BMJ Open Quality最新文献

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Adverse events and perceived abandonment: learning from patients' accounts of medical mishaps. 不良事件与被遗弃感:从患者对医疗事故的描述中学习。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-15 DOI: 10.1136/bmjoq-2024-002848
Mark Schlesinger, Isha Dhingra, Barbara A Fain, Julia C Prentice, Vinita Parkash
{"title":"Adverse events and perceived abandonment: learning from patients' accounts of medical mishaps.","authors":"Mark Schlesinger, Isha Dhingra, Barbara A Fain, Julia C Prentice, Vinita Parkash","doi":"10.1136/bmjoq-2024-002848","DOIUrl":"10.1136/bmjoq-2024-002848","url":null,"abstract":"<p><strong>Background: </strong>Adverse medical events affect 10% of American households annually, inducing a variety of harms and attitudinal changes. The impact of adverse events on perceived abandonment by patients and their care partners has not been methodically assessed.</p><p><strong>Objective: </strong>To identify ways in which providers, patients and families responded to medical mishaps, linking these qualitatively and statistically to reported feelings of abandonment and sequelae induced by perceived abandonment.</p><p><strong>Methods: </strong>Mixed-methods analysis of responses to the Massachusetts Medical Errors Recontact survey with participants reporting a medical error within the past 5 years. The survey consisted of forty closed and open-ended questions examining adverse medical events and their consequences. Respondents were asked whether they felt 'that the doctors abandoned or betrayed you or your family'. Open-ended responses were analysed with a coding schema by two clinician coders.</p><p><strong>Results: </strong>Of the 253 respondents, 34.5% initially and 20% persistently experienced abandonment. Perceived abandonment could be traced to interactions before (18%), during (34%) and after (45%) the medical mishap. Comprehensive post-incident communication reduced abandonment for patients staying with the provider associated with the mishap. However, 68.4% of patients perceiving abandonment left their original provider; for them, post-error communication did not increase the probability of resolution. Abandonment accounted for half the post-event loss of trust in clinicians.</p><p><strong>Limitations: </strong>Survey-based data may under-report the impact of perceived errors on vulnerable populations. Moreover, patients may not be cognizant of all forms of adverse events or all sequelae to those events. Our data were drawn from a single state and time period.</p><p><strong>Conclusion: </strong>Addressing the deleterious impact of persisting abandonment merits attention in programmes responding to patient safety concerns. Enhancing patient engagement in the aftermath of an adverse medical event has the potential to reinforce therapeutic alliances between patients and their subsequent clinicians.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11331972/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141987411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality improvement initiative to reduce URI-associated antibiotic prescriptions among adult primary care providers. 旨在减少成人初级医疗服务提供者开具与尿毒症相关的抗生素处方的质量改进计划。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-09 DOI: 10.1136/bmjoq-2024-002811
Niharika Sathe, Marlena Klein, Lucia Rose, Dana Byrne
{"title":"Quality improvement initiative to reduce URI-associated antibiotic prescriptions among adult primary care providers.","authors":"Niharika Sathe, Marlena Klein, Lucia Rose, Dana Byrne","doi":"10.1136/bmjoq-2024-002811","DOIUrl":"10.1136/bmjoq-2024-002811","url":null,"abstract":"<p><strong>Importance: </strong>Despite evidence that most upper respiratory infections (URIs) are due to viruses, antibiotics are frequently prescribed for this indication in the outpatient setting. Antibiotic stewardship strategies are needed to reduce adverse patient outcomes and staggering healthcare costs due to resistant infections that ensue from inappropriate prescriptions.</p><p><strong>Objective: </strong>To determine if individual provider scorecards detailing antibiotic prescribing rates paired with educational resources reduce inappropriate antibiotic use for URIs in the outpatient primary care setting.