Don’t Deputize Intolerance: Keeping Your Security Policies Safe from Your Patrons

B. Nielsen, Jane Scheppke
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Abstract

To live in rural Oregon is to live in tension. Crook County exemplifies the tensions of living in rural Oregon in many ways, and not just because it is located dead center in the middle of the state. It also encapsulates the contradiction of some residents trying to keep a hold on a past they perceive as idyllic, while others live with the opportunities and harsh realities of the present. Crook County sees this contradiction reflected in its reliance on industries both historic and modern: ranching, wood products, and auto tires on the one hand, and data centers, health care, and hemp on the other. This tension can boil over into conflict, even when it comes to something as supposedly simple as a change in library policy. Like in many other communities suffering identity crises, some people in Crook County, and its only incorporated town of Prineville, ran afoul of the rising use of opioids (Chaney, 2019). Those of us at the public library saw the effects firsthand. In 2018 and 2019, the library faced a confluence of opioid-adjacent situations. These incidents presented a serious security dilemma for the library where we worked as director and assistant director: How do we ensure safety for the most vulnerable patrons, including those experiencing adverse effects from drugs, while generally keeping the library welcoming for everyone? This dilemma led us to two security-related decisions: to forbid sleeping in the library and to install security cameras. Both decisions ultimately demonstrated how choices made, ostensibly, to protect patrons' physical safety, or to help some people feel more "secure," can adversely impact safety for patrons who are already marginalized.
不要代表不宽容:确保你的安全政策对你的赞助人是安全的
生活在俄勒冈州的乡村就是生活在紧张之中。克鲁克县在很多方面都体现了俄勒冈乡村生活的紧张,这不仅仅是因为它位于该州中部的正中心。它也概括了一些居民试图抓住他们认为是田园诗般的过去的矛盾,而另一些人则生活在机遇和残酷的现实中。克鲁克县认为,这种矛盾反映在它对历史和现代工业的依赖上:一方面是牧场、木制品和汽车轮胎,另一方面是数据中心、医疗保健和大麻。这种紧张关系可能会爆发成冲突,即使是像图书馆政策改变这样简单的事情。像许多其他遭受身份危机的社区一样,克鲁克县的一些人,以及其唯一的合并城镇普赖恩维尔,与阿片类药物的使用日益增加发生了冲突(切尼,2019)。我们这些在公共图书馆的人亲眼目睹了这种影响。在2018年和2019年,图书馆面临着与阿片类药物相关的一系列情况。这些事件给我们担任馆长和副馆长的图书馆带来了严重的安全困境:我们如何确保最脆弱的顾客的安全,包括那些遭受毒品不良影响的人,同时保持图书馆对所有人的欢迎?这种困境使我们做出了两个与安全有关的决定:禁止在图书馆睡觉,并安装安全摄像头。这两个决定最终都表明,表面上为了保护顾客的人身安全或帮助一些人感到更“安全”而做出的选择,如何对已经被边缘化的顾客的安全产生不利影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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