International Journal of Information Management最新文献

Technology takes away my power! The mediating role of powerlessness in the relationship between technostressors and proactivity at work 科技夺走了我的力量！无力感在技术压力源与工作主动性关系中的中介作用

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-06-04 DOI: 10.1016/j.ijinfomgt.2025.102930

Guangwei Wang , Zhongda Wu , Chang-qin Lu

{"title":"Technology takes away my power! The mediating role of powerlessness in the relationship between technostressors and proactivity at work","authors":"Guangwei Wang , Zhongda Wu , Chang-qin Lu","doi":"10.1016/j.ijinfomgt.2025.102930","DOIUrl":"10.1016/j.ijinfomgt.2025.102930","url":null,"abstract":"<div><div>In an era marked by relentless technological advancement and its deep integration into workplace processes, technology has evolved into a powerful entity that aids humankind while also bringing unexpected stress. An important question in this context is how technostressors impact employees’ sense of power and work behavior. Drawing on the approach–inhibition theory of power and mindset theory, this article investigates the impacts of technostressors on employees’ sense of powerlessness and proactivity and explores a boundary condition in this process by focusing on techno growth mindset regarding technology. A multi-wave survey study (<em>N</em> = 351), an experimental study (<em>N</em> = 248), and a qualitive study (<em>N</em> = 21) revealed that technostressors led to sense of powerlessness which, in turn, diminished proactive behavior and aggravated inaction among the employees. However, the negative impacts of technostressors were mitigated among the employees who possessed techno growth mindset. These findings provide new insights into employees’ behavioral responses (proactive behavior or inaction) to technostressors from the perspective of the sense of power and add to the research on human–technology interaction. The findings also have practical implications for organizations seeking to bolster employees’ proactivity amidst technological tumult.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102930"},"PeriodicalIF":20.1,"publicationDate":"2025-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144204234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Predicting strangers’ cooperativeness in Face-to-Face vs. Video-to-Video interactions: A case of inaccurate social prediction in mediated communication 预测陌生人在面对面与视频对视频互动中的合作：中介沟通中不准确的社会预测案例

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijinfomgt.2025.102913

M. Mahdi Roghanizad , Roderick E. White

{"title":"Predicting strangers’ cooperativeness in Face-to-Face vs. Video-to-Video interactions: A case of inaccurate social prediction in mediated communication","authors":"M. Mahdi Roghanizad , Roderick E. White","doi":"10.1016/j.ijinfomgt.2025.102913","DOIUrl":"10.1016/j.ijinfomgt.2025.102913","url":null,"abstract":"<div><div>In modern organizations, video conferencing platforms are frequently used for key interactions, such as job interviews and virtual team collaborations. However, the accuracy of social predictions during brief virtual encounters remains uncertain. This study investigates the impact of different communication media on the accuracy of predicting cooperative or generous behavior among strangers after brief interactions. Grounded in Media Naturalness Theory (MNT) and evolutionary psychology, we explore whether video-to-video (VtV) interactions affect the accuracy of predicting cooperativeness compared to face-to-face (FtF) interactions. Across two behavioral studies, participants engaged in FtF and VtV interactions, with the second study introducing a condition where eye contact was enabled using gaze correction technology (VtV<sup>g</sup>). Our findings consistently demonstrate that FtF interactions lead to significantly higher prediction accuracy than VtV, where accuracy levels did not surpass chance. Interestingly, enabling eye contact in VtV<sup>g</sup> did not significantly improve predictive accuracy. These results underscore the limitations of current video communication technologies in replicating the social cognitive and perceptual capabilities present in FtF interactions, with implications for remote interactions in organizational settings.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102913"},"PeriodicalIF":20.1,"publicationDate":"2025-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144185150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Mobile app localization-based advertising: Effects of spatial and social-cultural distances on consumer behavior 基于移动应用本地化的广告：空间和社会文化距离对消费者行为的影响

