Digital transformation and organizational resilience: Unveiling the path to sustainable performance in adversity and crisis

Abstract

Bridging the literature on digital transformation (DT) and organizational resilience, we discuss the mechanisms whereby DT can contribute to the development and enactment of organizational resilience, which lead to the persistence of superior performance through times of adversity and crisis. We developed and validated brand new measurement scales for DT as a multidimensional construct. Then, we conducted two waves of surveys to collect data from 238 firms. The COVID-19 pandemic serves as the empirical context of aversity and crisis for our sampled firms. The results of PLS-SEM analyses supported our hypotheses. We then articulated our contributions to the studies of DT and organizational resilience.