Tourism Management最新文献_第10页

How do tourism activities and induced awe affect tourists’ pro-environmental behavior? 旅游活动和诱发的敬畏之心如何影响游客的环保行为？

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-18 DOI: 10.1016/j.tourman.2024.105002

Lujun Su , Mengyuan Li , Jun Wen , Xuehuan He

{"title":"How do tourism activities and induced awe affect tourists’ pro-environmental behavior?","authors":"Lujun Su , Mengyuan Li , Jun Wen , Xuehuan He","doi":"10.1016/j.tourman.2024.105002","DOIUrl":"10.1016/j.tourman.2024.105002","url":null,"abstract":"<div><p>With environmental protection gaining traction, prompting tourists to undertake pro-environmental behavior via self-guidance (vs. compliance with rules) merits attention. This research explored how different tourism activities influence tourists' pro-environmental behaviors by arousing distinctive emotions and cognition. Six scenario-based experiments revealed that unthreatened awe and threatened awe can each promote such behaviors. Relaxing tourism activities promote pro-environmental behaviors by awakening a stronger sense of unthreatened awe and self-enhancement; challenging tourism activities foster these behaviors by invoking a greater sense of threatened awe and self-protection. In addition, when a tourist's sense of power is high, a relaxing tourism activity path plays a role: it positively influences pro-environmental behavior through unthreatened awe and self-enhancement. Conversely, when a tourist's sense of power is low, a challenging tourism activity path is pertinent: threatened awe and self-protection act as serial mediators. These findings provide theoretical insights for destination managers to improve locations' environments.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105002"},"PeriodicalIF":10.9,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001213/pdfft?md5=1d0915c40ca26524ed863c00ca38ae21&pid=1-s2.0-S0261517724001213-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141728744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities 在沉默中挣扎？乡村旅游社区隐性冲突的形成机制

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-06 DOI: 10.1016/j.tourman.2024.104999

Yao Zhu , Fang Meng , Shousheng Chai , Yongguang Zou

{"title":"Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities","authors":"Yao Zhu , Fang Meng , Shousheng Chai , Yongguang Zou","doi":"10.1016/j.tourman.2024.104999","DOIUrl":"10.1016/j.tourman.2024.104999","url":null,"abstract":"<div><p>This study explored the formation and influencing factors of the understudied implicit conflict in rural tourism communities from a social capital perspective. An exploratory sequential mixed-method approach was used, including semi-structured interviews and household surveys with rural tourism community residents. The study identifies the formation mechanism of implicit conflicts and examines the influencing factors that drive conflict intentions. Findings revealed that residents experienced three stages of development: potential opposition, cognitive engagement, and conflict intention. The influencing factors, such as formal institutional disembedding, network disembedding, and loss of relational trust, positively affected rural community residents' conflict-related cognitive engagement and informal institutional embedding, which further positively influenced residents' conflict intentions. This study contributes to a better understanding and measurement of implicit conflict in rural tourism communities. It also provides significant implications for stakeholders to develop more comprehensive tourism planning and management strategies to enhance residents’ support for tourism.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104999"},"PeriodicalIF":10.9,"publicationDate":"2024-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001183/pdfft?md5=dfd078b243169a35ed8a0472a4c2acc1&pid=1-s2.0-S0261517724001183-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141556954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Can performance pressure hinder service recovery performance? The mediating role of shame and individual contingencies of work meaningfulness and proactivity 绩效压力会阻碍服务恢复绩效吗？羞耻感的中介作用以及工作意义和主动性的个体偶然性

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-05 DOI: 10.1016/j.tourman.2024.104972

