Tourism Management最新文献_第6页

The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021 2014 年、2018 年和 2021 年全球最大酒店集团可持续发展报告背后不断变化的制度逻辑

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-23 DOI: 10.1016/j.tourman.2024.105031

Mireia Guix , Juan José Nájera Sánchez , Ma Jesús Bonilla Priego , Xavier Font

{"title":"The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021","authors":"Mireia Guix , Juan José Nájera Sánchez , Ma Jesús Bonilla Priego , Xavier Font","doi":"10.1016/j.tourman.2024.105031","DOIUrl":"10.1016/j.tourman.2024.105031","url":null,"abstract":"<div><p>We develop a content analysis framework that uses a pattern matching technique and a priori coding of stakeholder inclusiveness and engagement, and materiality of sustainability reports. Our analysis identifies the institutional logics behind the sustainability reports of the largest 50 international hotel groups in 2014, 2018, and 2021. We find that the quantity (under 60%) of sustainability reports barely increases over the eight years, but the quality improves. While multiple logics coexist, reporting evolves from a predominant market logic towards a more stakeholder logic, which results in greater transparency and more compliance with increasingly regulated reporting requirements. A longitudinal analysis shows that materiality orientation changes first, followed by stakeholder orientation, and, finally, transparency. We exemplify the values of institutional logics to analyze the multiple and conflicting rationales for the largely subjective and ambiguous practices that shape the quality of sustainability reports.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105031"},"PeriodicalIF":10.9,"publicationDate":"2024-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S026151772400150X/pdfft?md5=d6b8a10341c3c0e96fbeb8ee240c5c35&pid=1-s2.0-S026151772400150X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142048049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Customer satisfaction scores: New models to estimate the number of fake reviews 客户满意度评分：估算虚假评论数量的新模型

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-22 DOI: 10.1016/j.tourman.2024.105030

John Fry , Andrew Brint

引用次数: 0

Penal heritage hotels as sites of conscience?: Exploring the use and management of penal heritage through adaptive reuse 作为良心之地的刑罚遗产酒店？通过适应性再利用探索刑罚遗产的使用和管理

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-19 DOI: 10.1016/j.tourman.2024.105026

Brianna Wyatt

引用次数: 0

Character is fate: How tourism entrepreneurs’ extraversion and agreeableness affect their market exit in the sharing economy 性格决定命运：旅游创业者的外向性和合群性如何影响他们在共享经济中的市场退出

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-16 DOI: 10.1016/j.tourman.2024.105029

Hui Li, Lan-fei Gao

{"title":"Character is fate: How tourism entrepreneurs’ extraversion and agreeableness affect their market exit in the sharing economy","authors":"Hui Li, Lan-fei Gao","doi":"10.1016/j.tourman.2024.105029","DOIUrl":"10.1016/j.tourman.2024.105029","url":null,"abstract":"<div><p>The rate of market exit of tourism entrepreneurs from sharing economy platforms is surprisingly high, given that the sharing business is flourishing. We argue that the destiny of performance is partly shaped by the tourism entrepreneur's personality, and explore the effect, channel, and interaction of personality traits on exit (vs. operation) with three studies. Based on a dataset comprising monthly information of 138,331 observations involving 21,556 tourism entrepreneurs and a survey experiment, our findings indicate that agreeableness decreases the exit rate whereas extraversion increases it; service quality mediates the impact. Agreeableness benefits from the contextual factor of managerial experience in the tourism industry, while extraversion benefits from restricted use policies. Moreover, extraversion leads to an operational interest trap for survival. This study is the first to unveil the intricate mechanism underlying the impact of personality traits on tourism entrepreneurs' exit and establish a novel construct known as Personality - Exit fate (PEF), which aims to stimulate tourism entrepreneurship in emerging economies.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105029"},"PeriodicalIF":10.9,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001481/pdfft?md5=4ab3d474d6201d3b5b0f5524c68df093&pid=1-s2.0-S0261517724001481-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141993689","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain 利用适应性循环和泛结构理解西班牙巴伦西亚的旅游化和城市化进程

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-14 DOI: 10.1016/j.tourman.2024.105011

