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Google Trends and Baidu index data in tourism demand forecasting: A critical assessment of recent applications
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-25 DOI: 10.1016/j.tourman.2025.105164
Josip Mikulić , Regina M. Baumgärtner
{"title":"Google Trends and Baidu index data in tourism demand forecasting: A critical assessment of recent applications","authors":"Josip Mikulić ,&nbsp;Regina M. Baumgärtner","doi":"10.1016/j.tourman.2025.105164","DOIUrl":"10.1016/j.tourman.2025.105164","url":null,"abstract":"<div><div>The application of search query (SQ) data in tourism demand forecasting is an intriguing area of ongoing research. The present research note aims to (i) critically examine recent studies from leading tourism journals using SQ data for demand forecasting, (ii) synthesize the prevailing key problems, limitations and challenges in the studies, and (iii) provide recommendations emerging from the critical assessment of literature to help improve the quality of future SQ-data-based tourism forecasting research.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"110 ","pages":"Article 105164"},"PeriodicalIF":10.9,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143480496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Profile image album management and users’ online sharing behavior
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-25 DOI: 10.1016/j.tourman.2025.105159
Xiaoxian Ji , Chunhong Li , Rob Law , Xianwei Liu
{"title":"Profile image album management and users’ online sharing behavior","authors":"Xiaoxian Ji ,&nbsp;Chunhong Li ,&nbsp;Rob Law ,&nbsp;Xianwei Liu","doi":"10.1016/j.tourman.2025.105159","DOIUrl":"10.1016/j.tourman.2025.105159","url":null,"abstract":"<div><div>The increasing importance of profile image highlights the development of a new platform feature—the profile image album—for consumers to conduct strategic visual impression management. Based on a dataset containing 3,296,295 reviews posted by 42,700 Yelpers and their profile image albums, this study illustrates a positive relationship between profile images and sharing efforts. Furthermore, as proxies of the tactics of human-centric information disclosure and facial self-presentation, human and face images positively moderate the effectiveness of the album in facilitating voluntary contributions. Particularly, consumers who predominantly feature themselves alone, or who often display large smiles, tend to put additional effort into sharing online. Theoretical and practical implications are drawn from the results.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105159"},"PeriodicalIF":10.9,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143478810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transforming intangible cultural heritage in destinations: A fashion communication perspective
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-25 DOI: 10.1016/j.tourman.2025.105161
Chaowu Xie , Feifei Lai , Jiangchi Zhang , Songshan (Sam) Huang
{"title":"Transforming intangible cultural heritage in destinations: A fashion communication perspective","authors":"Chaowu Xie ,&nbsp;Feifei Lai ,&nbsp;Jiangchi Zhang ,&nbsp;Songshan (Sam) Huang","doi":"10.1016/j.tourman.2025.105161","DOIUrl":"10.1016/j.tourman.2025.105161","url":null,"abstract":"<div><div>Intangible cultural heritage (ICH) is a key attraction for the development of tourist destinations, but few studies have examined the popularization of ICH in destinations through the lens of fashion communication. This research pioneers the conceptualization of ICH fashion communication in tourist destinations. Using qualitative and quantitative methods, we identify and construct a theoretical framework of ICH fashion communication. Study 1 reveals that the fashion communication of ICH in tourist destinations follows a process framework of “fashion communication elements - fashion communication channels - fashion communication results,” involving six distinct constructs. Study 2 and Study 3 demonstrate that the fashion communication elements (fashion representation, fashion ontology, and fashion construction) significantly influence tourists’ fashion perception. Additionally, fashion communication channels (diffusion of exhibition spaces and participation of diverse groups) mediate the relationship between these elements and tourists’ fashion perception. This research enhances the theoretical understanding of ICH communication and marketing in tourism.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"110 ","pages":"Article 105161"},"PeriodicalIF":10.9,"publicationDate":"2025-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143480495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Can talented tour guides truly not be retained? Exploring the development of tour guides’ career resilience under stressful conditions
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-20 DOI: 10.1016/j.tourman.2025.105157
Ping Sun , Mingxuan Lyu , Hongbo Liu
{"title":"Can talented tour guides truly not be retained? Exploring the development of tour guides’ career resilience under stressful conditions","authors":"Ping Sun ,&nbsp;Mingxuan Lyu ,&nbsp;Hongbo Liu","doi":"10.1016/j.tourman.2025.105157","DOIUrl":"10.1016/j.tourman.2025.105157","url":null,"abstract":"<div><div>Tour guide turnover challenges the tourism sector, highlighting the need to enhance tour guides' career resilience to retain talent. Drawing on theory of stress and coping, we investigated the formation mechanisms and associated boundary conditions of tour guides' career resilience during times of stress through two studies. Study 1 employed partial least squares structural equation modeling (PLS-SEM) to detect linear relationships between antecedent variables and career resilience. Results showed that deliberate (intrusive) rumination positively (negatively) impacted career resilience with self-leadership serving as a mediator. Perceived environmental uncertainty moderated rumination's impact on self-leadership, and family support moderated self-leadership's effect on career resilience. Study 2 utilized fuzzy-set qualitative comparative analysis (fsQCA) to gain deeper insights into self-leadership and uncover how its various dimensions contribute to career resilience in a nonlinear manner. Results revealed three configurations critical to career resilience, with constructive cognition being essential. Theoretical and practical implications are discussed in closing.