Tourism Management最新文献

筛选
英文 中文
How does team service climate cultivate employees' improvisation ability in hospitality? A broaden-and-build theory perspective 团队服务氛围如何培养员工的临场应变能力?一个拓宽和构建的理论视角
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-11-12 DOI: 10.1016/j.tourman.2025.105340
Yuling Huang , Tong Wen , Yuchen Jiao
{"title":"How does team service climate cultivate employees' improvisation ability in hospitality? A broaden-and-build theory perspective","authors":"Yuling Huang ,&nbsp;Tong Wen ,&nbsp;Yuchen Jiao","doi":"10.1016/j.tourman.2025.105340","DOIUrl":"10.1016/j.tourman.2025.105340","url":null,"abstract":"<div><div>While prior research has highlighted the importance of employees' improvisation in addressing spontaneous challenges and unexpected events, the organizational context facilitating this ability remains underexplored. Grounded in broaden-and-build theory, this study surveyed 75 frontline service teams using a multi-site, multi-wave, cross-level questionnaire to explore how team service climate influences employees' improvisation ability, as well as its underlying mechanisms and boundary conditions. Results show that team service climate acts as a key promoting factor. Thriving at work mediates the relationship between service climate and improvisation ability, while development idiosyncratic deals positively moderate the strength of the relationship between service climate and thriving at work. To complement and validate the survey findings, 24 semi-structured interviews were carried out. These qualitative insights further illuminate the formation of improvisation ability and explicate the core mechanisms of the broaden-and-build theory. This study advances the literature on improvisation ability and offers practical implications for personnel management in the hospitality industry.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105340"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145509272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The green power of emoji: The interaction effect of emoji valence and message framing on pro-environmental behavior 表情符号的绿色力量:表情符号效价和信息框架对亲环境行为的交互作用
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-11-11 DOI: 10.1016/j.tourman.2025.105343
Huili Yan , Yuzhi Wei , Hao Xiong
{"title":"The green power of emoji: The interaction effect of emoji valence and message framing on pro-environmental behavior","authors":"Huili Yan ,&nbsp;Yuzhi Wei ,&nbsp;Hao Xiong","doi":"10.1016/j.tourman.2025.105343","DOIUrl":"10.1016/j.tourman.2025.105343","url":null,"abstract":"<div><div>Tourists often exhibit moral disengagement in non-routine tourism environments, limiting the effectiveness of environmental initiatives. This study addresses the need for innovative communication strategies by examining the role of emojis in environmental messaging within tourism and hospitality contexts. Drawing on speech act theory, regulatory focus theory, and the priming effect, the study explores the interaction between message framing (prescriptive vs. proscriptive) and emoji valence (positive vs. negative) through eye-tracking experiment, field experiment, and scenario-based experiments across tourist attractions, hotels, and national parks. Results show that emojis enhance visual attention and pro-environmental intentions. Positive emojis in prescriptive messages promote friendliness associations and eco-friendly behaviors, while negative emojis in proscriptive messages heighten perceptions of vulnerability, increasing pro-environmental intentions. This research provides actionable insights for using emojis in environmental communication, offering effective strategies to achieve sustainable tourism goals and foster environmental stewardship.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105343"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145499003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How nature adventure tourism heals employees’ unhappiness: A logotherapy approach 自然探险旅游如何治愈员工的不快乐:一种意义疗法方法
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-11-11 DOI: 10.1016/j.tourman.2025.105345
Rongrong Jia , Hong Xu , Chengkun Huang , Ying Ma , Zhenda Wei
{"title":"How nature adventure tourism heals employees’ unhappiness: A logotherapy approach","authors":"Rongrong Jia ,&nbsp;Hong Xu ,&nbsp;Chengkun Huang ,&nbsp;Ying Ma ,&nbsp;Zhenda Wei","doi":"10.1016/j.tourman.2025.105345","DOIUrl":"10.1016/j.tourman.2025.105345","url":null,"abstract":"<div><div>Nature adventure tourism has renewed people’s search for meaning and healing. However, our understanding of the meaning in life in nature adventure tourism and its healing mechanisms for employees’ unhappiness is limited. A sequentially mixed-method research approach is employed. Study 1 uses qualitative analysis to examine travel experiences shared at Ma Hornet’s Nest. Based on Study 1, logotherapy theory, and the related literature, this research develops a model that is experimentally verified using survey data from Study 2. The results identify four sources of meaning in nature adventure tourism: challenging experiences, love for nature, social connections, and acceptance of suffering. These sources influence the experience of meaning and the healing of employees’ unhappiness. The chain mediating experience of meaning and psychological resilience has different effects on the four sources of meaning in nature adventure tourism and the healing of employees’ unhappiness. This study provides a new paradigm for future tourism healing theory and practice by revealing the relationship between nature adventure tourism and the meaning in life.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105345"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145499041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cross-border tourism in North America: A hybrid deep learning framework with macroeconomic indicators 北美跨境旅游:混合深度学习框架与宏观经济指标
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-06 DOI: 10.1016/j.tourman.2025.105320
Debojyoti Seth, Atul Sheel, Irem Onder, Muzaffer Uysal
