Tourism ManagementPub Date : 2024-10-09DOI: 10.1016/j.tourman.2024.105066
Inmaculada Gallego , Xavier Font , Anna Torres-Delgado
{"title":"Balancing economic benefits and environmental costs: Introducing carbon footprint indicators in tourist market targeting","authors":"Inmaculada Gallego , Xavier Font , Anna Torres-Delgado","doi":"10.1016/j.tourman.2024.105066","DOIUrl":"10.1016/j.tourman.2024.105066","url":null,"abstract":"<div><div>We argue that governments’ decisions to target certain tourist markets must consider both benefits and costs. We design a composite indicator methodology to assess economic benefits, using six classic indicators of market desirability (leadership, dynamism, seasonality, length of stay, expenditure and connectivity), which we complement with two carbon footprint indicators indicative of some of the costs incurred by the planet (CO<sub>2e</sub> per tourist night and CO<sub>2e</sub> per tourist trip). We model how target market decisions should change as the weight given to carbon costs changes from zero (current scenario) to 25% and 50% in the set of indicators used to select target markets. Adding carbon data in a cost-benefit analysis makes regional and national markets much more attractive than distant markets due to their low carbon footprints, despite shorter tourist stays or lower expenditures. Our method can inform government strategies to decarbonize while maintaining a clear market focus.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105066"},"PeriodicalIF":10.9,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142428550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-10-08DOI: 10.1016/j.tourman.2024.105064
Jingyi Cheng , Yang Xu , Izzy Yi Jian , Mengyao Ren , Sangwon Park
{"title":"Spatial concentration of intra-urban tourist activities and inter-group differences between Asian, European and North American travelers in Korean cities","authors":"Jingyi Cheng , Yang Xu , Izzy Yi Jian , Mengyao Ren , Sangwon Park","doi":"10.1016/j.tourman.2024.105064","DOIUrl":"10.1016/j.tourman.2024.105064","url":null,"abstract":"<div><div>With increasing concerns about overtourism and its associated impacts, there remains an imperative need to understand the spatial concentration of tourist activities within destinations. This study demonstrates that mobile phone data can be leveraged to accurately quantify the spatial concentration effect and potential heterogeneity among travelers with different social backgrounds. We introduce an analytical framework and demonstrate its efficacy through a case study of international travelers in three Korean cities (Seoul, Busan and Jeju). Results show that Asian travelers exhibit the highest spatial concentration, followed by European and North Americans, a finding that is consistent across all three cities and different times of the day. The Theil’s entropy index effectively portrays spatial similarity of activities among the three groups, revealing that the spatial preferences of European travelers are intermediate between those of Asians and North Americans. The findings underscore the importance of considering travelers’ social backgrounds in tourist flow management.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105064"},"PeriodicalIF":10.9,"publicationDate":"2024-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142428752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Revisiting the effects of tourism and hospitality servicescapes on customers: A complexity approach","authors":"Spiros Gounaris , Kalliopi Chatzipanagiotou , Kalipso Karantinou , Christos D. Koritos","doi":"10.1016/j.tourman.2024.105068","DOIUrl":"10.1016/j.tourman.2024.105068","url":null,"abstract":"<div><div>The critical role of built environment (servicescape) on customers' psychological and behavioral responses has been extensively documented in tourism and hospitality. Researchers, however, have relied on a variety of ways to operationalize the servicescape effects on customers' responses, none of which accounts for the subjectivity governing how customers perceive and interact with the servicescape. Through a qualitative and a quantitative study across full-service restaurants, this study demonstrates that customers perceive servicescape components in configurations rather than in isolation, ad hoc groups, or holistically. Moreover, contrary to what past research has declared, customers' future behavioral responses (i.e., approach/avoidance) emerge not in a sequential/linear mode but rather through a complex/combinatory process. On the basis of these findings, the study showcases a set of methods and analytical techniques for helping researchers and practitioners gauge customer-generated servicescape configurations and identify the complex pathways through which such configurations shape customers’ behavioral intentions.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105068"},"PeriodicalIF":10.9,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142428756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-10-04DOI: 10.1016/j.tourman.2024.105065