</p><p><strong>Design, setting and participants: </strong>This quality improvement project investigated the number of URI-coded office visits in the primary care setting over three consecutive influenza seasons, which resulted in an antibiotic prescription in Cooper University Healthcare's 14 primary care offices. We compared provider's individual prescribing patterns to their peers' average and created a scorecard that was shared with each provider over a series of intervention phases. Data were collected from a preintervention period (November 2017-February 2018), and two postintervention phases, phase I (November 2018-February 2019) and phase II (November 2019-February 2020).</p><p><strong>Intervention: </strong>A personalised, digital scorecard containing antibiotic-prescribing data for URI-coded visits from the prior influenza season was emailed to each primary care provider. Prior to the subsequent influenza season, prescribers received their updated prescribing rates as well as peer-to-peer comparisons. In both phases, the scorecard was attached to an email with antimicrobial stewardship educational materials.</p><p><strong>Main outcomes and measures: </strong>The primary outcome was a reduction in the number of inappropriate antibiotic prescriptions for URI-related diagnoses. The diagnoses were organised into five broad coding categories, including bronchitis, sinusitis, sore throat excluding strep, influenza and tonsillitis excluding strep.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11331895/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141911607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring factors associated with failure of totally implanted vascular access devices in a regional and rural health service: a retrospective case-control study. 探究地区和农村医疗服务中完全植入式血管通路设备故障的相关因素:一项回顾性病例对照研究。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-07 DOI: 10.1136/bmjoq-2024-002799
Carolyn Meredith, Gordon Tw Mander, Murray Thompson, Jessica Elliott, Lorraine Reynolds, Linda Ng
{"title":"Exploring factors associated with failure of totally implanted vascular access devices in a regional and rural health service: a retrospective case-control study.","authors":"Carolyn Meredith, Gordon Tw Mander, Murray Thompson, Jessica Elliott, Lorraine Reynolds, Linda Ng","doi":"10.1136/bmjoq-2024-002799","DOIUrl":"10.1136/bmjoq-2024-002799","url":null,"abstract":"<p><strong>Background: </strong>The assessment and management of totally implanted vascular access devices (TIVAD) prior to the administration of medications/fluids are vital to ensuring the risk of harm is mitigated. While numerous guidelines exist for the insertion and management of TIVAD, the level of evidence and external validity to support these guidelines is lacking.</p><p><strong>Objectives: </strong>The purpose of this study was to identify factors associated with suboptimal TIVAD placement and with failure of TIVAD.</p><p><strong>Methods: </strong>A retrospective case-control study (n=80) was conducted at a regional hospital and health service in Australia. Binomial logistic regression analysis was performed using a backward selection approach to establish variables associated suboptimal TIVAD placement and with TIVAD failure.</p><p><strong>Findings: </strong>Significant associations were identified between the patient's primary diagnosis and suboptimal TIVAD insertion. Specifically, a prior diagnosis of breast cancer was associated with a decreased probability of optimal TIVAD tip placement (OR=0.236 (95% CI 0.058 to 0.960), p=0.044). A statistically significant association between TIVAD failure and the log of the heparinised saline flush rate and rate of undocumented flushes was also established. Further research is needed to identify and assess whether modification of these variables improves initial totally implantable venous access ports placement and risk of subsequent failure.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11409290/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141905865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Implementing virtual primary care: experiences, perspectives and identification of improvement opportunities in an academic primary care setting. 实施虚拟初级保健:学术初级保健机构的经验、观点和改进机会。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-07 DOI: 10.1136/bmjoq-2024-002898
Sakina Walji, Patricia O'Brien, Anna Loi, Linda Rozmovits, Onil Bhattacharyya
