International Journal of Information Management最新文献

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Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective 有计划和计划外虚拟购物中的认知负荷:来自神经生理学角度的证据
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102667
Shobhit Kakaria , Farzad Saffari , Thomas Z. Ramsøy , Enrique Bigné
{"title":"Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective","authors":"Shobhit Kakaria ,&nbsp;Farzad Saffari ,&nbsp;Thomas Z. Ramsøy ,&nbsp;Enrique Bigné","doi":"10.1016/j.ijinfomgt.2023.102667","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102667","url":null,"abstract":"<div><p>Rapid adoption of virtual-reality-assisted retail applications is inadvertently reshaping consumer buying patterns, making it crucial for businesses to enhance their shopping experience. This new scenario challenges marketers with unique hurdles in both the commercialization of products and in managing information cues derived via VR retailing. Therefore, this study examined consumers’ impulsive behavior and unplanned purchases in a virtual retail store, using self-reports and electroencephalography. Borrowing assorted perspectives from retailing, virtual reality, and neuromarketing literature, we extended the stimulus-organism-response framework to evaluate how unplanned behavior evolves through conscious and unconscious measures. We found that consumers’ impulsiveness was significantly associated with their unplanned expenditure and the number of unplanned purchases. Using mediation analysis, we observed that flow experience during shopping partially mediated the relationship between the sense of presence and the desire to stay longer in a virtual shopping store. Desire to stay in the virtual store positively influenced store satisfaction, basket-size deviation, and budget deviation. Additionally, cognitive workload obtained via electroencephalogram revealed significant differences during both planned and unplanned purchases. These findings provide fresh opportunities for retailers to leverage the disruptive potential of immersive and interactive virtual technology to transform consumer shopping experiences.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
When do details matter? News source evaluation summaries and details against misinformation on social media 什么时候细节很重要?新闻来源评估总结和细节,防止社交媒体上的错误信息
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102666
Antino Kim, Patricia L. Moravec, Alan R. Dennis
{"title":"When do details matter? News source evaluation summaries and details against misinformation on social media","authors":"Antino Kim,&nbsp;Patricia L. Moravec,&nbsp;Alan R. Dennis","doi":"10.1016/j.ijinfomgt.2023.102666","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102666","url":null,"abstract":"<div><p>News source evaluations based on fact-checking can help curb the consumption and spread of fake news on social media. Prior research has primarily considered source evaluations with intuitive icons that indicate whether or not news sources are reputable. But can we increase the power of these icons by adding more detailed information about the evaluation that explains the reasons for the icon? What additional benefit would such evaluation details bring? Would they have the same effect for both positive and negative evaluations? We conducted two online experiments to understand the effects of a source evaluation <em>icon</em> (a positive or negative summary of the evaluation) and more detailed evaluation information explaining the reasons for the icon. Our results show an asymmetric effect of positive and negative icons and details. Negative icons reduced the believability of the articles, but adding evaluation details supporting the icon had no additional effect. In contrast, positive icons had no significant effects, but adding evaluation details significantly increased believability. We also found that users were more likely to view the evaluation details when the content of the article aligned with their pre-existing opinions, but the valence of the icon (positive or negative) did not affect this decision.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903315","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response 危机信息管理中强化数据偏差:以也门人道主义应对为例
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102663
David Paulus , Gerdien de Vries , Marijn Janssen , Bartel Van de Walle
{"title":"Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response","authors":"David Paulus ,&nbsp;Gerdien de Vries ,&nbsp;Marijn Janssen ,&nbsp;Bartel Van de Walle","doi":"10.1016/j.ijinfomgt.2023.102663","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102663","url":null,"abstract":"<div><p>The complex and uncertain environment of the humanitarian response to crises can lead to data bias, which can affect decision-making. Evidence of data bias in crisis information management (CIM) remains scattered despite its potentially significant impact on crisis response. To understand what biases emerge in complex crises and how they affect CIM, we conducted a combined interview and document analysis study. Focusing on the largest humanitarian crisis in the world, i.e., the conflict in Yemen, we conducted 25 interviews with managers and analysts of response organizations, and assessed 47 reports and datasets created by response organizations in Yemen. We find evidence of a cycle of bias reinforcement through which bias cascades between field, headquarters and donor levels of crisis response. Researchers, as well as practitioners, need to consider these underlying biases and reinforcement loops because they influence what data can be collected when, by whom, from whom, and how the data is shared and used. To the CIM literature, we contribute an in-depth understanding of how four types of data bias emerge in crises: political, accessibility, topical, and sampling bias.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances 承诺和平台采用如何推动中小企业的电子商务绩效:对电子商务能力的混合方法调查
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102649
Jacopo Ballerini , Dennis Herhausen , Alberto Ferraris
