OLA QuarterlyPub Date : 2022-10-24DOI: 10.5399/osu/1093-7374.27.02.7
Adrienne Doman Calkins
{"title":"Approaching the Library Behavior Policy with Justice and Access at the Forefront","authors":"Adrienne Doman Calkins","doi":"10.5399/osu/1093-7374.27.02.7","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.02.7","url":null,"abstract":"During the COVID pandemic and the overlapping racial reckoning, the inequalities of resources and the disparities of the impact on our country and our communities have been exposed more than ever. Like most libraries, at Sherwood Public Library, we had tangible restrictions to our operations, were temporarily limited to curbside and virtual services, and reopened our doors to a community navigating multiple traumas and injustices. As we prepared to welcome our patrons back inside, our existing Behavior Policy (Sherwood Public Library, 2022) was inadequate, lacking the conviction of antiracism and trauma-informed customer service that we knew we needed.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126940560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-10-24DOI: 10.5399/osu/1093-7374.27.02.2
Arlene Weible
{"title":"From the Guest Editor","authors":"Arlene Weible","doi":"10.5399/osu/1093-7374.27.02.2","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.02.2","url":null,"abstract":"This issue of the OLA Quarterly explores “Accelerated Change”—how the disruption of the COVID-19 pandemic accelerated and encouraged positive changes in Oregon libraries. Articles illustrate how conditions of the pandemic either created opportunities to implement new ideas, illuminated the need to address known barriers to access, or provided the challenge needed to think differently about the impact of library services. Centering the rebuilding and development of new relationships with users and partners will help libraries assure sustainable services through future global challenges.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"341 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122545458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-10-24DOI: 10.5399/osu/1093-7374.27.02.3
J. Diaz
{"title":"K-12 Virtual Tutoring: An Equitable Pandemic-era Service Worth Continuing","authors":"J. Diaz","doi":"10.5399/osu/1093-7374.27.02.3","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.02.3","url":null,"abstract":"Public libraries are in a unique position to offer tutoring services that can be delivered to the community in convenient and innovative ways. Started at the height of the COVID pandemic, the Multnomah County Library’s K-12 Virtual Tutoring/Tutoría Virtual provides an impactful and equitable model for how a team of library professionals researched, developed, and maintained a virtual tutoring service staffed entirely by volunteers. Despite challenges, the service is still thriving and helping students regain learning lost during the school closure. With the right funding, staffing, and technological support for families to successfully participate, a staff-run, volunteer-driven virtual tutoring service has the potential to make a big difference, and libraries are in a unique and trusted position to provide this support, particularly in the subjects of reading and writing.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130472499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-10-24DOI: 10.5399/osu/1093-7374.27.02.8
Sarah Ralston
{"title":"Inside Look: EOU’s Mobile Virtual Reality Lab","authors":"Sarah Ralston","doi":"10.5399/osu/1093-7374.27.02.8","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.02.8","url":null,"abstract":"An American Rescue Plan Act (ARPA) grant funded the establishment of a virtual reality lab at Eastern Oregon University (EOU) Library during the 2021-22 academic year. Virtual reality, or VR, simulates experiences with the aid of technology, most commonly specialized headsets that allow the user to see and feel like they are immersed in a virtual space. It can be used for gaming, entertainment, fitness, social interaction, and education. The project at EOU began with a collaboration with the Anatomy and Physiology course in which students investigated the inner workings of human organs and systems in VR as a lab assignment. The project has grown to include collaborations with History, Psychology, Health and Human Performance, Student Affairs, and other campus departments. The grant funding helped us to provide innovative digital content to our rural college students without any charge to them, and also helped to build learning experiences that were superior to what had been offered during the prior, more restrictive year of the pandemic. For the library, this wasn’t so much a pandemic-induced pivot as it was an opportunity to offer engaging, cutting-edge, free, and accessible learning experiences to our students.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114909224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-10-24DOI: 10.5399/osu/1093-7374.27.02.6
Jennifer M. McKenzie
{"title":"Start With Cats! Innovative Virtual Opportunities that Bring the Community Into the Classroom","authors":"Jennifer M. McKenzie","doi":"10.5399/osu/1093-7374.27.02.6","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.02.6","url":null,"abstract":"Virtual field trips and programming were one way in which K-12 teacher librarians leveraged their resources, expanded equitable access, and pivoted during in-person school closures of the pandemic. Creative virtual programming provides equity of access and connects classrooms with rich and diverse experiences and perspectives. Virtual experiences can remove geographic and economic barriers, provide access to resources and strengthen community connections. This article discusses practical teaching and programming strategies that leverage video conferencing systems to create virtual classroom experiences which enhance lessons, embrace diversity, build community connections, and provide equity of access to resources.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"87 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128058103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-03-22DOI: 10.5399/osu/1093-7374.27.01.05
B. Nielsen, Jane Scheppke
