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Peaks and troughs: Are heart rate cues more attractive to tourists?
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-12-13 DOI: 10.1016/j.tourman.2024.105098
Xingyang Lv, Ping Feng, Qiuxia Chen, Xiaoting Huang, Xiaoxiao Fu
{"title":"Peaks and troughs: Are heart rate cues more attractive to tourists?","authors":"Xingyang Lv, Ping Feng, Qiuxia Chen, Xiaoting Huang, Xiaoxiao Fu","doi":"10.1016/j.tourman.2024.105098","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.105098","url":null,"abstract":"Efficiently identifying the attractive marketing cues remains a persistent challenge for destination marketers. To address this issue, this research proposes a cue identification procedure that integrates an objective identifying instrument (heart rate) and a close-looped identifying logic. This logic is designed to establish both sufficient and necessary conditions for reliable detection of marketing cues. Specifically, Study 1a (initially screening cues in field setting) and Study 1b (refined in laboratory setting) jointly screened 12 marketing cues based on the necessary condition between cues’ attractiveness and heart rate responses. Study 2a (a questionnaire survey) and Study 2b (a marketing practice in Tik Tok) verified the attractiveness of these cues, finding that those identified through heart rate responses were more attractive both in-sample and out-of-sample. This step establishes sufficient evidence. This study contributes theoretical and methodological insights to tackle the issue of efficiently identifying attractive marketing cues and its implications for destination marketing.","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"21 1","pages":""},"PeriodicalIF":12.7,"publicationDate":"2024-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142821073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dealing with travel influencers: Opportunity or threat?
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-12-13 DOI: 10.1016/j.tourman.2024.105112
Achilleas Boukis, Delphine Caruelle, Lloyd Harris
{"title":"Dealing with travel influencers: Opportunity or threat?","authors":"Achilleas Boukis, Delphine Caruelle, Lloyd Harris","doi":"10.1016/j.tourman.2024.105112","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.105112","url":null,"abstract":"This work offers a firm perspective on the travel influencer (TI) literature by investigating how employees evaluate TI threat-framed requests. Drawing on three experimental studies with employees in the hotel industry, we provide insights into how they process and respond to different forms of TI requests. Study 1 shows that employees are less likely to accept the TI's request for collaboration when this request is framed as a threat (vs. an opportunity) but are more likely to experience a negative emotional state from dealing with this request. Study 2 replicates these effects in a high-knowledge decision-making context. Study 3 shows that TIs' perceived power impacts employees' willingness to accept the TI's request for collaboration and moderates how employees experience different request framings in their affective evaluations. Our findings contribute to the developing TI literature and provide insights on how TIs should adapt their communication style to initiate partnerships with hotels.","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"5 1","pages":""},"PeriodicalIF":12.7,"publicationDate":"2024-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142821072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring destination positioning and message congruence in tourism management: An eye-tracking and fMRI study
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-12-13 DOI: 10.1016/j.tourman.2024.105111
Beatriz García-Carrión, Salvador Del Barrio-García, Francisco Muñoz-Leiva, Lucia Porcu
{"title":"Exploring destination positioning and message congruence in tourism management: An eye-tracking and fMRI study","authors":"Beatriz García-Carrión, Salvador Del Barrio-García, Francisco Muñoz-Leiva, Lucia Porcu","doi":"10.1016/j.tourman.2024.105111","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.105111","url":null,"abstract":"Destination Marketing Organizations (DMOs) need to plan and execute their online communications effectively and must also endeavor to manage all the information posted online by users about the destination—electronic word-of-mouth (eWOM). The present study approaches this challenge by examining the effect of the degree of congruence (high vs. low) between the messages conveyed via different social media sources (DMOs vs. eWOM) on users. In a within-subject experiment using eye-tracking combined with fMRI, this effect is measured in terms of ocular indicators, brain activity, and behavioral responses, in the context of different destination positioning strategies (natural environment vs. gastronomy). The findings indicate that DMOs should ensure that the IMC strategies they implement take into account the customer's perspective on their communications (including the influence of eWOM). DMOs should also focus their marketing and positioning efforts on emphasizing the unique appeal of the natural environment of the destination, to create a positive perception.","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"1 1","pages":""},"PeriodicalIF":12.7,"publicationDate":"2024-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142821074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Women executives’ inclusion experience and strategies in the hospitality and tourism industry
