真实的体验和游客粘性：当景观在世界自然遗产地被修复

IF 10.9 1区管理学 Q1 ENVIRONMENTAL STUDIES

Tourism Management Pub Date : 2024-12-24 DOI:10.1016/j.tourman.2024.105124

Li Cheng , Yingying Ju , Tingting Wang , Geoffrey Wall , Jun Li , Meiyu Wang

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引用次数: 0

摘要

自然遗产景观的重建引起了人们的关注。本文采用归纳主题分析法提取真实体验和访客粘性。然后，采用模糊集定性比较分析（fsQCA）来探讨两者之间的因果关系。研究发现：(1)自然遗产景观的修复在一定程度上为游客提供了高质量的体验，游客也在一定程度上支持自然遗产景观的修复；(2)游客对修复自然遗产地的真实体验包括环境真实性、品牌真实性、自我真实性和定制真实性；(3)环境真实性和自我真实性是影响游客粘性的重要维度；(4)访客粘性和缺乏粘性是由多种因素形成的，它们的形成路径并不完全相反。本研究拓展了对自然遗产地的真实体验和游客粘性的研究，并为自然遗产地的修复提供建议。

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Authentic experiences and visitor stickiness: When landscapes are restored at a world natural heritage site

The reconstruction of natural heritage landscapes has aroused concern. This paper uses inductive topic analysis to extract authentic experiences and visitor stickiness. Then, fuzzy-set qualitative comparative analysis (fsQCA) is used to explore the causal relationships between them. It is found that: (1) the restoration of natural heritage landscapes provided high-quality experiences for visitors to some extent, and visitors also supported the restoration of the natural heritage site to some extent; (2) visitors' authentic experiences of restored natural heritage sites embrace environmental authenticity, brand authenticity, self-authenticity, and customized authenticity; (3) environmental authenticity and self-authenticity are important dimensions that affect visitor stickiness; and (4) visitor stickiness and lack of stickiness are formed by multiple factors, and their formation paths are not completely opposite to each other. This study expands research on authentic experiences and visitor stickiness at natural heritage sites and provides suggestions for the restoration of such sites.

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来源期刊

Tourism Management Multiple-

CiteScore

24.10

自引率

7.90%

发文量

190

审稿时长

45 days

期刊介绍： Tourism Management, the preeminent scholarly journal, concentrates on the comprehensive management aspects, encompassing planning and policy, within the realm of travel and tourism. Adopting an interdisciplinary perspective, the journal delves into international, national, and regional tourism, addressing various management challenges. Its content mirrors this integrative approach, featuring primary research articles, progress in tourism research, case studies, research notes, discussions on current issues, and book reviews. Emphasizing scholarly rigor, all published papers are expected to contribute to theoretical and/or methodological advancements while offering specific insights relevant to tourism management and policy.