International Journal of Information Management最新文献

Workplace cyberbullying: A multidisciplinary review and agenda for future research in the era of artificial intelligence 工作场所网络欺凌：人工智能时代的多学科回顾和未来研究议程

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-04-26 DOI: 10.1016/j.ijinfomgt.2025.102910

Jie Yan , Dorothy E. Leidner , Puzant Balozian , Villacis Calderon Eduardo , Ramona Ionescu

引用次数: 0

Managing online small-group learning: Effects of facilitation style and type of group reward 管理在线小组学习：促进方式和小组奖励类型的影响

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-04-18 DOI: 10.1016/j.ijinfomgt.2025.102909

Ron Chi-Wai Kwok , Surinder S. Kahai , Jin-Xing Hao

{"title":"Managing online small-group learning: Effects of facilitation style and type of group reward","authors":"Ron Chi-Wai Kwok , Surinder S. Kahai , Jin-Xing Hao","doi":"10.1016/j.ijinfomgt.2025.102909","DOIUrl":"10.1016/j.ijinfomgt.2025.102909","url":null,"abstract":"<div><div>The theory of community of inquiry (COI) is widely used to explain students’ experiences in online learning. However, it is rarely used to develop structured, evidence-based teaching strategies for managing communities of inquiry. To extend COI theory, this study proposes a dual-element construct of teaching presence and a problem-driven online small-group learning model. The study aims to understand the effects of teaching presence (combining facilitation and group reward) on social presence (peer interactions) and cognitive presence (cognitive learning outcomes). It incorporates leadership style in facilitation (transformational vs. transactional) and individual accountability in group reward to define strategies for the dual-element approach to teaching presence. A controlled experiment with a 2 × 2 factorial design was conducted on a text-based platform to observe the effects of facilitation style and individual accountability in group reward. Results showed that both the transformational (vs. transactional) facilitation style and individual accountability in group reward promoted peer interaction and cognitive learning outcomes. They also interacted positively to enhance peer interaction and cognitive learning outcomes. The nuanced effects of the different elements of the dual-element approach to teaching presence are discussed, along with theoretical and practical implications.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102909"},"PeriodicalIF":20.1,"publicationDate":"2025-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143843464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

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Dynamics of user engagement: AI mastery goal and the paradox mindset in AI–employee collaboration 用户参与的动态：人工智能掌握目标和人工智能员工协作中的悖论心态

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-04-14 DOI: 10.1016/j.ijinfomgt.2025.102908

Reza Marvi , Pantea Foroudi , Naja AmirDadbar

{"title":"Dynamics of user engagement: AI mastery goal and the paradox mindset in AI–employee collaboration","authors":"Reza Marvi , Pantea Foroudi , Naja AmirDadbar","doi":"10.1016/j.ijinfomgt.2025.102908","DOIUrl":"10.1016/j.ijinfomgt.2025.102908","url":null,"abstract":"<div><div>Given the scarcity of previous studies on employee–AI collaboration and its impact on employee behavior and user engagement, we investigated its potential to drive user engagement using a mixed-method approach. Grounded in qualitative findings from 27 participants in a healthcare setting, we propose a robust model that emphasizes the impact of AI–employee collaboration on AI mastery goal, user engagement, and a paradox mindset, as well as the moderating role of AI empathy and technological frames. Using a quantitative method, we collected data from 452 participants in a healthcare setting across two studies. Our findings showed that AI–employee collaboration can drive AI mastery goal and a paradox mindset. We also found empirical evidence that both AI mastery goal and the paradox mindset can mediate the relationship between employee–AI collaboration and user engagement. Moreover, our findings revealed interesting moderating results across two studies. In Study 1, significant effects were found for both employee–AI collaboration and AI mastery goal at low AI empathy, but not at high levels. In Study 2, while the interaction between employee–AI collaboration and AI empathy was not significant, the influence of AI mastery goal became significant at high empathy levels, and the paradox mindset showed a significant effect only at high levels of AI empathy. These findings provide managers with valuable insights into the essential operations dynamic of employee–AI collaboration, underscoring its important role in enhancing user engagement.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102908"},"PeriodicalIF":20.1,"publicationDate":"2025-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143830046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

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Navigating remote host management and strategic information disclosure in Airbnb: A dual-theory perspective Airbnb的远程主机管理与战略信息披露：双重理论视角

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-04-09 DOI: 10.1016/j.ijinfomgt.2025.102906

Long Xia

{"title":"Navigating remote host management and strategic information disclosure in Airbnb: A dual-theory perspective","authors":"Long Xia","doi":"10.1016/j.ijinfomgt.2025.102906","DOIUrl":"10.1016/j.ijinfomgt.2025.102906","url":null,"abstract":"<div><div>Airbnb, a prominent sharing economy platform, has experienced significant global expansion, offering lucrative investment opportunities irrespective of investors' geographical locations. Despite the rising trend of using Airbnb for remote investments, this phenomenon has received limited research attention. This study employs a dual-theory lens, integrating social exchange and social penetration theories, to propose a unified theoretical framework for examining the dynamics of remote host management and information disclosure. Using a mixed-method approach—combining deep learning-based text classification to extract nuanced information aspects from host self-disclosures and econometric modeling on an extensive panel dataset—we reveal that while remote management exhibits lower performance than locally managed counterparts, strategic information disclosure can effectively mitigate such impacts. As a groundbreaking exploration of remote host management, this study contributes theoretically to the sharing economy, social exchange and social penetration theories, and information disclosure literature, while providing practical implications to support remote management and strategic information disclosure decision-making.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102906"},"PeriodicalIF":20.1,"publicationDate":"2025-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143800698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

