469.3598483","url":null,"abstract":"Despite the rapid growth of digital innovation in U.S. local governments, little research has examined why some local governments adopt and experiment with innovations to improve their services while others lag in innovation. To address this gap in the literature, this study analyzes digital innovation use in California's local governments. The data in the study was obtained from the Digital Innovation Survey conducted by this study in 2022. This survey explored the factors related to digital innovation use in California city governments. This study analyzed cases of digital innovation in California cities through descriptive analysis. The findings from this research have local government management implications, including explaining the factors that enhance the effectiveness of digital innovations. In addition, policy implications for digital innovation can be derived from the study results. These implications can be customized to citizen demands, solutions for intercity digital literacy, and improved budgets and systems required for innovation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115605536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Facilitating the Problems that lie within the Solutions using Conversational AI: A Case Study of Post-2021 Afghanistan","authors":"S. Sahab, Jawad Haqbeen, Takayuki Ito","doi":"10.1145/3598469.3598547","DOIUrl":"https://doi.org/10.1145/3598469.3598547","url":null,"abstract":"Conversational Artificial Intelligence (CAI) has revolutionized human communication by enabling social and problem-solving conversations using natural language processing and generation technologies. However, while CAI-powered discussion platforms like D-Agree have been effective in promoting online discussions, general consensus facilitation policies have limitations in identifying the problems within proposed solutions. To address this issue, we propose a new facilitation policy in which the CAI interacts with the author of proposed solutions while raising the possibility of issues within the proposed solutions. We conduct experiments in a real-life setting in post-2021 Afghanistan, which demonstrate that the proposed approach is effective in collecting a higher number of objections raised for proposed solutions compared to the previous facilitation approach used in D-Agree.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117266335","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analyzing US Federal Action on Artificial Intelligence Education Using a Process Governance Framework","authors":"Mihir Menon, Yu-Che Chen","doi":"10.1145/3598469.3598546","DOIUrl":"https://doi.org/10.1145/3598469.3598546","url":null,"abstract":"Governments, businesses, and researchers are paying increased attention to the application of artificial intelligence in education (AIEd) [7]. AIEd technologies pose potential challenges to privacy, equity, and intellectual property, as seen with the early effects of OpenAI's Chat-GPT in education. However, current AIEd research fails to evaluate existing policy through a holistic view of the development and design process. We use Chen and Ahn's process governance framework [4] to analyze current United States federal documents about the intersection of AI and education. BERT aids our analysis by quantifying sentence similarity between the documents and the process framework. We recommend that legislators focus on public values during goal-setting and student involvement throughout the process.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117181874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Research and Development Agenda for the Use of AI in Parliaments","authors":"Jörn von Lucke, F. Fitsilis, Jan Etscheid","doi":"10.1145/3598469.3598517","DOIUrl":"https://doi.org/10.1145/3598469.3598517","url":null,"abstract":"Parliaments can use artificial intelligence (AI) and AI-based applications for their work. However, there are currently few concrete visions for the use of AI in parliamentary work. A broad research and development agenda is needed for professional use of AI in parliaments. This study takes a two-step approach that includes brainstorming with experts and workshops with selected national parliaments to gain an overview of the application areas of AI in parliaments and to create a roadmap for AI adoption. The result is a list of 210 proposals for the use of AI in parliaments that will serve as a foundation for academia and the parliamentary community to constructively shape parliamentary work with AI.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125854836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Moderating effects of gender, perceived importance and usage experience towards Open Government Data (OGD) adoption and usage","authors":"C. Alexopoulos, Stuti Saxena","doi":"10.1145/3598469.3598492","DOIUrl":"https://doi.org/10.1145/3598469.3598492","url":null,"abstract":"Open Government Data (OGD) initiatives are spearheaded to further stakeholders’ engagement apart from bolstering their trust in the government. OGD's adoption and usage is important in order to result in value creation and innovation initiatives by the stakeholders concerned. Therefore, academic interest has increased over the years to deepen our understanding regarding the stakeholders’ behavioral intention towards adoption and usage which includes a study of facilitating factors and the barriers both. Technology adoption and usage studies have underlined the influence of gender, perceived importance and usage experience and since OGD is being conceived as a ‘technology’, it is viable to understand the role of these three variables vis-a-vis OGD adoption and usage. With a sample drawn from the currently-enrolled students (‘actual’ OGD users only) pursuing their undergraduate and postgraduate courses (n∼530) at a leading private Indian university, the present study seeks to analyze the moderating effects of gender, perceived importance and usage experience towards the behavioral intention to adopt and use OGD. The relationships between the adapted Unified Theory of Technology Adoption and Use (UTAUT) model and the Behavioral Intention to adopt and use OGD are found to be impacted by the three moderators across Performance Expectancy and Information Quality as also between the males and the females. As a original contribution towards the OGD-focused research, it is anticipated that further research shall focus on other determinants linked with OGD adoption and usage.