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-12-03 DOI: 10.1016/j.tourman.2024.105097
Jinyoung Im, Rebecca Eastham, Haemi Kim, Li Miao, Jiyoun Jay West
{"title":"Women executives’ inclusion experience and strategies in the hospitality and tourism industry","authors":"Jinyoung Im, Rebecca Eastham, Haemi Kim, Li Miao, Jiyoun Jay West","doi":"10.1016/j.tourman.2024.105097","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.105097","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"91 1","pages":""},"PeriodicalIF":12.7,"publicationDate":"2024-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142789913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Inspired by intertemporal connections: Using AR technology to enhance visitor satisfaction in historical museums
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-01 DOI: 10.1016/j.tourman.2024.105096
Yangyi (Eric) Tang , Qi Zhou
{"title":"Inspired by intertemporal connections: Using AR technology to enhance visitor satisfaction in historical museums","authors":"Yangyi (Eric) Tang ,&nbsp;Qi Zhou","doi":"10.1016/j.tourman.2024.105096","DOIUrl":"10.1016/j.tourman.2024.105096","url":null,"abstract":"<div><div>Historical museums, as key destinations in heritage tourism, are increasingly embracing augmented reality (AR) as a potent tool increasing visitor satisfaction, a crucial factor for successful destination management and marketing. However, the impact of AR utilization on the mental processes of visitors during their engagement with historical representations, along with its subsequent impact on visitor satisfaction, remains underexplored. The research reported here, comprising six studies, demonstrates that AR utilization fostered historical museum tourists' perception of intertemporal connectedness, which inspired them and elevated their satisfaction. This investigation into visitors' mental processes contributes a novel perspective to our understanding of AR's role in heritage tourism. By demonstrating that the positive impact of AR is contingent upon visit context (e.g., time constraints), destination features (e.g., integrity of artifacts), and tourist traits (e.g., technological anxiety), this research offers insights regarding how to strategically deploy AR in heritage tourism.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105096"},"PeriodicalIF":10.9,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142757647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Intersectional marginalisation of female Muslim tourists
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-11-30 DOI: 10.1016/j.tourman.2024.105099
Farisha Nisha, Catherine Cheung, Vincent Wing Sun Tung
{"title":"Intersectional marginalisation of female Muslim tourists","authors":"Farisha Nisha,&nbsp;Catherine Cheung,&nbsp;Vincent Wing Sun Tung","doi":"10.1016/j.tourman.2024.105099","DOIUrl":"10.1016/j.tourman.2024.105099","url":null,"abstract":"<div><div>Marginalisation in tourism is a prevailing social issue but gets compounded by multiple social identities. Guided by intersectionality theory, this constructivist grounded study provides an interpretive understanding of the intricate roles and influences of combined gendered and religious identities in compounding female Muslims’ marginalisation in tourism. Based on purposive and theoretical sampling, 27 interviews were conducted. This study extends the literature by finding that one situation involves single interaction between gender and religious identities, producing either gender-focused intersectional marginalisation that was amplified by Islamic cultural practices or religion-focused intersectional marginalisation that was amplified by the female gender identity, while another situation generates gender-focused and religion-focused intersectional marginalisation simultaneously. The Fijian context, a Muslim-minority and non-western setting in the Oceania-Pacific region, entailed both similarities and differences of intersectional marginalisations in comparison with global counterparts.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105099"},"PeriodicalIF":10.9,"publicationDate":"2024-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142757648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-11-30 DOI: 10.1016/j.tourman.2024.105092
Roy C. Wood
{"title":"","authors":"Roy C. Wood","doi":"10.1016/j.tourman.2024.105092","DOIUrl":"10.1016/j.tourman.2024.105092","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105092"},"PeriodicalIF":10.9,"publicationDate":"2024-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142748210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the impact of workforce reductions on firm performance
