Proceedings of the 24th Annual International Conference on Digital Government Research最新文献_第9页

Human-Centric Design in Applications for Emergency Preparedness and Response in Rural Communities: The Case of the E!App 以人为本的设计在农村社区应急准备和响应中的应用:以E!应用程序

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598512

Aryamala Prasad, Mila Gascó-Hernández, José Ramón Gil-García, Qianli Yuan

{"title":"Human-Centric Design in Applications for Emergency Preparedness and Response in Rural Communities: The Case of the E!App","authors":"Aryamala Prasad, Mila Gascó-Hernández, José Ramón Gil-García, Qianli Yuan","doi":"10.1145/3598469.3598512","DOIUrl":"https://doi.org/10.1145/3598469.3598512","url":null,"abstract":"Scholars and practitioners are adopting human-centric design (HCD) to more effectively develop digital tools in the public sector. HCD is an iterative approach to problem-solving, focused on bringing together user needs, technological feasibility, and economic viability. Despite gaining popularity in other contexts, there are only few empirical studies on the application of the HCD approach in the public sector. We examine the case of the E!App, a smartphone application for emergency preparedness and response in Upstate New York, to understand the extent to which HCD improves technology adoption and identify some of the challenges associated with using HCD in the development of digital tools. Four focus group discussions and 12 interviews reveal that using the HCD approach facilitates the adoption of digital tools among users when their inputs are fully incorporated into the design. However, it is not always possible to include user inputs in the development of digital tools. More specifically, practical concerns related to inconsistent user feedback, technical feasibility, and long-term consequences of design choices create challenges in the design and development of digital tools.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127818900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Environmental Regulation, Smart Meter Adoption, and Carbon Emission: An Interpretable Machine Learning Approach 环境法规、智能电表的采用和碳排放:一种可解释的机器学习方法

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598531

Yuexiang Gao, Chunjie Zhao, Jing Zhang

引用次数: 0

Improving City Life via Legitimate and Participatory Policy-making: A Data-driven Approach in Switzerland 通过合法和参与式决策改善城市生活:瑞士的数据驱动方法

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-06-23 DOI: 10.1145/3598469.3598472

Thomas P. Wellings, Sirjoni Majumdar, Regula Haenggli Fricker, Evangelos Pournaras

{"title":"Improving City Life via Legitimate and Participatory Policy-making: A Data-driven Approach in Switzerland","authors":"Thomas P. Wellings, Sirjoni Majumdar, Regula Haenggli Fricker, Evangelos Pournaras","doi":"10.1145/3598469.3598472","DOIUrl":"https://doi.org/10.1145/3598469.3598472","url":null,"abstract":"This paper introduces a novel data-driven approach to address challenges faced by city policymakers concerning the distribution of public funds. Providing budgeting processes for improving quality of life based on objective (data-driven) evidence has been so far a missing element in policy-making. This paper focuses on a case study of 1,204 citizens in the city of Aarau, Switzerland, and analyzes survey data containing insightful indicators that can impact the legitimacy of decision-making. Our approach is twofold. On the one hand, we aim to optimize the legitimacy of policymakers’ decisions by identifying the level of investment in neighborhoods and projects that offer the greatest return in legitimacy. To do so, we introduce a new context-independent legitimacy metric for policymakers. This metric allows us to distinguish decisive vs. indecisive collective preferences for neighborhoods or projects on which to invest, enabling policymakers to prioritize impactful bottom-up consultations and participatory initiatives (e.g., participatory budgeting). The metric also allows policymakers to identify the optimal number of investments in various project sectors and neighborhoods (in terms of legitimacy gain). On the other hand, we aim to offer guidance to policymakers concerning which satisfaction and participation factors influence citizens’ quality of life through an accurate classification model and an evaluation of relocations. By doing so, policymakers may be able to further refine their strategy, making targeted investments with significant benefits to citizens’ quality of life. These findings are expected to provide transformative insights for practicing direct democracy in Switzerland and a blueprint for policy-making to adopt worldwide.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117156718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework 文本分析在公共服务共创中的应用:文献综述与研究框架

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-05-20 DOI: 10.1145/3598469.3598471

N. Rizun, Aleksandra Revina, Noella Edelmann

{"title":"Application of Text Analytics in Public Service Co-Creation: Literature Review and Research Framework","authors":"N. Rizun, Aleksandra Revina, Noella Edelmann","doi":"10.1145/3598469.3598471","DOIUrl":"https://doi.org/10.1145/3598469.3598471","url":null,"abstract":"The public sector faces several challenges, such as a number of external and internal demands for change, citizens' dissatisfaction and frustration with public sector organizations, that need to be addressed. An alternative to the traditional top-down development of public services is co-creation of public services. Co-creation promotes collaboration between stakeholders with the aim to create better public services and achieve public values. At the same time, data analytics has been fuelled by the availability of immense amounts of textual data. Whilst both co-creation and TA have been used in the private sector, we study existing works on the application of Text Analytics (TA) techniques on text data to support public service co-creation. We systematically review 75 of the 979 papers that focus directly or indirectly on the application of TA in the context of public service development. In our review, we analyze the TA techniques, the public service they support, public value outcomes, and the co-creation phase they are used in. Our findings indicate that the TA implementation for co-creation is still in its early stages and thus still limited. Our research framework promotes the concept and stimulates the strengthening of the role of Text Analytics techniques to support public sector organisations and their use of co-creation process. From policy-makers' and public administration managers' standpoints, our findings and the proposed research framework can be used as a guideline in developing a strategy for the designing co-created and user-centred public services.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"141 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124805409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Contribution to the Defense of Liquid Democracy 对捍卫流动民主的贡献

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2022-06-28 DOI: 10.1145/3598469.3598496

Gregory Butterworth, R. Booth

{"title":"A Contribution to the Defense of Liquid Democracy","authors":"Gregory Butterworth, R. Booth","doi":"10.1145/3598469.3598496","DOIUrl":"https://doi.org/10.1145/3598469.3598496","url":null,"abstract":"Liquid democracy is a hybrid direct-representative decision-making process that provides each voter with the option of either voting directly or to delegate their vote to another voter, i.e., to a representative of their choice. One of the proposed advantages of liquid democracy is that, in general, it is assumed that voters will delegate their vote to others that are better informed, which leads to more informed and better decisions. Considering an audience from various knowledge domains, we provide an accessible high-level analysis of a prominent critique of liquid democracy by Caragiannis and Micha. Caragiannis and Micha’s critique contains three central topics: 1. Analysis using their α -delegation model, which does not assume delegation to the more informed; 2. Novel delegation network structures where it is advantageous to delegate to the less informed rather than the more informed; and 3. Due to NP hardness, the implied impracticability of a social network obtaining an optimal delegation structure. We show that in the real world, Caragiannis and Micha’s critique of liquid democracy has little or no relevance. Respectively, our critique is based on: 1. The identification of incorrect α -delegation model assumptions; 2. A lack of novel delegation structures and their effect in a real-world implementation of liquid democracy, which would be guaranteed with constraints that sensibly distribute voting power; and 3. The irrelevance of an optimal delegation structure if the correct result is guaranteed regardless. We conclude that Caragiannis and Micha’s critique has no significant negative relevance to the proposition of liquid democracy.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"52 30","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134226381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Proceedings of the 24th Annual International Conference on Digital Government Research 第24届数字政府研究国际年会论文集

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 1900-01-01 DOI: 10.1145/3598469

引用次数: 0