International Journal of Information Management最新文献_第9页

Perceived creepiness in response to smart home assistants: A multi-method study 对智能家居助手的反应:一项多方法研究

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-11-01 DOI: 10.1016/j.ijinfomgt.2023.102720

Stefan Raff , Stefan Rose , Tin Huynh

{"title":"Perceived creepiness in response to smart home assistants: A multi-method study","authors":"Stefan Raff , Stefan Rose , Tin Huynh","doi":"10.1016/j.ijinfomgt.2023.102720","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102720","url":null,"abstract":"<div><p>Smart home assistants (SHAs) have gained a foothold in many households. Although SHAs have many beneficial capabilities, they also have characteristics that are colloquially described as creepy – a fact that may deter potential users from adopting and utilizing them. Previous research has examined SHAs neither from the perspective of resistance nor the perspective of creepiness. The present research addresses this gap and adopts a multi-method research design with four sequential studies. Study 1 serves as a pre-study and provides initial exploratory insights into the concept of creepiness in the context of SHAs. Study 2 focuses on developing a measurement instrument to assess perceived creepiness. Study 3 uses an online experiment to test the nomological validity of the construct of creepiness in a larger conceptual model. Study 4 further elucidates the underlying behavioral dynamics using focus group analysis. The findings contribute to the literature on the dark side of smart technology by analyzing the triggers and mechanisms underlying perceived creepiness as a novel inhibitor to SHAs. In addition, this study provides actionable design recommendations that allow practitioners to mitigate end users’ potential perceptions of creepiness associated with SHAs and similar smart technologies.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102720"},"PeriodicalIF":21.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001019/pdfft?md5=ae75b1a3b32315f52820d0c3ff923348&pid=1-s2.0-S0268401223001019-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"92255339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Appetite for distraction? A systematic literature review on customer smartphone distraction 分心的胃口？关于客户智能手机分心的系统性文献综述

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-11-01 DOI: 10.1016/j.ijinfomgt.2023.102722

Alex Taylor , Margurite Hook , Jamie Carlson , Siggi Gudergan , Tomas Falk

{"title":"Appetite for distraction? A systematic literature review on customer smartphone distraction","authors":"Alex Taylor , Margurite Hook , Jamie Carlson , Siggi Gudergan , Tomas Falk","doi":"10.1016/j.ijinfomgt.2023.102722","DOIUrl":"10.1016/j.ijinfomgt.2023.102722","url":null,"abstract":"<div><p>In today’s society, the ubiquitous presence of personal smartphones has led to the phenomenon of, what we call, <em>customer smartphone distraction</em> (CSD). This paper introduces the concept of CSD, which occurs when an internet-connected smartphone competes for a customer’s attention during a consumption goal-oriented task or behavior. Based on a three-stage research process involving a systematic literature review and an expert opinion survey with a multi-disciplinary lens to better understand this phenomenon, we develop a conceptual framework underpinned by Cognitive – Affective Personality System (CAPS) Theory that incorporates the antecedents, contingency variables, and consequences of CSD. Our findings suggest that CSD is a complex phenomenon influenced by both environmental stimuli, such as audio and visual notifications, and internal psychological states, such as boredom and anxiety, which are interdependent factors that contribute to CSD. Interestingly, the absence of environmental stimuli alone may not reduce CSD. To deal with this issue, customers need to take responsibility for their consumption behavior, while businesses, society and policy makers can assist customers through better education and design of mobile device experiences. Overall, we highlight the need for a deeper understanding of CSD and its impact on customer behavior and well-being, and outline implications to assist researchers, practitioners, policy makers and society broadly to deal with CSD.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102722"},"PeriodicalIF":21.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001032/pdfft?md5=43a5bd4dcde9a0b44e50a213bdfbdbf2&pid=1-s2.0-S0268401223001032-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135221307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents ERP文档实践的有机转换:从档案记录转向基于对话的、敏捷的一次性文档

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-28 DOI: 10.1016/j.ijinfomgt.2023.102717

