International Journal of Information Management最新文献

Collaborative AI in the workplace: Enhancing organizational performance through resource-based and task-technology fit perspectives 工作场所的协作式人工智能：从基于资源和任务-技术契合的角度提升组织绩效

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2024-11-17 DOI: 10.1016/j.ijinfomgt.2024.102853

Aleksandra Przegalinska , Tamilla Triantoro , Anna Kovbasiuk , Leon Ciechanowski , Richard B. Freeman , Konrad Sowa

{"title":"Collaborative AI in the workplace: Enhancing organizational performance through resource-based and task-technology fit perspectives","authors":"Aleksandra Przegalinska , Tamilla Triantoro , Anna Kovbasiuk , Leon Ciechanowski , Richard B. Freeman , Konrad Sowa","doi":"10.1016/j.ijinfomgt.2024.102853","DOIUrl":"10.1016/j.ijinfomgt.2024.102853","url":null,"abstract":"<div><div>This research examines how artificial intelligence, human capabilities, and task types influence organizational outcomes. By leveraging the frameworks of the Resource-Based View and Task Technology Fit theories, we executed two distinct studies to assess the effectiveness of a generative AI tool in aiding task performance across a spectrum of task complexities and creative demands. The initial study tested the utility of generative AI across diverse tasks and the significance of AI-related skills enhancement. The subsequent study explored interactions between humans and AI, analyzing emotional tone, sentence structure, and word choice. Our results indicate that incorporating AI can significantly improve organizational task performance in areas such as automation, support, creative endeavors, and innovation processes. We also observed that generative AI generally presents more positive sentiment, utilizes simpler language, and has a narrower vocabulary than human counterparts. These insights contribute to a broader understanding of AI's strengths and weaknesses in organizational settings and guide the strategic implementation of AI systems.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"81 ","pages":"Article 102853"},"PeriodicalIF":20.1,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142654354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Personal data strategies in digital advertising: Can first-party data outshine third-party data? 数字广告中的个人数据策略：第一方数据能否超越第三方数据？

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2024-11-12 DOI: 10.1016/j.ijinfomgt.2024.102852

Minjeong Ham , Sang Woo Lee

{"title":"Personal data strategies in digital advertising: Can first-party data outshine third-party data?","authors":"Minjeong Ham , Sang Woo Lee","doi":"10.1016/j.ijinfomgt.2024.102852","DOIUrl":"10.1016/j.ijinfomgt.2024.102852","url":null,"abstract":"<div><div>As Google explores new personal data strategies, it aims to strike a balance between enhancing privacy and maintaining personalization, ensuring that consumers' data is handled responsibly while still delivering relevant and personalized advertising. This study, based on the privacy calculus framework, employs a mixed-methods approach to address two key objectives: 1) understanding how different levels of personalization impact advertising performance based on the type of data utilized, and 2) exploring the underlying mechanism of consumer reactions to personalized advertising using different types of personal data. To achieve the first research goal, Study 1 integrates Analytic Hierarchy Process (AHP) analysis of survey data from 25 advertisers with econometric analysis of advertising data from a European beauty company. To achieve the second research objective, Study 2 explores consumer perceptions through in-depth interviews and an online survey. The key findings of this study are as follows. The AHP analysis revealed that advertisers prioritize first-party data, especially purchase history, for enhancing personalized targeting. The econometric analysis suggested that while third-party data is currently most effective for enhancing advertising performance, first-party data emerges as a promising alternative in light of evolving advertising policies. Qualitative and quantitative analyses revealed complex interactions between personalization levels, data types, and consumer responses, highlighting the tension between personalization benefit and risk. These insights provide valuable guidance for advertisers, platforms, and policymakers in navigating the changing landscape of digital advertising and personal data privacy.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"80 ","pages":"Article 102852"},"PeriodicalIF":20.1,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142657376","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Resource-seeking and media choice process: A case of irrational decision making 资源寻求与媒介选择过程：一个非理性决策案例

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-12 DOI: 10.1016/j.ijinfomgt.2023.102714

M. Mahdi Roghanizad, Ozgur Turetken

{"title":"Resource-seeking and media choice process: A case of irrational decision making","authors":"M. Mahdi Roghanizad, Ozgur Turetken","doi":"10.1016/j.ijinfomgt.2023.102714","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102714","url":null,"abstract":"<div><p>Resource seeking is crucial for individual and organizational success only if it is effective in convincing the resource provider to offer the needed resource. Computer-mediated communication theories provide insight into an ideal match between media and communication tasks, but typically treat task as attainment of mutual understanding between communicating partners. Instead, we developed theoretical models for media perceptions and the subsequent media choice as a behavioral decision process considering the characteristics of the resource-seeking context. In an experiment with 119 participants, we found that face-to-face resource seeking is vastly more effective than an email request regardless of the level of closeness between communication partners, but requesters underestimate the difference between the two channels. A consecutive study with 121 participants revealed that this underestimation combined with the fear of embarrassment and awkwardness lead requesters to select the less effective channel (email). Our findings have practical implications, and contribute to media selection theories by calling for focus on the characteristics of the communication goal and the source of irrationality in media selection decisions.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"74 ","pages":"Article 102714"},"PeriodicalIF":21.0,"publicationDate":"2023-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50177150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Knowledge management mechanisms and common knowledge impacts on the value of knowledge at individual and organizational levels 知识管理机制和常识对个人和组织层面的知识价值产生影响