{"title":"How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances","authors":"Jacopo Ballerini ,&nbsp;Dennis Herhausen ,&nbsp;Alberto Ferraris","doi":"10.1016/j.ijinfomgt.2023.102649","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102649","url":null,"abstract":"<div><p>To cope with the digital transition exacerbated by the COVID-19 pandemic, managers of manufacturing small and medium enterprises (SMEs) need to adopt innovative practices to face uncertain scenarios and create long-term value, identified as transformational entrepreneurship practices. Among emerging digital technologies, digital platforms are shaping and outgrowing the e-commerce channel representing a potential opportunity for manufacturing SMEs to embrace digital transformation. Drawing on affordance theory, this research uses a mixed method approach to investigate how manufacturing SMEs’ e-commerce commitment and digital platform adoption stimulate the actualization of three e-commerce affordances: consumer knowledge generation, internationalization, and customer diversification. Based on survey responses from 165 manufacturing SME managers, we find that direct selling through owned websites actualizes consumer knowledge generation and internationalization, indirect selling actualizes customer diversification and internationalization, and agency selling through third-party platforms actualizes all three affordances. The relationship between e-commerce commitment and ecommerce performance is mediated by consumer knowledge generation and internationalization but not by customer diversification. A fsQCA analysis outlines seven configurations actualizing these e-commerce affordances by pairing different ecommerce approaches with degrees of e-commerce commitment. Finally, an analysis of open-ended questions from 24 respondents complements the study and deeply interprets the seven unique configurations outlined.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49875900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Immersive time (ImT): Conceptualizing time spent in the metaverse 沉浸式时间(ImT):将花在虚拟世界中的时间概念化
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102659
Emmanuel Mogaji, Jochen Wirtz, Russell W. Belk, Yogesh K. Dwivedi
{"title":"Immersive time (ImT): Conceptualizing time spent in the metaverse","authors":"Emmanuel Mogaji,&nbsp;Jochen Wirtz,&nbsp;Russell W. Belk,&nbsp;Yogesh K. Dwivedi","doi":"10.1016/j.ijinfomgt.2023.102659","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102659","url":null,"abstract":"<div><p>With growing investment into the metaverse or metaverses, the required hardware and software is becoming more powerful and cheaper, and tech firms’ expectations for this market are high. In parallel, consumer brands are claiming their digital real estate as consumers seek experiences beyond those available in the real world. Having people engage on this platform is important for all stakeholders. To address this much needed level of engagement, this editorial introduces the concept of immersive time (ImT), which is described as the conscious, deliberate, and dedicated time spent using a headset and other accessories to continually engage in the metaverse, presumably at least in part to escape the real world. Once in ImT, there are rather limited opportunities to multitask and simultaneously devote time to the activities within the metaverse and the real world. As such, while prolonged ImT is important for the stakeholders, it is imperative to recognize the inherent dark sides of this time. Understanding ImT has important implications for researchers and practitioners (including tech developers, and brand and marketing managers who contemplate their metaverse strategies), and policymakers who aim to ensure customers’ safety when immersing in the metaverse. This editorial concludes with an agenda for future research to enhance our understanding of consumer behaviors and engagement in the metaverse.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
Guest editorial digital platforms and transformational entrepreneurship 客座编辑数字平台和转型创业
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102688
Paul Jones, Ciro Troise, Giovanni Schiuma
{"title":"Guest editorial digital platforms and transformational entrepreneurship","authors":"Paul Jones,&nbsp;Ciro Troise,&nbsp;Giovanni Schiuma","doi":"10.1016/j.ijinfomgt.2023.102688","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102688","url":null,"abstract":"<div><p>This article provides a summary of the manuscripts included within the special issue entitled Digital platforms and transformational entrepreneurship. The concept of transformational entrepreneurship has emerged recently as a phenomenon to implement effective and efficient entrepreneurial behaviours. Currently, digital platforms offer opportunities for entrepreneurs and their ventures, to enable transformation entrepreneurship. Recent global crisis such as Covid-19 have accelerated this trend. This special issue explores this phenomenon and offers insights into best practice to enable effective digital transformational entrepreneurship.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49875897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identity mediation strategies for digital inclusion in entrepreneurial finance 创业金融中数字包容的身份中介策略
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102658
Endrit Kromidha
{"title":"Identity mediation strategies for digital inclusion in entrepreneurial finance","authors":"Endrit Kromidha","doi":"10.1016/j.ijinfomgt.2023.102658","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102658","url":null,"abstract":"<div><p>Digital platforms and innovations have greatly improved the mechanisms whereby the resources needed to start a business can be obtained; yet many at the base of the pyramid still have limited access to them because they remain disconnected. While digital platforms can help to connect the possessors of resources with the entrepreneurs who need them, the mediating processes that those who are not directly represented in such digital spaces need to undergo deserve further attention. This study builds on social identity theory and the identity-based view by considering identity as a relational and resource construct and discussing three identity mediation processes and strategies: connection-, familiarity-, and credibility-building. The evidence for this study was sourced from Rang De, India’s first digital micro credit platform. Understanding the identity mediation whereby disconnected borrowers seeking finance can access resources provides important insights to the emerging field of digital social innovation for business and development.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49875899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications 数字推动在智能家居应用程序使用中弥合环境态度和行为之间差距的潜力
