Tourism Management最新文献

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The estrangement experience in travel and tourism 旅游中的隔阂体验
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-24 DOI: 10.1016/j.tourman.2024.105127
Li Miao , Jinyoung Im , Jingjing Hu , Kevin Kam Fung So , Zhuowei (Joy) Huang , Xiaoxiao Fu
{"title":"The estrangement experience in travel and tourism","authors":"Li Miao ,&nbsp;Jinyoung Im ,&nbsp;Jingjing Hu ,&nbsp;Kevin Kam Fung So ,&nbsp;Zhuowei (Joy) Huang ,&nbsp;Xiaoxiao Fu","doi":"10.1016/j.tourman.2024.105127","DOIUrl":"10.1016/j.tourman.2024.105127","url":null,"abstract":"<div><div>The co-presence of socially unrelated yet physically proximate strangers often constitutes a core aspect of travel and tourism experiences. In recent years, broader forces such as a global pandemic, regional armed conflicts, and ideological polarization have influenced how individuals — including travelers and tourists — perceive and navigate the spatial, ideological, and affective distances between themselves and strangers. These developments have amplified the visibility of estrangement behaviors, such as distancing and microaggressions, highlighting the relevance of estrangement in contemporary travel experiences. Across three studies using different samples from multiple countries, this research explores the phenomenon of estrangement in travel and tourism. Specifically, the research conceptualizes the notion of estrangement, distinguishes between self-initiated and other-imposed forms of estrangement, uncovers the primary relationships among perceptions, emotions, and behaviors related to estrangement, explores the subjective experience of estrangement, and investigates the impact of cultural and affective distances on the estrangement experience in travel and tourism.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105127"},"PeriodicalIF":10.9,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142889419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Developing virtual reality tourism for people with dementia based on meeting psychological and behavioural needs 在满足心理和行为需求的基础上,为痴呆症患者开发虚拟现实旅游
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-24 DOI: 10.1016/j.tourman.2024.105100
Kousik Mandal , Alastair M. Morrison , Sudin Bag
{"title":"Developing virtual reality tourism for people with dementia based on meeting psychological and behavioural needs","authors":"Kousik Mandal ,&nbsp;Alastair M. Morrison ,&nbsp;Sudin Bag","doi":"10.1016/j.tourman.2024.105100","DOIUrl":"10.1016/j.tourman.2024.105100","url":null,"abstract":"<div><div>Research has demonstrated that nature-based travel interventions can enhance the mental well-being of individuals with dementia by mitigating symptoms of depression and increasing enjoyment. Virtual reality (VR) offers a controlled environment for continuous treatment, enabling dementia patients to revisit preferred virtual locations and activities. This study aimed to: (1) develop a VR tourism program to address psychological and behavioural issues in dementia patients; (2) assess VR's efficacy as an intervention tool; and (3) determine key elements of virtual environments that promote mental health. The research was conducted in three stages. In the initial phase, 103 participants from a dementia care centre in Kolkata, India were recruited. Through surveys and questionnaires, activities that improved their mental well-being were identified and categorized into five types of psychological needs. Comfort was frequently cited as a factor in reducing behavioural and psychological issues. Both love and comfort were found to assist dementia patients in maintaining their sense of identity, thereby improving overall well-being. The second phase involved designing the VR program to meet psychological requirements, emphasizing immersion and engagement based on individual preferences and emotions. In the final phase, ten participants meeting inclusion criteria completed a feasibility test. The researchers evaluated respondents' level of immersion, preference, and interaction with the VR tourism program using a 5-point Likert scale. The study's findings indicated that the VR program has potential to improve the mental well-being of individuals with dementia. Additionally, dementia patients were found to derive satisfaction from activities related to leisure, socializing, and employment, which contribute to their sense of autonomy and individuality.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105100"},"PeriodicalIF":10.9,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142889286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Authentic experiences and visitor stickiness: When landscapes are restored at a world natural heritage site 真实的体验和游客粘性:当景观在世界自然遗产地被修复
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-24 DOI: 10.1016/j.tourman.2024.105124
Li Cheng , Yingying Ju , Tingting Wang , Geoffrey Wall , Jun Li , Meiyu Wang
{"title":"Authentic experiences and visitor stickiness: When landscapes are restored at a world natural heritage site","authors":"Li Cheng ,&nbsp;Yingying Ju ,&nbsp;Tingting Wang ,&nbsp;Geoffrey Wall ,&nbsp;Jun Li ,&nbsp;Meiyu Wang","doi":"10.1016/j.tourman.2024.105124","DOIUrl":"10.1016/j.tourman.2024.105124","url":null,"abstract":"<div><div>The reconstruction of natural heritage landscapes has aroused concern. This paper uses inductive topic analysis to extract authentic experiences and visitor stickiness. Then, fuzzy-set qualitative comparative analysis (fsQCA) is used to explore the causal relationships between them. It is found that: (1) the restoration of natural heritage landscapes provided high-quality experiences for visitors to some extent, and visitors also supported the restoration of the natural heritage site to some extent; (2) visitors' authentic experiences of restored natural heritage sites embrace environmental authenticity, brand authenticity, self-authenticity, and customized authenticity; (3) environmental authenticity and self-authenticity are important dimensions that affect visitor stickiness; and (4) visitor stickiness and lack of stickiness are formed by multiple factors, and their formation paths are not completely opposite to each other. This study expands research on authentic experiences and visitor stickiness at natural heritage sites and provides suggestions for the restoration of such sites.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105124"},"PeriodicalIF":10.9,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142889421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Echoes of a destination: The representation of locality in souvenirs and their role in sustaining post-trip, tourist well-being 目的地的回声:纪念品中对当地的代表及其在维持旅行后游客福祉方面的作用
