International Journal of Information Management最新文献

{"title":"Shaping extra-role security behaviors through employee-agent relations: A dual-channel motivational perspective","authors":"Joshua M. Davis ,&nbsp;Deepti Agrawal ,&nbsp;Obi Ogbanufe","doi":"10.1016/j.ijinfomgt.2024.102833","DOIUrl":"10.1016/j.ijinfomgt.2024.102833","url":null,"abstract":"<div><p>Organizational information security performance increasingly depends on employees’ extra-role security behaviors (ERBs), which go beyond the scope of formal organizational prescription and control. At the same time, however, the literature suggests ERBs are largely unresponsive to traditional outline-and-control approaches to behavioral security. Instead, this stream finds that ERBs are primarily cultivated through social interactions with other organizational agents, namely the IS department and the direct supervisor. While important progress has been made in explicating the social nature of ERBs and the organizational agents that shape it, little is currently understood about the attributes of these employee-agent relationships that give rise to their influence on ERB enactment. Tied to this void, review of the literature reveals two separate and fundamentally different explanations of relational influence in this context which, according to theory, are associated with different relational attributes. Responding to these gaps, the current study presents a mixed-method examination of the relational antecedents of ERB enactment. We first theoretically develop and quantitatively examine a dual-channel model of socially motivated ERB enactment that highlights two co-existing motivational channels—an exchange-based channel rooted in norms of reciprocity and an identity-based channel rooted in self-verification. Then, applying the findings from quantitative examination of the dual-channel model, we qualitatively examine the specific attributes of these employee-agent relationships that promote ERB enactment. In doing so, this study makes multiple contributions to the literature including unification of prior work in this stream and introduction of detailed profiles of effective employee-agent relationships in this context.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"80 ","pages":"Article 102833"},"PeriodicalIF":20.1,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401224000811/pdfft?md5=7df4674e09c9199b9342a058310d0571&pid=1-s2.0-S0268401224000811-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142011846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Conceptualizing generative AI as style engines: Application archetypes and implications","authors":"Kai Riemer,&nbsp;Sandra Peter","doi":"10.1016/j.ijinfomgt.2024.102824","DOIUrl":"10.1016/j.ijinfomgt.2024.102824","url":null,"abstract":"<div><p>The rise of generative AI has brought with it a surprising paradox: systems that excel at tasks once thought to be uniquely human, like fluent conversation or persuasive writing, while simultaneously failing to meet traditional expectations of computing, in terms of reliability, accuracy, and veracity (e.g., given the various issues with so-called ‘hallucinations’). We argue that, when generative AI is seen through a traditional computing lens, its development focuses on optimizing for traditional computing traits that remain in principle unattainable. This risks backgrounding what is most novel and defining about it. As probabilistic technologies, generative AIs do not store, in any traditional sense, any data or content. Rather, essential features of training data become encoded in deep neural networks as patterns, that become practically available as styles. We discuss what happens when the distinction between objects and their appearance dissolves and all aspects of images or text become understood as styles, accessible for exploration and creative combination and generation. For example, defining visual qualities of entities like ‘chair’ or ‘cat’ become available as ‘chair-ness’ or ‘cat-ness’ for creative image generation. We argue that, when understood as style engines, unique generative AI capabilities become conceptualized as complementing traditional computing ones. This will aid both computing practitioners and information systems researchers in reconciling and integrating generative AI into the traditional IS landscape. Our conceptualization leads us to propose four archetypes of generative AI application and use, and to highlight future avenues for information systems research made visible by this conceptualization, as well as implications for practice and policymaking.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"79 ","pages":"Article 102824"},"PeriodicalIF":20.1,"publicationDate":"2024-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401224000720/pdfft?md5=fbb7fa4b5686d0030ad6839ae1031b2b&pid=1-s2.0-S0268401224000720-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141638898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective","authors":"Ling Jiang ,&nbsp;Xuefei (Nancy) Deng ,&nbsp;Christian Wagner","doi":"10.1016/j.ijinfomgt.2024.102823","DOIUrl":"10.1016/j.ijinfomgt.2024.102823","url":null,"abstract":"<div><p>The emergence of crowdsourcing as a new form of work has introduced a paradox among workers who receive small payments for piecemeal microwork yet continue to participate in microwork digital labor platforms (DLPs). To better understand what sustains microworkers’ participation, this study draws upon individual labor supply theory to quantitatively examine the impacts of microworkers’ motivations, perceptions, and preferences on their labor supply and wages. To explore the meaning of monetary rewards for microworkers, a qualitative inquiry explores microworkers’ spending patterns. Based on a survey of 306 microworkers on Amazon Mechanical Turk, our hierarchical regression analysis reveals that while individual motivations for monetary rewards, enjoyment, and microtime structure have some impact on the microwork labor supply and wages, their impact is limited. Our thematic analysis uncovers diverse meanings attached to microwork earnings. The two most noted are meeting subsistence needs and nonessential expenditures, both of which have positive effects on microwork wages. By investigating the elasticity of the microwork labor supply and wages and offering a nuanced understanding of monetary rewards, our study contributes to information management research on DLPs. Moreover, it provides practical insights for various stakeholders, including microworkers, requesters, and DLP operators.