Makoto Nakayama , Eli Hustad , Norma Sutcliffe , Merri Beckfield

{"title":"Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents","authors":"Makoto Nakayama , Eli Hustad , Norma Sutcliffe , Merri Beckfield","doi":"10.1016/j.ijinfomgt.2023.102717","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102717","url":null,"abstract":"<div><p>Implementing enterprise resource planning (ERP) systems remains challenging and requires organizational changes. Given the scale and complexity of ERP projects, documentation plays a crucial role in coordinating operational details. However, the emergence of the agile approach raises the question of how adequate lightweight documentation is in agile ERP implementation. Unfortunately, both academia and industry often overlook the natural evolution of documentation practices. This study examines current documentation practices through interviews with 23 field experts to address this oversight. The findings indicate a shift in documentation practices from retrospective approaches to dialogue-based, agile throwaway documents, including audiovisual recordings and informal emails. Project managers who extensively engage with throwaway documents demonstrate higher situational awareness and greater effectiveness in managing ERP projects than those who do not. The findings show an organic transformation of ERP documentation practices. We redefine documentation to include unstructured, relevant information across different media, emphasizing searchability. Additionally, the study offers two vignettes for diverse organizational contexts to illustrate the best practices of agile ERP projects.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102717"},"PeriodicalIF":21.0,"publicationDate":"2023-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223000981/pdfft?md5=df21a4b307e1f882ed90e87851e39883&pid=1-s2.0-S0268401223000981-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"92162230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How do technology-driven stressors influence workarounds? Moderating roles of support structures and trait resilience 技术驱动的压力源如何影响变通方法?支持结构与特质弹性的调节作用

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-27 DOI: 10.1016/j.ijinfomgt.2023.102718

Xiaofan Tang , Shaobo Wei , Xiayu Chen

{"title":"How do technology-driven stressors influence workarounds? Moderating roles of support structures and trait resilience","authors":"Xiaofan Tang , Shaobo Wei , Xiayu Chen","doi":"10.1016/j.ijinfomgt.2023.102718","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102718","url":null,"abstract":"<div><p>Despite recognizing the prominent effects of enterprise system (ES) use on organizations and individuals, employees frequently resort to workarounds that run counter to the intention of ES implementation. Building upon the job demands-resources (JD-R) model, we expand the challenge-hindrance stressor framework to encompass technology-driven stressors (TDS) as distinct job demands influencing employees’ workarounds. Additionally, we regard support structures as job resources and trait resilience as personal resources and then examine how the interplay between resources and demands affects workarounds. Our research is underpinned by a comprehensive two-study design. Specifically, Study 1 entailed a longitudinal survey with data gathered from 326 users within a Chinese company. The results show that technology-driven challenge stressors decrease workarounds, whereas technology-driven hindrance stressors increase it. Moreover, job and personal resources play different roles in mitigating the impact of specific TDS on workarounds. In addition, Study 2 utilized qualitative interviews to validate and supplement the findings from the Study 1. This research contributes to both theoretical and practical implications in ES research by extending the JD-R model to explore the influence of various job demands and resources on workarounds.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102718"},"PeriodicalIF":21.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223000993/pdfft?md5=31364da747ef75bee8e34eef051c9485&pid=1-s2.0-S0268401223000993-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136800008","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

A systematic analysis of failures in protecting personal health data: A scoping review 保护个人健康数据失败的系统分析:范围审查

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-26 DOI: 10.1016/j.ijinfomgt.2023.102719

Javad Pool , Saeed Akhlaghpour , Farhad Fatehi , Andrew Burton-Jones

{"title":"A systematic analysis of failures in protecting personal health data: A scoping review","authors":"Javad Pool , Saeed Akhlaghpour , Farhad Fatehi , Andrew Burton-Jones","doi":"10.1016/j.ijinfomgt.2023.102719","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102719","url":null,"abstract":"<div><p>Personal health data breaches pose significant challenges to healthcare providers and clients. This study systematically analyzes 5470 records and reviews 120 articles on this theoretically and practically important topic. It summarizes the existing literature and develops an integrative model with eleven propositions explaining the multifaceted nature of health data breaches, their facilitators, and their impacts. We report on the gaps in the current literature and discuss six promising avenues of future research, including specific suggestions for multi-level analysis, use of novel methods, contributions to information systems theory, stakeholder analysis, under-explored themes, and boundary-breaching opportunities. Beyond these findings, our study offers implications for key stakeholders in healthcare settings. This study equips practitioners and researchers with a valuable model for evidence-based data breach risk management and offers guidance for future investigations, enhancing our collective understanding of personal health data breaches within healthcare.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102719"},"PeriodicalIF":21.0,"publicationDate":"2023-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223001007/pdfft?md5=4eb6e4f33df55d1200f5f09a064e5081&pid=1-s2.0-S0268401223001007-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"92164287","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda 市场营销中的生成人工智能：应用、机遇、挑战和研究议程

