Tourism Management最新文献

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Tourism value co-creation: the more we contribute – the more we value 旅游价值共创:贡献越多,价值越高
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-09-02 DOI: 10.1016/j.tourman.2025.105292
James A. Busser , Lenna V. Shulga
{"title":"Tourism value co-creation: the more we contribute – the more we value","authors":"James A. Busser ,&nbsp;Lenna V. Shulga","doi":"10.1016/j.tourman.2025.105292","DOIUrl":"10.1016/j.tourman.2025.105292","url":null,"abstract":"<div><div>The traditional understanding of value involves assessing gains or determining whether benefits outweigh costs. Conventional wisdom and most research in tourism and hospitality suggest that people want to spend as little as possible on services and receive maximum benefits to perceive something as valuable. Based on service-dominant logic, theory of value, and praxical value conceptualization, we propose and demonstrate that, contrary to the conventional wisdom, when multiple actors co-create value, “the more they contribute, the more they value.” The findings suggest that through value co-creation (VCC) processes in tourism and hospitality, when individuals invest their resources, knowledge, time, and effort, and collaborate with others, the more they contribute, the more they value the outcomes. In three experiments that simulate VCC in tourism and hospitality, co-creating experiences, and co-innovation in a resort setting, using multivariate analysis of variance (MANOVA), results revealed that resource contribution increases one's value perceptions. Resource contribution in tourism VCC has a positive effect on one's perceptions of value, including co-created value, and on their subjective wellbeing, both for customers and hospitality employees. Furthermore, gender differences played a role in assessing resource contribution in VCC.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105292"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144926349","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of visual perspective in advertising on tourist misbehavior 广告视觉视角对游客不当行为的影响
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-09-26 DOI: 10.1016/j.tourman.2025.105312
Lu (Monroe) Meng , Shuo Pang , Mengying Zhang , Yan Liu , Xavier Font
{"title":"The impact of visual perspective in advertising on tourist misbehavior","authors":"Lu (Monroe) Meng ,&nbsp;Shuo Pang ,&nbsp;Mengying Zhang ,&nbsp;Yan Liu ,&nbsp;Xavier Font","doi":"10.1016/j.tourman.2025.105312","DOIUrl":"10.1016/j.tourman.2025.105312","url":null,"abstract":"<div><div>The challenge of addressing tourist misbehavior has garnered significant attention from both the industry and academia. This research integrates visual perspective literature with normative moral theory to identify persuasive forms of advertisements, with a view to discourage tourist misbehavior. We have conducted four experiments, which consistently demonstrate that deontological reasoning can explain why a third-person (versus first-person) perspective in advertising leads to more actions (in field experiments), and stronger intentions to reduce tourist misbehavior. In addition, we find that egoistic appeals (versus altruistic appeals) weaken the effectiveness of the third-person perspective in reducing tourists’ intention to misbehave. These findings provide valuable insights for tourism site administrators, marketing professionals, and destination management organizations by highlighting the strategic use of morally persuasive advertisements to discourage tourist misbehavior.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105312"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145158328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How practitioners can leverage GenAI to bridge the research-practice gap 从业者如何利用GenAI来弥合研究与实践之间的差距
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-09-24 DOI: 10.1016/j.tourman.2025.105309
Wassili Lasarov , Melanie Trabandt , Stefan Hoffmann , Giampaolo Viglia
