2022 8th International Conference on Information Management (ICIM)最新文献

{"title":"Extending the Continuance Intention to Use Mobile Payment of Thai Boomers under a New Normal Situation Using UTAUT2 with Inertia Perspective","authors":"Puttipong Anantasopon, Tanat Kowatanawinta, S. Pinmanee","doi":"10.1109/ICIM56520.2022.00021","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00021","url":null,"abstract":"Mobile payment receives a growing attention in Southeast Asia. It is an innovative financial transaction to facilitate a financial transaction wherever and whenever a mobiledevice is connected to the Internet. Mobile payment through banking apps is a recent technological transaction with lots of benefit. More businesses in essential categories have shifted their service online for the first time, consequently more boomers use mobile payment during COVID-19 pandemic due to lockdown andsocial distancing measurements that affect their lifestyle. This research aims to better understand Thai boomers' behavior intention and their continuance intention to use mobile payment during and after the pandemic. This research discusses the extending of UTAUT2 with inertia, and a conceptual framework is proposed for the study.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130530462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Case Study: A Medium-Sized Baby Clothing Manufacturing Company, A Production Model Based on Standardization and SLP","authors":"Cristian Carhuayano-Paucar, Jordan Caceres-Cipriano, Gino Viacava-Campos","doi":"10.1109/ICIM56520.2022.00042","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00042","url":null,"abstract":"In 2018, Peru held 5% of the textile apparel market since China reduced its baby clothing exports to the US market by 12.3%. However, many textile companies around the world were not able to meet customer demands due to poor supply chain planning and ineffective production systems. Similarly, companies in the local textile SME industry are often not able to comply with order deadlines. Within this context, this paper presents a case study of a medium-sized textile company in Peru, which reports similar problems to other companies due to non-fulfilled orders. For these purposes, the Standardization and Systematic Layout Planning (SLP) tools are proposed under a Plan-Do-Check-Act (PDCA) environment with the objective of improving takt-times and the percentage of Non-Value-Adding (NVA) activities, which will lead to a 25% reduction in Production Lead Times, thus fulfilling and delivering all orders to the required market. On the other hand, 3 scenarios will be proposed and, to validate each of the proposed results, the Arena Simulator was used, which allows for a 95% confidence level.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129186913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital Marketing & Marketing Decisions after Two Years of Covid-19. The Case of Latin America's 50 Best Restaurants 2020 & 2021","authors":"Stefania Pareti, Claudia Bustamante, Ignacio Tampe, David Flores","doi":"10.1109/ICIM56520.2022.00050","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00050","url":null,"abstract":"This study seeks to analyze DIGITAL MARKETING & MARKETING DECISIONS AFTER TWO YEARS OF COVID-19. Latin America's 50 Best Restaurants for the period 2020 and 2021 is selected as a case, because: (1) it is an international ranking that unifies and selects the best restaurants in a specific geographical sector, (2) each of the restaurants on the list have a tradition of providing a service that is consumed or experienced locally as it allows them to control all aspects of the gastronomic experience, (3) before the Covid-19 pandemic, given the differentiated product offerings by each restaurant, the restaurants did not work with food delivery applications (4) before the Covid-19 pandemic, their menus were printed on paper and not in digital format through the use of mobile technology, (5) the preparations and presentations they offered before of the Covid-19 pandemic were intended for consumption at the point of sale service and not for delivery. To carry out the study, an analysis was carried out comparing various variables that later allowed us to evaluate whether archive technologies were opportunities for the enterprises of our sample. We found that the offer of this type of restaurant had to adapt to the new scenario, going from seeing mobile technology as a simple marketing tool to a new commercial ally, adapting to the needs of each of these technologies and therefore adapting their respective product mix. and packaging. The methodology consists of reviewing the list of the 50 best restaurants in Latin America in 2021 and making a comparison with the 2020 list based on predefined parameters, based on the study through their websites and social networks.