{"title":"Cross-border tourism in North America: A hybrid deep learning framework with macroeconomic indicators","authors":"Debojyoti Seth,&nbsp;Atul Sheel,&nbsp;Irem Onder,&nbsp;Muzaffer Uysal","doi":"10.1016/j.tourman.2025.105320","DOIUrl":"10.1016/j.tourman.2025.105320","url":null,"abstract":"<div><div>This study proposes a hybrid predictive framework designed to forecast border tourism flows among the United States, Canada, and Mexico. Combining Fuzzy Markov Chains, Hidden Markov Models, and attention-based deep learning architectures (RNNs, GRUs, and CNNs), the model captures the complex and dynamic interplay between exchange rate volatility and broader macroeconomic conditions over forty years. Results show that tourist behavior is shaped by both current economic indicators and long-term economic memory, with attention mechanisms offering interpretable insights into spending and arrival trends. The SUOS model outperforms traditional forecasting approaches, demonstrating superior accuracy and scalability. Its interpretability also enables stakeholders to understand which economic factors drive tourism demand, supporting practical applications such as seasonal planning, marketing timing, and policy formulation. By bridging macroeconomic modeling with advanced AI, this research offers a robust and adaptive tool for anticipating tourism shifts in an increasingly uncertain global economy.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105320"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145242018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Seeing AI as human or machine? Effects of transparency, valence, and readability on review summary helpfulness 将人工智能视为人类还是机器?透明度、效价和可读性对综述摘要有用性的影响
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-09-11 DOI: 10.1016/j.tourman.2025.105305
Yerin Yhee, Chulmo Koo
{"title":"Seeing AI as human or machine? Effects of transparency, valence, and readability on review summary helpfulness","authors":"Yerin Yhee,&nbsp;Chulmo Koo","doi":"10.1016/j.tourman.2025.105305","DOIUrl":"10.1016/j.tourman.2025.105305","url":null,"abstract":"<div><div>The rise of generative AI has transformed online information processing, particularly in consumer decision-making. This study examines how AI-powered review summaries, such as those on TripAdvisor, influence user perceptions and decision-making. Grounded in the Computers Are Social Actors (CASA) theory, we explore how AI perception (human-like vs. machine-like) affects the helpfulness of AI-generated summaries. Additionally, we investigate the roles of information transparency as AI characteristics and review summary valence and readability as contextual moderators. Using an experimental design across five studies, we analyze the serial mediation effect of AI perception on behavioral intentions via perceived helpfulness. Findings contribute to the understanding of generative AI’s role in digital consumer interactions, offering theoretical and practical insights into AI-generated information’s impact on decision-making. This research advances knowledge in hospitality, consumer behavior, and AI adoption, providing implications for AI transparency and user engagement in online review platforms.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105305"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145049698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tourism Taxation: Balancing revenues, competitiveness and sustainability in destination management 旅游税:在目的地管理中平衡收入、竞争力和可持续性
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-16 DOI: 10.1016/j.tourman.2025.105326
Jaume Rosselló-Nadal, María Sard
{"title":"Tourism Taxation: Balancing revenues, competitiveness and sustainability in destination management","authors":"Jaume Rosselló-Nadal,&nbsp;María Sard","doi":"10.1016/j.tourman.2025.105326","DOIUrl":"10.1016/j.tourman.2025.105326","url":null,"abstract":"<div><div>Tourism taxes have become increasingly relevant as destinations seek to balance public revenue generation with the sustainability of local communities and tourism competitiveness. While traditional taxation debates focus on voter impact, tourism taxation shifts the burden to non-residents, raising distinct economic and social considerations. This paper offers a comprehensive review of the current landscape of tourism taxation, analysing its regulatory motivations, the externalities it seeks to address, demand responsiveness, and levels of stakeholder acceptance. Drawing on existing literature, the study explores how tourism taxes are designed and implemented and assesses their potential as instruments for promoting more resilient and sustainable destinations in the face of growing visitor pressure and evolving global challenges.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105326"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145315060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Stuck in place, the virtual sells: The influence of perceived social mobility on tourist responses to virtual influencers 停留在原地,虚拟销售:感知社会流动性对游客对虚拟影响者的反应的影响
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-11-14 DOI: 10.1016/j.tourman.2025.105347
Jihao Hu , Hanyu (Yuki) Chen , Yujie Zhao