{"title":"How practitioners can leverage GenAI to bridge the research-practice gap","authors":"Wassili Lasarov ,&nbsp;Melanie Trabandt ,&nbsp;Stefan Hoffmann ,&nbsp;Giampaolo Viglia","doi":"10.1016/j.tourman.2025.105309","DOIUrl":"10.1016/j.tourman.2025.105309","url":null,"abstract":"<div><div>Despite the practical relevance of many tourism research studies, organizations and policymakers often struggle to integrate them due to time constraints, language barriers, limited resources, and interaction challenges. Generative artificial intelligence (GenAI) offers new capabilities to overcome these barriers. We propose a GenAI-enabled knowledge translation process with three stages: (i) research curation to identify and translate relevant literature; (ii) content creation to produce materials; and (iii) market research using synthetic guests to pre-test their effectiveness. We examine the capabilities, limitations, and ethical implications of GenAI at each stage, drawing on a systematic review of GenAI and tourism literature. To equip managers with the knowledge and tools needed to harness research-based insights effectively, we offer a toolkit comprising a handbook, a promptbook, and tailored GPT models. The toolkit enables tourism and hospitality practitioners to apply research findings in their decision-making and content strategies without direct stakeholder interaction.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105309"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Two sides to every coin: The mixed impacts of intelligent technology disruption and employees’ implicit belief on taking charge 每一枚硬币都有两面:智能技术颠覆的混合影响,以及员工对掌控权的内在信念
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-09-22 DOI: 10.1016/j.tourman.2025.105311
Shi Qiao , Tang Yao , Shangwen Wu , Ye Chen
{"title":"Two sides to every coin: The mixed impacts of intelligent technology disruption and employees’ implicit belief on taking charge","authors":"Shi Qiao ,&nbsp;Tang Yao ,&nbsp;Shangwen Wu ,&nbsp;Ye Chen","doi":"10.1016/j.tourman.2025.105311","DOIUrl":"10.1016/j.tourman.2025.105311","url":null,"abstract":"<div><div>Intelligent technology disruption in tourism and hospitality has ignited discussions regarding its effects on employees' work-related behaviors. However, limited research has investigated whether this disruption influences tourism and hospitality employees' taking charge. Drawing on conservation of resources theory and implicit theory, we contend that intelligent technology disruption exerts mixed effects on employees' taking charge, and these effects are contingent on their different implicit beliefs. Specifically, for entity believers, their heightened perception of technology-driven job replacement insecurity stifles their taking charge. Conversely, for incremental believers, their enhanced level of technology-driven job transformation insecurity stimulates their taking charge. Our dual-path model was validated through five studies involving 1262 participants from hotels, travel agencies, and airlines. The findings offer theoretical implications, as well as practical insights for tourism and hospitality organizations seeking to manage employees’ taking charge effectively, thereby promoting bottom-up organizational change in an era steeped in rapid advancements in intelligent technologies.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105311"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145118574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Coherent forecasts for tourism demand with automated immutability constraints 具有自动不变性约束的旅游需求连贯预测
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-11-11 DOI: 10.1016/j.tourman.2025.105342
Quan Wen , Yanrong Zeng , Fotios Petropoulos , Yanfei Kang
{"title":"Coherent forecasts for tourism demand with automated immutability constraints","authors":"Quan Wen ,&nbsp;Yanrong Zeng ,&nbsp;Fotios Petropoulos ,&nbsp;Yanfei Kang","doi":"10.1016/j.tourman.2025.105342","DOIUrl":"10.1016/j.tourman.2025.105342","url":null,"abstract":"<div><div>This study tackles key challenges in tourism demand forecasting within a hierarchical time series framework. To ensure coherence across aggregation levels and improve forecasting performance, we incorporate immutability constraints that preserve forecasts for strategically important nodes. Two automated selection methods are proposed to identify such nodes: (i) a clustering-based approach that ensures dispersion across levels, and (ii) a penalized optimization approach that selects immutable nodes based on data-driven criteria. Through Monte Carlo simulations, and two empirical applications, we demonstrate that the proposed methods improve forecast accuracy, robustness and flexibility while preserving interpretability. The framework is model-agnostic with respect to base forecasts and provides tourism managers with a scalable, data-driven tool to focus on critical segments, improve resource allocation, and support strategic planning in tourism management.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105342"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145499043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How moral judgment incongruence affects employee job crafting: The moderating roles of AI-generated ads' verisimilitude and creativity 道德判断不一致如何影响员工的工作制作:人工智能生成广告的真实性和创造力的调节作用