{"title":"Don’t Deputize Intolerance: Keeping Your Security Policies Safe from Your Patrons","authors":"B. Nielsen, Jane Scheppke","doi":"10.5399/osu/1093-7374.27.01.05","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.01.05","url":null,"abstract":"To live in rural Oregon is to live in tension. Crook County exemplifies the tensions of living in rural Oregon in many ways, and not just because it is located dead center in the middle of the state. It also encapsulates the contradiction of some residents trying to keep a hold on a past they perceive as idyllic, while others live with the opportunities and harsh realities of the present. Crook County sees this contradiction reflected in its reliance on industries both historic and modern: ranching, wood products, and auto tires on the one hand, and data centers, health care, and hemp on the other. This tension can boil over into conflict, even when it comes to something as supposedly simple as a change in library policy.\u0000Like in many other communities suffering identity crises, some people in Crook County, and its only incorporated town of Prineville, ran afoul of the rising use of opioids (Chaney, 2019). Those of us at the public library saw the effects firsthand. In 2018 and 2019, the library faced a confluence of opioid-adjacent situations. These incidents presented a serious security dilemma for the library where we worked as director and assistant director: How do we ensure safety for the most vulnerable patrons, including those experiencing adverse effects from drugs, while generally keeping the library welcoming for everyone? This dilemma led us to two security-related decisions: to forbid sleeping in the library and to install security cameras. Both decisions ultimately demonstrated how choices made, ostensibly, to protect patrons' physical safety, or to help some people feel more \"secure,\" can adversely impact safety for patrons who are already marginalized.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133878424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-03-22DOI: 10.5399/osu/1093-7374.27.01.09
Tina Weyland
{"title":"Student Data Privacy and Automatic Textbook Billing","authors":"Tina Weyland","doi":"10.5399/osu/1093-7374.27.01.09","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.01.09","url":null,"abstract":"The textbook market in U.S. higher education is changing. In recent years, publishers have developed an automatic billing model, in which colleges and universities negotiate deals with publishers to provide ebooks and courseware to students, folding the cost into student fees. This model is commonly known as \"inclusive access.\" Because it offers students first-day access to course materials - important to student success - as well as some savings over full-priced standard textbooks, it is becoming popular with faculty and administrators. But textbook publishers are promoting these plans for another reason: The data they can collect with digital materials opens a lucrative new market, allowing them to diversify into analytics services.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133380932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-03-22DOI: 10.5399/osu/1093-7374.27.01.04
Sam Buechler
{"title":"Learning Better for the Next Thing: Online Proctoring Services and Privacy Advocacy Outside the Library","authors":"Sam Buechler","doi":"10.5399/osu/1093-7374.27.01.04","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.01.04","url":null,"abstract":"In the fall of 2020, amidst the COVID-19 pandemic, higher education institutions found themselves with more time to consider how to best use and refine educational technology that had been urgently implemented or expanded during the spring and summer. Despite taking this additional time, it often felt as though the desire to provide normalcy—amongst abnormal conditions—took precedence over privacy protections. Examples such as promoting classroom engagement by requiring students to have their cameras on during synchronous online instruction illustrate this attempt to bridge normality within remote services. Another example of this tendency is online proctoring, in which the need to ensure academic integrity is used to justify the implementation of software that leverages surveillance and harmful technology. \u0000I am employed at an institution that supports online proctoring as a method of instruction and has a contract with an online proctoring service, ProctorU. When I first learned this information, I felt a call to action. Just as a sense of urgency helped guide the implementation of online proctoring services, my own urgency guided my attempts at dismantling its use. Through this article, I will explain online and remote proctoring, the harms it poses to students, and why librarians should care about it. Furthermore, I'll outline my own efforts to eliminate proctoring software on my campus, how they fell short, and how we can envision better methods of dismantling surveillance.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115397315","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-03-22DOI: 10.5399/osu/1093-7374.27.01.08
Jill Emery
{"title":"Licensing Online Content to Ensure Patron Privacy: An Informal Survey of Oregon Librarians","authors":"Jill Emery","doi":"10.5399/osu/1093-7374.27.01.08","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.01.08","url":null,"abstract":"Librarians throughout Oregon are committed to securing the rights for patrons utilizing resources within their libraries with the greatest level of protection regarding their online identities as possible. At the same time, Oregon librarians are committed to providing their patrons with the online resources they want to access whether it is a public library, an academic library, a community college library, or a health services library. Finding the balance between providing the desired online content with the safeguards that protect their patrons can be difficult. Oregon librarians recognize the need to secure patrons' online privacy but also want to meet patron demands for resources. Patrons tend to prioritize their quest for content over their personal privacy concerns. By contrast, librarians evaluate the privacy needs of their community as a whole as opposed to on an individual level. They are committed to the third principle of the American Library Association's Code of Ethics: \"We protect each library user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted\" (ALA, 2021).\u0000As with many issues in the 21st century, a tension exists between the individual's wants and the best practices for community well-being. To better understand this inherent conflict between access and security, I asked several Oregon librarians to answer a series of questions about their electronic resource licensing practices. This article outlines the current practices these colleagues employ to reconcile this tension between patron demand and patron safety and to identify ways for improving the situation regarding online resource usage.","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115672656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
OLA QuarterlyPub Date : 2022-03-22DOI: 10.5399/osu/1093-7374.27.01.03
Claudine Taillac
{"title":"Privacy in Practice: Library Public Services and the Intersection of Personal Ideals","authors":"Claudine Taillac","doi":"10.5399/osu/1093-7374.27.01.03","DOIUrl":"https://doi.org/10.5399/osu/1093-7374.27.01.03","url":null,"abstract":"Anonymity. Confidentiality. Privacy. These similar, yet distinct, concepts require nuance in a setting that is both public and highly personal. Your public library is just that: yours but also public. How do these concepts and the way individuals value them personally become reconciled within the library, a public institution that both safeguards and shares information? How do the privacy rights of adults and children, guardians and intimate partners, intersect and diverge at the library?","PeriodicalId":298209,"journal":{"name":"OLA Quarterly","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114884078","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}