International Journal of Information Management最新文献_第9页

Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales 了解增强现实产品展示对诊断、认知负荷和产品销售的影响

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-12-22 DOI: 10.1016/j.ijinfomgt.2023.102744

Pratik Tarafdar , Alvin Chung Man Leung , Wei Thoo Yue , Indranil Bose

{"title":"Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales","authors":"Pratik Tarafdar , Alvin Chung Man Leung , Wei Thoo Yue , Indranil Bose","doi":"10.1016/j.ijinfomgt.2023.102744","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102744","url":null,"abstract":"<div><p>Augmented reality<span> (AR) enhances consumers’ sensory responses to online product presentations, providing a more immersive experience. In online marketplaces, the utilization of various sensory modalities for product representation proves valuable for consumers’ evaluations. To investigate the impact of AR interfaces on human cognition, we developed a mobile AR app and conducted an experiment. Subjects tested the app, equipped with AR capabilities, alongside traditional two-dimensional (2D) representations for various product types. Our findings reveal that, in comparison to conventional 2D presentations, AR affordances significantly enhance consumers’ perceived product diagnosticity. Notably, this effect is more pronounced for technology products. Additionally, our research indicates that AR interfaces may contribute to an increased perceived cognitive load. In a second study, we conducted a natural experiment using AR-enabled Amazon products to explore the influence of AR interfaces on purchase decisions. For technology products, we observed a substantial increase in product sales when utilizing AR for online presentations. This research makes a valuable contribution to the mobile commerce literature, offering insights to retailers about the efficacy of AR interfaces in the realm of mobile shopping.</span></p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102744"},"PeriodicalIF":21.0,"publicationDate":"2023-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139033304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation leadership competencies: A contingency approach 数字化转型领导能力：应急方法

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-12-14 DOI: 10.1016/j.ijinfomgt.2023.102734

Sune Dueholm Müller , Henrike Konzag , Jeppe Agger Nielsen , Hafdís Bergsdóttir Sandholt

{"title":"Digital transformation leadership competencies: A contingency approach","authors":"Sune Dueholm Müller , Henrike Konzag , Jeppe Agger Nielsen , Hafdís Bergsdóttir Sandholt","doi":"10.1016/j.ijinfomgt.2023.102734","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102734","url":null,"abstract":"<div><p>Practitioners and researchers are increasingly engaged and interested in digital transformation leadership. However, the existing literature is fragmented and we lack knowledge of the competencies required by business leaders to facilitate digital transformation. In response, we rely on a literature study and draw inspiration from the Competing Values Framework to identify digital transformation leadership competencies. We theorize four archetypical competency portfolios, which are labeled according to the types of leaders who personify the constituent competencies: the challenger, the bricoleur, the organizer, and the competitor. We draw inspiration from the Competing Values Framework in advancing a contingency perspective on archetypical these portfolios. By theorizing competency portfolios, we contribute new insights into the role of leadership in digital transformation, which requires different competencies depending on the transformation drivers and goals. Our proposed competency portfolio framework serves as a valuable tool for identifying the required competencies and making decisions on whether to upskill existing leaders or hire new ones to drive transformation efforts.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102734"},"PeriodicalIF":21.0,"publicationDate":"2023-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001159/pdfft?md5=ac0036b65fbe0279e4cf48df2db09383&pid=1-s2.0-S0268401223001159-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138656430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective 社交媒体超载与积极主动的创新行为：TTSC框架视角

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-12-06 DOI: 10.1016/j.ijinfomgt.2023.102735

Suying Gao, Xue Zhao

{"title":"Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective","authors":"Suying Gao, Xue Zhao","doi":"10.1016/j.ijinfomgt.2023.102735","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102735","url":null,"abstract":"<div><p>Based on the transactional theory of stress and coping, a theoretical model of social media overload and employees’ proactive–reactive innovation behaviour is constructed, in which emotional exhaustion and knowledge hiding serve as mediating variables, and the intrinsic mechanism of action among the variables is explained based on the conservation of resources theory. Study 1 tested the research model using data from 376 internal corporate social media users and their leaders. The results show that emotional exhaustion and knowledge hiding play a chain-mediating role between social media overload (information, communication, and social overload) and employees’ proactive and reactive innovation behaviours. Study 2 repeated Study 1′s hypothesis test using data from 406 internal corporate social media users. Most conclusions are consistent with Study 1, except that the relationships between communication overload and emotional exhaustion and between knowledge hiding and proactive innovation behaviour are not supported. These inconsistent conclusions may be attributed to the COVID-19 pandemic. Study 2 revealed the moderating role of digital fluency. This study enriches the research on the dark side of social media use, expands the research perspective on social media overload, and provides new support for employees’ proactive–reactive innovation behaviours.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102735"},"PeriodicalIF":21.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138490197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses 时间很重要：调查不同时间视角下在线评论对客户满意度和推荐度的非对称反映