Shirley Nieuwland , Mariangela Lavanga , Ko Koens

{"title":"Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain","authors":"Shirley Nieuwland , Mariangela Lavanga , Ko Koens","doi":"10.1016/j.tourman.2024.105011","DOIUrl":"10.1016/j.tourman.2024.105011","url":null,"abstract":"<div><p>This paper takes a multi-level approach to gain a better understanding of (tourism) gentrification and tourism excesses in three popular tourist neighbourhoods in Valencia, Spain. This city radically changed tourism policies in 2015, from a top-down approach that was focused on economic growth, towards one in which localhood and community development are stimulated. However, the change has done little to mitigate issues related to high levels of gentrification and touristification. This issue has been investigated using adaptive cycles and panarchy as a framework. Using these concepts has helped clarify how current policies mainly stimulate bottom-up innovations to overcome the lack of creative capacity at the local level (in other words, the ‘poverty trap’). Yet they insufficiently address processes that relate to the worldviews and higher governance levels that contribute to maintaining the current economic growth-oriented tourism ecosystem (the ‘rigidity trap’). The implications of our findings and ways forward conclude the paper.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105011"},"PeriodicalIF":10.9,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001304/pdfft?md5=a93cb87a14c36458539e8d625c007088&pid=1-s2.0-S0261517724001304-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141985398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Encountering robots: Customers’ autonomous behaviors in tourism services 与机器人相遇：顾客在旅游服务中的自主行为

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-14 DOI: 10.1016/j.tourman.2024.105027

Jingyu Liu , Yibei Li , Weiwei Li , Deguang Liu

{"title":"Encountering robots: Customers’ autonomous behaviors in tourism services","authors":"Jingyu Liu , Yibei Li , Weiwei Li , Deguang Liu","doi":"10.1016/j.tourman.2024.105027","DOIUrl":"10.1016/j.tourman.2024.105027","url":null,"abstract":"<div><p>Service providers shape customers’ desires to increase their profits, potentially limiting customer choices and expression. This is prominent in tourism because of the unfamiliarity and uncertainty of destinations. Drawing on social impact theory, we posit that customers feel more comfortable and behave more autonomously when they encounter a service provider with less social impact. Through five scenario-based experiments and one field experiment, our findings illustrate that customers are more willing to develop autonomous behaviors under robotic service than under human service. Service robots are perceived to possess less social influence than human employees, allowing customers to feel more comfortable and behave more autonomously. We also discuss the boundary conditions of self-presentation concern and self-construal on this effect. This study enriches the research on social impact theory and consumer autonomy and provides actionable insights into robotic adoption in tourism services.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105027"},"PeriodicalIF":10.9,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001468/pdfft?md5=0ef61c4aa1c143bddaa169b67d71d726&pid=1-s2.0-S0261517724001468-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141985399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Curators or creators: Role configurations of digital innovation strategy in museum tourism destination and the principles underlying their attractiveness 策展人还是创造者：博物馆旅游目的地数字创新战略的角色配置及其吸引力的基本原则

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-14 DOI: 10.1016/j.tourman.2024.105024

Jin Xu , Pei-hua Shi , Xi Chen

{"title":"Curators or creators: Role configurations of digital innovation strategy in museum tourism destination and the principles underlying their attractiveness","authors":"Jin Xu , Pei-hua Shi , Xi Chen","doi":"10.1016/j.tourman.2024.105024","DOIUrl":"10.1016/j.tourman.2024.105024","url":null,"abstract":"<div><p>Digital innovation has emerged as a pivotal strategy for enhancing museum tourism attractiveness, yet its enablers and complex mechanisms are still underexplored. Should museums enhance existing experiences through exploitative innovation or create novel ones through exploratory innovation? This research selects 31 provincial representative museums in China as samples and undertakes a comprehensive case analysis employing interviews, official documents, public records, and other relevant materials. The analysis combines case analysis with fuzzy-set Qualitative Comparative Analysis (fsQCA). Our findings reveal: (1) Critical enablers include cultural relics data assets, smart tourism systems, dynamic capabilities, innovation alliances, public demand, and financial backing. (2) Through various configurations of enablers, we reveal three approaches: Extroverted Creator (exogenous-oriented exploratory), Responsive Curator (exploitative), and Introverted Creator (endogenous-oriented exploratory). Results deepen theoretical insights into digital innovation in museum tourism and equip destinations with a strategic positioning map to assess their own innovation ecosystem and develop context-specific strategies.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105024"},"PeriodicalIF":10.9,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001432/pdfft?md5=29909bc2bc942b8378b24b742d64a1ed&pid=1-s2.0-S0261517724001432-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141985397","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-10 DOI: 10.1016/j.tourman.2024.105014