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":" 30","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120834403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Case Study in Digital Inclusion and Sustainability in Regional New Zealand","authors":"Emre Erturk, I. Purdon","doi":"10.1109/ICIM56520.2022.00053","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00053","url":null,"abstract":"Firstly, Digital Inclusion involves ensuring everyone can access computer technologies to participate in the constantly growing online information society. One of the challenges to digital inclusion for lower income groups is cost. Digital Inclusion is related to the second concept of Social Sustainability. This includes (among other sub-topics) social capital, community development, and social equity. Thirdly, Digital Sustainability can be seen as having modern technology tools as an approach to support environmental and social sustainability, as for example, in [1]. The interest of this paper is to investigate a current technology or device that may be potentially used in a beneficial way toward these three concepts. This research is guided by an action research and social change model with three phases (Planning, Action, and Results). With the present research, the trial has involved rolling out Raspberry Pi 400 computers (which will be referred to as single board computers later in the paper) for home use, coupled with an inexpensive community internet scheme to access news, e-government and educational websites. It should also be noted here that the devices come with keyboards and the displays are provided for free by local organisations and the e-recycling centre. After use, the devices are received back by the institute, in order to be recycled or provided to new users in the community. The accompanying review of academic literature and technical websites indicates that there is a gap around using these devices for the general population digital inclusion purposes, and that this is a novel approach. The participants were interested because of the opportunity to receive new equipment. This article has two research questions: 1) Can inexpensive pre-configured single board computers be used on a daily basis by lower-income citizens? and 2) How can such use help toward social and digital sustainability? The method is action research with an evaluation of the technology, whether or not it makes a positive contribution toward the solution for digital access cost restrictions. Feedback has been obtained from users in the latter months of 2021, with a questionnaire and diary as well as observations from the research team. The interim findings and reflections indicate that this project is feasible and socially beneficial as long as it continues to be led from this institute.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116189443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Impact of Enterprise Digital Transformation on Innovation Performance","authors":"Ting Sun","doi":"10.1109/ICIM56520.2022.00046","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00046","url":null,"abstract":"Enterprise digital transformation has become the future development trend, creating new advantages and new driving forces for the enterprises, and is an important way to achieve high-quality economic development. Based on the data of Chinese A-share listed companies from 2007 to 2020, this paper studies the impact of enterprise digital transformation degree on innovation performance. The results show that: (1) The digital transformation of enterprises plays a positive role in promoting innovation performance. (2) The influence mechanism of enterprises' digital transformation degree to improve innovation performance lies in that it provides enterprises with competitive advantages, enhances enterprises' competitiveness, and then upgrades innovation performance. (3) Further research shows that there are significant regional differences in the improvement of enterprises' innovation performance by the degree of digital transformance development, and the impact is more significant in eastern China. These conclusions have certain reference value for upgrading digital transformation development of China's industry and promoting enterprises' innovation performance.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114723705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Enhancing Consumer Usage of AI-Chatbots: The Role of Perceived Humanness, Social Presence, and Social Interactivity","authors":"Qiao Qiao, Wei Wu, Yang Li","doi":"10.1109/ICIM56520.2022.00025","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00025","url":null,"abstract":"AI-Chatbots have been widely used in e-commerce activities and they can replace human customer service in the future. However, an industrial report shows that many consumers are reluctant to use AI-Chatbots. The purpose of this paper is to verify the effect of social elements on consumers' intention to utilize and intention to explore AI-chatbots. Based on the SOR model, this paper proposes that social elements of AI-Chatbots affect perceived intimacy, which is moderated by the consumers' need for human interaction. Perceived intimacy further facilitates consumers' trust in AI-Chatbots. Perceived intimacy and trust in AI-Chatbots reflect the inner states of the consumers and influence consumers' intention to use and explore AI-Chatbots. In this study, 302 valid data were collected by a survey to test the significant role of social elements. Contributions and limitations of this study were discussed.