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An ethical triangulation approach to tourism
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-05 DOI: 10.1016/j.tourman.2025.105154
Aikaterini Manthiou, Volker Kuppelwieser
{"title":"An ethical triangulation approach to tourism","authors":"Aikaterini Manthiou,&nbsp;Volker Kuppelwieser","doi":"10.1016/j.tourman.2025.105154","DOIUrl":"10.1016/j.tourman.2025.105154","url":null,"abstract":"<div><div>This study examines how virtue and ethicality influence consumers' valuation of tourism. Drawing on the virtue principle and ethical triangulation theorization, this research implicitly and explicitly achieves its objectives. The findings in Study 1 reveal that responsible tourism (vs. mass tourism) is implicitly perceived as being more virtuous (vs. being a vice). In Studies 2–4 with explicit examinations, the three ethical perspectives of consumers' good, right, and authentic behaviors are stronger in sustainable tourism contexts than in mass tourism contexts. The results confirmed the gaps between consumers' desires, thoughts, and behavioral perceptions. This research, therefore, highlights sustainable tourism's contribution and relevance, offering tourism scholars and practitioners a guide to understanding consumers' reactions based on ethics to tourism offers.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105154"},"PeriodicalIF":10.9,"publicationDate":"2025-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143230308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unlocking global horizons through outbound tourism: An institutional logics approach to driving outward FDI by tourism firms from emerging countries
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-04 DOI: 10.1016/j.tourman.2024.105126
Xuerong Peng , Yanhao Liang , Tingyu Zhu , Hong Wang , Seoki Lee , Wenhao Song
{"title":"Unlocking global horizons through outbound tourism: An institutional logics approach to driving outward FDI by tourism firms from emerging countries","authors":"Xuerong Peng ,&nbsp;Yanhao Liang ,&nbsp;Tingyu Zhu ,&nbsp;Hong Wang ,&nbsp;Seoki Lee ,&nbsp;Wenhao Song","doi":"10.1016/j.tourman.2024.105126","DOIUrl":"10.1016/j.tourman.2024.105126","url":null,"abstract":"<div><div>Grounded in institutional logics theory, this study investigates how outbound tourism drives outward foreign direct investment (OFDI) by emerging-country tourism firms (ETFs). We argue that the rise of outbound tourism in emerging countries fosters an \"outward-looking social logic\" within the broader population, which can widely increase ETFs’ cognitive preference for investing abroad. Given the complexity of institutional logics, we further posit that the positive relationship between outbound tourism and ETFs’ OFDI is contingent upon three key moderators associated with distinct logics—CEO foreign experience (imprinted individual-level outward-looking logic), state ownership (linked to organizational-level political logic), and home-market attractiveness (tied with industry-level domestic-market logic)—which can either amplify or attenuate the influence of the outward-looking social logic fostered by outbound tourism. Employing a longitudinal dataset of 794 firm-year observations from 64 publicly listed Chinese tourism firms spanning 2001–2019, our findings robustly support a positive association between outbound tourism and ETFs’ OFDI. This effect is amplified in firms led by returnee CEOs but attenuated in state-owned enterprises and those operating in home industries with high attractiveness. Our study contributes to the internationalization literature by advancing our understanding of the antecedents of OFDI by (tourism) service firms from emerging countries. It also offers valuable insights for practitioners in these countries navigating global expansion and for policymakers in host countries seeking to attract overseas investors from emerging economies.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105126"},"PeriodicalIF":10.9,"publicationDate":"2025-02-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143230019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does an industry-promoted tourist tax per night affect hotel performance? Quasi-experimental evidence from Manchester
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-02-01 DOI: 10.1016/j.tourman.2025.105137
Oriol Anguera-Torrell , Juan Pedro Aznar-Alarcón , David Boto-García
{"title":"Does an industry-promoted tourist tax per night affect hotel performance? Quasi-experimental evidence from Manchester","authors":"Oriol Anguera-Torrell ,&nbsp;Juan Pedro Aznar-Alarcón ,&nbsp;David Boto-García","doi":"10.1016/j.tourman.2025.105137","DOIUrl":"10.1016/j.tourman.2025.105137","url":null,"abstract":"<div><div>There is an ongoing debate about whether introducing a tourist tax deters tourism demand. Moreover, it remains unclear whether accommodation establishments adjust prices following the implementation of a tourist tax and, if so, how this policy impacts their revenues. This study examines the causal impact of introducing an industry-promoted tourist tax per room and night, aimed at boosting the tourism economy at the destination, on hotels' key performance indicators (average daily rates, nights sold, occupancy rate, revenue and revenue per available room). The analysis focuses on Manchester, the first city in the UK to levy such a tax on hotel stays since April 2023. We employ the Synthetic Control Method considering other cities in the UK as control units to estimate the causal impact of the policy. Our analysis shows the tax had no significant effect on hotel performance, raising relevant implications for policymakers and hotel managers.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105137"},"PeriodicalIF":10.9,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143072358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Authenticity of virtual tourism in open-world video games: A case study on the Legend of Zelda - Breath of the Wild
