Tourism Management最新文献_第10页

A holistic model of tourists’ pro-sustainability shopping consumption: The role of tourist heterogeneity 游客可持续购物消费的整体模型：游客异质性的作用

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-06-08 DOI: 10.1016/j.tourman.2024.104976

Yanting Cai , Richard T.R. Qiu , Long Wen

引用次数: 0

Digitally enriched exhibitions: Perspectives from Museum professionals 数字化展览：博物馆专业人员的观点

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-21 DOI: 10.1016/j.tourman.2024.104970

Ding Xu , Wending Zhang , Chaozhi Zhang , Ruohan Mao , Chuhan Wang

{"title":"Digitally enriched exhibitions: Perspectives from Museum professionals","authors":"Ding Xu , Wending Zhang , Chaozhi Zhang , Ruohan Mao , Chuhan Wang","doi":"10.1016/j.tourman.2024.104970","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104970","url":null,"abstract":"<div><p>In approaching museum digitalisation, museum professionals are under-represented in tourism research. Yet they are key stakeholders whose opinions can help refine tourism knowledge. To address this gap, the present study assessed their social representation of digitally enriched exhibitions. In this two-phase qualitative study, 146 blog posts and 26 videos generated by museum professionals were retrieved and 22 interviews were completed. The analysis suggested the social representation is featured by 1) educational intent, 2) artefact-centred design, 3) complex visitor experience management, 4) critique of lacking cultural values, and 5) phygital strategy. Three themata were identified and explicated through in-depth interviews, namely education—entertainment, artefact-centred—visitor-centred, and materiality—digitalisation. The research serves as a meaningful portrayal of museum experts’ views. The museum context is socially and institutionally distinct. Studying and making digital experiences with museums adheres to heritage discourse and artefact materiality, in which concepts like hierolatry and factishism deserve contemplation.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141078552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data 工作属性对员工满意度非对称效应的动态变化：使用大数据的混合方法

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-21 DOI: 10.1016/j.tourman.2024.104967

Zhuo Li , Panagiotis Stamolampros , Xuefeng Zhao

{"title":"Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data","authors":"Zhuo Li , Panagiotis Stamolampros , Xuefeng Zhao","doi":"10.1016/j.tourman.2024.104967","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104967","url":null,"abstract":"<div><p>Given its direct influence on customer satisfaction and firm profitability, employee satisfaction has attracted much attention from scholars in the hospitality industry. However, the moderating variables that shape the asymmetric relationship between job attributes and employee satisfaction remain largely unexplored. We aim to fill this gap by considering the influence of employee position and organizational tenure on the relationship. We reveal the asymmetric relationships between employee satisfaction and various job attributes by performing an impact-asymmetry analysis and using a hybrid approach that integrates the big textual data from online reviews written by employees. Our results highlight some differences between managers and non-managers, with the former giving priority to organizational culture and work environment and the latter setting high expectations on employee benefits. These results also underscore the dynamic effect of organizational tenure on the aforementioned asymmetric relationships. Our empirical findings can guide managers in the hospitality industry in designing targeted strategies that can effectively maximize the satisfaction of their employees.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141078614","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A meta-analytic investigation of innovation predictors in tourism and hospitality organizations 对旅游业和酒店业组织创新预测因素的元分析调查

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-21 DOI: 10.1016/j.tourman.2024.104965

SangGon (Edward) Lim , Chihyung Michael Ok , Yang Yang

引用次数: 0

Interactive effects of AI awareness and change-oriented leadership on employee-AI collaboration: The role of approach and avoidance motivation 人工智能意识和以变革为导向的领导力对员工与人工智能合作的交互影响：接近动机和回避动机的作用

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-20 DOI: 10.1016/j.tourman.2024.104966

