Tourism Management最新文献

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Preregistration is not a panacea, but why? A rejoinder to Chen & Li's (2024) “infusing preregistration into tourism research” 预注册不是万能药,但为什么?对 Chen & Li(2024)"将预注册注入旅游研究 "的反驳
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-24 DOI: 10.1016/j.tourman.2024.105061
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引用次数: 0
Patterns of innovation-driven tourism competitiveness: Insights from 270 Chinese cities 创新驱动的旅游业竞争力模式:来自 270 个中国城市的启示
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-24 DOI: 10.1016/j.tourman.2024.105063
{"title":"Patterns of innovation-driven tourism competitiveness: Insights from 270 Chinese cities","authors":"","doi":"10.1016/j.tourman.2024.105063","DOIUrl":"10.1016/j.tourman.2024.105063","url":null,"abstract":"<div><div>This paper utilizes innovation ecosystem theory to examine how an innovation ecosystem (comprising economic, technological, labor, and institutional subsystems) promotes tourism competitiveness through internal interaction. Employing fuzzy-set qualitative comparative analysis and necessary condition analysis techniques, this study assesses the necessity and sufficiency of an innovation ecosystem for high tourism competitiveness. Findings demonstrate that industrial structure and human capital innovations are requisite for tourism competitiveness, with the former being more universally applicable. Further, this study identifies an earlier innovation-driven mechanism for superior tourism competitiveness: leveraging industrial structure and human capital, and four contemporary innovation-driven mechanisms: leveraging industrial structure, leveraging policy, leveraging technology, and leveraging industrial structure and wages. The rationalization of industrial structure and human capital enhancement serve distinct bottleneck roles. This article contributes to understanding the link between innovation ecosystems and tourism and similarly suggests approaches for enhancing tourism competitiveness through innovation system development.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9,"publicationDate":"2024-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142314633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
No panacea, but a pivotal progress – A response to Souza-Neto and Moyle 没有灵丹妙药,但取得了关键性进展--对 Souza-Neto 和 Moyle 的回应
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-23 DOI: 10.1016/j.tourman.2024.105062
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引用次数: 0
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities 显性与隐性?在在线旅游社区中,豪华旅游体验的不同自我展示如何引发他人的价值共建意向
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-21 DOI: 10.1016/j.tourman.2024.105058
{"title":"Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities","authors":"","doi":"10.1016/j.tourman.2024.105058","DOIUrl":"10.1016/j.tourman.2024.105058","url":null,"abstract":"<div><p>Online self-presentation of luxury tourism experiences can lead to negative outcomes such as others' envy and hostility in online travel communities (OTCs). Thus, some users have learned to present their tourism experience in a more implicit manner, rather than being explicit, and the influence of different self-presentations merits exploration in the tourism literature. Drawing on the theory of value co-destruction, we examine whether, how, and when explicit (vs. implicit) self-presentation of luxury tourism experiences would induce others' value co-destruction intention by triggering perceived conflict in OTCs. Three experiments show that explicit (vs. implicit) self-presentation is more likely to trigger others’ value co-destruction intention by intensifying perceived informational and relational conflict. In addition, for implicit self-presentation, those sharing similar experiences with luxury self-presenters would develop weaker conflict perceptions than would those without similar experiences. We offer novel insights for improving the OTC experience to prevent value co-destruction.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9,"publicationDate":"2024-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142271550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews ChatGPT 和在线服务恢复:潜在客户如何应对管理层对负面评论的回应
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-20 DOI: 10.1016/j.tourman.2024.105057
{"title":"ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews","authors":"","doi":"10.1016/j.tourman.2024.105057","DOIUrl":"10.1016/j.tourman.2024.105057","url":null,"abstract":"<div><p>This study investigates the efficacy of generative artificial intelligence in online service recovery; specifically, the use of ChatGPT (vs. human employees) in preparing managerial response(s) (MR or MRs) to online hotel reviews is considered. ChatGPT could be used to generate human-like MRs for online service recovery but this could backfire due to algorithm aversion when an individual discounts algorithm decisions relative to human-made decisions. Data collected via interviews, a modified Turing test and an online experiment provide empirical support for this. Findings reveal that potential customers could not clearly differentiate between the two types of MR and could not clearly identify the ‘better’ of the two. Yet, when informed of the MR source, ChatGPT MRs led to lower affective, cognitive and conative outcomes. Findings also unveiled perceived authenticity and uncanniness as significant parallel mediating pathways in this algorithm aversion. Theoretical and managerial implications are discussed.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142271549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-19 DOI: 10.1016/j.tourman.2024.105053
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引用次数: 0
Exploring uncharted digital horizons: Role of internet self-efficacy in shaping the destination preferences of senior tourists 探索未知的数字世界:互联网自我效能在塑造老年游客目的地偏好中的作用
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-19 DOI: 10.1016/j.tourman.2024.105056
{"title":"Exploring uncharted digital horizons: Role of internet self-efficacy in shaping the destination preferences of senior tourists","authors":"","doi":"10.1016/j.tourman.2024.105056","DOIUrl":"10.1016/j.tourman.2024.105056","url":null,"abstract":"<div><p>The senior tourist market is expanding due to longer lifespans, yet there is insufficient research on their preference for holiday choice, especially in the digital era. This study investigated the influence of internet self-efficacy on destination choice preferences among senior tourists. Through five experiments, we discovered that higher levels of internet self-efficacy among seniors led to a pronounced preference for desirability, whereas those with lower levels were inclined towards feasibility. This effect is mediated by the sense of autonomy that internet self-efficacy instills. This inclination holds true only for seniors with a fixed (vs. growth) mindset and when they travel with an incompetent (vs. competent) companion. These findings significantly contribute to the empirical investigation of senior tourist decision-making in the digital environment, providing valuable empirical insights for practitioners seeking to target the senior market.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9,"publicationDate":"2024-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142242482","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-19 DOI: 10.1016/j.tourman.2024.105055
{"title":"","authors":"","doi":"10.1016/j.tourman.2024.105055","DOIUrl":"10.1016/j.tourman.2024.105055","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9,"publicationDate":"2024-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142271551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
General vs. specific: How location information control drives performance in peer-to-peer accommodation 一般与特殊:位置信息控制如何驱动点对点住宿的性能
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-18 DOI: 10.1016/j.tourman.2024.105037
{"title":"General vs. specific: How location information control drives performance in peer-to-peer accommodation","authors":"","doi":"10.1016/j.tourman.2024.105037","DOIUrl":"10.1016/j.tourman.2024.105037","url":null,"abstract":"<div><p>Unlike traditional hotels that explicitly specify their geographical locations, hosts on peer-to-peer accommodation platforms can partially conceal their properties' location information, showcasing only a general area in public searches for potential guests. However, the impact of this information control has been underexplored. Drawing upon the communication privacy management theory and leveraging a unique Airbnb panel dataset from multiple sources, this study investigates the effect of partial location information concealment on property sales performance. Findings show that partially concealing location information leads to an 18.4% increase in occupancy rates compared to disclosing specific location details. Additionally, the effect of location concealment is contingent upon co-owner responsibility boundaries (i.e., host identity verification, guest screening), as well as environmental density boundaries (i.e., population density, listing density). Furthermore, a scenario-based experiment confirms the main effect, and reveals that guests’ sense of control and perceived risks serve as the underlying mechanisms driving this direct effect.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":10.9,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142242480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-09-18 DOI: 10.1016/j.tourman.2024.105054
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引用次数: 0
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