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijinfomgt.2025.102929

Hamid Shirdastian , Boris Bartikowski , Michel Laroche , Marie-Odile Richard

{"title":"Mobile app localization-based advertising: Effects of spatial and social-cultural distances on consumer behavior","authors":"Hamid Shirdastian , Boris Bartikowski , Michel Laroche , Marie-Odile Richard","doi":"10.1016/j.ijinfomgt.2025.102929","DOIUrl":"10.1016/j.ijinfomgt.2025.102929","url":null,"abstract":"<div><div>This article studies how and why localized mobile applications shape consumer responses toward mobile advertising in the context of ridesharing. Drawing from construal level theory and extant research on cultural customization of website design, we hypothesize that consumers respond more favorably when the app’s design closely matches their immediate social-cultural surroundings, compared to designs that are culturally distant. We conducted a laboratory experiment with a custom-built ridesharing app that manipulated spatial and social-cultural distances in a controlled setting. Findings show that exposure to localized mobile ads on apps that reflect the consumer’s immediate social-cultural environment (near social-cultural distance) enhances app usage intentions and purchasing intentions compared to apps with culturally distant designs. The preference for apps with local design intensifies when the advertised location is closer to the immediate location. We also find that app atmospherics (informativeness, entertainment, and effectiveness) mediate the positive effects of social-cultural distance in application design on consumer reactions in conditions of a low spatial distance to the promoted destination. Considering atmospherics offers a new explanation for why a local application design affects consumer reactions positively, beyond accounts made by construal level theory. We discuss the theoretical implications of our findings, offer managerial insights for developers and designers of geo-localized applications, and outline the study’s limitations along with directions for future research.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102929"},"PeriodicalIF":20.1,"publicationDate":"2025-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144185149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation and organizational resilience: Unveiling the path to sustainable performance in adversity and crisis 数字化转型与组织弹性：揭示逆境和危机中的可持续绩效之路

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-31 DOI: 10.1016/j.ijinfomgt.2025.102934

Gaoyong Li , Kui Du , Lu Liu , Fang Su

引用次数: 0

Strategic adoption of generative AI in organizations: A game-theoretic and network-based approach 组织中生成式人工智能的战略采用：博弈论和基于网络的方法

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-29 DOI: 10.1016/j.ijinfomgt.2025.102932

Mohammad Hasan Seifdar, Babak Amiri

{"title":"Strategic adoption of generative AI in organizations: A game-theoretic and network-based approach","authors":"Mohammad Hasan Seifdar, Babak Amiri","doi":"10.1016/j.ijinfomgt.2025.102932","DOIUrl":"10.1016/j.ijinfomgt.2025.102932","url":null,"abstract":"<div><div>The rapid advancement of Generative AI (GenAI) has introduced new opportunities and challenges for organizations seeking to integrate AI-driven decision-making into hierarchical structures. This study presents a game-theoretic framework combined with a hybrid organizational network model to examine the dynamics of GenAI adoption. The network consists of managers, employees, and AI systems interacting within a structure that combines hierarchical reporting and scale-free collaboration. By simulating multiple organizational scenarios with varying adoption costs, managerial influence, and network rewiring mechanisms, we analyze how AI adoption propagates through departments, impacts interdepartmental collaboration, and influences organizational inequality. Our findings suggest that managerial optimism and the ability of organizational networks to adapt flexibly accelerate AI adoption. On the other hand, decentralized decision-making enhances collaboration but may lead to short-term inefficiencies. Furthermore, although adopting AI initially leads to increased inequality within the organization, this disparity tends to stabilize over time. Therefore, effective governance strategies are critical in balancing organizational efficiency with fairness. This research provides actionable insights for managers and policymakers to navigate AI integration effectively and optimize its long-term benefits.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102932"},"PeriodicalIF":20.1,"publicationDate":"2025-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144167401","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The impact of social media on digital guanxi development in the Chinese workplace: A technology affordance perspective 社交媒体对中国职场数字关系发展的影响：技术支持视角

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-29 DOI: 10.1016/j.ijinfomgt.2025.102933