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115071151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Design of a Production System using 5S, SLP and Work Study to Increase Productivity at a Bakery SME","authors":"Mauricio Alvarado-Pajares, Daniel Bautista-Choquehuanca, C. León-Chavarri","doi":"10.1109/ICIM56520.2022.00036","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00036","url":null,"abstract":"Bread production in Peru has increased by 11.63% since the national consumption per capita increased to 35 kg in 2020. However, it still faces challenges such as low production process productivity derived from an evident lack of standardized procedures. For these purposes, productivity rates at a small bakery were assessed and determined to be 52.60%, which is lower than the industry average. Hence, a production system was developed to reduce defective products and unproductive production times by integrating the 5S, Systematic Layout Planning (SLP), and Work Study tools through the Plan-Do-Check-Act (PDCA) cycle to increase productivity. Upon validating this model in the Production area, the number of defective products and total travel time were reduced by 24% and 53.43%, respectively. Overall, the implementation of this model increased productivity by 35%.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128535053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessment and Management of Information Security Practices and Knowledge Gap: Evidence from GRID Telecommunications Department of Ghana GRID Company Limited","authors":"Suglo Tohari Luri","doi":"10.1109/ICIM56520.2022.00009","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00009","url":null,"abstract":"The cardinal aim of this paper is to access and effectively manage the Information Security knowledge gap of employees with access to database resources using Grid Telecommunications database portal as a case study. The method applied a novel approach using semi-structured interviews to collect data from selected employees for analysis. The study emphasized on social engineering attacks as a major means in which sensitive information can be acquired from employees by external entities. The final results showed very promising results as some major knowledge gaps of employees were highlighted and recommendations made to address them. The results can also assist authorities of any organization with similar knowledge gaps to enact and implement policies to close them for the protection of the organization's resources from external access.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"13 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113962104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Model to Increase the Production Efficiency of Low-Pressure Regulators through the Combined Use of Lean Tools at a Metalworking SME","authors":"Billy Bringas-Fernandez, Marcia Carrion-Reyes, Ernesto Altamirano-Flores, Gino Viacava-Campos","doi":"10.1109/ICIM56520.2022.00032","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00032","url":null,"abstract":"There is a problem that affects Small and Medium-sized Enterprises (SME), mainly in South America, where 53% of SMEs in Ecuador and 45% in Peru, eventually cease operations due to low efficiency rates due to a high rate of informality, and a lack of training and modern technology. As previous studies have successfully used the Lean Manufacturing methodology as a foundation to solve similar problems, we propose a combination of Lean Manufacturing tools due to address the root causes that of this problem and allow our case study company not only to remain in the market, but also to grow. Otherwise, the organization would be affected, and it would become one more statistical within the industry. The approach proposes combining Poka Yoke, the 5S, Standardization and Process Management techniques to increase the efficiency of metalworking SMEs. The validation was conducted using the Arena software, where a 24.22% increase in efficiency and a reduction in defective products was obtained. It can be confirmed the success of the combined implementation of engineering tools to solve low efficiency issues at a metalworking SME company.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"5 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126039136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corporate Environmental Performance, Executive Team Education Background and Green Technology Innovation","authors":"Jian Fang, Gege Feng","doi":"10.1109/ICIM56520.2022.00044","DOIUrl":"https://doi.org/10.1109/ICIM56520.2022.00044","url":null,"abstract":"Based on the perspective of strict environmental regulation, this paper takes Shanghai and Shenzhen A-share manufacturing listed companies from 2009 to 2019 as research samples to explore the internal mechanism of the significant impact of corporate environmental performance on green technology innovation. The results show as that: corporate environmental performance promote its green technology innovation; executive team education background strengthens the promotion effect of environmental performance on green technology innovation; good environmental performance can help them establish social networks, accelerate the accumulation of social capital, and then affect green technology innovation.","PeriodicalId":391964,"journal":{"name":"2022 8th International Conference on Information Management (ICIM)","volume":"452 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133825734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}