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-11-28 DOI: 10.1016/j.tourman.2024.105095
Kwanglim Seo , Jungtae Soh
{"title":"Examining the impact of workforce reductions on firm performance","authors":"Kwanglim Seo ,&nbsp;Jungtae Soh","doi":"10.1016/j.tourman.2024.105095","DOIUrl":"10.1016/j.tourman.2024.105095","url":null,"abstract":"<div><div>Though workforce reduction strategies have been widely adopted to improve firm performance in the tourism and hospitality industry, empirical evidence of the effects of workforce reductions on performance has been inconclusive. Based on dynamic capabilities theory, this study develops a model and empirically analyzes the impacts of workforce reductions on firm performance across the lodging, airline, and restaurant industries. Further, this study examines whether an industry-specific business model could explain the relationship between workforce reductions and performance. Findings show that while the disruption of organizational processes due to workforce reductions could be detrimental to a firm's dynamic capabilities and financial outcomes, this relationship is moderated by the specific business model the firm adopts. Our study extends previous research by highlighting the important role of a specific business model in explaining the relationship between workforce reductions and firm performance.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105095"},"PeriodicalIF":10.9,"publicationDate":"2024-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142748209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
To vote or not to vote? The impact of gratitude expression on helpfulness voting in peer-to-peer accommodation reviews 投票还是不投票？点对点住宿评论中感激之情的表达对有用性投票的影响
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-11-26 DOI: 10.1016/j.tourman.2024.105094
Ziming Jiang, Rufeng Chen
{"title":"To vote or not to vote? The impact of gratitude expression on helpfulness voting in peer-to-peer accommodation reviews","authors":"Ziming Jiang,&nbsp;Rufeng Chen","doi":"10.1016/j.tourman.2024.105094","DOIUrl":"10.1016/j.tourman.2024.105094","url":null,"abstract":"<div><div>While scholars have increasingly examined the effectiveness of emotional expressions in online reviews, the interpersonal effects of gratitude expression in peer-to-peer (P2P) accommodation reviews remain unclear. Based on emotions as social information (EASI) theory, this study conducted a secondary data analysis and two scenario-based experiments. The results revealed that gratitude expression in P2P accommodation reviews fosters observers’ helpfulness voting, and this relationship is mediated by empathy and perceived authenticity. Furthermore, the managerial response strategy serves as a boundary condition for the impact of gratitude expression on observers’ empathy and perceived authenticity. These findings contribute to a broader understanding of gratitude, emotional expressions in P2P accommodation reviews, managerial responses, and EASI theory, offering practical insights for P2P accommodation platforms and homestay hosts.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105094"},"PeriodicalIF":10.9,"publicationDate":"2024-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142702407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
AI-generated imagery in sustainable gastronomy tourism: A study from bottom-up to top-down processing 可持续美食旅游中的人工智能生成图像：从自下而上到自上而下处理的研究
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-11-23 DOI: 10.1016/j.tourman.2024.105093
Janelle Chan
{"title":"AI-generated imagery in sustainable gastronomy tourism: A study from bottom-up to top-down processing","authors":"Janelle Chan","doi":"10.1016/j.tourman.2024.105093","DOIUrl":"10.1016/j.tourman.2024.105093","url":null,"abstract":"<div><div>This study utilized image-based experimental methods to explore the intersection of sustainability, gastronomy tourism, and Artificial Intelligence (AI), with a focus on promoting ‘climate-conscious food’. This term refers to the food produced through eco-friendly practices. Despite the benefits of climate-conscious food for individuals, the environment, and local tourism, its adoption remains limited. Conceptualized on visual information processing, this research comprises two studies employing bottom-up and top-down processing. It confirms that the type of content in AI-generated images, specifically “Food Presentation” versus “Preparation Process,” significantly influences consumers' perceptions of food quality and their purchasing intentions. This effect is moderated by consumers' knowledge of climate-conscious food and their level of environmental concern. By providing empirical evidence analyzed through multivariate statistical techniques, this study offers valuable practical and theoretical insights into how AI can promote climate-conscious food, thereby advancing sustainable gastronomy tourism.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105093"},"PeriodicalIF":10.9,"publicationDate":"2024-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142691111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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