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-31 DOI: 10.1016/j.tourman.2025.105136
Xuan Zhu , Wenxiang Wang , Chunlei Wang
{"title":"Authenticity of virtual tourism in open-world video games: A case study on the Legend of Zelda - Breath of the Wild","authors":"Xuan Zhu ,&nbsp;Wenxiang Wang ,&nbsp;Chunlei Wang","doi":"10.1016/j.tourman.2025.105136","DOIUrl":"10.1016/j.tourman.2025.105136","url":null,"abstract":"<div><div>This study pioneers the investigation of authentic experiences in virtual tourism through the framework of open-world video games, specifically examining \"The Legend of Zelda: Breath of the Wild.\" Utilizing typological authenticity theory and qualitative methods, this research, guided by grounded theory, identifies and delineates four distinct categories of virtual tourism authenticity: post-postmodern, postmodern, constructive, and existential. It further elucidates the processes and elements that shape these categories.</div><div>Theoretically, this work reconciles the dichotomy between 'objective authenticity' and its contrasting 'postmodern authenticity' by introducing the concept of 'referenced authenticity'. Additionally, it underscores how players' projection of agency into the virtual environment fosters constructive authenticity, serving as a bridge from objective to subjective authenticity. Furthermore, the immersive experiences and states of flow that players encounter contribute to a nuanced understanding of existential authenticity in virtual tourism. Practically, this research advocates for synergistic collaborations between the tourism and video game industries, suggesting new strategies for product development and community engagement within the gaming sector. It underscores the potential for virtual tourism to complement and enhance traditional tourism experiences, offering new avenues for exploration and growth in both industries.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105136"},"PeriodicalIF":10.9,"publicationDate":"2025-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143072299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-29 DOI: 10.1016/j.tourman.2025.105141
Fu Yang, Yilan Liu
{"title":"Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior","authors":"Fu Yang,&nbsp;Yilan Liu","doi":"10.1016/j.tourman.2025.105141","DOIUrl":"10.1016/j.tourman.2025.105141","url":null,"abstract":"<div><div>To succeed in growing and scaling hospitality organizations, leaders have been portrayed as necessary for full development of hotel employees’ exceptional service. Grounded in emotions as social information theory, our research uncovers how and when daily leader affiliative humor serves the function of spurring hotel employee daily customer-oriented prosocial behavior. Across two time-lagged experience sampling methodology studies, the results from multilevel path analysis indicated that daily leader affiliative humor leads to decreased daily hotel employee inauthenticity, thereby improving daily hotel employee customer-oriented prosocial behavior. We further found that the benefits of leader affiliative humor are amplified when hotel employee perspective taking is higher as opposed to lower. Altogether, our study paves the way for promising future endeavors of promoting hotel employee customer-oriented prosocial behavior, and yields practical insights that assist hospitality organizations in delivering more satisfying customer service.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105141"},"PeriodicalIF":10.9,"publicationDate":"2025-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143072300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-27 DOI: 10.1016/j.tourman.2025.105149
Xin Liu , Lu Zhang , Zhibin Lin , Xinhua Guan
{"title":"Robots make me feel more like a human! Investigating how employee-robot engagement reduces workplace depersonalization","authors":"Xin Liu ,&nbsp;Lu Zhang ,&nbsp;Zhibin Lin ,&nbsp;Xinhua Guan","doi":"10.1016/j.tourman.2025.105149","DOIUrl":"10.1016/j.tourman.2025.105149","url":null,"abstract":"<div><div>Recent research has begun to investigate employee-robot interactions, but the impact of employee-robot engagement in the workplace still requires further exploration. This research adopted a perspective of psychological empowerment to uncover the mechanisms and boundary conditions between employee-robot engagement and workplace depersonalization. A mixed-method research design with three studies was employed. Study 1 involved a qualitative research approach and developed a theoretical model of employee-robot engagement under robot-related psychological empowerment, which includes meaning, competence, self-determination, and impact. Study 2 consisted of an online experiment, and the results revealed that employee-robot engagement can significantly reduce the presence of depersonalization. Study 3 employed a questionnaire survey and demonstrated that employee-robot engagement, through robot-related psychological empowerment, reduced depersonalization, with developmental HR practices playing a moderating role. Our research expands human-robot interaction theories, and offers practical guidance for the adoption of service robots in tourism and hospitality organizations.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105149"},"PeriodicalIF":10.9,"publicationDate":"2025-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143072355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Short- and long-term prediction and determinant analysis of tourism flow networks: A novel steady-state Markov chain method
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-25 DOI: 10.1016/j.tourman.2025.105139
Jun Liu , Xiaohan Li , Yang Yang , Yuwei Tan , Tianhang Geng , Shenghong Wang