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-24 DOI: 10.1016/j.tourman.2024.105125
Yan Liu , Yuanyuan Chen , Xavier Font , Yaou Zhang , Jiajing Hu
{"title":"Echoes of a destination: The representation of locality in souvenirs and their role in sustaining post-trip, tourist well-being","authors":"Yan Liu ,&nbsp;Yuanyuan Chen ,&nbsp;Xavier Font ,&nbsp;Yaou Zhang ,&nbsp;Jiajing Hu","doi":"10.1016/j.tourman.2024.105125","DOIUrl":"10.1016/j.tourman.2024.105125","url":null,"abstract":"<div><div>Souvenirs are tangible reminders of destinations that help tourists reconstruct their memories and the significance of their visit. Building on collective memory and role theory, this paper proposes that souvenirs with locality enhance tourists' sustained well-being. We conducted three studies to explore how souvenir locality is represented and its effects on sustained well-being, including the mechanisms by which well-being spills over into daily life. Study 1 confirms that souvenir locality captures the essence of collective memory effectively (in which connections to people, place and past are represented). Study 2 demonstrates that souvenirs with locality affect tourists' well-being upon returning home, mediated by feeling grounded and sentimental value. Study 3 indicates that eudaimonic narrative strengthens the effects of souvenirs with locality on tourists' post-trip well-being. These findings have significant implications for souvenir producers and designers, prompting them to reconsider their production concepts and adjust their marketing strategies and tactics accordingly.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105125"},"PeriodicalIF":10.9,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142889284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What constitutes a theoretical contribution 什么是理论贡献
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-23 DOI: 10.1016/j.tourman.2024.105120
Noel Scott
{"title":"What constitutes a theoretical contribution","authors":"Noel Scott","doi":"10.1016/j.tourman.2024.105120","DOIUrl":"10.1016/j.tourman.2024.105120","url":null,"abstract":"","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105120"},"PeriodicalIF":10.9,"publicationDate":"2024-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142889285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mindset matters: Mitigating negative spillover effects in service failures 心态很重要:减轻服务故障的负面溢出效应
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-21 DOI: 10.1016/j.tourman.2024.105118
Hanyu (Yuki) Chen , Jihao Hu , Zhibin Lin
{"title":"Mindset matters: Mitigating negative spillover effects in service failures","authors":"Hanyu (Yuki) Chen ,&nbsp;Jihao Hu ,&nbsp;Zhibin Lin","doi":"10.1016/j.tourman.2024.105118","DOIUrl":"10.1016/j.tourman.2024.105118","url":null,"abstract":"<div><div>Mitigating the spillover effects of service failures has been a critical challenge in tourism management. This research investigates how tourists’ mindsets influence the negative spillover effects of service failures. Through six empirical studies using different scenarios, manipulation techniques, and types of service failures, we demonstrate that activating an incremental mindset mitigates negative spillover effects on unaffected destinations. Findings reveal a mediating role of perceived differences and moderating roles of destination typicality and service failure severity in the observed relationship. The study contributes to tourism literature by introducing mindset as a mitigating factor in negative spillover effects, integrating implicit theory with the heuristic-systematic model, and providing insights into cross-domain spillover effects. It suggests strategies to activate tourists’ incremental mindsets and highlight destination uniqueness to mitigate negative spillover effects.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105118"},"PeriodicalIF":10.9,"publicationDate":"2024-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142869867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality of life performance index for tourism destinations 旅游目的地生活质量绩效指数
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-19 DOI: 10.1016/j.tourman.2024.105091
Adiyukh Berbekova , A. George Assaf , Muzaffer Uysal , Mike Tsionas , Christopher F. Parmeter
{"title":"Quality of life performance index for tourism destinations","authors":"Adiyukh Berbekova ,&nbsp;A. George Assaf ,&nbsp;Muzaffer Uysal ,&nbsp;Mike Tsionas ,&nbsp;Christopher F. Parmeter","doi":"10.1016/j.tourman.2024.105091","DOIUrl":"10.1016/j.tourman.2024.105091","url":null,"abstract":"<div><div>The typically utilized quality of life performance measures are not comprehensive as they are largely descriptive or based on partial performance indicators. The current study introduces a more comprehensive performance measure of quality of life, distinguishing between process indicators (i.e., those that capture the tourism impact) and outcome indicators of community/residents’ well-being. We achieve this goal with an advanced stochastic frontier model to capture the unique multiple input and output quality of life dimensions. The model is tested on a sample of 82 tourism destinations over a 13-year period.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105091"},"PeriodicalIF":10.9,"publicationDate":"2024-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142869866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Releasing happiness: Influencing factors and configuration paths of shared accommodation customers’ positive emotions 释放幸福感:共享住宿顾客积极情绪的影响因素及配置路径
