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Infusing pre-registration into tourism research 将预注册纳入旅游研究
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-26 DOI: 10.1016/j.tourman.2024.104931
Zengxiang Chen , Xiang ( Robert) Li
{"title":"Infusing pre-registration into tourism research","authors":"Zengxiang Chen , Xiang ( Robert) Li","doi":"10.1016/j.tourman.2024.104931","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104931","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140290321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Did COVID-19 grants support tourism firms in securing survival and employment? Evidence from Croatia COVID-19 赠款是否支持旅游企业确保生存和就业？来自克罗地亚的证据
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-23 DOI: 10.1016/j.tourman.2024.104934
Nebojša Stojčić , Maruška Vizek
{"title":"Did COVID-19 grants support tourism firms in securing survival and employment? Evidence from Croatia","authors":"Nebojša Stojčić ,&nbsp;Maruška Vizek","doi":"10.1016/j.tourman.2024.104934","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104934","url":null,"abstract":"<div><p>This study is one of first large scale evaluations of the impact of government subsidies for tourism firms during the COVID-19 pandemic. We use the population of micro, small, and medium sized tourism enterprises from Croatia, one of the most tourism-intensive European economies, to investigate whether receipt and the size of subsidies helped distressed companies to stay in business and retain their employees during the first two years of the pandemic. In this study, a novel perspective of grant size effect is introduced to examine the effect of public stimuli on the tourism industry. Positive effects of support on firm survival and employment of subsidised firms are inversely proportional to the size of support. Thus, the findings indicate the need for a dynamic and nuanced approach to public support that considers firms’ heterogeneity in the tourism sector. This study could help policymakers manage potential future crises more effectively.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140192001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry "给我升级，否则我给你差评！"调查酒店业的客户威胁
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-22 DOI: 10.1016/j.tourman.2024.104927
Achilleas Boukis , Lloyd Harris , Christos D. Koritos
{"title":"“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry","authors":"Achilleas Boukis ,&nbsp;Lloyd Harris ,&nbsp;Christos D. Koritos","doi":"10.1016/j.tourman.2024.104927","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104927","url":null,"abstract":"<div><p>This work is a first attempt to explain the phenomenon of customer threats and identify the individual and situational factors that drive this phenomenon in tourism and hospitality. Towards this goal, one qualitative and two quantitative studies are employed. Study 1 conceptualizes customer threats by uncovering two of the most common forms of verbal threats (i.e., threat to switch and threat to negative word of mouth) and their distinctive features as well as customers’ motivations behind them, and some situational conditions that favor the enactment of customer threats. Using a survey-based approach, study 2 sheds light on three incident-specific drivers (i.e., psychological reactance, rumination, and justice perceptions) of the two main forms of customer threats. Finally, using an experimental approach, study 3 assesses the effectiveness of two service recovery strategies (self-service recovery vs. human-based recovery) at mitigating customer threats following service failure incidents.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724000463/pdfft?md5=253766a36c09b838e4b390e10af8c648&pid=1-s2.0-S0261517724000463-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140192000","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services "感受绿色"：手写字体如何影响游客对绿色旅游产品和服务的反应
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-20 DOI: 10.1016/j.tourman.2024.104920
Dickson Tok , Yunhui Huang , Lu Yang
{"title":"“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services","authors":"Dickson Tok ,&nbsp;Yunhui Huang ,&nbsp;Lu Yang","doi":"10.1016/j.tourman.2024.104920","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104920","url":null,"abstract":"<div><p>This research examines how the visual cue of a handwritten (vs. typewritten) typeface, affects tourists’ responses to the marketing of green tourism. We draw on the visual marketing literature to propose that a handwritten typeface leads to more positive responses toward green destinations/products/hospitality (i.e., anticipation of enjoyment, willingness to pay, and booking intention) via tourists’ perception of greenness. We also find that the enhancing effect of a handwritten typeface occurs only in the green (as opposed to luxury) travel context. This effect is mitigated, however, when tourists are made conscious of greenness. Four experiments using different product and service categories across two countries support our hypotheses. Our findings contribute to the literature on green tourism, typeface design, and tourists’ perception of greenness, and provide practical guidelines that can help tourism companies and policymakers design effective green communication strategies.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140180297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mindful luxury: A case of the Faroe Islands 有思想的奢侈品：法罗群岛的案例