Xingyu Wang , Yitong Yu , Jingwen Yan , Aysin Pasamehmetoglu

{"title":"Can performance pressure hinder service recovery performance? The mediating role of shame and individual contingencies of work meaningfulness and proactivity","authors":"Xingyu Wang , Yitong Yu , Jingwen Yan , Aysin Pasamehmetoglu","doi":"10.1016/j.tourman.2024.104972","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104972","url":null,"abstract":"<div><p>Hospitality employees have long been experiencing high pressure at work, due to the strict performance requirements from organizations and excessive socioemotional demands from customers. Although “performing well under pressure” is often considered a prerequisite for competent employees, findings from organizational psychologists regarding employees' responses to perceived performance pressure are divergent. To further elucidate this relationship, drawing upon the social self-preservation theory, this research proposes that performance pressure can elicit frontline employees' emotional experience of shame, which in turn, hampers their service recovery performance. Furthermore, we propose two individual contingencies of work meaningfulness and proactivity that alter employees' reactions to performance pressure. In particular, the experience of shame is more salient when employees perceive lower levels of meaningfulness or possess lower levels of proactivity. A mixed-method approach, involving both scenario-based experiment and multi-wave survey, is adopted. The results support our hypotheses. The findings provide a more holistic understanding of hospitality employees’ responses to performance pressure by uncovering the rarely investigated emotional pathway following performance pressure and identifying two salient individual boundary conditions.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104972"},"PeriodicalIF":10.9,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724000918/pdfft?md5=6cf63905f70e5824ef16c85d879d7a45&pid=1-s2.0-S0261517724000918-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141543742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

When travel blurs the self: The role of self-diagnosticity in tourist pay-what-you-want 当旅行模糊了自我：自我诊断在游客付费旅游中的作用

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-05 DOI: 10.1016/j.tourman.2024.105001

Jihao Hu , Lisa C. Wan

{"title":"When travel blurs the self: The role of self-diagnosticity in tourist pay-what-you-want","authors":"Jihao Hu , Lisa C. Wan","doi":"10.1016/j.tourman.2024.105001","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.105001","url":null,"abstract":"<div><p>While existing research on pay-what-you-want often focuses on specific factors within the tourism context (e.g., time pressure, social crowding) that impact customers' payment magnitude, little is known about how the tourism context per se may shape customers' responses in pay-what-you-want pricing. Building on the multiple self-aspects framework, self-diagnosticity theory, and escapism characteristics of tourism, this research proposes that, because one's core self-aspects are less available and accessible in the tourism environment, customers in the tourism (vs. daily) context undergo a diminished perception of self-diagnosticity, which motivates them to pay less in pay-what-you-want. Intriguingly, the negative effect of tourism (vs. daily) context on customers' pay-what-you-want payments will be reversed when customers are engaged in eudaimonic (vs. hedonic) experiences. The focal effect is examined in both pure consumption and cause marketing situations and the underlying mechanism is explored using both mediation and moderation approaches. Theoretical and managerial implications are also discussed.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105001"},"PeriodicalIF":10.9,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001201/pdfft?md5=abff0c3859f20effdc9d014c75558eb7&pid=1-s2.0-S0261517724001201-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141543741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development 边境居民的双重身份和矛盾情绪：预测边境社区对旅游业发展的支持

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-04 DOI: 10.1016/j.tourman.2024.105000

Nan Chen , Fangxuan (Sam) Li , Jianan Ma

{"title":"Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development","authors":"Nan Chen , Fangxuan (Sam) Li , Jianan Ma","doi":"10.1016/j.tourman.2024.105000","DOIUrl":"10.1016/j.tourman.2024.105000","url":null,"abstract":"<div><p>Given the limited understanding of border communities in tourism literature, this research examines the sentiment of residents in Dandong, which demarcates the Sino-North Korean border, toward their neighboring country by employing a sequential mixed research design. In Study 1, in-depth interviews were conducted with 25 Dandong residents. Content analysis revealed that identification with the neighboring country, senses of relative gratification and relative deprivation were the three main components of border resident sentiment. Study 2 surveyed 600 Dandong residents using an online questionnaire, to test potential impacts of border resident sentiments proposed based on interview findings and existing literature. The structural equation modeling results demonstrated that sentiment had a stronger capability than attitude in predicting border community support for tourism development. This study contributes new knowledge to the field of border tourism and offers enlightening ideas for the advancement of social identity theory. Important policy and managerial implications are also discussed.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105000"},"PeriodicalIF":10.9,"publicationDate":"2024-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001195/pdfft?md5=661fd0aa41d30286e11d593123e3248e&pid=1-s2.0-S0261517724001195-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141521704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Fantasy or reality? Unveiling the power of realistic narratives in tourism social media advertising 幻想还是现实？揭示旅游社交媒体广告中现实叙事的力量