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Agenda-setting effects for covid-19 vaccination: Insights from 10 million textual data from social media and news articles using BERTopic covid-19疫苗接种的议程设置效应：来自社交媒体和新闻文章的1000万文本数据的见解

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-04-07 DOI: 10.1016/j.ijinfomgt.2025.102907

Hyunsang Son , Young Eun Park

{"title":"Agenda-setting effects for covid-19 vaccination: Insights from 10 million textual data from social media and news articles using BERTopic","authors":"Hyunsang Son , Young Eun Park","doi":"10.1016/j.ijinfomgt.2025.102907","DOIUrl":"10.1016/j.ijinfomgt.2025.102907","url":null,"abstract":"<div><div>This study investigates the agenda-setting effects of media in the context of the COVID-19 vaccination by leveraging a cutting-edge machine learning framework, BERTopic, to analyze over 10 million textual data points from social media and news articles. The research highlights a significant divergence between public opinion, primarily expressed on Twitter, and the media agenda, challenging traditional agenda-setting theories in public health crises. Specifically, while public discourse centered on vaccination-related concerns and negative sentiments toward vaccination policies, media coverage diversified to include topics such as politics, foreign affairs, and economics. The proposed framework systematically integrates data collection, preprocessing, and advanced topic modeling to enhance interpretability and efficiency. By adopting BERTopic, this study advances beyond traditional Latent Dirichlet Allocation (LDA) models by offering superior clustering and contextual understanding of unstructured text data. The framework demonstrates its utility in identifying actionable insights for public health practitioners, policymakers, and information systems researchers, providing a robust methodology to track and evaluate public sentiment and media narratives during health crises. Ultimately, this study emphasizes the critical need to align media messaging with public concerns to improve vaccination campaigns and public health communication. It contributes to the theoretical understanding of agenda-setting in the digital era while offering practical guidelines for leveraging social big data in multidisciplinary applications.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102907"},"PeriodicalIF":20.1,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143785145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The dark side of employee-generative AI collaboration in the workplace: An investigation on work alienation and employee expediency 工作场所员工生成人工智能协作的阴暗面：对工作异化和员工权宜之计的调查

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-04-03 DOI: 10.1016/j.ijinfomgt.2025.102905

Shenyang Hai , Tianyi Long , Andreawan Honora , Arnold Japutra , Tengfei Guo

{"title":"The dark side of employee-generative AI collaboration in the workplace: An investigation on work alienation and employee expediency","authors":"Shenyang Hai , Tianyi Long , Andreawan Honora , Arnold Japutra , Tengfei Guo","doi":"10.1016/j.ijinfomgt.2025.102905","DOIUrl":"10.1016/j.ijinfomgt.2025.102905","url":null,"abstract":"<div><div>Generative AI (GenAI) has emerged as a powerful tool in the modern workplace, delivering significant benefits to both employees and organizations. As its adoption gains momentum, understanding the potential risks associated with employee-GenAI collaboration becomes increasingly important. While much of the existing research emphasizes the challenges GenAI presents to employees as individuals, this study shifts the focus to explore broader organizational risks, particularly unethical workplace behaviors. Drawing on human-AI collaboration research and the job demands-resources model, we develop and empirically test a novel model to explain how and when employee-GenAI collaboration may lead to employees’ unethical behavioral outcomes in daily organizational contexts. Using an experience sampling approach with longitudinal data from 229 service industry employees, encompassing 1050 matched daily observations, our findings reveal that employee-GenAI collaboration increases work alienation—a sense of disconnection from work—which, in turn, drives employee expediency that compromises work standards. Furthermore, we demonstrate that this effect is pronounced under high digital job demands. By highlighting this unintended consequence, our study contributes to theoretical advancements in understanding the darker side of employee-GenAI collaboration and provides practical insights to help organizations harness the benefits of GenAI while mitigating its potential ethical pitfalls.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102905"},"PeriodicalIF":20.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143759011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How livestream engagement inspires tourist purchasing behaviour: A multi-study approach 直播互动如何激发游客购买行为：一种多研究方法

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-03-31 DOI: 10.1016/j.ijinfomgt.2025.102903