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102660

Rajiv Sabherwal , Zach Steelman , Irma Becerra-Fernandez

{"title":"Knowledge management mechanisms and common knowledge impacts on the value of knowledge at individual and organizational levels","authors":"Rajiv Sabherwal , Zach Steelman , Irma Becerra-Fernandez","doi":"10.1016/j.ijinfomgt.2023.102660","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102660","url":null,"abstract":"<div><p>Knowledge management (KM) impacts have typically been examined on the value of knowledge to organizations but not individuals. This paper uses survey data (186 employees) and qualitative data (300 + employees) at the National Aeronautics and Space Administration to examine the effects of four KM mechanisms (social learning, learning from others through IT, learning from IT, and IT-based knowledge substitution) and common knowledge on the individual and organizational value of knowledge. The results indicate that common knowledge and the two interpersonal mechanisms (social learning, learning from others through IT) enhance the perceived value of knowledge at both levels, but both mechanisms that rely on IT for the knowledge (learning from IT, IT-based knowledge substitution) reduce the perceived knowledge value at one level and have no significant effect at the other level. Further, common knowledge strengthens the positive effects of both interpersonal mechanisms, and weakens the negative effects of IT-based knowledge substitution, on perceived value of knowledge at both levels.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102660"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective 有计划和计划外虚拟购物中的认知负荷:来自神经生理学角度的证据

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102667

Shobhit Kakaria , Farzad Saffari , Thomas Z. Ramsøy , Enrique Bigné

{"title":"Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective","authors":"Shobhit Kakaria , Farzad Saffari , Thomas Z. Ramsøy , Enrique Bigné","doi":"10.1016/j.ijinfomgt.2023.102667","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102667","url":null,"abstract":"<div><p>Rapid adoption of virtual-reality-assisted retail applications is inadvertently reshaping consumer buying patterns, making it crucial for businesses to enhance their shopping experience. This new scenario challenges marketers with unique hurdles in both the commercialization of products and in managing information cues derived via VR retailing. Therefore, this study examined consumers’ impulsive behavior and unplanned purchases in a virtual retail store, using self-reports and electroencephalography. Borrowing assorted perspectives from retailing, virtual reality, and neuromarketing literature, we extended the stimulus-organism-response framework to evaluate how unplanned behavior evolves through conscious and unconscious measures. We found that consumers’ impulsiveness was significantly associated with their unplanned expenditure and the number of unplanned purchases. Using mediation analysis, we observed that flow experience during shopping partially mediated the relationship between the sense of presence and the desire to stay longer in a virtual shopping store. Desire to stay in the virtual store positively influenced store satisfaction, basket-size deviation, and budget deviation. Additionally, cognitive workload obtained via electroencephalogram revealed significant differences during both planned and unplanned purchases. These findings provide fresh opportunities for retailers to leverage the disruptive potential of immersive and interactive virtual technology to transform consumer shopping experiences.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102667"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

When do details matter? News source evaluation summaries and details against misinformation on social media 什么时候细节很重要?新闻来源评估总结和细节，防止社交媒体上的错误信息

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102666

Antino Kim, Patricia L. Moravec, Alan R. Dennis

{"title":"When do details matter? News source evaluation summaries and details against misinformation on social media","authors":"Antino Kim, Patricia L. Moravec, Alan R. Dennis","doi":"10.1016/j.ijinfomgt.2023.102666","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102666","url":null,"abstract":"<div><p>News source evaluations based on fact-checking can help curb the consumption and spread of fake news on social media. Prior research has primarily considered source evaluations with intuitive icons that indicate whether or not news sources are reputable. But can we increase the power of these icons by adding more detailed information about the evaluation that explains the reasons for the icon? What additional benefit would such evaluation details bring? Would they have the same effect for both positive and negative evaluations? We conducted two online experiments to understand the effects of a source evaluation <em>icon</em> (a positive or negative summary of the evaluation) and more detailed evaluation information explaining the reasons for the icon. Our results show an asymmetric effect of positive and negative icons and details. Negative icons reduced the believability of the articles, but adding evaluation details supporting the icon had no additional effect. In contrast, positive icons had no significant effects, but adding evaluation details significantly increased believability. We also found that users were more likely to view the evaluation details when the content of the article aligned with their pre-existing opinions, but the valence of the icon (positive or negative) did not affect this decision.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102666"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903315","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response 危机信息管理中强化数据偏差:以也门人道主义应对为例

