THEORETICAL AND APPLIED ISSUES OF ECONOMICS最新文献

{"title":"INTEGRATION-COOPERATIVE RELATIONS IN THE AGRARIAN SPHERE OF THE ECONOMY OF UKRAINE AND THE PROSPECTS OF THEIR DEVELOPMENT","authors":"O. G. Shpikuliak, A. A. Shvet","doi":"10.17721/tppe.2020.40.5","DOIUrl":"https://doi.org/10.17721/tppe.2020.40.5","url":null,"abstract":"The purpose of this study was to reveal the essence, factors and economic mechanism of development of integration and cooperation and their role in the effective activity of entrepreneurship formation in the agrarian sphere of economy.\u0000\u0000The economic essence of integrated and cooperative entities and the interdependence of these categories are determined. The essence of integrated structures is substantiated, the concept of integrated structure and cooperative is clarified. The development of integration processes ensures the efficiency of the agrarian economy. In the last period, the integration of integrated structures based on the joint activity of legally independent economic entities aimed at the competitiveness of producers due to the effect of scale and closed cycle has become widespread. Justifying their efforts on the basis of corporatization, integration, cooperation and clustering, business entities achieve the best results of production activity. Agricultural cooperatives may be members of large-scale agro-industrial associations.\u0000\u0000A proposal for the characterization of integration and cooperative formations through the establishment of inter-economic links using cluster form mechanisms has been developed.\u0000\u0000It is revealed that further development will be gained by the product organizations of the local structure of mainly organizational and legal forms of simple societies and unions. Instead, simple societies can be seen as a first step towards establishing agricultural service cooperatives.\u0000\u0000It is proved that cooperation and integration of interested economic entities create an economic base for sustainable development not only of the material and technical potential of the associations, but also of all socio-economic infrastructure where the interests of the state and producers and consumers of products are realized while guaranteeing the state stable socio-economic relations.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122068676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PRODUCTIVITY OF PRODUCTION RESOURCES AS A FACTOR OF CONSTRUCTION ENTERPRISES’ PROFITABILITY IN UKRAINE","authors":"I. Roshchyk, A.T. Leshkevych","doi":"10.17721/tppe.2021.43.5","DOIUrl":"https://doi.org/10.17721/tppe.2021.43.5","url":null,"abstract":"The article proposes a model of deterministic factor analysis, which allows to assess the impact on the profitability of all enterprise’s activities of the production resources’ productivity as well as indicators of the income’s and expenses’ structure of the enterprise. As a result of applying this model for factor analysis, it is possible to justify ways to increase the profitability of the enterprise in view of its various activities. The dynamics of profitability of all and operational activities in construction enterprises of Ukraine for 2010-2020 is analyzed. The comparison of these indicators with the corresponding indicators characterizing the average enterprise in the economy of Ukraine is made. The analysis of profitability of all construction enterprise’s activities in view of specificity for their basic activity and size is carried out. It was found that construction companies, with the exception of 2018 and 2019, operated inefficiently, receiving a net loss. Such financial results are much worse than the average enterprises’ results in Ukraine. Although operating activities were profitable, they did not reach the average values ​​in the Ukrainian economy. Enterprises engaged in the organization or direct construction of buildings and communications were the least efficient. Small businesses were more likely to suffer losses than large and medium-sized ones. On the basis of the model proposed in the article by the method of chain substitutions, a deterministic factor analysis of the profitability of all construction enterprises’ activities for 2014-2020 was carried out. It is established that the production resources’ productivity of this type of activity decreased annually during the analyzed period, except for 2016. The total reduction in production resources’ productivity was 0.216 UAH / UAH. It is concluded that this factor was a stable reserve for increasing profitability. It is concluded that in order to increase the profitability of all activities in construction enterprises of Ukraine, it is important to manage the production resources’ productivity.