{"title":"Implementing virtual primary care: experiences, perspectives and identification of improvement opportunities in an academic primary care setting.","authors":"Sakina Walji, Patricia O'Brien, Anna Loi, Linda Rozmovits, Onil Bhattacharyya","doi":"10.1136/bmjoq-2024-002898","DOIUrl":"10.1136/bmjoq-2024-002898","url":null,"abstract":"<p><strong>Background: </strong>One of the biggest changes to primary care triggered by the COVID-19 pandemic was the rapid integration of virtual care (VC). VC offers benefits to patients and providers but implementation presents challenges.</p><p><strong>Methods: </strong>This study is a secondary analysis of a 2021 quality improvement (QI) driven environmental scan comprising a survey and 1:1 interviews, at the Department of Family and Community Medicine at the University of Toronto. The scan aimed to understand the current and desired future use of VC at the 14 sites.</p><p><strong>Results: </strong>The survey was completed by all sites between July and October 2021 and 1:1 interviews were conducted between October and November 2021 with 12 of the 14 site/QI leads. VC was seen as convenient and flexible, and as enabling continuity of care for patients who could not easily attend in-person. Factors enabling implementation of VC included leadership at both the system and local level; a shared understanding of VC on the part of providers, patients and clinical staff; and technological and administrative readiness. Challenges included the need for triage algorithms; incongruent expectations of VC by patients and providers; technology issues; increased administrative burden; and impacts on medical education. All anticipated that some degree of VC would continue in future.</p><p><strong>Conclusions: </strong>VC offered benefits but it also impacted clinical routines and administrative processes creating new forms of work for clinicians and staff. Patient education is needed to ensure that their expectations of VC align with those of providers. Research and QI efforts are required to optimise the use of VC in primary care.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11409381/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141905866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Patient safety reporting and learning system of Catalonia (SNiSP Cat): a health policy initiative to enhance culture, leadership and professional engagement. 加泰罗尼亚患者安全报告和学习系统(SNiSP Cat):一项旨在加强文化、领导力和专业参与的卫生政策倡议。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-07 DOI: 10.1136/bmjoq-2023-002610
Clara Pareja-Rossell, Manel Rabanal-Tornero, Gloria Oliva-Oliva, Montserrat Gens-Barberà, Inmaculada Hospital-Guardiola, Nuria Hernandez-Vidal, Jordina Capella-Gonzalez, David Ayala-Villuendas, Eusebi Vidal-Melgosa, Nuria Mansergas-Collado, Eva López-Sanz, María-Pilar Astier-Peña
{"title":"Patient safety reporting and learning system of Catalonia (SNiSP Cat): a health policy initiative to enhance culture, leadership and professional engagement.","authors":"Clara Pareja-Rossell, Manel Rabanal-Tornero, Gloria Oliva-Oliva, Montserrat Gens-Barberà, Inmaculada Hospital-Guardiola, Nuria Hernandez-Vidal, Jordina Capella-Gonzalez, David Ayala-Villuendas, Eusebi Vidal-Melgosa, Nuria Mansergas-Collado, Eva López-Sanz, María-Pilar Astier-Peña","doi":"10.1136/bmjoq-2023-002610","DOIUrl":"10.1136/bmjoq-2023-002610","url":null,"abstract":"<p><p>Patient safety reporting and learning systems (PSRLS) are tools to promote patient safety culture in healthcare organisations (HCO). Many PRSLS are locally developed. WHO Global Action Plan on Patient Safety 2021-2030 urges governments to deploy policies for healthcare risk management including PSRLS. The Ministry of Health of Catalonia (MHC) faced challenges in addressing quality and patient safety (Q&PS) issues due to disparate information systems. To address these challenges, the MHC developed a territorial PSRLS and embedded it in the Quality and Patient Safety Strategic Plan of Catalonia 2023-2027 (QPSS Plan Cat).</p><p><strong>Methods: </strong>Four-step process: (1) creation of a governance model, a web platform and reporting forms for a PSRLS in Catalonia (SNiSP Cat); (2) SNiSP Cat roll out; (3) embed SNiSP Cat information in the accreditation model for HCO and the PS scorecard; (4) Development of SNiSP Cat within the QPSS Plan Cat 2023-2027.</p><p><strong>Results: </strong>The SNiSP Cat is in use by 63/64 acute care hospital (ACH), 376/376 primary healthcare teams (PCT) and 17/98 long-term care facilities (LTCF). 1335/109 273 professionals were trained. Until 2022, 127 051 incidents have been migrated and reported (2013-2022). The system has generated three comprehensive risk maps for HCO: one for ACH, including patients' falls, medication, clinical process and procedures; second for PCT, including clinical process and procedures, clinical administration and medication; and a third for LTCF, included patients' falls, medication, digital/analogical documentation. SNiSP Cat provided information to support 53 standards out of 1312 of the ACH accreditation model and 14 standards out of 379 of PCT one. Regarding the MHC patient safety scorecard, 14 indicators out of 147 of ACH and 4 out of 41 of PCT are supported by SNiSP Cat data.