Tourism Management最新文献_第2页

Seeking a second chance: A study on rehabilitated offenders’ attitudinal transformation and career construction 寻求第二次机会：更生罪犯态度转变与职业建设研究

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-07-03 DOI: 10.1016/j.tourman.2025.105265

Janelle Chan

{"title":"Seeking a second chance: A study on rehabilitated offenders’ attitudinal transformation and career construction","authors":"Janelle Chan","doi":"10.1016/j.tourman.2025.105265","DOIUrl":"10.1016/j.tourman.2025.105265","url":null,"abstract":"<div><div>Rehabilitated offenders, typically first-time or minor offenders who have completed rehabilitation programs, could help address the ongoing labor shortages in the tourism and hospitality industry. Despite their potential, the psychological challenges they encounter when seeking employment in the industry are largely unexplored. With support from the Hong Kong Government's Correctional Services Department, this study uses a qualitative approach to examine rehabilitated offenders' attitudes toward hospitality careers. Through consultative interviews and focus group discussions, it explores the impact of a career orientation program based on the three functions of attitudes (knowledge, adaptive, and value-expressive) and career construction theory. Initially, most participants showed disinterest and lacked confidence due to concerns of employer acceptance. Nonetheless, the program positively shifted these attitudes, as evidenced by proactive responses and job applications. This study provides theoretical insights into psychological changes and practical guidance for hotel managers and policymakers, with far-reaching implications.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"112 ","pages":"Article 105265"},"PeriodicalIF":10.9,"publicationDate":"2025-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144535992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tourist satisfaction and review helpfulness: Examining the primary effects, mediating mechanisms, and moderating influences 游客满意度与评论帮助：主要效应、中介机制及调节影响

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-26 DOI: 10.1016/j.tourman.2025.105252

Yiqi Qiu , Yang Yang , Xuequn Wang , Lingbo Guo

{"title":"Tourist satisfaction and review helpfulness: Examining the primary effects, mediating mechanisms, and moderating influences","authors":"Yiqi Qiu , Yang Yang , Xuequn Wang , Lingbo Guo","doi":"10.1016/j.tourman.2025.105252","DOIUrl":"10.1016/j.tourman.2025.105252","url":null,"abstract":"<div><div>Determining the key factors that enhance the perceived review helpfulness is critical within tourism industry, considering the intrinsically experiential character of tourism service. However, satisfaction, a crucial variable in behavioral research, influences the perceived review helpfulness, either positively or negatively. To elucidate the nuanced relationship and underlying mechanism between tourists’ satisfaction and perceived review helpfulness, this study leverages 1,867,672 TripAdvisor reviews spanning from 2004 to 2023. This study, grounded in dual-process theory, identifies a robust negative correlation between tourist satisfaction and perceived review helpfulness, thereby confirming an undesirably inverse relationship. It further uncovers the underlying mechanisms by elucidating the opposing mediating roles of affective and cognitive expression, which sequentially influence review informativeness through serial mediation. Additionally, the study underscores the moderating effect of analytic thinking. These findings advance our comprehensive understanding of the relationship between tourist satisfaction and perceived review helpfulness, and offer practical implications for platform and hotel managers.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"112 ","pages":"Article 105252"},"PeriodicalIF":10.9,"publicationDate":"2025-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144490601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Too Much of a Good Thing? Unlocking the non-linear spillover effects of low-carbon behavior across daily and travel contexts 好事太多？在日常生活和旅行环境中释放低碳行为的非线性溢出效应

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-25 DOI: 10.1016/j.tourman.2025.105232

Liying Wang , Emily Ma

{"title":"Too Much of a Good Thing? Unlocking the non-linear spillover effects of low-carbon behavior across daily and travel contexts","authors":"Liying Wang , Emily Ma","doi":"10.1016/j.tourman.2025.105232","DOIUrl":"10.1016/j.tourman.2025.105232","url":null,"abstract":"<div><div>Understanding how low-carbon behavior in one context influences behavior in another is critical for advancing sustainable practices. This study investigates the spillover effect and the too-much-of-a-good-thing effect of lowcarbon behavior between daily and tourism contexts. Using a two-time-point design, we explore the non-linear relationship between daily and tourism low-carbon behavior, as well as the underlying mediated moderating mechanism involving perceived costs, perceived behavioral control, and pro-environmental identity. Our findings reveal an inverted U-shaped non-linear relationship between daily and tourism low-carbon behavior, indicating that there exists an inflection point between daily and tourism low-carbon behavior. Furthermore, perceived costs and pro-environmental identity significantly moderate this relationship, while perceived behavioral control mediates the moderating effect of perceived costs. These revelations provide an enhanced understanding of the low-carbon behavior's spillover effect and offer valuable implications for promoting cross-contextual low-carbon behavior and designing effective sustainability interventions.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"112 ","pages":"Article 105232"},"PeriodicalIF":10.9,"publicationDate":"2025-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144490600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The journey to capital in travel-tech startups 旅游科技创业公司的资本之旅