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123946821","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE METHODICAL BASIS OF ESTIMATING THE INFLUENCE STAKEHOLDERS ON THE BUSINESS-MODEL OF THE ENTERPRISE","authors":"S. Pimenov","doi":"10.17721/tppe.2019.39.8","DOIUrl":"https://doi.org/10.17721/tppe.2019.39.8","url":null,"abstract":"The study investigates and substantiates the necessity to include the needs of stakeholders in the enterprise in the business-model canvas, which as a result will increase the effectiveness of the business-model. The object of the study is a set of theoretical and applied processes for developing a business-model of the enterprise. The subject of the research is theoretical and methodological aspects of building and evaluating the effectiveness of interaction between the enterprise and its stakeholders in the context of the business modelling process.\u0000\u0000in developing a new element of the Canvas; the method of comparison when distinguishing the Stakeholder Needs element from other elements of the business- model canvas; graphical method for constructing the author's Canvas of a business model.\u0000\u0000At the center of the traditional processes of business modeling for the 10 years of 21 centuries are the value propositions consumed by certain segments of consumers. Around the Value-Consumer link, all the other elements of the “Canvas” business model are formed. However in our opinion, this approach is imperfect and inferior, since the enterprise does not work in isolation, in a certain ideal environment. The company has a clear link to the country with its economic, social and environmental laws, is located in a specific territory, in a specific locality and it employs specific workers who have their families with specific views, needs, desires. To take into account the enterprise's attachment to specific real-world conditions, we proposed to include the stakeholders to the “Canvas” business model.\u0000\u0000According to the results of the study, the high role of stakeholders in the formation and implementation of the business model of the enterprise was substantiated, and the author's outline of the business model with the sector \"stakeholder needs\" was accordingly developed.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122295686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"COMPETITIVENESS OF DOMESTIC PRODUCTS IN THE INTERNATIONAL MACHINE BUILDING MARKET:\u0000REALITIES AND PROSPECTS","authors":"V. Gerasymchuk, O. Zrobok","doi":"10.17721/tppe.2021.42.7","DOIUrl":"https://doi.org/10.17721/tppe.2021.42.7","url":null,"abstract":"The essence of the concept of \"product competitiveness\" is considered. The factors of competitiveness of products of machine-building enterprises on the international market are systematized. Based on the systematization of quantitative and qualitative methods of assessing the level of competitiveness, a step-by-step method for mechanical engineering enterprises is proposed. The state of the machine-building complex of Ukraine is considered. The dynamics of factors of international competitiveness of machine-building enterprises is analyzed: number of enterprises by machine-building branches; volume of sales and production of machine-building products; shares of mechanical engineering products in domestic exports; capital investments of enterprises in the fields of mechanical engineering. As a result of diagnosing the factors, a PEST-analysis of the domestic machine-building complex with the division of factors into political, economic, social and technological was carried out. It is established that machine-building enterprises of Ukraine have a low level of competitiveness in international markets due to a number of negative factors, the key of which are: insufficient demand in foreign markets, high dependence on fluctuations in resource prices (economic); imperfect legislation, the war in eastern Ukraine (political); technological and moral obsolescence of products and fixed assets, high energy consumption and low productivity, low costs of R&D (technological); lack or outflow of qualified manufacturers abroad, low wages, low motivation of job seekers to employment in the field of mechanical engineering (social). Measures to increase international competitiveness which are proposed include following: preferential lending; revival of basic and applied science; reforming the legal regulation of intellectual property; ensuring compliance of products with European technical regulations. Prospects for the development of domestic engineering: digitalization, development of robotics, technology of Industry 4.0, infrastructure of technology parks.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127087544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EVALUATION OF EFFICIENCY AND COMPETITIVENESS OF\u0000TRANSPORT AND LOGISTICS COMPANIES","authors":"G. Lozova, Klymenko V.V.","doi":"10.17721/tppe.2021.42.12","DOIUrl":"https://doi.org/10.17721/tppe.2021.42.12","url":null,"abstract":"The article is devoted to the research of evaluating the efficiency and competitiveness of transport and logistics enterprises. The aim of the work is to study the issues of assessing the efficiency and competitiveness of transport and logistics companies based on the analysis of leading players in the Ukrainian market of transport and logistics services. In the process of research, the authors used a dialectical method, which revealed the essence of the concept \"efficiency\", conditions and indicators of competitiveness of transport