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105157"},"PeriodicalIF":10.9,"publicationDate":"2025-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143444272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Socio-cultural adaptation in cross-cultural transitions of digital nomads: A self-discrepancy view
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-12 DOI: 10.1016/j.tourman.2025.105153
Dario Miocevic , Florian Kock
{"title":"Socio-cultural adaptation in cross-cultural transitions of digital nomads: A self-discrepancy view","authors":"Dario Miocevic ,&nbsp;Florian Kock","doi":"10.1016/j.tourman.2025.105153","DOIUrl":"10.1016/j.tourman.2025.105153","url":null,"abstract":"<div><div>This research examines the socio-cultural adaptation of digital nomads. Since digital nomads have been defined through travel and mobility lenses, they share similarities with sojourners and traditional tourists. At the same time, they are distinct because of their personal and professional freedom. Consequently, their journeys are fluid, and conventional models struggle to capture the essence of their socio-cultural adaptation comprehensively. Through exploratory interviews, we reveal that digital nomads prioritize socio-cultural adaptation depending on their private and professional goals and the context in which they find themselves. We draw on self-discrepancy theory to scrutinize this observation further in the main study. We examine how self-discrepancy in socio-cultural adaption influences affect-laden attitudes about the destination and subsequent behavioral intention, using a multi-cultural sample of 213 digital nomads who visited Croatia. We demonstrate how differences in cognitive understanding and social interactions lead to differential affect-laden attitudes about destination and behavioral intention.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105153"},"PeriodicalIF":10.9,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143387073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tourism service recovery: How minority employees influence majority consumer experiences
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-12 DOI: 10.1016/j.tourman.2025.105158
Shanshi Li , Xing Stella Liu , Lisa C. Wan , Aierpatejiang Abulizi
{"title":"Tourism service recovery: How minority employees influence majority consumer experiences","authors":"Shanshi Li ,&nbsp;Xing Stella Liu ,&nbsp;Lisa C. Wan ,&nbsp;Aierpatejiang Abulizi","doi":"10.1016/j.tourman.2025.105158","DOIUrl":"10.1016/j.tourman.2025.105158","url":null,"abstract":"<div><div>While ethnic minorities represent a larger portion of individuals employed in hospitality and tourism industry, limited research examines how the ethnicity of the service provider affects customers' evaluations of service failure recovery efforts. To address this gap, this study investigates the effect of the service provider ethnicity (i.e., majority vs. minority) on majority consumers' post-recovery satisfaction. Across eight experimental studies in various tourism and hospitality contexts (e.g., hotel, restaurant, taxi hailing, and massage), we consistently find that an ethnical minority (vs. majority) service provider has a more positive effect on the majority consumer's post-recovery satisfaction. Furthermore, this study elucidates empathy as the psychological mechanism underlying this effect. In particular, this effect remains pronounced in utilitarian consumption contexts, yet its significance diminishes in highly hedonic consumption contexts. This research provides valuable insights for tailoring recovery strategies to enhance consumer experience.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105158"},"PeriodicalIF":10.9,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143396039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Suggesting a tourism industry-specific environmental, social and corporate governance (ESG) reporting framework
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-10 DOI: 10.1016/j.tourman.2025.105156
Jin Ye , Marios Sotiriadis , Irini Dimou , Shiwei Shen , Dimitrios Koufopoulos
{"title":"Suggesting a tourism industry-specific environmental, social and corporate governance (ESG) reporting framework","authors":"Jin Ye ,&nbsp;Marios Sotiriadis ,&nbsp;Irini Dimou ,&nbsp;Shiwei Shen ,&nbsp;Dimitrios Koufopoulos","doi":"10.1016/j.tourman.2025.105156","DOIUrl":"10.1016/j.tourman.2025.105156","url":null,"abstract":"<div><div>This research aimed to suggest a general and simplified framework for reporting ESG performance in tourism. Our suggested reporting framework was empirically tested using a qualitative method, conducting semi-structured interviews with forty tourism managers from China and Greece. Findings recognized the framework's value and utility in assessing ESG performance in the tourism industry. They suggested that each segment can identify and determine the main focus according to their specific contexts. Additionally, the study found that cultural context shapes managers' perceptions of ESG reporting.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105156"},"PeriodicalIF":10.9,"publicationDate":"2025-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143377529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
No man is an island: Will service robots reduce employee loneliness?
