Working smarter: Using technology-enabled processes to leverage virtual group member intelligence

IF 20.1 1区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Jordan B. Barlow , Alan R. Dennis
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引用次数: 0

Abstract

Organizations use information and communication technologies (ICT) to enable remote work, yet the performance of groups using ICT varies widely. Individual intelligence is a strong predictor of individual job performance, yet research shows that when groups use ICT to support decision making tasks, group performance is not influenced by the combined intelligence of group members. Thus, group performance may be unpredictable because ICT inhibits the ability of intelligent team members to influence team outcomes. We completed two studies that examine whether an ICT-based technique for structuring collaboration to improve information integration and organization can help groups leverage the intelligence of group members. Results show that the performance of groups that used traditional commercial ICT was not related to the average intelligence of group members. In contrast, the performance of groups using our proposed technique was related to the average intelligence of group members. Thus, the more structured approach to ICT use enabled groups to perform at the level of their intelligence.

更聪明地工作:使用技术驱动的流程来利用虚拟小组成员的智慧
各组织利用信息和通信技术(ICT)实现远程工作,但使用信息和通信技术的小组的绩效却大相径庭。个人智力是个人工作绩效的有力预测因素,但研究表明,当小组使用信息和通信技术来支持决策任务时,小组绩效并不受小组成员综合智力的影响。因此,由于信息和通信技术抑制了聪明的团队成员影响团队成果的能力,团队绩效可能无法预测。我们完成了两项研究,考察了基于信息和通信技术的协作结构化技术能否帮助小组发挥小组成员的智慧。结果表明,使用传统商业信息和通信技术的小组的绩效与小组成员的平均智力无关。相反,使用我们提出的技术的小组的绩效与小组成员的平均智力有关。因此,更有条理的信息和通信技术使用方法使小组能够发挥其智力水平。
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来源期刊
International Journal of Information Management
International Journal of Information Management INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
53.10
自引率
6.20%
发文量
111
审稿时长
24 days
期刊介绍: The International Journal of Information Management (IJIM) is a distinguished, international, and peer-reviewed journal dedicated to providing its readers with top-notch analysis and discussions within the evolving field of information management. Key features of the journal include: Comprehensive Coverage: IJIM keeps readers informed with major papers, reports, and reviews. Topical Relevance: The journal remains current and relevant through Viewpoint articles and regular features like Research Notes, Case Studies, and a Reviews section, ensuring readers are updated on contemporary issues. Focus on Quality: IJIM prioritizes high-quality papers that address contemporary issues in information management.
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