</p><p><strong>Conclusions: </strong>The availability of a territorial PSRLS (SNiSP Cat) allows MHC leads the Q&PS policy with direct information, risk maps and data support to the standards for the Catalan accreditation models and PS scorecard linked to incentivisation, turning the SNiSP Cat into a driven tool to implement the Quality and Patient Safety Strategic Plan of Catalonia 2023-2027.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11409368/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141905867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Formative qualitative evaluation of an improvement programme delivered in an English hospital trust to reduce harm from pressure ulcers. 对英国一家医院托管机构为减少压疮造成的伤害而实施的改进计划进行形成性定性评估。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-06 DOI: 10.1136/bmjoq-2023-002532
Anna Dallow, Katharine Goldthorpe, Peter Murphy, Denham Phipps, Paryaneh Rostami
{"title":"Formative qualitative evaluation of an improvement programme delivered in an English hospital trust to reduce harm from pressure ulcers.","authors":"Anna Dallow, Katharine Goldthorpe, Peter Murphy, Denham Phipps, Paryaneh Rostami","doi":"10.1136/bmjoq-2023-002532","DOIUrl":"10.1136/bmjoq-2023-002532","url":null,"abstract":"<p><p>BackgroundPressure ulcers (PUs) are a leading cause of preventable harm globally and can cause patients significant pain, infection and, in rare incidents, death. There is a strong evidence base for how to improve PUs and one UK healthcare trust used this evidence to develop a quality improvement (QI) programme using the Institute of Healthcare Improvement's Breakthrough Series collaborative model. 20 teams, from both acute and community settings, participated in the first two phases of the collaborative. The delivery of both phases used virtual delivery using the Institute of Healthcare Improvement's improvement model. This study sought to formatively evaluate the early phases of the collaborative, to support learning and continual improvements to the collaborative programme and other collaboratives delivered by the organisation based on the formative evaluation.</p><p><strong>Methods: </strong>Semi-structured interviews were conducted with purposively sampled participants to explore their perspectives about the implementation of the programme, interventions tested as part of the 'change package' provided and the pandemic's impact.</p><p><strong>Results: </strong>A total of seven participants were interviewed, including acute ward managers, a charge nurse (deputy ward manager), a wound healing community nurse and a team leader community nurse. Interview durations varied from 9 min to 28 min. The interviews were kept short and stopped when data saturation was achieved as it was an extremely pressurised time for the organisation where the highest escalation alert was triggered on numerous occasions.</p><p><strong>Conclusion: </strong>A sustained reduction in PUs was achieved during the evaluation period and participants felt that the approach helped to achieve this, regardless of the adaptations made to the delivery method due to the pandemic. To support improvements, it is vital to ensure systems such as data collection are accurate and timely. The necessity for building strong foundations for QI capability must not be underestimated, as greater QI knowledge leads to better engagement and outcomes.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11308871/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141896726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Surgeon-led improvement in compliance with use of sequential compression devices in a neurosurgery patient population. 由外科医生主导,提高神经外科患者使用顺序加压装置的依从性。
IF 1.3
BMJ Open Quality Pub Date : 2024-08-05 DOI: 10.1136/bmjoq-2024-002807
Sonora Andromeda Windermere, Daniel Sconzo, Asra Askari, Aristotelis Filippidis, Emanuela Binello