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-25 DOI: 10.1016/j.tourman.2025.105251

Dohyung Bang , SooCheong (Shawn) Jang , Eunhee Kim

引用次数: 0

Exploring the obstacles and opportunities related to disability-inclusive diversity management in the local tourism sector of South Africa 探讨南非当地旅游部门与包容残疾人的多样性管理有关的障碍和机会

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-24 DOI: 10.1016/j.tourman.2025.105238

Tawanda Makuyana, Engelina du Plessis

{"title":"Exploring the obstacles and opportunities related to disability-inclusive diversity management in the local tourism sector of South Africa","authors":"Tawanda Makuyana, Engelina du Plessis","doi":"10.1016/j.tourman.2025.105238","DOIUrl":"10.1016/j.tourman.2025.105238","url":null,"abstract":"<div><div>The Global South has joined the debate on disability inclusion and tourism; however, a diversity management lens reveals a blind spot in the research. Therefore, the current study explored obstacles and opportunities for disability-inclusive diversity management practices in the local tourism sector. The phenomenological qualitative research design fostered group chat-guided interviews with persons with physical disabilities on Facebook groups. The study also included in-depth, face-to-face interviews with tourism educators and gatekeeper organisations (leaders) for persons with disabilities. Manual content analysis and the use of a computer-aided analytical tool such as ‘ATLAS.ti 8’ augmented the data analysis process. The results show that <em>obstacle</em>s emanate from overlooking disability in mainstream work policies. The failure of local government to consult meaningfully with persons with disabilities in developing its diversity management approach is a significant lacuna. Consultation can equalise the opportunities to interpret disability inclusion for organisational processes at the local tourism economic level. In conclusion, the article contributes to a sector-specific, disability-inclusive diversity management implementation framework and provides recommendations that can remove the gaps.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105238"},"PeriodicalIF":10.9,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144366754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations 结合移动定位数据和离散选择模型来解码旅行者在城市目的地的空间选择

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-24 DOI: 10.1016/j.tourman.2025.105254

Ke Mai , Yang Xu , Xinyue Chen , Hengyun Li , Sangwon Park

{"title":"Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations","authors":"Ke Mai , Yang Xu , Xinyue Chen , Hengyun Li , Sangwon Park","doi":"10.1016/j.tourman.2025.105254","DOIUrl":"10.1016/j.tourman.2025.105254","url":null,"abstract":"<div><div>The growing availability of mobile positioning data offers new opportunities to understand onsite travel decisions, particularly how travelers organize activities spatially and the factors influencing these spatial choices. Coupling mobile positioning data of international travelers in three South Korean cities and extensive points-of-interest (POI) data, this study develops a discrete choice modeling framework to uncover the key factors that shape travelers’ spatial choices. By introducing area-of-interest (AOI), a novel spatial unit that captures the cumulative effects of tourism resources and urban facilities, the study finds that travel distance to and volume of POIs in an AOI, as well as number of prior visits to the AOI during the same journey, are decisive factors with universal influence across the cities. We also identify factors with city-specific effects or varying influence with respect to travelers’ nationalities and lengths of stay, providing insights for customized marketing and management strategies for the destinations.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105254"},"PeriodicalIF":10.9,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144366661","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Career mobility to social mobility: The case of lodging employment and beyond 职业流动到社会流动：住宿就业及其他方面的案例

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-23 DOI: 10.1016/j.tourman.2025.105253

Haemoon Oh , Miyoung Jeong , Seonjeong Ally Lee , Hyejo Hailey Shin

引用次数: 0

Online consumer reviews affect the attractiveness of tourism and hospitality organizations as an employer 在线消费者评论会影响旅游和酒店组织作为雇主的吸引力

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-23 DOI: 10.1016/j.tourman.2025.105255

