Tourism Management最新文献

Too concise to decide? The impact of AI-generated review summaries on tourist decision satisfaction 太简洁而无法决定？人工智能生成的评论摘要对游客决策满意度的影响

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-02-10 DOI: 10.1016/j.tourman.2026.105415

Yujie Wang , Ziqiong Zhang , Chuxin Wang , Zongyi Li , Rob Law , Zili Zhang

{"title":"Too concise to decide? The impact of AI-generated review summaries on tourist decision satisfaction","authors":"Yujie Wang , Ziqiong Zhang , Chuxin Wang , Zongyi Li , Rob Law , Zili Zhang","doi":"10.1016/j.tourman.2026.105415","DOIUrl":"10.1016/j.tourman.2026.105415","url":null,"abstract":"<div><div>This study investigates how the artificial intelligence (AI)-generated review summary (AIGS) on online travel agencies (OTAs) affects tourist decision satisfaction. Although AIGS aims to reduce information overload, the algorithm and design contain a systematic positive bias. Framed by expectation disconfirmation theory, this study employs a difference-in-differences model to analyze a quasi-natural experiment from Ctrip, a leading Asian OTA. Results show that the introduction of AIGS significantly diminishes tourist decision satisfaction, manifested as reduced rating and greater rating dispersion. Furthermore, a randomized experiment has confirmed that positively biased AIGS inflates tourists' pre-travel expectations, and technology acceptance is the boundary condition. This study also finds that AIGS has a limited effect on tourists' expectations regarding hotels’ objective attributes. These results uncover the unintended consequences of a seemingly beneficial AI technology, thereby offering crucial insights for platforms to design more balanced and transparent AI applications to safeguard long-term tourist satisfaction.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105415"},"PeriodicalIF":12.4,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146152666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Scenic tourism routes and local economic conditions 景区旅游线路与当地经济状况

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-02-13 DOI: 10.1016/j.tourman.2026.105418

Henrik Nicolajsen, Benny Geys

引用次数: 0

Advances in visitor attraction research: A critical and thematic review 游客吸引力研究进展：批判性和专题综述

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-02-01 DOI: 10.1016/j.tourman.2026.105400

Anna Leask , Ellis Urquhart , Brian Garrod , Alan Fyall

引用次数: 0

To regulate or not to regulate: The destination management dilemma in handling the intensity of tourism 管制还是不管制：处理旅游强度的目的地管理困境

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-01-28 DOI: 10.1016/j.tourman.2026.105399

Rebecca Miccini , Camilla Ciappei , Giovanni Liberatore

{"title":"To regulate or not to regulate: The destination management dilemma in handling the intensity of tourism","authors":"Rebecca Miccini , Camilla Ciappei , Giovanni Liberatore","doi":"10.1016/j.tourman.2026.105399","DOIUrl":"10.1016/j.tourman.2026.105399","url":null,"abstract":"<div><div>Excessive tourism pressure signals unsustainable destination tourism. This study investigates the relationship between regulatory pressure and tourism intensity in Florence, Italy, a UNESCO World Heritage Site. Although tourism has generated economic benefits, it has also raised concerns about resource exploitation and environmental degradation, prompting local policy interventions. Using a mixed-methods approach, we explore whether regulatory measures influence tourism intensity. Results indicate that tourism-centered regulations increased over time, suggesting that policymakers resort to regulation as a tool to manage growing tourism intensity. Additionally, we found a negative association between regulatory pressure and tourism intensity, particularly when policies are explicitly aimed at tourism. These effects remain robust across different measures of tourism intensity. Notably, tourism intensity is unaffected by city tax levels but is positively associated with inflation and hospitality rates. The study advances sustainable destination management research by highlighting the regulatory tools most effective for mitigating overtourism, offering actionable insights for policymakers seeking to preserve cultural heritage while managing tourism development.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105399"},"PeriodicalIF":12.4,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146072160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dual logic for cue identification in destination marketing 目的地营销中线索识别的双重逻辑

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-02-02 DOI: 10.1016/j.tourman.2026.105414

Xingyang Lv , Ping Feng , Mimi Li , Xiaoting Huang

{"title":"Dual logic for cue identification in destination marketing","authors":"Xingyang Lv , Ping Feng , Mimi Li , Xiaoting Huang","doi":"10.1016/j.tourman.2026.105414","DOIUrl":"10.1016/j.tourman.2026.105414","url":null,"abstract":"<div><div>Although tourism practitioners often integrate both screening and verifying procedures into their workflows, existing literature on cue identification typically focuses solely on one of these processes. This single-logic approach fails to capture the full picture of cue identification in real-world destination marketing and is subject to the inherent limitations associated with relying on a single research logic. To address this gap, this paper integrates these two single logics and formally proposes a dual-logic framework by “screening first and verifying later”. This dual-logic approach emphasizes using scientific instruments to screen potential marketing cues from destination attractions first and then validate their effectiveness in practice. By establishing both sufficient and necessary conditions within formal logic, the framework enhances the reliability and validity of cue identification. Additionally, this paper provides a common operational manual to optimize the existing cue-identification workflow. The study provides theoretical and practical implications for cue identification in destination marketing.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105414"},"PeriodicalIF":12.4,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146111037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Social interactions in organisations: Investigating employee quiet quitting using spatial econometric methods 组织中的社会互动：使用空间计量经济学方法调查员工安静辞职