Hamed Azad Moghddam , Gary Mortimer , Hormoz Ahmadi , Hamid Sharif-Nia

{"title":"How livestream engagement inspires tourist purchasing behaviour: A multi-study approach","authors":"Hamed Azad Moghddam , Gary Mortimer , Hormoz Ahmadi , Hamid Sharif-Nia","doi":"10.1016/j.ijinfomgt.2025.102903","DOIUrl":"10.1016/j.ijinfomgt.2025.102903","url":null,"abstract":"<div><div>In the rapidly evolving digital landscape, livestream commerce has become a powerful tool for tourism providers. This study underscores the pressing need for businesses within the tourism sector to understand the nuances of this dynamic medium and align their marketing strategies accordingly. In responding to calls, this research utilises a rigorous mixed-methods approach to examine the interactions between streamers, viewers, and the broader online community. Inspiration theory and optimum stimulation level theory are applied in a tourism context to examine how livestream viewers’ individual differences influence their inspiration for impulse buying and cross-buying. Further, sociomateriality is adopted to examine how the interconnectedness of livestreaming has an impact on inspiration and behaviours. Findings from in-depth interviews and an online survey of social media users who had livestreaming commerce experience indicate that impulse buying and cross-buying are driven by antecedents such as two-way communications between streamers and individuals and online communities and individuals, as well as the perception of inspiration. These relationships are moderated by the optimum stimulation level. This study offers directions for further research and insights for managers, suggesting a focus on the dynamics of livestream commerce.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102903"},"PeriodicalIF":20.1,"publicationDate":"2025-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143738047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

When humble AI meets narcissistic customers: A terror management perspective 当谦逊的人工智能遇到自恋的客户：恐惧管理的视角

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-03-29 DOI: 10.1016/j.ijinfomgt.2025.102904

Jing Liu , Fu-Chieh Hsu , Jing Yu , Jie Cao , Huiwen Mai

引用次数: 0

Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses 数据泄露和勒索软件攻击的态势感知：多维网络威胁影响框架和从业者-公众话语的内容分析

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-03-26 DOI: 10.1016/j.ijinfomgt.2025.102902

Paras Bhatt , Rohit Valecha , H. Raghav Rao

{"title":"Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses","authors":"Paras Bhatt , Rohit Valecha , H. Raghav Rao","doi":"10.1016/j.ijinfomgt.2025.102902","DOIUrl":"10.1016/j.ijinfomgt.2025.102902","url":null,"abstract":"<div><div>Cyber threat incidents are increasingly on the rise resulting in concern among the public. Recently, data breaches and ransomware attacks have emerged as two types of critical cyber threats in terms of impact to both organizations and individuals. As such, organizations and the public have started to discuss these threats in various forms. While the former discusses the threats in practitioner reports that are available for public consumption, social media platforms are the preferred avenue for the public. Though literature has started to examine the issues regarding such cyber threat incidents, research on cyber threats, its resultant discourse on social media and its potential for situational awareness and for extracting meaningful or actionable cyber intelligence is scarce. This paper makes a twofold contribution: first, it extracts multiple dimensions of cyber threats from an examination of theoretical, regulatory and domain specific literature. We term these dimensions, leak, laws, cause, and cost and use them for creating a cyber-threat impact framework. Second, by undertaking text mining for content analysis of large datasets from Verizon’s Data Breach Investigation Reports (DBIR) as well as social media discourses from Twitter, this paper investigates the practitioner-public discourses about the two types of cyber threat incidents to uncover relative significance of different dimensions for situational awareness. The paper finds that topical similarities and differences exist between data breach and ransomware attack incidents on different dimensions in the cyber-threat impact framework. The dual analysis of practitioner and public discourses allows situational awareness that policy makers can use for developing appropriate cyber intelligence and cyber threat defense policies.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102902"},"PeriodicalIF":20.1,"publicationDate":"2025-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143705378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What’s your archetype? Understanding how IT Identity influences information systems adoption 你的原型是什么？了解IT身份如何影响信息系统的采用

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-03-19 DOI: 10.1016/j.ijinfomgt.2025.102889

Sam Senanayake , Petros Chamakiotis

{"title":"What’s your archetype? Understanding how IT Identity influences information systems adoption","authors":"Sam Senanayake , Petros Chamakiotis","doi":"10.1016/j.ijinfomgt.2025.102889","DOIUrl":"10.1016/j.ijinfomgt.2025.102889","url":null,"abstract":"<div><div>Motivated by a recognized need to comprehend how Information Systems (IS) switching costs interact with Information Technology Identity (ITID) to influence IS infusion behavior, this study explores issues that may affect the success of IS implementations when information workers are required to switch from an incumbent IS to a new IS and incur IS switching costs. ITID describes the extent to which an Information Technology (IT) is viewed as integral to a person’s self-concept and provides an interesting theoretical lens with which to study this interplay between IS usage and identity. Drawing on interviews with 28 IS community practitioners within the software industry, we unpack the complex relationships between ITID, Status Quo Bias (SQB), and Lingering Identity (LI) that explain how workers deal with IS adoption in the context of change. We present a model for establishing a baseline of existing user attitudes towards IS usage based on incumbent IS usage. Individual user baselines can be subsequently mapped to eight archetypes which can guide managers seeking to improve IS adoption and infusion. We then discuss our theoretical and managerial contributions and close the paper by outlining the study’s limitations and a set of directions for future research.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"83 ","pages":"Article 102889"},"PeriodicalIF":20.1,"publicationDate":"2025-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143654585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0