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"79 ","pages":"Article 102823"},"PeriodicalIF":20.1,"publicationDate":"2024-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141622520","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study","authors":"Vinzenz Wolf ,&nbsp;Christian Maier","doi":"10.1016/j.ijinfomgt.2024.102821","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102821","url":null,"abstract":"<div><p>GenAI-driven technologies such as ChatGPT influence activities in all areas of life and are used in private and work contexts. This study uses an individual-centered perspective to explain what motivates users to use ChatGPT continuously. We propose that four motivational factors and two technology characteristics together lead to continuance intention among individual ChatGPT users. Therefore, we use a mixed-methods design to combine findings from a quantitative survey study and a qualitative interview study. In Study 1, we follow a configurational approach to analyze multi-wave data from 279 participants with fsQCA. We identify five configurations that lead to high continuance intention and show that perceived ease of use and perceived novelty are necessary for this outcome. Interestingly, the observed factors together cannot explain low continuance intention. In Study 2, we complement these findings with insights based on 15 semi-structured interviews. We illustrate the configurations by identifying 27 individual use cases in the private and work contexts as well as additional factors that facilitate and hinder individual ChatGPT continuance intention. We draw meta-inferences by combining findings of both studies to develop five propositions. Based on that, we contribute a motivational, individual perspective on GenAI continuance intention, present practical implications as well as valuable future research opportunities.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"79 ","pages":"Article 102821"},"PeriodicalIF":20.1,"publicationDate":"2024-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0268401224000690/pdfft?md5=eb59f8c48a1065b807d29b581e93c9bc&pid=1-s2.0-S0268401224000690-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141483883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being","authors":"Chu-Bing Zhang ,&nbsp;Tian-Ge Li ,&nbsp;Yi-Na Li ,&nbsp;Ying Chang ,&nbsp;Zhuo-Ping Zhang","doi":"10.1016/j.ijinfomgt.2024.102822","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102822","url":null,"abstract":"<div><p>As one of the essential components of daily life, artificial intelligence (AI) assistants gradually form a relationship with users as either servant or partner. This study employed a mixed-methods approach integrating both quantitative and qualitative methodologies to examine the influence of various user-AI assistant relationship types on subjective well-being. The results indicate that partnerships are more conducive to fostering subjective well-being in users than master-servant relationships. This influence is mediated through social support, which encompasses both informational support and emotional support, and is moderated by the presence of feelings of social loneliness. These findings contribute to the available literature on user-AI relationships and subjective well-being and can inform the market launch of AI assistants.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"79 ","pages":"Article 102822"},"PeriodicalIF":20.1,"publicationDate":"2024-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141483884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Working smarter: Using technology-enabled processes to leverage virtual group member intelligence","authors":"Jordan B. Barlow ,&nbsp;Alan R. Dennis","doi":"10.1016/j.ijinfomgt.2024.102820","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102820","url":null,"abstract":"<div><p>Organizations use information and communication technologies (ICT) to enable remote work, yet the performance of groups using ICT varies widely. Individual intelligence is a strong predictor of individual job performance, yet research shows that when groups use ICT to support decision making tasks, group performance is not influenced by the combined intelligence of group members. Thus, group performance may be unpredictable because ICT inhibits the ability of intelligent team members to influence team outcomes. We completed two studies that examine whether an ICT-based technique for structuring collaboration to improve information integration and organization can help groups leverage the intelligence of group members. Results show that the performance of groups that used traditional commercial ICT was not related to the average intelligence of group members. In contrast, the performance of groups using our proposed technique was related to the average intelligence of group members. Thus, the more structured approach to ICT use enabled groups to perform at the level of their intelligence.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"79 ","pages":"Article 102820"},"PeriodicalIF":21.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141429454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Restricted use of social media: A temporal view of overload change and the contingency of prominence","authors":"Zhongyun Zhou ,&nbsp;Taotao Pan ,&nbsp;Xixi Li","doi":"10.1016/j.ijinfomgt.2024.102807","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102807","url":null,"abstract":"<div><p>This research is based on the stimulus-organism-response framework and adopts a temporal perspective to examine a relatively overlooked social media behavior, namely, restricted use. We specifically investigate how changes in social overload and information overload over time act as stimuli, resulting in dissatisfaction as a negative personal state, which in turn leads to the restricted use of social media. We employ a mixed-methods approach to examine this phenomenon. First, we conduct a quantitative study using a three-wave survey of 664 domestic Chinese social media users. Both social overload change and information overload change contribute to user dissatisfaction, consequently influencing restricted use behavior. Moreover, prominence negatively moderates the relationship between social overload change and dissatisfaction but does not affect the relationship between information overload change and dissatisfaction. Second, we triangulate these findings through in-depth interviews with 26 experienced social media users. The qualitative inputs from Study 2 help explain both the supported and unsupported hypotheses in Study 1. Our study offers new insights into the dynamic processes underlying restricted usage behavior within the context of social media.