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-12-06 DOI: 10.1016/j.ijinfomgt.2023.102733

Xun Xu , Yiru Wang , Qingyun Zhu , Yiming Zhuang

{"title":"Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses","authors":"Xun Xu , Yiru Wang , Qingyun Zhu , Yiming Zhuang","doi":"10.1016/j.ijinfomgt.2023.102733","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102733","url":null,"abstract":"<div><p>Online platforms’ growth further facilitates the increasing popularity and business value of online reviews. This study investigates the key elements of online reviews and their relationships to customer satisfaction and online recommendation. Our findings from Skytrax suggest that the review textual comments of each product attribute have a positive direct effect on customer rating of the corresponding attribute and a positive spillover effect on other attribute ratings. Additionally, comments and attribute ratings have different magnitudes in reflecting customer overall satisfaction and online recommendation. Such asymmetric reflection varies across three-level hierarchical temporal lenses, including the COVID-19 pandemic (macro-institutional level), customer waiting time resulted from service failures (meso-organizational level), and the temporal contiguity between the customer consumption time and review posting time (micro-individual level). The three-level hierarchical temporal lenses negatively moderate the reflection of attribute-level ratings and comments on customer overall satisfaction but positively moderate the reflection of attribute-level ratings and comments on customer recommendation. Our findings offer valuable insights for managers, helping them comprehend the significance of temporal lenses in shaping customer online review behavior and the asymmetric reflection of consumer perceptions and behaviors stemming from online reviews. Managers should take into account these temporal lenses when designing and implementing online review platforms and when delivering products and services in order to enhance the advantages of positive electronic word-of-mouth effects.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102733"},"PeriodicalIF":21.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138490241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Global techno-politics: A review of the current status and opportunities for future research 全球技术政治:现状与未来研究机会综述

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-12-05 DOI: 10.1016/j.ijinfomgt.2023.102729

Jie Yan , Dorothy E. Leidner , Uchenna Peters

{"title":"Global techno-politics: A review of the current status and opportunities for future research","authors":"Jie Yan , Dorothy E. Leidner , Uchenna Peters","doi":"10.1016/j.ijinfomgt.2023.102729","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102729","url":null,"abstract":"<div><p><span>This study presents an overview of the evolving relationship between technology and global politics, focusing on global techno-politics (GTP). Technology was seen as neutral and accessible, with market forces and multilateral states enforcing global trading norms. However, recent years have witnessed a shift as technological powers turn interdependencies into vulnerabilities. The intense technological competition between China and the U.S. has exposed the non-neutrality of technology, resulting in geopolitical tensions and strategic market exclusions. The impact of technology on global politics extends beyond a single sector, affecting policies, laws, </span>governance, security, international relations, economics, and human rights. This intersection of technology and global politics forms the basis of GTP, where political decisions and actions are influenced by technological advancements, and vice versa. Understanding the landscape of GTP is therefore crucial for individuals, organizations, and states to navigate the challenges and opportunities of the digital age while ensuring technology serves the public interest. The present study seeks to deepen our understanding of GTP and its implications by reviewing the extant IS research and providing opportunities for future research.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102729"},"PeriodicalIF":21.0,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138484867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Effect of user resistance on the organizational adoption of extended reality technologies: A mixed methods study 用户阻力对组织采用扩展现实技术的影响:一项混合方法研究

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-11-30 DOI: 10.1016/j.ijinfomgt.2023.102731

Henri Jalo , Henri Pirkkalainen

{"title":"Effect of user resistance on the organizational adoption of extended reality technologies: A mixed methods study","authors":"Henri Jalo , Henri Pirkkalainen","doi":"10.1016/j.ijinfomgt.2023.102731","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102731","url":null,"abstract":"<div><p>Although organizations are increasingly adopting extended reality (XR) technologies to transform their operations, their adoption has been slower than initially expected. Scholars and practitioners have pointed to user resistance as a potential hindrance to their adoption. This mixed-methods study examines how managerial perceptions of expected employee resistance and organizational value are related to organizational adoption intention. An organizational-level resistance-value adoption model was developed and tested using the structural equation modeling approach with cross-sectional data from 206 European industrial decision makers. The results show that trialability, internal support capabilities, and extant user skills are negatively associated with expected employee resistance. Moreover, mimetic pressures strongly influence value perceptions, whereas expected employee resistance is negatively related to organizational value perceptions and adoption intentions. Perceived value had the strongest positive relationship with adoption intention. A qualitative study consisting of 58 interviews further revealed 12 key conditions affecting the relationships between resistance, value, and adoption intention. As a theoretical contribution, we proposed and validated an integrated resistance-value adoption model that extends our understanding of factors affecting organizational XR adoption. As a practical contribution, practitioners can use the study’s results to help them focus on relevant factors for mitigating user resistance and promoting XR adoption.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102731"},"PeriodicalIF":21.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001123/pdfft?md5=1b22d615188a80b159aea1d243937b09&pid=1-s2.0-S0268401223001123-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138467642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Managing artificial intelligence applications in healthcare: Promoting information processing among stakeholders 管理医疗保健中的人工智能应用:促进利益相关者之间的信息处理