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-18 DOI: 10.1016/j.tourman.2024.105113
Yong-Quan Li , Rui Li , Wen-Qi Ruan , Shu-Ning Zhang
{"title":"Releasing happiness: Influencing factors and configuration paths of shared accommodation customers’ positive emotions","authors":"Yong-Quan Li ,&nbsp;Rui Li ,&nbsp;Wen-Qi Ruan ,&nbsp;Shu-Ning Zhang","doi":"10.1016/j.tourman.2024.105113","DOIUrl":"10.1016/j.tourman.2024.105113","url":null,"abstract":"<div><div>Despite the importance of positive emotions to positive customer behavior in shared accommodations, current research still lacks an adequate understanding of the complex process involved in generating positive emotions, making it difficult to grasp market dynamics and conduct customer management. Therefore, this study aims to explore antecedents of customers' positive emotions and their configuration paths by conducting grounded theory and fsQCA (fuzzy-set Qualitative Comparative Analysis). The results show that service, social, information, and functional factors, authenticity, and hedonic value are the core factors influencing customers' positive emotions, while accommodation safety and price value are auxiliary factors. Furthermore, three driving models of positive emotions are identified: <em>“high-quality shared service type”, “host-dominated featured hedonic type”, and “information-experience congruence type”</em>. It reveals complex antecedents of customer’ positive emotions and their synergistic driving mechanisms from a systematic perspective. Importantly, the findings provide diversified strategies to maintain positive shared accommodation customer relations.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105113"},"PeriodicalIF":10.9,"publicationDate":"2024-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142869868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Peaks and troughs: Are heart rate cues more attractive to tourists? 高峰和低谷:心率提示对游客更有吸引力吗?
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-13 DOI: 10.1016/j.tourman.2024.105098
Xingyang Lv , Ping Feng , Qiuxia Chen , Xiaoting Huang , Xiaoxiao Fu
{"title":"Peaks and troughs: Are heart rate cues more attractive to tourists?","authors":"Xingyang Lv ,&nbsp;Ping Feng ,&nbsp;Qiuxia Chen ,&nbsp;Xiaoting Huang ,&nbsp;Xiaoxiao Fu","doi":"10.1016/j.tourman.2024.105098","DOIUrl":"10.1016/j.tourman.2024.105098","url":null,"abstract":"<div><div>Efficiently identifying the attractive marketing cues remains a persistent challenge for destination marketers. To address this issue, this research proposes a cue identification procedure that integrates an objective identifying instrument (heart rate) and a close-looped identifying logic. This logic is designed to establish both sufficient and necessary conditions for reliable detection of marketing cues. Specifically, Study 1a (initially screening cues in field setting) and Study 1b (refined in laboratory setting) jointly screened 12 marketing cues based on the necessary condition between cues’ attractiveness and heart rate responses. Study 2a (a questionnaire survey) and Study 2b (a marketing practice in Tik Tok) verified the attractiveness of these cues, finding that those identified through heart rate responses were more attractive both in-sample and out-of-sample. This step establishes sufficient evidence. This study contributes theoretical and methodological insights to tackle the issue of efficiently identifying attractive marketing cues and its implications for destination marketing.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105098"},"PeriodicalIF":10.9,"publicationDate":"2024-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142821073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dealing with travel influencers: Opportunity or threat? 应对旅游影响者:机遇还是威胁?
IF 10.9 1区 管理学
Tourism Management Pub Date : 2024-12-13 DOI: 10.1016/j.tourman.2024.105112
Achilleas Boukis , Delphine Caruelle , Lloyd Harris
{"title":"Dealing with travel influencers: Opportunity or threat?","authors":"Achilleas Boukis ,&nbsp;Delphine Caruelle ,&nbsp;Lloyd Harris","doi":"10.1016/j.tourman.2024.105112","DOIUrl":"10.1016/j.tourman.2024.105112","url":null,"abstract":"<div><div>This work offers a firm perspective on the travel influencer (TI) literature by investigating how employees evaluate TI threat-framed requests. Drawing on three experimental studies with employees in the hotel industry, we provide insights into how they process and respond to different forms of TI requests. Study 1 shows that employees are less likely to accept the TI's request for collaboration when this request is framed as a threat (vs. an opportunity) but are more likely to experience a negative emotional state from dealing with this request. Study 2 replicates these effects in a high-knowledge decision-making context. Study 3 shows that TIs' perceived power impacts employees' willingness to accept the TI's request for collaboration and moderates how employees experience different request framings in their affective evaluations. Our findings contribute to the developing TI literature and provide insights on how TIs should adapt their communication style to initiate partnerships with hotels.</div></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"108 ","pages":"Article 105112"},"PeriodicalIF":10.9,"publicationDate":"2024-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142821072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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