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-20 DOI: 10.1016/j.tourman.2024.104929
Marina Leban , Amy Errmann , Yuri Seo , Benjamin G. Voyer
{"title":"Mindful luxury: A case of the Faroe Islands","authors":"Marina Leban ,&nbsp;Amy Errmann ,&nbsp;Yuri Seo ,&nbsp;Benjamin G. Voyer","doi":"10.1016/j.tourman.2024.104929","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104929","url":null,"abstract":"<div><p>This research explores the evolving landscape of luxury travel beyond traditional markers such as quality, exclusivity, and cost. As the luxury travel market is projected to reach USD$2.7 billion by 2032, emerging forms such as community-based, idle, and sustainable luxury challenge conventional norms. This study delves into the evolving landscape of luxury travel through the lens of mindfulness, with the Faroe Islands serving as a captivating case study. The intersection of exclusivity and environmental consciousness in this remote destination introduces the concept of 'mindful luxury.' Analyzing the experiences of 16 tourists, we uncover a profound transformation in luxury travel, blending uniqueness with curiosity, awareness, and contemplation. This mindful approach redefines luxury experiences as not just indulgent but as profoundly transformational, paving the way for sustainable practices in the future.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724000487/pdfft?md5=847295d83517ef8d3a18e7f53eac9be9&pid=1-s2.0-S0261517724000487-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140163267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Refocusing on the start and end of tourists’ decision-making: Measuring thresholds and information loop limits 重新关注游客决策的起点和终点：衡量阈值和信息循环极限
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-16 DOI: 10.1016/j.tourman.2024.104918
Ruizhe Fang , Li Pan
{"title":"Refocusing on the start and end of tourists’ decision-making: Measuring thresholds and information loop limits","authors":"Ruizhe Fang ,&nbsp;Li Pan","doi":"10.1016/j.tourman.2024.104918","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104918","url":null,"abstract":"<div><p>In this era of abundant travel-related information, tourist decision-making processes have become increasingly complex and nonrational. This study focuses on the initiation and conclusion instances of decision-making between the pre-decision, decision-in-progress, and post-decision phases to capture the diversity of decisional behaviors. Building upon the Cyclic Model of Tourist Decision-Making, two new constructs, the Decision-Making Threshold (DMT) and Information Loop Limit (ILL), were validated with measurement tools developed, with which we empirically recognized the individual differences in the propensity to start and end decisions. Moreover, the dimensions of each construct were confirmed by incorporating the DMT for internal and external stimuli and the ILL based on cognitive capacity and willingness. The validation of the original theoretical concepts provides a basis for future research, including the examination of correlations among DMT, ILL, and other consumption-related behaviors. Four distinct decision-making segments are identified and practical implications are discussed.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140141457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Development and validation of the new resident empowerment through Tourism Scale: RETS 2.0 开发和验证新的居民旅游赋权量表：RETS 2.0
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-15 DOI: 10.1016/j.tourman.2024.104915
Edson Redy Moreira dos Santos , Luís Nobre Pereira , Patrícia Pinto , B. Bynum Boley
{"title":"Development and validation of the new resident empowerment through Tourism Scale: RETS 2.0","authors":"Edson Redy Moreira dos Santos ,&nbsp;Luís Nobre Pereira ,&nbsp;Patrícia Pinto ,&nbsp;B. Bynum Boley","doi":"10.1016/j.tourman.2024.104915","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104915","url":null,"abstract":"<div><p>This study developed a new version of the Resident Empowerment through Tourism Scale - the RETS 2.0 by integrating two new dimensions of empowerment – economic and environmental empowerment – that the original RETS left off. The RETS 2.0 also abbreviates the original RETS to three items per a construct, reducing response burden, and opening up space for measuring different antecedents and outcomes of empowerment. The RETS 2.0 was empirically tested and validated in the small island destinations of Boa Vista and Sal, Cape Verde following Churchill's (1979) and Rossiter's (2002) three-stage mix-method scale development approach. After demonstrating convergent validity, nomological validity was demonstrated by all dimensions being significantly correlated with support for tourism. However, in the test of predictive validity, only psychological, economic, and environmental empowerment were found to be significant predictors of support for tourism. The RETS 2.0 is proposed as a holistic and parsimonious five-dimension scale that assesses resident's empowerment towards sustainable tourism development.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724000347/pdfft?md5=c81dc55ca922665c81e6e54a1722ec41&pid=1-s2.0-S0261517724000347-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140135045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The asymmetric impact of Twitter Sentiment and emotions: Impulse response analysis on European tourism firms using micro-data 推特情绪和情感的非对称影响：利用微观数据对欧洲旅游公司进行脉冲响应分析