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"78 ","pages":"Article 102807"},"PeriodicalIF":21.0,"publicationDate":"2024-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141289316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Large language models present new questions for decision support","authors":"Abram Handler ,&nbsp;Kai R. Larsen ,&nbsp;Richard Hackathorn","doi":"10.1016/j.ijinfomgt.2024.102811","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102811","url":null,"abstract":"<div><p>Large language models (LLMs) have proven capable of assisting with many aspects of organizational decision making, such as helping to collect information from databases and helping to brainstorm possible courses of action ahead of making a choice. We propose that broad adoption of these technologies introduces new questions in the study of decision support systems, which assist people with complex and open-ended choices in business. Where traditional study of decision support has focused on bespoke tools to solve narrow problems in specific domains, LLMs offer a general-purpose decision support technology which can be applied in many contexts. To organize the wealth of new questions which result from this shift, we turn to a classic framework from Herbert Simon, which proposes that decision making requires collecting evidence, considering alternatives, and finally making a choice. Working from Simon’s framework, we describe how LLMs introduce new questions at each stage of this decision-making process. We then group new questions into three overarching themes for future research, centered on how LLMs will change individual decision making, how LLMs will change organizational decision making, and how to design new decision support technologies which make use of the new capabilities of LLMs.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"79 ","pages":"Article 102811"},"PeriodicalIF":21.0,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141243583","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Information Technology Acceptance: Construct development and empirical validation","authors":"Andrew Schwarz ,&nbsp;Wynne W. Chin","doi":"10.1016/j.ijinfomgt.2024.102810","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102810","url":null,"abstract":"<div><p>Traditional adoption models explain the intention to use information technology (IT). These models draw on theories that relate perceptions of IT to its actual use. To advance the IT adoption literature, we direct attention away from individual perceptions of IT towards understanding the drivers of individuals' decisions as they use IT. This approach may offer richer explanations of individual IT-enabled performance. Using five decisions about IT acceptance and the theoretical lens of automaticity as proposed in previous work, we develop the construct of Information Technology Acceptance as being comprised of the five decisions that users make (i.e., to receive, to grasp, to assess, to be given, and to submit) and validate an instrument with data collected from 524 technology users in three organizations. The results support the model, suggesting that the five acceptance decisions are constant across organizational and technological contexts. We conclude with propositions to shape adoption research further using this new construct.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"78 ","pages":"Article 102810"},"PeriodicalIF":21.0,"publicationDate":"2024-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141250341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors","authors":"Taeyeon Kim ,&nbsp;Hyungrok Jin ,&nbsp;Jaehee Hwang ,&nbsp;Nayeon Kim ,&nbsp;Jungjae Im ,&nbsp;Yonghoon Jeon ,&nbsp;Yongjun Sung","doi":"10.1016/j.ijinfomgt.2024.102808","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2024.102808","url":null,"abstract":"<div><p>In this study, we examine how individuals react to an ostracism experience in the metaverse. Based on the temporal need-threat model and virtual identity discrepancy model, two experimental studies and a critical incident study were conducted to investigate how metaverse ostracism affects individuals’ need for belonging, mood, avatar–self discrepancy, and behavioral intentions, as well as how avatar customization moderates this relationship. The results of Study 1 revealed that ostracized participants perceived a higher threat to the need for belonging, a less positive mood, and a higher avatar–self discrepancy than non-ostracized participants. The results of Study 2 revealed that experiencing ostracism led to a greater perception of avatar–self discrepancy only when participants interacted with others using assigned avatars. The results of a moderated mediation analysis showed that the ostracism experience with assigned avatars increased avatar–self discrepancy, thereby reducing intention to continue using the avatars and revisit the metaverse. The mediation effect was not significant when participants customized their avatars. Study 3 replicated the results of Studies 1 and 2 with a larger sample and provided further insight through a qualitative analysis. The theoretical and practical implications are highlighted.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":"78 ","pages":"Article 102808"},"PeriodicalIF":21.0,"publicationDate":"2024-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141239224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}