{"title":"Surgeon-led improvement in compliance with use of sequential compression devices in a neurosurgery patient population.","authors":"Sonora Andromeda Windermere, Daniel Sconzo, Asra Askari, Aristotelis Filippidis, Emanuela Binello","doi":"10.1136/bmjoq-2024-002807","DOIUrl":"10.1136/bmjoq-2024-002807","url":null,"abstract":"<p><strong>Introduction: </strong>Sequential compression devices (SCDs) are the mainstay of mechanical prophylaxis for venous thromboembolism in perioperative neurosurgical patients and are especially crucial when chemical prophylaxis is contraindicated.</p><p><strong>Objectives: </strong>This study aimed to characterise and improve SCD compliance in neurosurgery stepdown patients.</p><p><strong>Methods: </strong>SCD compliance in a neurosurgical stepdown unit was tracked across 13 months (August 2022-August 2023). When not properly functioning, the missing element was documented. Compliance was calculated daily in all patients with SCD orders, and then averaged monthly. Most common barriers to compliance were identified. With nursing, we implemented a best practice alert to facilitate nursing education at month 3 and tracked compliance over 9 months, with two breaks in surveillance. At month 12, we implemented a patient-engagement measure through creating and distributing a patient-directed infographic and tracked compliance over 2 months.</p><p><strong>Results: </strong>Compliance averaged 19.7% (n=95) during August and 38.4% (n=131) in September. After implementing the best practice alert and supply chain upgrades, compliance improved to 48.8% (n=150) in October, 41.2% (n=104) in March and 45.9% (n=76) in April. The infographic improved compliance to 51.4% (n=70) in July and 55.1% (n=34) in August. Compliance was significantly increased from baseline in August to October (z=4.5838, p<0.00001), sustained through March (z=3.2774, p=0.00104) and further improved by August (z=3.9025, p=0.0001).</p><p><strong>Conclusion: </strong>Beyond an initial Hawthorne effect, implementation of the best practice nursing alert facilitated sustained improvement in SCD compliance despite breaks in surveillance. SCD compliance nonetheless remained below 50% until implementation of patient-engagement measures which were dependent on physician involvement.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11308877/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141896727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Increasing healthcare proxy documentation in an intensive care unit: a quality improvement initiative. 在重症监护室增加医疗保健代理记录:一项质量改进计划。
IF 1.3
BMJ Open Quality Pub Date : 2024-07-30 DOI: 10.1136/bmjoq-2024-002854
Steven Lim, Aphrodite Megaris, Lina Miyakawa, Jason Filopei, Patricia Dharapak
{"title":"Increasing healthcare proxy documentation in an intensive care unit: a quality improvement initiative.","authors":"Steven Lim, Aphrodite Megaris, Lina Miyakawa, Jason Filopei, Patricia Dharapak","doi":"10.1136/bmjoq-2024-002854","DOIUrl":"10.1136/bmjoq-2024-002854","url":null,"abstract":"<p><p>In New York State, the Health Care Proxy Law allows patients to designate a person they trust to make medical decisions on their behalf should they lose the capacity to do so. In an Intensive Care Unit (ICU) setting, identification of a health care proxy (HCP) is especially important as patients are at heightened risk of losing decision-making capacity during their clinical course. While our hospital has guidelines to solicit and correctly document the patient's HCP information, it is not routinely done. Missing or incomplete HCP documentation is a prevalent issue, with lack of patient education, physical document issues, and time and workflow constraints commonly cited as barriers. We describe the implementation of a small-scale quality improvement project to increase the percentage of completed HCP documentation in our ICU through multi-faceted interventions targeting education, workflow, access, and technology.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11293383/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141858984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Patient safety in actioning and communicating blood test results in primary care: a UK wide audit using the Primary care Academic CollaboraTive (PACT). 在初级医疗中对血液检测结果进行处理和沟通时的患者安全:利用初级医疗学术合作组织(PACT)进行的英国范围内的审计。
IF 1.3
BMJ Open Quality Pub Date : 2024-07-25 DOI: 10.1136/bmjoq-2023-002632
Jessica Watson, Polly Duncan, Alexander Burrell, Ian Bennett-Britton, Sam Hodgson, Samuel W D Merriel, Salman Waqar, Alexandra Razumovskaya-Hough, Penny F Whiting