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-14 DOI: 10.1016/j.tourman.2024.104909
Efstathios Polyzos , Anestis Fotiadis , Tzung-Cheng Huan
{"title":"The asymmetric impact of Twitter Sentiment and emotions: Impulse response analysis on European tourism firms using micro-data","authors":"Efstathios Polyzos ,&nbsp;Anestis Fotiadis ,&nbsp;Tzung-Cheng Huan","doi":"10.1016/j.tourman.2024.104909","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104909","url":null,"abstract":"<div><p>This paper examines the characteristics that drive conflicting outcomes on the impact of Twitter data on firm returns using financial micro data. Using 314 European tourism firms as a case study and a sample of 63 million Tweets, we build sentiment and emotion (anger, fear, joy) data series and use them to compute impulse response functions for firm returns. Our results indicate that firm size and popularity are the most important firm features that explain the asymmetric impact of Twitter sentiment and of the anger emotion, while debt explains the variations in the impact of the fear emotion. We also find that the impact of the joy emotion is more evident before the COVID-19 pandemic and more muted after the outbreak. Our findings reconcile varied research on Twitter's impact on tourism industry returns and provide insights to practitioners on using Twitter to gauge online users' collective knowledge of real outcomes.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140135044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effect of implied motion in travel photographs on visit intention: The mediating role of mental imagery 旅游照片中的隐含动作对访问意向的影响：心理意象的中介作用
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-10 DOI: 10.1016/j.tourman.2024.104919
Fangxuan (Sam) Li , Jianan Ma
{"title":"The effect of implied motion in travel photographs on visit intention: The mediating role of mental imagery","authors":"Fangxuan (Sam) Li ,&nbsp;Jianan Ma","doi":"10.1016/j.tourman.2024.104919","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104919","url":null,"abstract":"<div><p>Travel photographs play a crucial role in tourism marketing, and implied motion, that is, the use of techniques that give the illusion of movement, (e.g., through the use of blurring techniques, slow-speed photography, and images with rippling waves, or falling leaves) is a common feature within these images. The effect of implied motion in tourism photographs on tourist behavioral intention, however, had not been investigated up to this point. Drawing on conceptual metaphor theory, this study examined the influence of implied motion in travel photographs on tourists' intention to visit a destination. The results of four experiments suggest that travel photographs depicting implied motion can increase tourists’ visit intention and that mental imagery is the mediator. In addition, the moderating effects of verbal motion cues and attraction type were verified. Theoretical and managerial implications are also discussed.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140069546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Choosing the right fit: A practical guide to selecting measurement models for tourism constructs 选择合适的模型：为旅游构建物选择测量模型的实用指南
IF 12.7 1区 管理学
Tourism Management Pub Date : 2024-03-06 DOI: 10.1016/j.tourman.2024.104917
Josip Mikulić
{"title":"Choosing the right fit: A practical guide to selecting measurement models for tourism constructs","authors":"Josip Mikulić","doi":"10.1016/j.tourman.2024.104917","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104917","url":null,"abstract":"<div><p>The recent surge in scale development studies within tourism research necessitates a critical reevaluation of our approach to construct operationalization. This paper addresses a gap in the literature by posing a fundamental question: what is the intended purpose of the scale we are developing or using? By explicitly considering this question, researchers can make informed decisions about the most appropriate measurement model option. This article presents three common research objectives, each guiding researchers towards the most suitable modelling approach. Additionally, the article offers practical guidance on avoiding common pitfalls in scale development. This framework benefits both early-career researchers new to latent variable modelling and experienced researchers seeking to refine their approach to scale development and construct operationalization.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140041572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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