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-01-22 DOI: 10.1016/j.tourman.2026.105396

Yitong Yu , Xiaoying Jiao

{"title":"Social interactions in organisations: Investigating employee quiet quitting using spatial econometric methods","authors":"Yitong Yu , Xiaoying Jiao","doi":"10.1016/j.tourman.2026.105396","DOIUrl":"10.1016/j.tourman.2026.105396","url":null,"abstract":"<div><div>Social interactions play a crucial role in organisations with intensive human contact, such as the hospitality industry. These interactions can be translated into crossover effects that affect employees' emotions and behaviours, which enlarge individual behaviours' impact on the whole organisation. However, these effects tend to be neglected across co-workers due to the difficulty of capturing and measuring using traditional methods. This study extends the crossover theory by incorporating co-workers’ social interactions in understanding organisational behaviour, operationalised by introducing advanced spatial econometric methods into hospitality management and organisational behaviour studies. This analytical framework is applied to understand quiet quitting behaviour with the presence of social interactions from a new perspective. The findings confirmed the existence of crossovers in employees' quiet quitting behaviours within organisations. The generalisability of this methodological framework can make further contributions to understanding a wide range of organisational behaviours considering social interactions in the workplace.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105396"},"PeriodicalIF":12.4,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146032757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

‘Peeling back the layers’: Power dynamics and saviour complex in South-South volunteer tourism “剥开层层外衣”：南南志愿旅游中的权力动态和救世主情结

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-02-04 DOI: 10.1016/j.tourman.2026.105412

Reni Polus , Neil Carr

{"title":"‘Peeling back the layers’: Power dynamics and saviour complex in South-South volunteer tourism","authors":"Reni Polus , Neil Carr","doi":"10.1016/j.tourman.2026.105412","DOIUrl":"10.1016/j.tourman.2026.105412","url":null,"abstract":"<div><div>South–South volunteer tourism is expanding rapidly yet remains empirically and theoretically underexplored. This paper examines how privilege, cultural hierarchy and saviourism manifest among non-Western volunteers, challenging the assumption that cultural proximity produces more equitable volunteer–host relationships. Drawing on 20 semi-structured interviews with volunteers from 16 countries, inductive thematic analysis identifies six interconnected dynamics: benevolent intentions and unintended consequences, the saviour complex, cultural superiority, power imbalances, commodification of poverty, and ethical awareness. The findings show that volunteers often reproduce paternalistic behaviour and romanticise poverty, framing their engagement as personally transformative rather than community-driven. By introducing relational privilege alongside mobility privilege and volunteer elitism, the paper illuminates context-specific hierarchies within the Global South. Spiritual motivations also emerge as a distinctive driver of participation. These insights extend postcolonial critiques of volunteer tourism and highlight the need for ethical, community-led programme design that strengthens local agency and long-term capacity building.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105412"},"PeriodicalIF":12.4,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146134340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“Neither saints nor sinners” – The lived experiences of critical tourism scholars “非圣人非罪人”——批判旅游学者的生活体验

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-02-11 DOI: 10.1016/j.tourman.2026.105416

Paolo Mura , Catheryn Khoo

引用次数: 0

Adult visitors’ experiential learning in museum interpretation: A longitudinal study 成人游客在博物馆解说中的体验学习：一项纵向研究

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-01-15 DOI: 10.1016/j.tourman.2026.105391

Xi Zhang , Chaozhi Zhang

引用次数: 0

Travel in the mirror: How home stereotypes shape travel intentions 镜子里的旅行：对家庭的刻板印象如何影响旅行意向

IF 12.4 1区管理学

Tourism Management Pub Date : 2026-08-01 Epub Date: 2026-01-29 DOI: 10.1016/j.tourman.2026.105395

Živa Kolbl , Milena Micevski , Maja Arslanagic-Kalajdzic , Sebastian Zenker , Marc Herz

{"title":"Travel in the mirror: How home stereotypes shape travel intentions","authors":"Živa Kolbl , Milena Micevski , Maja Arslanagic-Kalajdzic , Sebastian Zenker , Marc Herz","doi":"10.1016/j.tourman.2026.105395","DOIUrl":"10.1016/j.tourman.2026.105395","url":null,"abstract":"<div><div>Tourists develop expectations and behaviors based on stereotypes <em>about</em> destinations; however, the anchoring role of home place stereotypes in contrasting home with destination stereotypes - “inside” (home) versus “out” (destination) perspective remains unexplored. These differences have important implications for how travelers evaluate and select destinations. Drawing on the stereotype content model, social comparison and reference point theory, we examine empirically how home place stereotypes act as cognitive anchors shaping the comparative evaluation of destination stereotypes (warmth and competence) and in turn, how these comparisons inform travel intentions (N = 497). Contrary to the similarity-attraction paradigm, our findings reveal that greater home-destination stereotype differences strengthen the warmth/competence–visit intention link. By linking our data with secondary data, we show that destination smartness amplifies the role of competence differences in these travel intentions. These insights challenge one-sided views: travelers see destinations through the “mirror” of home-place stereotypes, with the destination's environmental context shaping decisions.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"115 ","pages":"Article 105395"},"PeriodicalIF":12.4,"publicationDate":"2026-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146071469","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0