IOSR Journal of Business and Management最新文献

{"title":"Business Process Reengineering and Organizational Performance: A Study of Innoson Technical and Industrial Company, Emene, Enugu, Nigeria","authors":"C. NwekpaKenneth, I. NgwutaChristopher, E. ElomMathias","doi":"10.9790/487X-1906050821","DOIUrl":"https://doi.org/10.9790/487X-1906050821","url":null,"abstract":"","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125504619","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Analysis on Job Satisfaction of Employees in Govt. Banks: A Study on Janata Bank Limited","authors":"M. Rahman, N. Haq, Mohammad Karim","doi":"10.9790/487X-1906031825","DOIUrl":"https://doi.org/10.9790/487X-1906031825","url":null,"abstract":"Jobs in banking sectors are very attractive to the people of Bangladesh because of its attractive working environment, handsome salary and so on. But all the employees are not still satisfied with their jobs due to some noticeable factors especially in govt. banks. Job satisfaction is the bunch of internal and external factors stimulating desires and energy in people to be continually interested in and committed to a job, role, or subject and to exert persistent efforts in gaining goals. The main objective of the study is to analyse and reveal the satisfaction level among the employees of Govt. Banks. Some findings of the study are high workload and working stress comparing with compensation package, good loan facilities but average level of allowance and other incentives for the employees, moderate satisfactory leave facilities, good opportunity for the employee training, moderate promotion system and so forth. Job satisfaction puts human resources into action and improves level of efficiency of employees. It leads to the stability of workforce that is very important from the point of view of reputation and goodwill of the company. So, it is recommended that necessary steps should be taken to remove the dissatisfactory factors regarding promotion system, allowance and other incentives, workload and working stress and so on.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129174650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Total Quality Management in Indian Dairy Industry (A Comparative Study on Select Units in Dairy Industry","authors":"G. Malathi, R. Prasad","doi":"10.9790/487X-1906041317","DOIUrl":"https://doi.org/10.9790/487X-1906041317","url":null,"abstract":"Total Quality Management (TQM) plays an important role to improve the productivity and quality of the product in dairy industry. This paper seeks to make a comparative study on the TQM applications of cooperative and private dairy in Krishna District, Andhra Pradesh. A study was carried out to assess the Total Quality Management factors in each of the dairy. An extensive literature survey suggests that there are some important TQM factors like Quality Culture, Focus on Employee, Focus on Operations including Continuous Improvement, Focus on Customer and Strategic Competitive Management. Therefore for the purpose of the study the above mentioned five factors were taken to make a comparative analysis of the select units. The questionnaire was designed on five point Likert Scale to assess Total Quality Management. Coefficient of variation was used by the Researcher for the purpose of analysis.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116730821","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corporate Social Responsibility in India: A Case Study of Public and Private Sector","authors":"Tasneem, R, Jain, S","doi":"10.9790/487X-1906046774","DOIUrl":"https://doi.org/10.9790/487X-1906046774","url":null,"abstract":"This paper attempts to understand the work done by a public sector and private sector organization in the field of corporate social responsibility(CSR). This study is based on the primary data of Oriental Insurance Company Ltd. (OICL) and secondary data of Reliance Life Insurance Company Ltd. (RLIC). The primary data for Oriental Insurance Company Ltd. was collected through a semi-structured interview and the secondary data for Reliance Life Insurance Company Ltd. was collected through their web portal. The findings suggest that though the corporate social responsibility activities revolve around similar areas for both the sectors, focusing on community, health, education, and infrastructure, yet the policies and procedures regarding corporate social responsibility were structured and systematic for Reliance Life Insurance Company Ltd. in comparison to that of Oriental Insurance Company Ltd. Both public (OICL) and private (RLIC) sector enterprises work with a special set of constraints and challenges, due to which they strategize their operations differently. The focus of organizations should not only be conduction of CSR, but creating sustainable practices should be the focus.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122295629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Empirical Study on Factors responsible for Bullwhip Effect in Soya Oil Manufacturing Sector","authors":"S. Mogre, V. Jain, P. Jain","doi":"10.9790/487X-1906060913","DOIUrl":"https://doi.org/10.9790/487X-1906060913","url":null,"abstract":"Order variability increases as the orders move upstream in the supply chain. This phenomenon is known as the bullwhip effect. There are several causes due to which this effect occurs. In this paper, we tried to identify the causes which are responsible for Bullwhip Effect in Soya Oil Manufacturing Sector of Indore region and suggested some strategies for reducing the Bullwhip Effect.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"84 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124640466","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of Education and Parent Learning Effect on Student Learning Achievement of School Students Country Je'netallasa District Gowa.","authors":"Yuddin Passiri","doi":"10.9790/487X-1906042934","DOIUrl":"https://doi.org/10.9790/487X-1906042934","url":null,"abstract":"Problems examined then this type of research using quantitative research. Quantitative data is data that is expressed in numerical terms. Quantitative data used in this study, among others, data obtained through questionnaires and student achievement data. By using three variables, namely the variables X 1 (level of education), X 2 (income) and Y (student achievement), this study sought to discover whether there is a significant influence between education and income levels of parents to the student achievement School Students basic Je'netallasa District of Gowa Regency. The population that the researchers specify is the whole elementary school students Je'netallasa District Gowa Year 2014/2015, with population research is not a sample study because the number is less than 120 people.From the above data can be seen that the distribution of questionnaires returned to the researchers as many as 82 respondents, while Others did not return or not filled or damaged, so the sample in this study was 82 parent pair of students consisting of father 82 respondents and father 82 respondents so that the total is 164 which made the respondent in this research. The result of this research is the positive and significant influence of parent education level to the learning achievement shown by