Tian Ye , Anna S. Mattila
{"title":"Morality expression drives favorable consumer outcomes for P2P tour guide: The role of elevation, trust, and enjoyment","authors":"Tian Ye , Anna S. Mattila","doi":"10.1016/j.tourman.2024.105065","DOIUrl":"10.1016/j.tourman.2024.105065","url":null,"abstract":"<div><div>The emerging peer-to-peer platforms enable individual tour guides to market themselves via online profiles. Given the growing societal interest in responsible tourism, tour guides can utilize online profiles to communicate responsible tourism endeavors that showcase positive moral character. However, how consumers respond to such expressions of responsible conduct is unknown. Through four experiments, we find that a moral self-description (vs. social or control) elicited higher elevation, further enhancing trust and enjoyment, leading to more favorable consumer responses (i.e., booking intention, willingness to pay, and likelihood to recommend). Thus, the underlying mechanisms are explained by elevation, trust, and enjoyment. Moreover, consumers' self-esteem and tour guides' motives are two boundary conditions. Specifically, positive reactions to the tour guide's morality expression are more pronounced among high self-esteem individuals and when the guide is intrinsically motivated. This research contributes to the literature on P2P tourism services and offers practical implications for tourism providers.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105065"},"PeriodicalIF":10.9,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142428755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-09-26DOI: 10.1016/j.tourman.2024.105059
Jun Chen, Xinran Lehto
{"title":"Shaping digital luxury perception: The impact of curvature in website design","authors":"Jun Chen, Xinran Lehto","doi":"10.1016/j.tourman.2024.105059","DOIUrl":"10.1016/j.tourman.2024.105059","url":null,"abstract":"<div><div>Design-oriented studies play a pivotal role in shaping the future of hospitality, as they directly influence guest experience, operational efficiency, and even brand identity. This research pioneers the exploration of how font and corner curvature—two indispensable elements of website graphic design—affect the perception of luxury in digital branding through hedonic values and readability. Utilizing a mock-up luxury hotel website, we examined the effects of corner and font curvature through an experiment with 182 participants. The results show that: 1) both rounded corners and fonts increase the site's hedonic value, 2) rounded fonts improve readability, 3) hedonic value and readability significantly enhance luxury perception, and 4) sharp corners improve luxury perception. We recommend a combination of sharp corners and rounded fonts for luxury hotels, as sharp corners enhance luxury perception while rounded fonts improve readability and hedonic values. This approach balances brand identity with functionality and digital pleasure.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105059"},"PeriodicalIF":10.9,"publicationDate":"2024-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142321939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-09-26DOI: 10.1016/j.tourman.2024.105060
Yelim (Erin) Kim, Juan Luis Nicolau
{"title":"Effect of popular culture on tourism firms' market value:A destination brand equity perspective","authors":"Yelim (Erin) Kim, Juan Luis Nicolau","doi":"10.1016/j.tourman.2024.105060","DOIUrl":"10.1016/j.tourman.2024.105060","url":null,"abstract":"<div><div>Popular culture provides numerous benefits to destinations, enhancing their image, reputation, and sales. While previous research on its impact on tourism has predominantly focused on individuals’ perception and behavior toward a destination, little attention has focused on its potential spillover effect on the tourism and hospitality firms. This spillover can create destination brand-related intangible assets that positively influence firm value. Based on the customer-based brand equity theoretical framework, this study reveals that popular culture significantly affects the firm value of the tourism and hospitality industries, with notable effects observed two days after the event. Individual companies operating under the umbrella brand of a destination gain advantages from the improved brand knowledge associated with that overarching brand. The findings also highlight that the unique characteristics and nuances of popular cultural content, such as its genre, popularity scope, and celebrity effect, play a crucial role in shaping the magnitude of its impact.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105060"},"PeriodicalIF":10.9,"publicationDate":"2024-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142321941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-09-24DOI: 10.1016/j.tourman.2024.105061