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102663

David Paulus , Gerdien de Vries , Marijn Janssen , Bartel Van de Walle

{"title":"Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response","authors":"David Paulus , Gerdien de Vries , Marijn Janssen , Bartel Van de Walle","doi":"10.1016/j.ijinfomgt.2023.102663","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102663","url":null,"abstract":"<div><p>The complex and uncertain environment of the humanitarian response to crises can lead to data bias, which can affect decision-making. Evidence of data bias in crisis information management (CIM) remains scattered despite its potentially significant impact on crisis response. To understand what biases emerge in complex crises and how they affect CIM, we conducted a combined interview and document analysis study. Focusing on the largest humanitarian crisis in the world, i.e., the conflict in Yemen, we conducted 25 interviews with managers and analysts of response organizations, and assessed 47 reports and datasets created by response organizations in Yemen. We find evidence of a cycle of bias reinforcement through which bias cascades between field, headquarters and donor levels of crisis response. Researchers, as well as practitioners, need to consider these underlying biases and reinforcement loops because they influence what data can be collected when, by whom, from whom, and how the data is shared and used. To the CIM literature, we contribute an in-depth understanding of how four types of data bias emerge in crises: political, accessibility, topical, and sampling bias.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102663"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances 承诺和平台采用如何推动中小企业的电子商务绩效:对电子商务能力的混合方法调查

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102649

Jacopo Ballerini , Dennis Herhausen , Alberto Ferraris

{"title":"How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances","authors":"Jacopo Ballerini , Dennis Herhausen , Alberto Ferraris","doi":"10.1016/j.ijinfomgt.2023.102649","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102649","url":null,"abstract":"<div><p>To cope with the digital transition exacerbated by the COVID-19 pandemic, managers of manufacturing small and medium enterprises (SMEs) need to adopt innovative practices to face uncertain scenarios and create long-term value, identified as transformational entrepreneurship practices. Among emerging digital technologies, digital platforms are shaping and outgrowing the e-commerce channel representing a potential opportunity for manufacturing SMEs to embrace digital transformation. Drawing on affordance theory, this research uses a mixed method approach to investigate how manufacturing SMEs’ e-commerce commitment and digital platform adoption stimulate the actualization of three e-commerce affordances: consumer knowledge generation, internationalization, and customer diversification. Based on survey responses from 165 manufacturing SME managers, we find that direct selling through owned websites actualizes consumer knowledge generation and internationalization, indirect selling actualizes customer diversification and internationalization, and agency selling through third-party platforms actualizes all three affordances. The relationship between e-commerce commitment and ecommerce performance is mediated by consumer knowledge generation and internationalization but not by customer diversification. A fsQCA analysis outlines seven configurations actualizing these e-commerce affordances by pairing different ecommerce approaches with degrees of e-commerce commitment. Finally, an analysis of open-ended questions from 24 respondents complements the study and deeply interprets the seven unique configurations outlined.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102649"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49875900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 9

Immersive time (ImT): Conceptualizing time spent in the metaverse 沉浸式时间(ImT):将花在虚拟世界中的时间概念化

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102659

Emmanuel Mogaji, Jochen Wirtz, Russell W. Belk, Yogesh K. Dwivedi

{"title":"Immersive time (ImT): Conceptualizing time spent in the metaverse","authors":"Emmanuel Mogaji, Jochen Wirtz, Russell W. Belk, Yogesh K. Dwivedi","doi":"10.1016/j.ijinfomgt.2023.102659","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102659","url":null,"abstract":"<div><p>With growing investment into the metaverse or metaverses, the required hardware and software is becoming more powerful and cheaper, and tech firms’ expectations for this market are high. In parallel, consumer brands are claiming their digital real estate as consumers seek experiences beyond those available in the real world. Having people engage on this platform is important for all stakeholders. To address this much needed level of engagement, this editorial introduces the concept of immersive time (ImT), which is described as the conscious, deliberate, and dedicated time spent using a headset and other accessories to continually engage in the metaverse, presumably at least in part to escape the real world. Once in ImT, there are rather limited opportunities to multitask and simultaneously devote time to the activities within the metaverse and the real world. As such, while prolonged ImT is important for the stakeholders, it is imperative to recognize the inherent dark sides of this time. Understanding ImT has important implications for researchers and practitioners (including tech developers, and brand and marketing managers who contemplate their metaverse strategies), and policymakers who aim to ensure customers’ safety when immersing in the metaverse. This editorial concludes with an agenda for future research to enhance our understanding of consumer behaviors and engagement in the metaverse.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"72 ","pages":"Article 102659"},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 17

Guest editorial digital platforms and transformational entrepreneurship 客座编辑数字平台和转型创业

IF 21 1区管理学

International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102688

Paul Jones, Ciro Troise, Giovanni Schiuma

引用次数: 0