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-08 DOI: 10.1016/j.tourman.2025.105151
Xin Liu , Zhibin Lin , Shujie Fang , Lu Zhang
{"title":"No man is an island: Will service robots reduce employee loneliness?","authors":"Xin Liu ,&nbsp;Zhibin Lin ,&nbsp;Shujie Fang ,&nbsp;Lu Zhang","doi":"10.1016/j.tourman.2025.105151","DOIUrl":"10.1016/j.tourman.2025.105151","url":null,"abstract":"<div><div>Although the application of robotics technology in tourism and hospitality service scenarios has been widely explored, few studies have investigated the impact of service robots on employee workplace loneliness. To address this issue, we conducted two studies: Study 1, consisting of a scenario-based online experiment (Study 1a) and a field experiment (Study 1b); and Study 2, a two-wave survey. The results reveal that the social presence of robots reduces workplace loneliness, with employee-robot rapport and interpersonal closeness serving as partial mediators. The need for human interaction moderates the relationships between robot social presence and employee-robot rapport and interpersonal closeness, as well as the mediating effects. This study clarifies the mechanisms and boundary conditions of the impact of service robots on employee loneliness, extends social presence theory, and contributes to the literature on service robots. It also provides insights for robotics management and human resource management in the tourism and hospitality sector.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":""},"PeriodicalIF":10.9,"publicationDate":"2025-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143349276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-08 DOI: 10.1016/j.tourman.2025.105155
Amjad Abu Elsamen , Anestis Fotiadis , Ali Abdallah Alalwan , Tzung-Cheng Huan
{"title":"Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory","authors":"Amjad Abu Elsamen ,&nbsp;Anestis Fotiadis ,&nbsp;Ali Abdallah Alalwan ,&nbsp;Tzung-Cheng Huan","doi":"10.1016/j.tourman.2025.105155","DOIUrl":"10.1016/j.tourman.2025.105155","url":null,"abstract":"<div><div>This research utilizes the Norm Activation Theory to explore tourists' pro-environmental behavior. The study has two parts: the first qualitatively explores constructs predicting visitors' pro-environmental behavior, while the second quantitatively measures pro-environmental behaviors and individual attitudes through a survey. Since augmented reality (AR) is transforming sustainable tourism by offering interactive educational experiences, during EXPO 2020 in Dubai, 1506 participants who engaged with AR were surveyed electronically from October 2021 to May 2022. Partial least squares structural equation modeling (PLS-SEM) was used to test hypotheses. The results suggest that tourists' environmental values and sensitivity enhance their responsibility aspirations, with awareness of tourism's negative environment and mitigation knowledge moderating the effects of responsibility aspirations on personal norms and pro-environmental behavior, respectively, while personal norms mediate the relationship between responsibility aspirations and pro-environmental behavior. These insights are valuable for tourism stakeholders, policymakers, and organizations aiming to promote environmental sustainability in the industry.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105155"},"PeriodicalIF":10.9,"publicationDate":"2025-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143349277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Insights into your advantages: Hotel competitiveness evaluation considering competitor identification
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-06 DOI: 10.1016/j.tourman.2025.105152
Ming-Yang Li , Yu-Mei Ma
{"title":"Insights into your advantages: Hotel competitiveness evaluation considering competitor identification","authors":"Ming-Yang Li ,&nbsp;Yu-Mei Ma","doi":"10.1016/j.tourman.2025.105152","DOIUrl":"10.1016/j.tourman.2025.105152","url":null,"abstract":"<div><div>With the current fierce competition in the hotel market, the key for a hotel to distinguish itself is to clarify and enhance its competitive advantages. However, insight into competitive advantage is predicated on accurately identifying competitors—an aspect that has received insufficient attention in existing literature. To this end, this paper proposes a hotel competitiveness evaluation method that considers competitor identification. First, the core competitors of a hotel regarding each service attribute are identified by synthesizing customer and business perspectives. Second, the interrelation between service attributes is analyzed by introducing the Decision Making Experiment and Evaluation Laboratory (DEMATEL) based on online reviews. Thereafter, the importance relation competitiveness analysis (IRCA) is presented to identify the hotel's competitive advantages and disadvantages and develop competitive strategies. The application to a five-star hotel in Beijing demonstrates the proposed method's effectiveness.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105152"},"PeriodicalIF":10.9,"publicationDate":"2025-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143230309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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