Valério Souza-Neto, Brent Moyle
{"title":"Preregistration is not a panacea, but why? A rejoinder to Chen & Li's (2024) “infusing preregistration into tourism research”","authors":"Valério Souza-Neto, Brent Moyle","doi":"10.1016/j.tourman.2024.105061","DOIUrl":"10.1016/j.tourman.2024.105061","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105061"},"PeriodicalIF":10.9,"publicationDate":"2024-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001808/pdfft?md5=1c026f28e108ea44fead06a47272c893&pid=1-s2.0-S0261517724001808-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142312604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-09-24DOI: 10.1016/j.tourman.2024.105063
Jiekuan Zhang
{"title":"Patterns of innovation-driven tourism competitiveness: Insights from 270 Chinese cities","authors":"Jiekuan Zhang","doi":"10.1016/j.tourman.2024.105063","DOIUrl":"10.1016/j.tourman.2024.105063","url":null,"abstract":"<div><div>This paper utilizes innovation ecosystem theory to examine how an innovation ecosystem (comprising economic, technological, labor, and institutional subsystems) promotes tourism competitiveness through internal interaction. Employing fuzzy-set qualitative comparative analysis and necessary condition analysis techniques, this study assesses the necessity and sufficiency of an innovation ecosystem for high tourism competitiveness. Findings demonstrate that industrial structure and human capital innovations are requisite for tourism competitiveness, with the former being more universally applicable. Further, this study identifies an earlier innovation-driven mechanism for superior tourism competitiveness: leveraging industrial structure and human capital, and four contemporary innovation-driven mechanisms: leveraging industrial structure, leveraging policy, leveraging technology, and leveraging industrial structure and wages. The rationalization of industrial structure and human capital enhancement serve distinct bottleneck roles. This article contributes to understanding the link between innovation ecosystems and tourism and similarly suggests approaches for enhancing tourism competitiveness through innovation system development.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105063"},"PeriodicalIF":10.9,"publicationDate":"2024-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142314633","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-09-23DOI: 10.1016/j.tourman.2024.105062
Zengxiang Chen , Xiang (Robert) Li
{"title":"No panacea, but a pivotal progress – A response to Souza-Neto and Moyle","authors":"Zengxiang Chen , Xiang (Robert) Li","doi":"10.1016/j.tourman.2024.105062","DOIUrl":"10.1016/j.tourman.2024.105062","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105062"},"PeriodicalIF":10.9,"publicationDate":"2024-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142312603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tourism ManagementPub Date : 2024-09-21DOI: 10.1016/j.tourman.2024.105058
Youlin Huang , Wei Wu , Lixian Qian
{"title":"Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities","authors":"Youlin Huang , Wei Wu , Lixian Qian","doi":"10.1016/j.tourman.2024.105058","DOIUrl":"10.1016/j.tourman.2024.105058","url":null,"abstract":"<div><p>Online self-presentation of luxury tourism experiences can lead to negative outcomes such as others' envy and hostility in online travel communities (OTCs). Thus, some users have learned to present their tourism experience in a more implicit manner, rather than being explicit, and the influence of different self-presentations merits exploration in the tourism literature. Drawing on the theory of value co-destruction, we examine whether, how, and when explicit (vs. implicit) self-presentation of luxury tourism experiences would induce others' value co-destruction intention by triggering perceived conflict in OTCs. Three experiments show that explicit (vs. implicit) self-presentation is more likely to trigger others’ value co-destruction intention by intensifying perceived informational and relational conflict. In addition, for implicit self-presentation, those sharing similar experiences with luxury self-presenters would develop weaker conflict perceptions than would those without similar experiences. We offer novel insights for improving the OTC experience to prevent value co-destruction.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"107 ","pages":"Article 105058"},"PeriodicalIF":10.9,"publicationDate":"2024-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142271550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}