Jingzhu Hong , Barney Tan , Evelyn Ng , Robert M. Davison , Louie Wong

{"title":"The impact of social media on digital guanxi development in the Chinese workplace: A technology affordance perspective","authors":"Jingzhu Hong , Barney Tan , Evelyn Ng , Robert M. Davison , Louie Wong","doi":"10.1016/j.ijinfomgt.2025.102933","DOIUrl":"10.1016/j.ijinfomgt.2025.102933","url":null,"abstract":"<div><div>As organisational employees increasingly turn to social media for online guanxi development, uncovering how different types of social media contribute to interpersonal relationships (guanxi) becomes paramount. This study investigates digital guanxi in Chinese organisations by applying technology affordance theory to explore the complementary roles of various social media platforms. Our focus is on how these platforms shape both instrumental and affective dimensions of guanxi among employees. By conducting a case study with an exploratory approach, this study presents a theoretical framework elucidating how social media influences the formation of digital guanxi in the workplace. The findings indicate that enterprise social media (ESM) features enhance identity visibility, association, and knowledge sharing, thereby promoting instrumental guanxi by facilitating identity-based trustworthiness (xinyong), understanding, reciprocity, and professional reputation. Conversely, public social media (PSM) features foster social presence, interactivity, and self-presentation, bolstering affective guanxi by enhancing affinity-based trustworthiness (xinyong), intimacy, altruism, and social image. This research provides theoretical and practical insights into the distinct pathways through which social media contributes to guanxi development, offering a comprehensive framework for grasping the diverse aspects of digital guanxi within modern organisational contexts.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102933"},"PeriodicalIF":20.1,"publicationDate":"2025-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144167402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Feeling good about letting go? Learned helplessness and privacy calculus in citizen acceptance of electronic identification apps 对放手感觉良好吗？在公民接受电子身份识别应用的过程中，学会了无助感和隐私微积分

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-27 DOI: 10.1016/j.ijinfomgt.2025.102928

Tin Trung Nguyen , Van Thi Thanh Tran , Eldrin Hermoso , Minh Tu Tran Hoang

{"title":"Feeling good about letting go? Learned helplessness and privacy calculus in citizen acceptance of electronic identification apps","authors":"Tin Trung Nguyen , Van Thi Thanh Tran , Eldrin Hermoso , Minh Tu Tran Hoang","doi":"10.1016/j.ijinfomgt.2025.102928","DOIUrl":"10.1016/j.ijinfomgt.2025.102928","url":null,"abstract":"<div><div>Drawing on learned helplessness theory and privacy calculus theory, this research investigates how privacy helplessness influences citizens’ benefit-privacy trade-offs in using electronic identification (eID) apps. Using Vietnam as a research context, potential eID app users were surveyed to uncover how a sense of privacy helplessness influences their eID app usage decisions. Findings from the partial least squares structural equation modeling showed that individuals engage in benefit-privacy trade-offs when deciding to install the app, and that privacy helplessness moderated the relationships between hedonic value and perceived benefit, and between usage likelihood and anticipated well-being. These results indicate that citizens experiencing high privacy helplessness derive greater enjoyment from using eID apps and anticipate improvements in their subjective well-being. Fuzzy-set qualitative comparative analysis (fsQCA) further revealed that individuals are willing to use eID apps despite privacy concerns and limited perceived value, suggesting that privacy helplessness can supplant perceived benefit in the benefit-privacy equation. FsQCA also showed that a lack of perceived utilitarian value is a key deterrent to eID app usage. This research contributes to theory by elucidating the role of privacy helplessness in benefit-privacy trade-offs. Specifically, while prior work focuses on the negative outcomes of helplessness, our findings highlight its potential to shift citizens’ attention towards hedonic value and anticipated well-being. Furthermore, this study proposes a reconsideration of the theoretical focus, suggesting that technology adoption may signify resignation to protection measures instead of pure acceptance. The research concludes with practical recommendations for ethical strategies to promote eID app usage rather than capitalizing on privacy helplessness.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102928"},"PeriodicalIF":20.1,"publicationDate":"2025-05-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144139300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Technological identity and basic psychological needs in the use of new technologies: A two-wave cross-national survey study 新技术使用中的技术认同和基本心理需求：一项两波跨国调查研究