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-03 DOI: 10.1016/j.tourman.2024.104998

Ali Selcuk Can , Yuksel Ekinci , Setenay Dilek-Fidler

{"title":"Fantasy or reality? Unveiling the power of realistic narratives in tourism social media advertising","authors":"Ali Selcuk Can , Yuksel Ekinci , Setenay Dilek-Fidler","doi":"10.1016/j.tourman.2024.104998","DOIUrl":"10.1016/j.tourman.2024.104998","url":null,"abstract":"<div><p>Narrative storytelling, a cornerstone of narrative persuasion theory, plays a crucial role in nurturing robust consumer-brand relationships. Understanding persuasive narratives within the social media domain is critical for destination brands. Hence, this study investigates the impact of realistic narratives on attitudinal destination brand loyalty, mediated by self-congruence and brand attachment across two experiments. Study 1 provides evidence for the superiority of adventure-themed realistic fictional narratives over fantasy one in Facebook advertisements. Study 2 supports the findings of Study 1 with a romantic-themed narrative and a diverse destination in Instagram advertisements. Moreover, Study 2 reveals that consumer fantasy proneness diminishes the influence of realistic fictional narratives on self-congruence. These findings suggest a strategic shift toward realistic narratives over fantasy ones to stimulate self-congruence and cultivate destination brand attachment, ultimately fortifying the bonds between travellers and destination brands.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104998"},"PeriodicalIF":10.9,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001171/pdfft?md5=307f6f53a9dc85931881978eacef6392&pid=1-s2.0-S0261517724001171-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141521342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The healing impact of travel on the mental health of breast cancer patients 旅行对乳腺癌患者心理健康的疗愈影响

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-02 DOI: 10.1016/j.tourman.2024.104997

Wei Xiong , Meijiao Huang , Xi Yu Leung , Yuanyuan Li

{"title":"The healing impact of travel on the mental health of breast cancer patients","authors":"Wei Xiong , Meijiao Huang , Xi Yu Leung , Yuanyuan Li","doi":"10.1016/j.tourman.2024.104997","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104997","url":null,"abstract":"<div><p>This study explores how breast cancer patients engage in travel and how travel may improve patients’ mental health. Data were collected from 31 breast cancer participants through interviews, and conventional content analysis was conducted. The results indicate that breast cancer patients participate in various travel activities that encompass natural, spiritual, interpersonal, cultural, and social aspects, and travel memories, including past travel nostalgia and future travel imagination. Using the chronic illness trajectory model, the study identifies three key healing roles of travel: mitigating death anxiety during the diagnosis stage, relieving psychological stress during the treatment stage, and promoting systematic recovery during the survivorship stage. These findings support the integration of travel-related interventions into the treatment and care of breast cancer patients. By facilitating these healing travel experiences, the tourism sector may play a crucial role in enhancing the quality of life for individuals facing serious health challenges.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104997"},"PeriodicalIF":10.9,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S026151772400116X/pdfft?md5=08aac88e453dc0e12ea6db041070fb4a&pid=1-s2.0-S026151772400116X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141484777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The dark side of robot usage for hotel employees: An uncertainty management perspective 酒店员工使用机器人的阴暗面：不确定性管理视角

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-07-02 DOI: 10.1016/j.tourman.2024.104994

Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong

{"title":"The dark side of robot usage for hotel employees: An uncertainty management perspective","authors":"Su-Ying Pan, Yangpeng Lin, Jose Weng Chou Wong","doi":"10.1016/j.tourman.2024.104994","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104994","url":null,"abstract":"<div><p>The increasing usage of service robots in hotels has generated discussions about their positive impacts. However, little research has been done on the adverse aspects of robot usage from the perspective of the employees, and few studies have investigated the antecedents of employee robot risk awareness. This study posits that employees are aware of potential threats posed by robots; they observe the organization's investment in robot development and witness customers' satisfaction with robot usage. People with greater robot risk awareness engage in more withdrawal behaviors at work (employee sample in Study 1) and report lower intentions to work in the hospitality industry (student sample in Study 2). Those two relationships are further contingent upon employees' learning goal orientation. The proposed relationships were validated by a survey-based study (612 frontline employees) and two experiments (205 student participants). Based on the research results, hotels are encouraged to emphasize augmentation but not automation.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104994"},"PeriodicalIF":10.9,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001134/pdfft?md5=442e51e0e1e30a10e7bec72cbdf09214&pid=1-s2.0-S0261517724001134-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141484804","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China 生计可持续性中的自我实现预言：中国坪前村的乡村旅游

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-06-29 DOI: 10.1016/j.tourman.2024.104988

Qian Chen , Liping A. Cai

{"title":"Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China","authors":"Qian Chen , Liping A. Cai","doi":"10.1016/j.tourman.2024.104988","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104988","url":null,"abstract":"<div><p>This study proposes a conceptual model of villagers' risk perceptions of poverty recurrence. Integrating the sustainable livelihoods framework (SLF) with the concept of self-fulfilling prophecy, the study employed a mixed-method approach in the empirical analyses using data collected over four years in <em>Pingqian</em> Village, China. The study revealed that rural tourism empowered the villagers to improve their physical and financial capital by reducing dependence on cropland. However, interactive vulnerabilities can significantly impact their risk perceptions of poverty recurrence, thus shaping their behaviors in investment decisions and business operations in rural tourism. This raises concerns about potential overreliance on tourism in rural communalities that may undermine sustainability goals. In practical terms, the study presents a mechanism to monitor villagers’ risk perceptions of poverty recurrence at different risk levels. The conceptual and empirical results enrich the SLF and sustainability literature and practice by highlighting the bidirectional relationship between vulnerabilities and livelihood assets.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104988"},"PeriodicalIF":10.9,"publicationDate":"2024-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001079/pdfft?md5=157a1c7865e0d480d4f276b62995d636&pid=1-s2.0-S0261517724001079-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141484778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders 旅游业和酒店业的初创科技企业：从早期初创企业创始人的网络化社会资本理论视角出发

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-06-27 DOI: 10.1016/j.tourman.2024.104996

Thanakarn Bella Vongvisitsin , Vincent Wing Sun Tung

{"title":"Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders","authors":"Thanakarn Bella Vongvisitsin , Vincent Wing Sun Tung","doi":"10.1016/j.tourman.2024.104996","DOIUrl":"https://doi.org/10.1016/j.tourman.2024.104996","url":null,"abstract":"<div><p>Technology start-up entrepreneurship serves as the backbone of innovations within the tourism and hospitality industry. However, there is a lack of comprehensive research investigating the perspectives of founders who are the original innovators. Via social capital theory, this study aims to explore the entrepreneurial processes of founders during the critical early stages, determining the survival of technology start-ups. The research adopts a qualitative in-depth interviewing approach with seventeen early-stage tourism and hospitality start-up founders in Hong Kong and Thailand. By employing abductive thematic analysis, the study develops a novel conceptualization of the networked social capital, comprising four interconnected themes: team building, fundraising and resource acquisition, collaboration and partnerships, and credibility building. Also, the study highlights the evolving social dynamics among start-up ecosystem actors influenced by cutting-edge technologies. This study contributes to the tourism and hospitality literature and offers practical implications for start-up entrepreneurs, public policymakers, and tourism and hospitality firms.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 104996"},"PeriodicalIF":10.9,"publicationDate":"2024-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001158/pdfft?md5=04b28c96dcbbfe4ec8232558c0e215aa&pid=1-s2.0-S0261517724001158-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141484779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0