{"title":"Patient safety in actioning and communicating blood test results in primary care: a UK wide audit using the Primary care Academic CollaboraTive (PACT).","authors":"Jessica Watson, Polly Duncan, Alexander Burrell, Ian Bennett-Britton, Sam Hodgson, Samuel W D Merriel, Salman Waqar, Alexandra Razumovskaya-Hough, Penny F Whiting","doi":"10.1136/bmjoq-2023-002632","DOIUrl":"10.1136/bmjoq-2023-002632","url":null,"abstract":"<p><strong>Background: </strong>Errors associated with failures in filing, actioning and communicating blood test results can lead to delayed and missed diagnoses and patient harm. This study aimed to audit how blood tests in primary care are filed, actioned and communicated in primary care, to identify areas for patient safety improvements.</p><p><strong>Methods: </strong>UK primary care clinicians were recruited through the Primary Care Academic CollaboraTive (PACT). PACT members audited 50 recent sets of blood tests from their practice and retrospectively extracted data on blood test result coding, actioning and communication. PACT members received a practice report, showing their own results, benchmarked against other participating practices.</p><p><strong>Results: </strong>PACT members from 57 general practices across all four UK nations collected data on 2572 patients who had blood tests in April 2021. In 89.9% (n=2311) they agreed with the initial clinician's actioning of blood tests; 10.1% disagreed, either partially (7.1%) or fully (3.0%).In 44% of patients (n=1132) an action (eg, 'make an appointment') was specified by the filing clinician. This action was carried out in 89.7% (n=1015/1132) of cases; in 6.8% (n=77) the action was not carried out, in 3.5% (n=40) it was unclear. In the 117 cases where the test result had not been actioned 38% (n=45) were felt to be at low risk of harm, 1.7% (n=2) were at high risk of harm, 0.85% (n=1) came to harm.Overall, in 47% (n=1210) of patients there was no evidence in the electronic health records that results had been communicated. Out of 1176 patients with one or more abnormal results there was no evidence of test communication in 30.6% (n=360). There were large variations between practices in rates of actioning and communicating tests.</p><p><strong>Conclusion: </strong>This research demonstrates variation in the way blood test results are actioned and communicated, with important patient safety implications.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141765399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do primary care quality improvement frameworks consider equity? 初级医疗质量改进框架是否考虑了公平性?
IF 1.3
BMJ Open Quality Pub Date : 2024-07-24 DOI: 10.1136/bmjoq-2024-002839
Alice Macdonald Barrell, Lucy Johnson, Amy Dehn Lunn, John Alexander Ford
{"title":"Do primary care quality improvement frameworks consider equity?","authors":"Alice Macdonald Barrell, Lucy Johnson, Amy Dehn Lunn, John Alexander Ford","doi":"10.1136/bmjoq-2024-002839","DOIUrl":"10.1136/bmjoq-2024-002839","url":null,"abstract":"<p><strong>Background: </strong>Quality improvement (QI) is used by healthcare organisations internationally to improve care. Unless QI explicitly addresses equity, projects that aim to improve care may exacerbate health and care inequalities for disadvantaged groups. There are several QI frameworks used in primary care, but we do not know the extent to which they consider equity. This work aimed to investigate whether primary care QI frameworks consider equity.</p><p><strong>Methods: </strong>We conducted a search of MEDLINE, EMBASE and key websites to compile a list of the QI frameworks used in primary care. This list was refined by an expert panel. Guidance documents for each of the QI frameworks were identified from national websites or QI organisations. We undertook a document analysis of the guidance using NVivo.</p><p><strong>Results: </strong>We analysed 15 guidance documents. We identified the following themes: (1) there was a limited discussion of equity or targeted QI for disadvantaged groups in the documents, (2) there were indirect considerations of inequalities via patient involvement or targeting QI to patient demographics and (3) there was a greater focus on efficiency than equity in the documents.</p><p><strong>Conclusion: </strong>There is limited consideration of equity in QI frameworks used in primary care. Where equity is discussed, it is implicit and open to interpretation. This research demonstrates a need for frameworks to be revised with an explicit equity focus to ensure the distribution of benefits from QI is equitable.</p>","PeriodicalId":9052,"journal":{"name":"BMJ Open Quality","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2024-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11284938/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141757090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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