and logistics companies; systemic and synergetic approaches, which allowed to consider the evaluation of the enterprises’ efficiency in close connection with ensuring their competitiveness, to analyze the indicators of competitiveness in various components of the transport and logistics enterprises. In the process of analysis, differences in the concepts of efficiency and competitiveness of the transport and logistics company were identified. The concept of efficiency in the work is revealed through the relevant aspects of the transport and logistics company. The methodology proposed by the authors to assess the economic efficiency of the transport and logistics company is of scientific interest. The six most powerful transport and logistics companies operating in Ukraine are analyzed in order to determine their competitive advantages and assess their competitiveness in the market. The system of indicators is offered in the work, according to which the complex competitiveness of transport and logistics enterprises is estimated, the principles of competitiveness of the enterprises working in this branch are defined. The analysis revealed some cases when the transport and logistics company pursued the tactical goal of reducing its competitiveness. The reasons for such behavior of the company in the market are substantiated. A number of recommendations have been developed to increase the integrated competitiveness of transport and logistics companies in the context of the COVID-19 pandemic and market uncertainty.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130364042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"«EVALUATION OF CORPORATE SOCIAL RESPONSIBILITY DEVELOPMENT LEVEL ON THE EXAMPLE OF JSC «CARLSBERG UKRAINE»","authors":"D. Baiura, Y. Horbatiuk","doi":"10.17721/tppe.2019.38.4","DOIUrl":"https://doi.org/10.17721/tppe.2019.38.4","url":null,"abstract":"Corporate social responsibility (CSR) includes not only a variety of theories but also a number of controversial and difficult approaches. It has become an essential element of the business world over the last two decades. As a result, cooperation between business and society has strengthened. Earlier, enterprises were mostly concerned with economic results of their activities; today, on the contrary, enterprises have to consider ethical, moral, ecological and social consequences of their work. CSR and maintaining high ethical standards are not optional but compulsory for all enterprises. There exists a certain influence of a private sector on workforce, consumers, society, environment, business opponents, investors, stockholders and other interest groups.\u0000\u0000This article is devoted to methodological approaches for determining the influence of stakeholders on the functioning of enterprises and ensuring the level of corporate social responsibility. Based on our research, key stakeholders groups were identified for corporate social responsibility for individual enterprises and organizations, as well as their impact on shaping various aspects of corporate social responsibility for these groups. The research was based on the use of a stakeholder the matrix, which is used to display and identify key stakeholders in corporate social responsibility and to determine the levels of corporate social responsibility for specific groups.\u0000\u0000The process of globalization has intensified, competition has grown all over the world. The tendency of companies to be socially responsible and gaining competitive advantage is becoming an important factor for corporate social responsibility practices. Today there is a strong link between strategic management and CSR. Consequently, the concept of CSR becomes a part of the strategy of each modern company.\u0000\u0000CSR acts as the main principle of the company's activities, which is applied on a permanent basis in relations with the interested parties. At the moment, it should be associated with the system of strategic and corporate governance, which includes nonfinancial risk management, social investment, and stakeholder relations. Without such a strategic management tool as CSR, it will be difficult for business to stay ahead of the business and form a complete business model that is fully responsive to challenges of time.\u0000\u0000The purpose of the article is to study the methodological approaches for assessing corporate social responsibility and provide recommendations for their improvement. In the field of the study was also the impact of the strategy of corporate social policy on the activities of enterprises, as well as determining the factors and ways to increase the efficiency of the enterprise through the introduction of an integrated management system, taking into account CSR.