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-11-30 DOI: 10.1016/j.ijinfomgt.2023.102728

Peter Hofmann , Luis Lämmermann , Nils Urbach

{"title":"Managing artificial intelligence applications in healthcare: Promoting information processing among stakeholders","authors":"Peter Hofmann , Luis Lämmermann , Nils Urbach","doi":"10.1016/j.ijinfomgt.2023.102728","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102728","url":null,"abstract":"<div><p>AI applications hold great potential for improving healthcare. However, successfully operating AI is a complex endeavor requiring organizations to establish adequate management approaches. Managing AI applications requires functioning information exchange between a diverse set of stakeholders. Lacking information processing among stakeholders increases task uncertainty, hampering the operation of AI applications. Existing research lacks an understanding of holistic AI management approaches. To shed light on AI management in healthcare, we conducted a multi-perspective literature analysis followed by an interview study. Based on the organizational information processing theory, this paper investigates AI management in healthcare from an organizational perspective. As a result, we develop the AI application management model (AIAMA) that illustrates the managerial factors of AI management in healthcare and its interrelations. Furthermore, we provide managerial practices that improve information processing among stakeholders. We contribute to the academic discourse by providing a conceptual framework that increases the theoretical understanding of AI's management factors and understanding of management interrelations. Moreover, we contribute to practice by providing management practices that promote information processing and decrease task uncertainty when managing AI applications in healthcare.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102728"},"PeriodicalIF":21.0,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001093/pdfft?md5=9c69fd125eda50ebb09d78088b5741d1&pid=1-s2.0-S0268401223001093-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138467641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

I’m a believer! Believability of social media marketing 我是一个信徒!社交媒体营销的可信度

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-11-24 DOI: 10.1016/j.ijinfomgt.2023.102730

Rory Mulcahy , Aimee Riedel , Amanda Beatson , Byron Keating , Shane Mathews

引用次数: 0

Creatability, achievability, and immersibility: New game design elements that increase online game usage 创造性、可实现性和沉浸性:提高在线游戏使用率的新游戏设计元素

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-11-24 DOI: 10.1016/j.ijinfomgt.2023.102732

Ching-I Teng , Tzu-Ling Huang , Guan-Ling Huang , Chieh-Ni Wu , T.C.E. Cheng , Gen-Yih Liao

{"title":"Creatability, achievability, and immersibility: New game design elements that increase online game usage","authors":"Ching-I Teng , Tzu-Ling Huang , Guan-Ling Huang , Chieh-Ni Wu , T.C.E. Cheng , Gen-Yih Liao","doi":"10.1016/j.ijinfomgt.2023.102732","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102732","url":null,"abstract":"<div><p>Online games are popular technology-enabled applications designed to satisfy a wide range of player needs. Self-determination theory (SDT) has been used in past online game studies to explain player satisfaction, but it is rarely used to examine game design as a trigger for player satisfaction, which reveals a research gap. This gap keeps game makers in the dark about the design of games that effectively satisfy players, throwing gamers’ ongoing game usage into doubt. Aiming to fill this gap, we proposed three new game design elements and examined their impacts on player satisfaction, continuance, and usage. We followed 546 participants who responded to our online survey and permitted us to collect their system-captured game usage data, generating two-wave and two-source data. We found that game achievability and game immersibility are game design elements that satisfy players. Competence satisfaction and autonomy satisfaction—but not relatedness satisfaction—are characteristics that secure players’ continuance and actual usage. Two replication studies were conducted to further verify these findings. Our study extends SDT backward to examine the game-contextualized triggers of satisfaction. These theorized triggers showcase game system design, theoretically clarifying the means of using SDT to design games, and providing practical insights to guide game makers in securing player continuance and actual usage.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102732"},"PeriodicalIF":21.0,"publicationDate":"2023-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001135/pdfft?md5=cad0a140621182d28925daa034f3030f&pid=1-s2.0-S0268401223001135-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138435939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bitcoin double-spending risk and countermeasures at physical retail locations 实体零售点的比特币双重消费风险与对策

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2023-11-17 DOI: 10.1016/j.ijinfomgt.2023.102727

引用次数: 0