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-24 DOI: 10.1016/j.tourman.2025.105333
Hua Fan , Wangshuai Wang , Lu (Monroe) Meng
{"title":"How moral judgment incongruence affects employee job crafting: The moderating roles of AI-generated ads' verisimilitude and creativity","authors":"Hua Fan ,&nbsp;Wangshuai Wang ,&nbsp;Lu (Monroe) Meng","doi":"10.1016/j.tourman.2025.105333","DOIUrl":"10.1016/j.tourman.2025.105333","url":null,"abstract":"<div><div>AI-powered destination advertising is reshaping tourism and hospitality. However, frontline employees often have differing moral judgments about generative AI (GenAI) advertising, creating challenges from intra-organizational moral incongruence. This research, based on social cognitive and cognitive rumination theories, examines how leader-employee moral incongruence over GenAI ads impact workplace outcomes and how ad features moderate these effects. A field survey of 941 hotel employees (Study 1) found that congruent moral judgments between leaders and employees foster approach job crafting while reducing avoidance job crafting. Two online experiments with 800 practitioners (Study 2) revealed that the negative effects of moral incongruence on approach job crafting are intensified by higher ad verisimilitude but mitigated by greater ad creativity. Moral incongruence also more strongly promotes avoidance job crafting when ad verisimilitude is high. Finally, a field experiment (Study 3) involving 826 leader-follower dyads in a travel agency corroborates these findings.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105333"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145361786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts 主观感知很重要:旅游与日常环境中与自然接触对创造性思维的影响
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-28 DOI: 10.1016/j.tourman.2025.105334
Yuan Zhi, Kun Zhang, Chunyu Jiang, Xiao Shang
{"title":"Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts","authors":"Yuan Zhi,&nbsp;Kun Zhang,&nbsp;Chunyu Jiang,&nbsp;Xiao Shang","doi":"10.1016/j.tourman.2025.105334","DOIUrl":"10.1016/j.tourman.2025.105334","url":null,"abstract":"<div><div>Examining how everyday and tourism contexts are subjectively perceived to elicit distinct mental states offers valuable insights into the intrinsic value of tourism. This research examines the impact of contact with nature on creative thinking in tourism compared to everyday contexts through a mixed-methods approach involving an online survey (Study 1: N = 438), a scenario-based experiment (Study 2: N = 300), and a field survey conducted at Beijing Olympic Forest Park (Study 3: N = 164). The results demonstrate that contact with nature during tourism significantly enhances creative thinking compared to everyday contexts. Mental bandwidth partially mediates this dynamic, with openness to experience further moderating the impact of nature contact contexts on mental bandwidth. These findings advance the literature by highlighting the distinctive social and psychological benefits of tourism in promoting creativity beyond what is typically experienced in everyday life.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105334"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145382598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tourism effects of the carbon generalized system of preferences: Value creation and heterogeneous responses 碳广义偏好系统的旅游效应:价值创造与异质性响应
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-15 DOI: 10.1016/j.tourman.2025.105328
Jiekuan Zhang
{"title":"Tourism effects of the carbon generalized system of preferences: Value creation and heterogeneous responses","authors":"Jiekuan Zhang","doi":"10.1016/j.tourman.2025.105328","DOIUrl":"10.1016/j.tourman.2025.105328","url":null,"abstract":"<div><div>This study applies the theory of externality internalization in environmental economics to develop a novel city-level panel dataset combining statistical data and textual evidence. Through empirical analysis of 286 Chinese cities, this study establishes the causal relationship between the carbon generalized system of preferences (CGSP) pilot policy and tourism development while identifying its underlying mechanisms. The results demonstrate that CGSP overcomes the cost-constraining paradigm typical of conventional environmental policies, effectively driving tourism advancement through integrated value endowment, information feedback, and behavioral incentivization mechanisms. Crucially, digitalization and green finance simultaneously reinforce CGSP's positive effects on tourism and enhance the functional efficacy of these mechanisms. Moreover, the tourism-promoting impact exhibits significant heterogeneity. This research pioneers the integration of environmental economics with digital transformation theory and financial intermediation theory. By constructing a comprehensive “policy signals-behavioral responses-ecological capital” mechanistic framework, this study presents China's approach to synergistic environmental-tourism development.