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102665
Stefan Stieglitz , Milad Mirbabaie , Annika Deubel , Lea-Marie Braun , Tobias Kissmer
{"title":"The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications","authors":"Stefan Stieglitz ,&nbsp;Milad Mirbabaie ,&nbsp;Annika Deubel ,&nbsp;Lea-Marie Braun ,&nbsp;Tobias Kissmer","doi":"10.1016/j.ijinfomgt.2023.102665","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102665","url":null,"abstract":"<div><p>Despite energy efficiency measures, global energy demand has gradually increased due to global economic growth and changes in consumer behavior. Even if people are aware of the problem and want to change their energy consumption, they have difficulty acting on their attitudes. This is called the attitude-behavior gap. To narrow this gap and reduce energy consumption and CO2 emissions, behavioral interventions beyond technological advances must be considered. A promising intervention is nudging, which uses insights from behavioral economics to gently nudge individuals toward more sustainable choices. In this study, we investigate how modifying digital choice architectures with nudges can be used to influence consumer energy conservation behavior in smart home applications (SHAs). We conducted an online experiment with 391 participants to test the effectiveness of the following three digital nudges in an SHA: self-commitment, reminder, and social norm nudge. While the results of a structural equation model indicated no effect on bridging the gap between attitude and behavior, we found the potential to promote energy conservation with two nudge types. Thus, this paper makes substantial contribution to persuasive and information systems-enabled sustainability for a better world in the form of digital nudges for emerging technologies.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49875902","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives 烦躁和负面情绪对语音助手表现的影响:不满意客户的视角
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102662
Shilpi Jain , Sriparna Basu , Arghya Ray , Ronnie Das
{"title":"Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives","authors":"Shilpi Jain ,&nbsp;Sriparna Basu ,&nbsp;Arghya Ray ,&nbsp;Ronnie Das","doi":"10.1016/j.ijinfomgt.2023.102662","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102662","url":null,"abstract":"<div><p>With the rising popularity of voice assistants like Alexa, Siri, etc., understanding the service gaps experienced by customers has become imperative. In unison, limited studies are focusing on the perspectives of dissatisfied customers. This research aims to address this gap by suggesting the antecedents of technology irritation and its impact on the overall performance of voice assistants. The study uses a mixed-methods approach by analyzing the data gathered from user interviews, online reviews from users, and also empirical surveys. The qualitative study, capturing both etic and emic perspectives, found problems related to responsiveness, usability, platform, connectivity, and compatibility of VAs. While the empirical study revealed that utility gratification and service quality have a significant impact on technology irritation. The findings also show that customers from negative high and low arousal emotion groups have varying perceptions about utility gratifications.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49903317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Open data platforms for transformational entrepreneurship: Inclusion and exclusion mechanisms 转型创业的开放数据平台:包容与排斥机制
IF 21 1区 管理学
International Journal of Information Management Pub Date : 2023-10-01 DOI: 10.1016/j.ijinfomgt.2023.102664
Thomas Wainwright , Franz Huber , Christoph Stöckmann , Sascha Kraus
{"title":"Open data platforms for transformational entrepreneurship: Inclusion and exclusion mechanisms","authors":"Thomas Wainwright ,&nbsp;Franz Huber ,&nbsp;Christoph Stöckmann ,&nbsp;Sascha Kraus","doi":"10.1016/j.ijinfomgt.2023.102664","DOIUrl":"https://doi.org/10.1016/j.ijinfomgt.2023.102664","url":null,"abstract":"<div><p>Open data is considered an important resource to stimulate innovation and create economic and social value. Open data researchers have examined the importance of data publication by public bodies, but in contrast, much less attention has focused on how open data is exploited. In this paper, we aim to provide insight into the actions of platforms to assist open data exploitation by transformational entrepreneurs, which systemically facilitate transformation in socio-economic development. Our findings investigate two types of mechanism, reflecting the openness of the data movement and the competitive commercial need for closure. First, inclusion mechanisms are social mechanisms of the open data ecosystem which seek to attract a broad range of potential collaborators through supporting entrepreneurs to innovate with open data. Second, exclusion mechanisms are deployed to filter collaborators, to identify those who are seen by platforms to be more likely to successfully exploit their data, or develop revenue sharing relationships. We reveal how these mechanisms are used at different stages of the innovation process, to initially attract a wide pool of collaborators, before seeking to reduce them to better target limited resources. Despite ‘openness’ being a key requirement of open data publication, for successful transformational entrepreneur exploitation, it requires dimensions of closure.</p></div>","PeriodicalId":48422,"journal":{"name":"International Journal of Information Management","volume":null,"pages":null},"PeriodicalIF":21.0,"publicationDate":"2023-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49875898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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