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129342437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring citizens attitudes towards social media use by public administrations: the case of Spanish local governments","authors":"J. I. Criado, Julián Villodre","doi":"10.1145/3598469.3598486","DOIUrl":"https://doi.org/10.1145/3598469.3598486","url":null,"abstract":"Public administrations have been using social media for more than a decade. During that time, social media has served public organizations as a mean to provide institutional information, reply to citizen demands, and even to manage emergency situations, among many other activities. However, we know little about whether these uses are really what the citizens expect. In this article, we explore citizen attitudes towards social media use by public administrations. To gather their declared preferences, we have conducted an original survey focusing on citizen attitudes towards the use of social media by Spanish city councils. Our results show a certain divide between what local governments offer in social media and what citizens demand. Citizens prefer to interact more with their local governments through certain instant-messaging technologies such as WhatsApp. They believe the information that city councils post should be more understandable, and that city councils should use these platforms for the economic promotion of the municipality, and citizen care. These results must be understood in a context of satisfaction with the services delivered, but also in a climate of mistrust towards the social media platforms and the information found on them.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131036357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Citizen Engagement and Open Government Co-creation: The Cases of Brazil and the Dominican Republic","authors":"Dmytro Khutkyy","doi":"10.1145/3598469.3598491","DOIUrl":"https://doi.org/10.1145/3598469.3598491","url":null,"abstract":"Abstract This paper describes and evaluates practical digital government initiatives of online deliberation and internet voting of the Open Government Partnership co-creation processes. In this inquiry, the case studies of e-participation and i-voting for open government policies in the Dominican Republic in 2014 and 2016 as well as in Brazil in 2016 and 2018 are compared. The objective of the study is to assess the impact of the digitally powered co-creation processes on open government in the Dominican Republic and Brazil regarding transparency, accountability, and participation. This inquiry applied manual qualitative content analysis of e-deliberation and i-voting tools, analysis of applied reports, and policy analysis of official documents. It was found that in the Dominican Republic and Brazil the digital co-creation process co-evolved together with the government-civil society collaboration over several policy-making cycles. Citizen e-crowdsourcing and i-voting at earlier stages elaborated at later in-person discussion and drafting by civil society and authorities in Brazil proved to be more empowering and efficient than just online voting for government-defined policy priorities in the Dominican Republic. Government approaches and practices of citizen engagement and process reporting affected the co-creation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126936627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing the Implementation of Personal data Protection Awareness and User Satisfaction on the MyData Platform in Taiwan: Assessing User Satisfaction on the MyData Service in Taiwan","authors":"Hsien-Lee Tseng","doi":"10.1145/3598469.3598476","DOIUrl":"https://doi.org/10.1145/3598469.3598476","url":null,"abstract":"The utilization of personal data for self-application has emerged as a novel trend in government's provision of public services to citizens. MyData services, for instance, are a prime example of online application services that have been implemented in Finland and Taiwan. In the past, government online services were relatively limited in scope and lacked platforms. MyData is a revolutionary platform that has the potential to transform the way government-provided public services are delivered to citizens. With its one-stop service, it offers a wide range of G2C2B services, making it a true game changer in the field of public service delivery. Since 2020, MyData platform in Taiwan has been utilized by more than 46,000 individuals, must be surveyed for user satisfaction as a reference for future improvements. Secondly, this study aims to understand whether citizens who use innovative public services have a higher awareness of personal data protection and therefore will use the platform. This includes the level of trust in the government and the level of trust in online services; thirdly, in addition to the MyData platform, under what circumstances will citizens transmit personal data. In order to understand the above research goals, this study collected 879 questionnaires using questionnaire survey, and finally, there were 483 valid questionnaires. The results found that more than 70% of the respondents gave a rating of satisfied or above; more than 80% of the respondents agreed or strongly agreed that the MyData platform's identity verification mechanism is enough security; more than 85% of people are willing to continue to use the platform; and 81.16% of people are willing to recommend it to their friends and family.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130702961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Semantic Based Carbon Footprint of Food Supply Chain Management","authors":"Swapnali Yadav, M. Powers, Edlira Vakaj, S. Tiwari, Fernando Ortiz-Rodríguez, José-Lázaro Martínez-Rodríguez","doi":"10.1145/3598469.3598548","DOIUrl":"https://doi.org/10.1145/3598469.3598548","url":null,"abstract":"Climate change is one of the biggest issues we face, besides Covid [6], we head into the future. Many strive to live more sustainably so that the choices made in our daily lives don’t adversely impact our planet. Food is one area of sustainability that is focused on, especially the impact of what we eat and how we can make choices that do not negatively affect the environment. The problem is how to effectively model the environmental impact of food production in a way that is useful to consumers, food manufacturers, and other individuals concerned about sustainability. To address this, an ontology and a knowledge graph are developed to capture CO2 emissions emitted by the various stages involved in the manufacture and distribution of food as a barometer for environmental impact, potential alternatives, and how the CO2 emissions measure up. The scope of our work is limited to the environmental impact of food production as measured by CO2 emissions and categories including feeding animals, land use, and transportation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121395584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}