{"title":"Short- and long-term prediction and determinant analysis of tourism flow networks: A novel steady-state Markov chain method","authors":"Jun Liu ,&nbsp;Xiaohan Li ,&nbsp;Yang Yang ,&nbsp;Yuwei Tan ,&nbsp;Tianhang Geng ,&nbsp;Shenghong Wang","doi":"10.1016/j.tourman.2025.105139","DOIUrl":"10.1016/j.tourman.2025.105139","url":null,"abstract":"<div><div>Predicting tourism flow networks offers important insights for destination development but remains a methodological challenge. This study develops a novel steady-state Markov chain method, leveraging trajectory big data to facilitate short- and long-term predictions of interactions and distributions between nodes in tourism flow networks, using Tibet as a case study. The results demonstrate that the tourism flow network effectively elucidates intricate interrelationships. In the short term, the one-step transition probability matrix identifies tourists' potential next destinations, reflecting dynamic network changes. Over the long term, the Markov chain steady-state vector uncovers the stable distribution of tourists, emphasizing shifts in node significance. Additionally, the determinants influencing tourism destinations and different nodes have continuously evolved, whether assessed from a global influence or spatial heterogeneity perspective. Beyond its theoretical contributions, this paper offers practical implications for destination planning and intelligent decision-making management information systems.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105139"},"PeriodicalIF":10.9,"publicationDate":"2025-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143230021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What theory is and is not? The need for theorizing in tourism research
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-24 DOI: 10.1016/j.tourman.2025.105150
Robin Nunkoo , John Armbrecht
{"title":"What theory is and is not? The need for theorizing in tourism research","authors":"Robin Nunkoo ,&nbsp;John Armbrecht","doi":"10.1016/j.tourman.2025.105150","DOIUrl":"10.1016/j.tourman.2025.105150","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105150"},"PeriodicalIF":10.9,"publicationDate":"2025-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143031407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unlocking eudaimonic well-being: The transformative power of memorable travel experiences for people with physical disabilities
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-22 DOI: 10.1016/j.tourman.2025.105135
Changjiang (Bruce) Tao , Zhiwei (CJ) Lin , Xiaoming Zhang
{"title":"Unlocking eudaimonic well-being: The transformative power of memorable travel experiences for people with physical disabilities","authors":"Changjiang (Bruce) Tao ,&nbsp;Zhiwei (CJ) Lin ,&nbsp;Xiaoming Zhang","doi":"10.1016/j.tourman.2025.105135","DOIUrl":"10.1016/j.tourman.2025.105135","url":null,"abstract":"<div><div>While research on memorable travel experiences (MTEs) is extensive, understanding their significance for tourists with physical disabilities (TwPDs) remains limited. This study employed qualitative methods to explore TwPDs’ experiences, revealing the essential components of MTEs, their impact on eudaimonic well-being, and the mechanisms underlying their transformation into profound states of well-being. Data collection involved 46 in-depth interviews and two focus groups in China, utilizing the critical incident technique and thematic analysis. MTEs for TwPDs emerge from immersive engagements with people, events, and objects in a disabling social context, categorized into interpersonal interaction, physical and mental challenges, and experiential discovery. Following MTEs, these tourists often engage in various forms of social comparison, leading to diverse eudaimonic well-being outcomes. The study underscores the transformative power of MTEs for TwPDs and highlights the crucial role of social comparison in boosting well-being, offering valuable insights for tourism policy and industry management.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105135"},"PeriodicalIF":10.9,"publicationDate":"2025-01-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143230020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tourism demand forecasting using compound pattern recognition
IF 10.9 1区 管理学
Tourism Management Pub Date : 2025-01-21 DOI: 10.1016/j.tourman.2025.105138
Mingming Hu , Wenli Liang , Richard T.R. Qiu , Doris Chenguang Wu
{"title":"Tourism demand forecasting using compound pattern recognition","authors":"Mingming Hu ,&nbsp;Wenli Liang ,&nbsp;Richard T.R. Qiu ,&nbsp;Doris Chenguang Wu","doi":"10.1016/j.tourman.2025.105138","DOIUrl":"10.1016/j.tourman.2025.105138","url":null,"abstract":"<div><div>Forecasting tourism demand is challenging due to complex seasonality and unexpected crises and events. Pattern recognition has been acknowledged as an effective tool for managing this uncertainty. This study develops a compound pattern recognition framework that dynamically compounds calendar and tourism demand volume patterns to forecast daily tourism demand. Adaptive similarity evaluation and optimal combination algorithm are incorporated into this process to capture the specific characteristics in the demand. An empirical examination of three tourist attractions in China demonstrates that this novel forecasting framework has achieved sound performance during both normal periods and the crisis of COVID-19. The findings provide tourism stakeholders with an effective solution for daily tourism demand forecasting tasks.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"109 ","pages":"Article 105138"},"PeriodicalIF":10.9,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143230416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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