Julia Schiemann, Julian Philipp

引用次数: 0

Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination 危机中求生存：在制裁肆虐的目的地，作为一名女性建立旅游创业复原力

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-09 DOI: 10.1016/j.tourman.2024.105025

Siamak Seyfi , Albert Nsom Kimbu , Masoomeh Tavangar , Tan Vo-Thanh , Mustafeed Zaman

{"title":"Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination","authors":"Siamak Seyfi , Albert Nsom Kimbu , Masoomeh Tavangar , Tan Vo-Thanh , Mustafeed Zaman","doi":"10.1016/j.tourman.2024.105025","DOIUrl":"10.1016/j.tourman.2024.105025","url":null,"abstract":"<div><p>Research on gender-related challenges within tourism entrepreneurship is expanding; however, scant attention has been paid to how women entrepreneurs build resilience during sustained periods of politico-economic crisis. This knowledge gap is particularly salient in developing countries, like Iran, which have endured prolonged international sanctions and subsequent economic hardship, where women also contend with the distinct obstacles of a ‘religious theocracy’. Employing social constructionist theory and guided by poststructural feminist lens, this study investigated the lived experiences and mechanisms through which Iranian women tourism entrepreneurs/intrapreneurs build resilience amidst sustained crises. Our findings reveal that sanctions create a gender crisis in Iran, and for Iranian women, entrepreneurship becomes a powerful expression of independence and resistance against both external sanctions and theocratic structures. Introducing the concept of ‘gendered entrepreneurial resilience’, the study challenges assumptions of gender neutrality in entrepreneurial resilience discourse and offers a contextualized theoretical perspective that elevates marginalized voices.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105025"},"PeriodicalIF":10.9,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001444/pdfft?md5=361d75f97820ffdba99ccf750db71456&pid=1-s2.0-S0261517724001444-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141963711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond static rankings: A tourist experience-driven approach to measure destination competitiveness 超越静态排名：衡量目的地竞争力的游客体验驱动法

IF 10.9 1区管理学

Tourism Management Pub Date : 2024-08-09 DOI: 10.1016/j.tourman.2024.105022

Jinyan Chen , Jie Wu , Dan Wang , Bela Stantic

{"title":"Beyond static rankings: A tourist experience-driven approach to measure destination competitiveness","authors":"Jinyan Chen , Jie Wu , Dan Wang , Bela Stantic","doi":"10.1016/j.tourman.2024.105022","DOIUrl":"10.1016/j.tourman.2024.105022","url":null,"abstract":"<div><p>In the dynamic field of destination management, maintaining a destination's competitiveness requires understanding the evolving preferences of tourists. However, current research often adopts a static approach, failing to capture the dynamic nature of tourist needs and the evolving competitiveness of a destination. To address this, we introduce a novel approach using user-generated content from various social media platforms over a six-year period to assess key attributes that influence destination competitiveness. The results indicate that attributes in deciding destination competitiveness are not fixed, with some remaining stable factors in competitiveness, while others fluctuate over time. Attributes that even alter their competitive standing could significantly impact overall destination competitiveness. This research contributes a dynamic model that allows destination managers to adapt strategies in real time, aligning with current market conditions and enhancing competitiveness in the tourism industry.</p></div>","PeriodicalId":48469,"journal":{"name":"Tourism Management","volume":"106 ","pages":"Article 105022"},"PeriodicalIF":10.9,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0261517724001419/pdfft?md5=83e99e396d3d07d842e0099bcfccb187&pid=1-s2.0-S0261517724001419-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141915255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0