Zihan Yin , Haiyan Kong , Yehuda Baruch , Patrick L'Espoir Decosta , Yue Yuan

{"title":"Interactive effects of AI awareness and change-oriented leadership on employee-AI collaboration: The role of approach and avoidance motivation","authors":"Zihan Yin , Haiyan Kong , Yehuda Baruch , Patrick L'Espoir Decosta , Yue Yuan","doi":"10.1016/j.tourman.2024.104966","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104966","url":null,"abstract":"<div><p>AI application has been met with great concern in the hospitality field given its efficacy enhancement but threats to employee tasks and jobs. This study investigates the interactive impacts between AI awareness and change-oriented leadership on hospitality employees' protective behaviors, including whether and how the interactions influence employees’ collaboration with AI. A two-wave survey of hotel employees and an experiment of potential hotel practitioners were conducted with 478 and 252 valid respondents respectively. Empirical results show how the interactions predicted employee-AI collaboration via the two motivation types of approach and avoidance, as per protection motivation theory (PMT). The results offer change-oriented leadership as a coping strategy for employees to overcome perceived AI threats and engage in active collaboration with AI. In addition, the study reveals the positive role of AI awareness in embracing change and discusses the theoretical contributions and practical implications of AI-adopted hospitality.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141068171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Optimal carrying capacity in rural tourism: Crowding, quality deterioration, and productive inefficiency 乡村旅游的最佳承载能力：拥挤、质量下降和生产效率低下

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-20 DOI: 10.1016/j.tourman.2024.104968

José Francisco Baños-Pino , David Boto-García , Emma Zapico , Matías Mayor

引用次数: 0

How AI awareness can prompt service performance adaptivity and technologically-environmental mastery 人工智能意识如何促进服务性能的适应性和技术环境的驾驭能力

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-20 DOI: 10.1016/j.tourman.2024.104971

Ziying Mo , Matthew Tingchi Liu , Yu Ma

{"title":"How AI awareness can prompt service performance adaptivity and technologically-environmental mastery","authors":"Ziying Mo , Matthew Tingchi Liu , Yu Ma","doi":"10.1016/j.tourman.2024.104971","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104971","url":null,"abstract":"<div><p>Despite the growing tourism research interest in artificial intelligence (AI) awareness, this research field largely focuses on the effects of AI awareness on employees’ work-related outcomes, with few studies considering how AI awareness can prompt their both work- and life-related outcomes. Drawing on the job crafting strategies, we argue that AI awareness can encourage employees to address challenges and opportunities by engaging in different job crafting (prevention-focused vs. promotion-focused pathways), importantly, which can have different implications for subsequent employee service performance adaptivity (work-related) and technologically-environmental mastery (life-related) for navigating the changing technological environment. Meanwhile, high (vs. low) level of servant leadership can strengthen the promotion-focused (prevention-focused) job crafting pathway. Our proposed model was tested with data obtained through a time-lagged three-wave survey (multi-level and multi-source designs) of 325 employees and 56 supervisors across 24 tourism and hospitality companies. This research further offers theoretical implications and practical indications.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":null,"pages":null},"PeriodicalIF":12.7,"publicationDate":"2024-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141072850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-20 DOI: 10.1016/j.tourman.2024.104963

Joseph Lok-Man Lee

引用次数: 0

C.PasquinelliM.TrunfioSustainability-oriented Innovation in Smart Tourism：可持续目的地技术部署的挑战与陷阱2023Springer NatureGermany166 pp pp, € 109.99 ISBN 978-3-031-33676-8 (Hbk.), ISBN 978-3-031-33679-9, € 93.00 ISBN 978-3-031-33677-5 (eBook: EPUB and PDF)

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-17 DOI: 10.1016/j.tourman.2024.104961

Mir'atun Nisa', Tanza Dona Pertiwi, Rohmatul Farohah Kholison

引用次数: 0

IF 12.7 1区管理学

Tourism Management Pub Date : 2024-05-17 DOI: 10.1016/j.tourman.2024.104964

Tao Duan

引用次数: 0