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105328"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145325225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Is the match always good? Interaction of endorser type and language style of short video title on tourists’ watching decisions 比赛总是很精彩吗?短视频标题类型和语言风格对游客观看决策的交互作用
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-25 DOI: 10.1016/j.tourman.2025.105336
Jingqiang Wang , Xinyi Ding , Meizhen Lin , Min Li
{"title":"Is the match always good? Interaction of endorser type and language style of short video title on tourists’ watching decisions","authors":"Jingqiang Wang ,&nbsp;Xinyi Ding ,&nbsp;Meizhen Lin ,&nbsp;Min Li","doi":"10.1016/j.tourman.2025.105336","DOIUrl":"10.1016/j.tourman.2025.105336","url":null,"abstract":"<div><div>Based on language expectancy theory (LET), this study examined the interaction between destination endorser type (official vs. celebrity) and language style of short video titles (formal vs. informal) on tourists’ watching decisions (including both watching intentions and actual watching behavior). Through a secondary data analysis, neurobiological measures (event-related potentials, ERPs) and a scenario-based experiment, results revealed that official endorsers paired with informal language style titles enhance perceived stereotype inconsistency and boost watching decisions, suggesting a positive violation of language expectations. Official endorsers paired with formal language style titles triggered similarity categorization but weaker effects in motivating watching decisions. In contrast, celebrity endorsers paired with informal (vs. formal) language style titles increased watching decisions, inconsistent with positive violation of language expectations hypothesis. This study provides behavioral and neurobiological evidence for LET in tourism endorsement marketing. We also discussed how to select suitable language styles for short video titles with different endorsers.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105336"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145361784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating work–family and family–work conflicts during bleisure travel with family: The roles of personal involvement and perceived control 与家人一起休闲旅行中处理工作-家庭和家庭-工作冲突:个人参与和感知控制的作用
IF 12.4 1区 管理学
Tourism Management Pub Date : 2026-04-01 Epub Date: 2025-10-26 DOI: 10.1016/j.tourman.2025.105331
Xingyi Zhang , Jing Li , Xiaolong Shao , Heesu Han
{"title":"Navigating work–family and family–work conflicts during bleisure travel with family: The roles of personal involvement and perceived control","authors":"Xingyi Zhang ,&nbsp;Jing Li ,&nbsp;Xiaolong Shao ,&nbsp;Heesu Han","doi":"10.1016/j.tourman.2025.105331","DOIUrl":"10.1016/j.tourman.2025.105331","url":null,"abstract":"<div><div>As bleisure travel with family increases, understanding the dual-role conflicts faced by these travelers is crucial. Grounded in Conservation of Resources Theory and Stress and Coping Theory, this study examines how work–family and family–work conflicts shape travelers' experiences throughout business event participation and travel. A mixed-methods approach was employed: Study 1 used a qualitative method to identify key sources of conflict, informing construct contextualization in Study 2, which applied a quantitative approach to examine conflict effects and the moderating role of perceived control. Findings reveal that both forms of conflict influence domain-specific involvement and travelers’ emotions. This study contributes to bleisure travel literature by introducing a dual-role conflict framework and identifying perceived control as a psychological resource. Practical implications include adjusting event settings to facilitate family participation (e.g., offering on-site childcare) and enhancing perceived control to help attendees balance work and family roles during business trips.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"113 ","pages":"Article 105331"},"PeriodicalIF":12.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145396365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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