{"title":"Stuck in place, the virtual sells: The influence of perceived social mobility on tourist responses to virtual influencers","authors":"Jihao Hu ,&nbsp;Hanyu (Yuki) Chen ,&nbsp;Yujie Zhao","doi":"10.1016/j.tourman.2025.105347","DOIUrl":"10.1016/j.tourman.2025.105347","url":null,"abstract":"<div><div>Conventional wisdom suggests that consumers in regions with high perceived social mobility are more open and receptive to AI agents, such as virtual influencers. Contrary to this intuition, the current research (n = 11,731) reveals a counterintuitive effect in the tourism marketplace. Specifically, tourists with lower perceived social mobility tend to respond more favorably to virtual (vs. human) influencers (Study 1), and this effect is driven by an increased competitive mindset (Study 2). This effect is replicated by either measuring or manipulating social mobility perceptions (Study 3). Interestingly, the proposed effect reverses in a prosocial context, e.g., cause marketing, wherein low perceived social mobility instead reduces tourists’ preferences for virtual influencers (Study 4). Our supplementary study also replicates the effect in a real-world TikTok setting, featuring a real virtual influencer to enhance ecological validity. This work contributes to the virtual influencer marketing literature and provide managerial insights for tourism managers.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105347"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145527945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Not worth the paper they are printed on? The effectiveness of table signs in reducing buffet plate waste 不值得印在上面的纸?桌标在减少餐盘浪费方面的有效性
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-11-14 DOI: 10.1016/j.tourman.2025.105348
Anna K. Zinn , Danyelle Greene , Sergey Kozlov , Bettina Grün , Yash Pandey , Marius Portmann , Sara Dolnicar
{"title":"Not worth the paper they are printed on? The effectiveness of table signs in reducing buffet plate waste","authors":"Anna K. Zinn ,&nbsp;Danyelle Greene ,&nbsp;Sergey Kozlov ,&nbsp;Bettina Grün ,&nbsp;Yash Pandey ,&nbsp;Marius Portmann ,&nbsp;Sara Dolnicar","doi":"10.1016/j.tourman.2025.105348","DOIUrl":"10.1016/j.tourman.2025.105348","url":null,"abstract":"<div><div>All-you-can-eat buffets generate a substantial amount of food waste. Food production accounts for 26% of the world's total greenhouse gas emissions. Less food waste translates directly to carbon emission reductions. Buffet table signs are a frequently used communication tool in hotels and, if effective, represent a simple, cost-effective way to encourage guests not to overfill their plates. We tested several theory-based messages on table signs in a survey experiment (<em>N</em> = 500) and in a quasi-experimental field study at a hotel breakfast buffet, using average plate waste per guest in grams as the dependent variable. Several messages appeared promising in the survey. However, none reduced plate waste in the field, and two of them lowered guest satisfaction. With table signs widely used in hotels, this study demonstrates that this might be a risky strategy, which fails to achieve the intended outcome and can backfire in terms of the guest experience.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105348"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145528686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does activating home place identity on vacation have the potential to alter environmentally significant tourist behaviour? 在度假中激活家乡身份是否有可能改变具有环境意义的旅游行为?
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-08 DOI: 10.1016/j.tourman.2025.105321
Dorine von Briel, Anna K. Zinn, Sara Dolnicar
{"title":"Does activating home place identity on vacation have the potential to alter environmentally significant tourist behaviour?","authors":"Dorine von Briel,&nbsp;Anna K. Zinn,&nbsp;Sara Dolnicar","doi":"10.1016/j.tourman.2025.105321","DOIUrl":"10.1016/j.tourman.2025.105321","url":null,"abstract":"<div><div>Are people a different version of themselves when they leave home to go on vacation? If so, what are the differences, and do they offer an opportunity to make tourists behave in more environmentally sustainable ways? We test whether home and vacation place identity activate different environmental self-perceptions. Across three studies, we show that home and vacation place identity differ significantly in self-descriptive attributes and reported environmental responsibility. Results suggest that tourists do not abandon environmental values but temporarily perceive themselves differently. Leveraging home place identity for altering pre-vacation booking decisions or activating home place identity during the vacation, therefore, offers promising new approaches supporting environmental responsibility. With tourism generating 8.8 % of all carbon emissions, the positive environmental impact of any behaviour change would be substantial.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105321"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145261679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
To travel or not? Developing the distinct construct of travel avoidance 旅行还是不旅行?发展独特的旅行回避结构
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-09-04 DOI: 10.1016/j.tourman.2025.105295
Erik Braun , Szilvia Gyimóthy , Sebastian Zenker
{"title":"To travel or not? Developing the distinct construct of travel avoidance","authors":"Erik Braun ,&nbsp;Szilvia Gyimóthy ,&nbsp;Sebastian Zenker","doi":"10.1016/j.tourman.2025.105295","DOIUrl":"10.1016/j.tourman.2025.105295","url":null,"abstract":"<div><div>In cascading global crises, many individuals are abstaining from travel on purpose. This paper theorizes travel avoidance as a rising behavioral phenomenon and demonstrates its distinctiveness from the lack of intention to travel. We revisit previous studies to streamline the conceptualization of travel avoidance and establish that it can be driven by various external factors perceived as potential harm or threat. Furthermore, we develop a Travel Avoidance measurement in two formats: Short-term Travel Avoidance (STA) and General Travel Avoidance (GTA) tested in one empirical context (a health crisis). Across three large online studies, we first derived travel avoidance (UK; N = 1101); then confirmed that it influences (while being distinct from) the intention to travel using a different sample (Austria; N = 1106). Finally, assessing this construct in a third country-setting (France, N = 1083) capturing self-reported real-life behavior. The construct and validated scales are transferable and efficient to capture travel avoidance in other contexts.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105295"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144997123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:604180095
Book学术官方微信
小红书