\u0000\u0000CSR may turn into one of the most efficient instruments for practical realization of the stakeholder theory. Stakeholders provide organizations with necessa","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131799192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"SPATIAL PLANNING AS THE BASIS FOR SPATIAL DEVELOPMENT, CONSOLIDATION OF EFFORTS AND SOLIDARITY OF THE UNITED EUROPE \u0000PART 1.","authors":"I. Berezhna, O. Grishnova, E. Mikhurinskaia, A. Berezhnoy","doi":"10.17721/tppe.2021.42.9","DOIUrl":"https://doi.org/10.17721/tppe.2021.42.9","url":null,"abstract":"Considering that the goal of the spatial development of the European Union is to ensure the sustainable development of European regions, strengthen democratic structures at the regional and municipal levels and increase competitiveness, the usefulness of spatial planning is justified. This will allow improving the placement of productive forces, resettlement schemes, highlighting the areas of the most important natural objects, taking into account economic specialization, the level of development, the nature of the use of natural resources and economic potentials, etc. An integrated approach to spatial planning is proposed, which provides for identifying the features of the supporting frame, zoning the territory taking into account social, economic and environmental characteristics, and optimizing the territorial structure. This will create conditions for overcoming structural changes in the spatial development of the region related to the need to regulate land use processes, the integration of various regions (industries, companies), the development of single-industry towns and rural areas, the optimization of transport corridors, and the stabilization of the environmental background. Attention is paid to the harmonious mutual development of ecological and economic systems, which is provided by the design of the architecture of the supporting and ecological frames. At the same time, the results of studies on the level of anthropogenic and technogenic load, maximum permissible standards for the use of natural resources (water bodies, land resources, air, etc.), as well as, the presence of pathogenic zones, should be taken into account. The implementation of the proposed approach requires the consolidation of the efforts of territorial communities at different levels, based on the principles of cooperation, integration and unification, which will consider the general development trends and specific characteristics of the territories. The main result will be the strengthening of the commonwealth, strengthening the solidarity of the participating countries in achieving strategic guidelines for the balanced development of the European Union and effectively countering modern challenges.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"174 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133029654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"CREATIVE INTELLIGENCE IN THE MANAGEMENT SYSTEM OF CASH FLOWS OF THE ENTERPRISE","authors":"O. Mykytiuk, T. Onysenko","doi":"10.17721/tppe.2019.39.3","DOIUrl":"https://doi.org/10.17721/tppe.2019.39.3","url":null,"abstract":"The article deals with the basic concepts of cash flow management taking into\u0000account the active use of the concept of creative thinking, based on which the main\u0000requirements for the process of cash flow management of the enterprise were\u0000formulated under the given conditions. To meet these requirements, all business flows\u0000(monetary, informational, material, etc.) must be synchronized. The method of\u0000synchronization and system-wide optimization is the latest concept of making\u0000managerial decisions in the field of finance. Also, the comparison of monetary flow\u0000definitions with Ukrainian and foreign authors has been made. which gave rise to the\u0000reflection of the author's definition of the category. Also important is the element of the\u0000combination of the latest concept of creative thinking in the financial management\u0000segment of the enterprise.\u0000In the article the etymology of the concept of money flow is considered and the brief\u0000meaning of the concept of creative thinking is given. The system of classification\u0000according to the objectives of cash flow management is created in article. We also\u0000analyzed the new types of cash flows which are formed in modern economic condition.\u0000The main conditions for the use of creative thinking in solving the\u0000tasks are reviewed.\u0000 The necessary elements of creative thinking are determined. The main elements\u0000and methods of the creative thinking concept for effective cash flow management are\u0000named. In the article the proposed approach to developing an enterprise cash flow\u0000management system under risk and uncertainty was presented in the form of a\u0000sequence of corresponding steps, and also visualized in the form of a scheme. The\u0000critical question of activating the creative thinking of managers in a modern, rapidly\u0000changing environment, where standard management methods do not operate and do\u0000not have a powerful influence on enterprise activity, are also considered.