Yves Van Vaerenbergh , Diane Arijs

{"title":"Online consumer reviews affect the attractiveness of tourism and hospitality organizations as an employer","authors":"Yves Van Vaerenbergh , Diane Arijs","doi":"10.1016/j.tourman.2025.105255","DOIUrl":"10.1016/j.tourman.2025.105255","url":null,"abstract":"<div><div>While the effects of online employee reviews on organizational attractiveness and online consumer reviews on consumer decision-making are well-documented, the influence of consumer reviews on organizational attractiveness as an employer remains underexplored. This is particularly critical for tourism and hospitality organizations, where such reviews are abundant and accessible to potential applicants. Drawing on signaling and symbolic attraction theories, this paper argues that job seekers evaluate online consumer reviews when assessing these organizations as employers. Through four studies (one pilot and three experiments), we show that negative consumer reviews reduce the attractiveness of organizations to job seekers, even when positive employee reviews exist. Applicants interpret consumer reviews as indicators of organizational warmth and competence, questioning the credibility of positive employee reviews in the presence of negative consumer reviews. This research expands the recognized impact of online consumer reviews on organizational attraction by highlighting them as influential third-party signals to applicants.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105255"},"PeriodicalIF":10.9,"publicationDate":"2025-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144366660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Host profile photos and listing performance: The role of visual cue complexity in peer-to-peer accommodation 主机个人资料照片和列表性能：视觉线索复杂性在点对点住宿中的作用

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-23 DOI: 10.1016/j.tourman.2025.105219

Jian-Wu Bi, Zi-Han Wei, Tian-Yu Han

{"title":"Host profile photos and listing performance: The role of visual cue complexity in peer-to-peer accommodation","authors":"Jian-Wu Bi, Zi-Han Wei, Tian-Yu Han","doi":"10.1016/j.tourman.2025.105219","DOIUrl":"10.1016/j.tourman.2025.105219","url":null,"abstract":"<div><div>This study investigates the impact of person-related complexity and background complexity in hosts' profile photos on listing performance in the context of peer-to-peer accommodation, while accounting for the moderating role of hosts' self-description complexity. Through deep learning techniques and econometric modeling, we analyzed a dataset comprising 36,186 listings. The key findings are as follows: (1) There exists an inverted U-shaped relationship between the volume of person-related information in hosts' profile photos and listing performance metrics (booking volume and word-of-mouth engagement); (2) The volume of background-related information exhibits a U-shaped relationship with booking volume but shows no significant association with word-of-mouth engagement; (3) As the information volume in host self-descriptions increases, the inverse U-shaped relationship between the volume of person-related information and listing performance becomes less pronounced. This study advances the existing research on visual cues in peer-to-peer accommodation and offers practical implications for both platforms and hosts.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105219"},"PeriodicalIF":10.9,"publicationDate":"2025-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144364476","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity 假期困倦的旅行者：社会时差如何影响参与旅游活动的意愿

IF 10.9 1区管理学

Tourism Management Pub Date : 2025-06-19 DOI: 10.1016/j.tourman.2025.105250

Joo Young Kim , Shynar Dyussembayeva , Giampaolo Viglia , Chulmo Koo

{"title":"Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity","authors":"Joo Young Kim , Shynar Dyussembayeva , Giampaolo Viglia , Chulmo Koo","doi":"10.1016/j.tourman.2025.105250","DOIUrl":"10.1016/j.tourman.2025.105250","url":null,"abstract":"<div><div>Social jetlag, the misalignment between an individual's biological clock and social time, is common in daily life. Travelers may experience it when their circadian rhythm mismatches with travel schedules. We examined how social jetlag impacts individuals differently while traveling. Using public data, we confirmed that short sleepers are more likely to engage in impulsive and socializing activities (Study 1). Then, two experiments were conducted to compare the effects of social jetlag in a tourism context. The interaction effect of chronotypes and the timing of activities showed the opposite direction, with social jetlag decreasing travelers' intention to participate (Study 2). We found that this effect was mediated by higher fatigue and lower state impulsivity (Study 3). This research explores how chronotypes and activity schedules influence tourists' resource conservation strategies, offering evidence of synchrony effects. The findings provide insights for marketers to tailor tourism products to travelers' chronobiological traits, enhancing their well-being.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"111 ","pages":"Article 105250"},"PeriodicalIF":10.9,"publicationDate":"2025-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144312857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0