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-18 DOI: 10.1016/j.ijinfomgt.2023.102716

Nir Kshetri, Yogesh K. Dwivedi, Thomas H. Davenport, Niki Panteli

{"title":"Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda","authors":"Nir Kshetri, Yogesh K. Dwivedi, Thomas H. Davenport, Niki Panteli","doi":"10.1016/j.ijinfomgt.2023.102716","DOIUrl":"10.1016/j.ijinfomgt.2023.102716","url":null,"abstract":"<div><p>While all functional areas in organizations are benefiting from the recent development in generative artificial intelligence (GAI), marketing has been particularly affected positively by this breakthrough innovation. However, scholars have not paid attention to the transformative impacts GAI has on marketing activities. This editorial article aims to fill this void. It outlines the current state of generative artificial intelligence in marketing. The article discusses the facilitators and barriers for the use of generative artificial intelligence in marketing. It highlights the effectiveness of insights generated by GAI in personalizing content and offerings and argues that marketing content generated by GAI is likely to be more personally relevant than that produced by earlier generations of digital technologies. The article explains how higher efficiency and productivity of marketing activities can be achieved by using GAI to create marketing content. It also describes the roles of insights and marketing content generated by GAI to improve the sales lead generation process. Implications for research, practice and policy are also discussed.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102716"},"PeriodicalIF":21.0,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136118141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Resource-seeking and media choice process: A case of irrational decision making 资源寻求与媒介选择过程：一个非理性决策案例

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-12 DOI: 10.1016/j.ijinfomgt.2023.102714

M. Mahdi Roghanizad, Ozgur Turetken

{"title":"Resource-seeking and media choice process: A case of irrational decision making","authors":"M. Mahdi Roghanizad, Ozgur Turetken","doi":"10.1016/j.ijinfomgt.2023.102714","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102714","url":null,"abstract":"<div><p>Resource seeking is crucial for individual and organizational success only if it is effective in convincing the resource provider to offer the needed resource. Computer-mediated communication theories provide insight into an ideal match between media and communication tasks, but typically treat task as attainment of mutual understanding between communicating partners. Instead, we developed theoretical models for media perceptions and the subsequent media choice as a behavioral decision process considering the characteristics of the resource-seeking context. In an experiment with 119 participants, we found that face-to-face resource seeking is vastly more effective than an email request regardless of the level of closeness between communication partners, but requesters underestimate the difference between the two channels. A consecutive study with 121 participants revealed that this underestimation combined with the fear of embarrassment and awkwardness lead requesters to select the less effective channel (email). Our findings have practical implications, and contribute to media selection theories by calling for focus on the characteristics of the communication goal and the source of irrationality in media selection decisions.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102714"},"PeriodicalIF":21.0,"publicationDate":"2023-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50177150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects 中小企业的数字化转型:外部支持的数字化创新项目分类

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-12 DOI: 10.1016/j.ijinfomgt.2023.102713

Andreas Hermann , Torsten Gollhardt , Ann-Kristin Cordes , Lasse von Lojewski , Max Patrick Hartmann , Jörg Becker