the partial determination test obtained the contribution value of 7.5%, the positive influence and the significant level of income on the learning achievement which is shown by the partial determination test obtained by the contribution value of 17.9% And the positive and significant influence of the level of education and the level of income on the learning achievement shown by the simultaneous determination test obtained by the contribution value of 3.47% and the remaining 96.53% influenced by other factors not included in the research variables. I. Background Education is one of the main factors for the development of human resources because education is believed to increase human resources so as to create productive human beings capable of advancing the nation, (Kunaryo, 2000). Education is an ongoing process for life and is carried out in the family, school and community environment, because education is the responsibility of family, community and government. In Indonesia, education has become one of the most important factors in its development and progress. Evidenced by the reform in the field of education by the government, among others: improving the quality of education, curriculum updates in accordance with the development of science and technology, and the provision of adequate facilities and infrastructure. Learning achievement is a reflection of the learning effort. Learning achievement is also the result obtained by every child or student after learning activities. Optimal learning activities will affect the success rate of student achievement in learning. Student achievement will be obtained maximally through a structured learning process. Learning achievem","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121439528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Influence of Service Quality on Customer Patronage Intention in commercial banks: an Empirical Evidence","authors":"M. Uvais, E. Sulaiman","doi":"10.9790/487X-1906046266","DOIUrl":"https://doi.org/10.9790/487X-1906046266","url":null,"abstract":"Recently the commercial banking industry started to face a set of radically new challenges that has increased an overall risk to retain the customers in the industry. The scenario also changed from the past. Like any other industry, especially retail, banks also have to spare no efforts to retain these customers as there are a lot many options in this competitive market. In such a context, our paper tries to develop a model for the customer patronage intention in commercial banks with respect to the service quality aspects provided by the banks and the perception of the customer too. 180 samples across the Kerala state have been taken for the study. Statistical tools like Exploratory Factor Analysis, Correlation, Descriptive Statistics, KMO, Reliability and Validity test also applied to complete the study.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130365168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Lecturer Job Performance Study: Motivation, Emotional Intelligence, Organizational Culture and Transformational Leadership as Antecedents with Job Satisfaction as an Intervening","authors":"M. Anwar, G. Chandrarin, J. Darsono, Harianto Respati","doi":"10.9790/487X-1906020109","DOIUrl":"https://doi.org/10.9790/487X-1906020109","url":null,"abstract":"This study describes the perception of private college lecturers in Banjarmasin, Indonesia. The purpose of this study is to test the lecturer job satisfaction on their performance achievement by considering aspects of motivation, lecturer emotional intelligence, organization culture and implementation of transformational leadership. Lecturers are respondents of this study. There are 187 samples from 352 study population. It is a quantitative research design with survey method. Data were analyzed using structural equation modeling. This study found that there is an effect of lecturer motivation, lecturer emotional intelligence, organizational culture and transformational leadership on job satisfaction. The second finding shows that there is an effect of lecturer motivation, lecturer emotional intelligence, organizational culture and transformational leadership on individual job performance. The third finding proved that lecturer job satisfaction has a positive impact on individual job performance. An important finding of this study is lecturer job satisfaction, which is retention of becoming an educator, is an engine for motivational aspects of fulfilling social needs, lecturer emotional intelligence, culture of establishing working groups and a transformational leadership style to improve the lecturer job performance.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130438328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analysis the Effect of Service Quality, Customers Value, Customer Satisfaction and Customer Trust on Corporate Image","authors":"Helwen Heri","doi":"10.9790/487X-1906013846","DOIUrl":"https://doi.org/10.9790/487X-1906013846","url":null,"abstract":"The aim of this study was to analyze the impacts of service quality toward customer trust as well as to prove whether corporate image, customer satisfaction and customer value mediate the relationship between service quality and customer trust. Several findings of this study were: the improvement of services quality did not directly affect customer trust; improvement of service should be able to satisfy customers or improve customer value; furthermore, customer satisfaction would improve customer trust as well as customer value. It was also proven that customer satisfaction mediated the relationship between corporate image and customer trust and mediated customer value and customer trust.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"134 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122540465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A study on Online Shopping Behavior among the students","authors":"Neha Gupta, Deepali Bhatnagar","doi":"10.9790/487X-1906050107","DOIUrl":"https://doi.org/10.9790/487X-1906050107","url":null,"abstract":"On-line shopping is a recent era that has hiked in the domain of E-Business and is definitely going to be the future of shopping in the world. Everyone has entered to the smartphone world so it is easy to access apps according to their comfort and make their life better. At present there are millions of mobile apps likewise there apps for health, games, booking tickets, music, social networking, travel, banking, news, fitness, calendars and many more. The app stores add on 20,000 apps every month. Consumer’s shop when and where they want, where they are comfortable with the products and the choice of shopping. The increase in technology provides good opportunities to the seller to reach the customer in much faster, easier and in economic way. India is penetrated by 204.1 million smartphone users as of 2016. The paper indicates that there is a difference between shopping by smartphone and traditional shopping. Thus this paper chats on upcoming trends, consumer behavior as well as its contribution to Digital India.","PeriodicalId":165213,"journal":{"name":"IOSR Journal of Business and Management","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127960410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}