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128827718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"UNIVERSITY COMPETITIVENESS INDICATORS","authors":"I. Kalenuk, N. Kuznetsova","doi":"10.17721/tppe.2021.42.5","DOIUrl":"https://doi.org/10.17721/tppe.2021.42.5","url":null,"abstract":"The article is devoted to the conceptual issues of university leadership formation and ensuring the competitiveness of universities. It is determined that educational leadership is becoming an integral part of the competitiveness of the countries in the world in the context of modern globalization. Ensuring university leadership requires new management approaches, guidelines and mechanisms in the context of global transformations. The factors that cause changes in approaches to strategic management of universities, which require constant monitoring of their strategy, change of vision and most importantly, assessment of the effectiveness of achieving strategic objectives. With the help of the systemic-structural analysis, the essence and basic indicators of a modern university competitiveness at different levels (regional, national, global) are determined. It is pointed out that the main effective tool for assessing the competitive position of universities, in particular as educational leaders, is a balanced scorecard. A model of a balanced scorecard of the university with a set of key indicators is introduced in four blocks, including finance, staff, customers (service customers) and internal processes. With the help of comparative analysis, each component is characterized and studied, which enables to identify the main factors that hinder the achievement of leadership positions by universities, in particular at the national level. The generalized results of the analysis are reflected in the formed matrix of the balanced scorecards according to key indicators in the context of providing competitive advantages and gaining leadership positions at the national and global levels. The offered scorecard clearly demonstrates the existing results and challenges in achieving leadership positions by universities at the national level, which will allow them to adjust and effectively develop strategic directions in the future, securing sustainable competitive advantages and leadership in the global market of educational services.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"145 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115670670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"STATE AND PROSPECTS OF DEVELOPMENT OF THE PUBLIC PROCUREMENT SYSTEM IN UKRAINE ON THE CASE OF THE APPEAL SUBSYSTEM","authors":"M. Holovanenko","doi":"10.17721/tppe.2019.38.9","DOIUrl":"https://doi.org/10.17721/tppe.2019.38.9","url":null,"abstract":"The main tools of the appeal system of the public procurement system \"Prozorro\", the features of their use at the moment and prospects for improvement are considered. Based on the results of the analysis of the status and prospects of the Prozorro system development by the example of its appeal subsystem, it can be noted that since its introduction in 2016, a balanced set of tools of protection the participants’ rights and means of appeal of decisions of customers has been formed. The structure of this complex includes free instruments (of which the most important is the requirement, which is published via the web interface in the Prozorro system), and a paid means, such as a complaint.\u0000\u0000The dynamics of the quantity of procedures with complaints and requirements for the period 2017-2019 is investigated. Analysis of the requirements and complaints showed a tendency of increasing their total quantity, as well as the quantity of satisfied requirements and complaints. Comparison of the share of satisfied requirements and complaints showed that the percentage of satisfaction of requirements by customers themselves and the percentage of complaints, satisfied by the Antimonopoly Committee, are at a comparable level. This indicates the advisability of using free appeal tools by complainants. In addition, this refutes the thesis of mass neglect by customers the appeals of participants.\u0000\u0000The hypothesis that satisfaction of complaints (\"elimination of violations of the law in the field of public procurement\") leads to increase of economy and efficiency, is not confirmed. During the 2017-2019 study period, the highest efficiency (relative economy) indicators are observed in the groups of procedures for which complaints have been rejected or withdrawn. The absolute maximum of 7.0% relative economy is observed in 2019 (more precisely, from the beginning of the year until the middle of November 2019) on rejected complaints. As for comparing performance across groups of satisfied and dissatisfied complaints, it was only in 2018 that the performance rate for satisfied complaints was slightly (0.6%) higher than that of dissatisfied complaints. In the other years of the study period, on the contrary, the effectiveness of procedures with unsatisfied complaints was higher than with satisfied complaints.\u0000\u0000Prospects for research in this direction are to clarify the causes of this phenomenon, including through the formation and study of the information array at the level of individual procedures.","PeriodicalId":200033,"journal":{"name":"THEORETICAL AND APPLIED ISSUES OF ECONOMICS","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124937190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}