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-22 DOI: 10.1016/j.ijinfomgt.2025.102926

Moona Heiskari , Magdalena Celuch , Aki Koivula , Iina Savolainen , Atte Oksanen

{"title":"Technological identity and basic psychological needs in the use of new technologies: A two-wave cross-national survey study","authors":"Moona Heiskari , Magdalena Celuch , Aki Koivula , Iina Savolainen , Atte Oksanen","doi":"10.1016/j.ijinfomgt.2025.102926","DOIUrl":"10.1016/j.ijinfomgt.2025.102926","url":null,"abstract":"<div><div>AI and smart technologies are increasingly embedded in almost all aspects of everyday life, and their usage might inevitably affect individuals’ self-concept and psychological and social well-being. Evidently, cross-national and longitudinal analyses of this phenomenon and its mediating factors are required. To this end, our study examined how in-group identification with new technology users influences individuals’ satisfaction of the basic psychological needs of autonomy, competence, and relatedness in the context of new technology use. We used longitudinal two-wave data collected from 18- to 75-year-old adult populations in Finland (<em>N</em> = 1541), France (<em>N</em> = 1561), Germany (<em>N</em> = 1529), Ireland (<em>N</em> = 1112), Italy (<em>N</em> = 1530), and Poland <em>(N</em> = 1533). Based on hybrid multilevel regression models, we found consistent evidence across these six European countries that individuals’ in-group identification with new technology users is positively associated with relatedness but negatively associated with autonomy and competence. Our results suggest that the level of social identification with other technology users is a meaningful social context that shapes the well-being outcomes of new technologies.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102926"},"PeriodicalIF":20.1,"publicationDate":"2025-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144115635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation, emergence and complexity in supply networks 供应网络的数字化转型、出现和复杂性

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-20 DOI: 10.1016/j.ijinfomgt.2025.102917

Hugo Michou, Jean-Loup Richet

引用次数: 0

Device and risk-avoidance behavior in the context of cybersecurity phishing attacks 网络安全网络钓鱼攻击背景下的设备和风险规避行为

IF 20.1 1区管理学

International Journal of Information Management Pub Date : 2025-05-19 DOI: 10.1016/j.ijinfomgt.2025.102919

Naama Ilany-Tzur , Lior Fink

{"title":"Device and risk-avoidance behavior in the context of cybersecurity phishing attacks","authors":"Naama Ilany-Tzur , Lior Fink","doi":"10.1016/j.ijinfomgt.2025.102919","DOIUrl":"10.1016/j.ijinfomgt.2025.102919","url":null,"abstract":"<div><div>Phishing has been the most common type of cybercrime in recent years. The fact that successful phishing attempts require victims to collaborate with their attackers highlights the importance of identifying factors that influence users’ avoidance behavior. Drawing from evidence that mobile users process information differently than personal computer (PC) users, this research suggests that the device used may influence users’ risk-avoidance behavior, as manifested in their tendency to avoid clicking on potentially risky messages. Indeed, three studies suggest that mobile users are more risk-avoidant than PC users. Specifically, analyzing data from a cybersecurity company regarding ∼500,000 URL requests in a sample of household networks, we show that mobile devices are less likely than PCs to access unsafe URLs. Next, in two online controlled experiments in which device and URL risk levels were randomly assigned, we show that mobile users are less likely than PC users to click on a URL in a phishing-like message. Notably, this difference is observed for lower-risk URLs, whereas PC and mobile users display similar risk-avoidance tendencies in the presence of highly risky URLs. This work contributes to the mobile use literature, as well as to developing information systems theory regarding technology-threat avoidance, by showing that the device used is a contextual factor influencing users’ susceptibility to phishing attacks.</div></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"84 ","pages":"Article 102919"},"PeriodicalIF":20.1,"publicationDate":"2025-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144084586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0