{"title":"Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects","authors":"Andreas Hermann , Torsten Gollhardt , Ann-Kristin Cordes , Lasse von Lojewski , Max Patrick Hartmann , Jörg Becker","doi":"10.1016/j.ijinfomgt.2023.102713","DOIUrl":"10.1016/j.ijinfomgt.2023.102713","url":null,"abstract":"<div><p>Digital transformation is a complex yet indispensable endeavor for SMEs. Hence, SMEs initiate and implement digital innovation projects to drive their digital transformation but face difficulties in the initiation phase, which could lead them to embark on projects with little value. As a remedy, SMEs may collaborate with external digital innovation units to support their project initiations. However, underlying project characteristics are often poorly understood, so much so that initiations often happen ad hoc. The research goal of this article is to develop a taxonomy that supports the initiation of digital innovation projects in SMEs in collaboration with external digital innovation units. The taxonomy development combines both conceptual and empirical perspectives. The former is informed by a structured literature review. The latter emerges from analyzing 210 project reports of German SMEs. The resulting taxonomy comprises 10 dimensions and 30 characteristics. Based on the taxonomy and the analyzed projects, 5 project types are derived by using cluster analysis methods. External digital innovation units can use the taxonomy and the 5 project types to classify and better understand digital innovation projects in SMEs. The article contributes to the body of knowledge and facilitates future research on digital innovation projects in SMEs.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102713"},"PeriodicalIF":21.0,"publicationDate":"2023-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401223000944/pdfft?md5=42ebe6bd4ef23277080f03486855d607&pid=1-s2.0-S0268401223000944-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135706065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Musical atmosphere as a (dis)tractive facet of user interfaces: An experiment on sustainable consumption decisions in eCommerce 音乐氛围是用户界面的一个（不）吸引人的方面：电子商务可持续消费决策实验

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-05 DOI: 10.1016/j.ijinfomgt.2023.102715

Hui Xu , Yang Wu , Juho Hamari

{"title":"Musical atmosphere as a (dis)tractive facet of user interfaces: An experiment on sustainable consumption decisions in eCommerce","authors":"Hui Xu , Yang Wu , Juho Hamari","doi":"10.1016/j.ijinfomgt.2023.102715","DOIUrl":"10.1016/j.ijinfomgt.2023.102715","url":null,"abstract":"<div><p>User interfaces are increasingly multimodal in nature. Their design is moving beyond just primarily considering visuality-related aspects to considering the rich and complex effects of other facets of user interfaces interacting with different senses of users. Music and other atmosphere-altering facets of interfaces are increasingly considered to hold potential to affect users’ actions and decision-making. While music is associated with both more impulsive and less impulsive decision-making in general, it may also affect the sustainability of consumption choices. Therefore, in this study we investigate the supporting/distracting effects of musical atmosphere as a facet of user interface on sustainable decision-making in the context of eCommerce. We conducted four online experiments (11 groups, 462 valid samples) and one focus group interview-discussion. The results show that fast music tempo (compared to no music or slow music tempo) had a positive effect on willingness to purchase healthy food as mediated by its reduction of negative emotion and consequent increase in positive attitude. People had more positive attitude towards unhealthy food options in the slow music tempo condition. The findings provide novel insights on using non-traditional facets of user interfaces for rational and sustainable decision-making.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"75 ","pages":"Article 102715"},"PeriodicalIF":21.0,"publicationDate":"2023-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134978981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Knowledge management mechanisms and common knowledge impacts on the value of knowledge at individual and organizational levels 知识管理机制和常识对个人和组织层面的知识价值产生影响

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102660

Rajiv Sabherwal , Zach Steelman , Irma Becerra-Fernandez

{"title":"Knowledge management mechanisms and common knowledge impacts on the value of knowledge at individual and organizational levels","authors":"Rajiv Sabherwal , Zach Steelman , Irma Becerra-Fernandez","doi":"10.1016/j.ijinfomgt.2023.102660","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102660","url":null,"abstract":"<div><p>Knowledge management (KM) impacts have typically been examined on the value of knowledge to organizations but not individuals. This paper uses survey data (186 employees) and qualitative data (300 + employees) at the National Aeronautics and Space Administration to examine the effects of four KM mechanisms (social learning, learning from others through IT, learning from IT, and IT-based knowledge substitution) and common knowledge on the individual and organizational value of knowledge. The results indicate that common knowledge and the two interpersonal mechanisms (social learning, learning from others through IT) enhance the perceived value of knowledge at both levels, but both mechanisms that rely on IT for the knowledge (learning from IT, IT-based knowledge substitution) reduce the perceived knowledge value at one level and have no significant effect at the other level. Further, common knowledge strengthens the positive effects of both interpersonal mechanisms, and weakens the negative effects of IT-based knowledge substitution, on perceived value of knowledge at both levels.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102660"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0