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The closer I am, the safer I feel: The "distance proximity effect" of COVID-19 pandemic on individuals' risk assessment and irrational consumption. 离得越近越安全:新冠疫情对个体风险评估和非理性消费的“距离接近效应”
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-11-01 Epub Date: 2021-07-26 DOI: 10.1002/mar.21552
Shaobo Kevin Li, Zhe Zhang, Yue Liu, Sharon Ng
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引用次数: 21
How brand self‐disclosure helps brands create intimacy with customers: The role of information valence and anthropomorphism 品牌自我披露如何帮助品牌与客户建立亲密关系:信息效价和拟人化的作用
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-28 DOI: 10.1002/mar.21609
Richard Huaman-Ramirez, Renaud Lunardo, Arturo Z. Vasquez-Parraga
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引用次数: 13
Do travelers' reviews depend on the destination? An analysis in coastal and urban peer‐to‐peer lodgings 旅行者的评价是否取决于目的地?沿海和城市对等住宿的分析
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-16 DOI: 10.1002/mar.21608
M. J. Sánchez-Franco, Manuel Rey-Moreno
{"title":"Do travelers' reviews depend on the destination? An analysis in coastal and urban peer‐to‐peer lodgings","authors":"M. J. Sánchez-Franco, Manuel Rey-Moreno","doi":"10.1002/mar.21608","DOIUrl":"https://doi.org/10.1002/mar.21608","url":null,"abstract":"Our research applies a service, feature ‐ oriented approach to deeply explore the subjective experiences shared publicly by Airbnb guests in their reviews. Our processed data set contains 73,557 reviews of Airbnb stays in coastal and urban destinations between 2017 and 2020. A topic modeling based on the BERTopic approach is applied to detect dense clusters of reviews and identify one highly relevant and interpretable topic per cluster related to core and essential sharing services and surrounding features. Our study, therefore, allows a higher understanding of the relationships between urban versus coastal destinations and guests' preferences. Furthermore, it enables hosts to differentiate the touristic short ‐ rentals lodgings according to customer experiences","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45964380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
“Right” on the day: How the timing of date‐specific promotions influences consumer responses 当天的“正确”:特定日期促销的时间安排如何影响消费者的反应
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-11 DOI: 10.1002/mar.21607
Huixin Deng, Liyin Jin, Qian Xu
{"title":"“Right” on the day: How the timing of date‐specific promotions influences consumer responses","authors":"Huixin Deng, Liyin Jin, Qian Xu","doi":"10.1002/mar.21607","DOIUrl":"https://doi.org/10.1002/mar.21607","url":null,"abstract":"","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41432218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Why do consumers subvert brands? investigating the influence of subjective well‐being on brand avoidance 为什么消费者会颠覆品牌?调查主观幸福感对品牌回避的影响
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-08 DOI: 10.1002/mar.21606
Abhisek Kuanr, Debasis Pradhan, Teidorlang Lyngdoh, Michael S. W. Lee
{"title":"Why do consumers subvert brands? investigating the influence of subjective well‐being on brand avoidance","authors":"Abhisek Kuanr, Debasis Pradhan, Teidorlang Lyngdoh, Michael S. W. Lee","doi":"10.1002/mar.21606","DOIUrl":"https://doi.org/10.1002/mar.21606","url":null,"abstract":"","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47869781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 20
Issue Information 问题信息
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-07 DOI: 10.1002/mar.21382
{"title":"Issue Information","authors":"","doi":"10.1002/mar.21382","DOIUrl":"https://doi.org/10.1002/mar.21382","url":null,"abstract":"","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47083262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
To earmark or not to earmark when gift‐giving: Gift‐givers' and gift‐recipients' diverging preferences for earmarked cash gifts 送礼时指定用途或不指定用途:送礼者和受赠者对指定现金礼物的偏好不同
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-06 DOI: 10.1002/mar.21605
Julian Givi, Gopal Das
{"title":"To earmark or not to earmark when gift‐giving: Gift‐givers' and gift‐recipients' diverging preferences for earmarked cash gifts","authors":"Julian Givi, Gopal Das","doi":"10.1002/mar.21605","DOIUrl":"https://doi.org/10.1002/mar.21605","url":null,"abstract":"","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46303646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Consumer cynicism in service failures 消费者对服务失败的冷嘲热讽
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-06 DOI: 10.1002/mar.21599
Hai-Anh Tran, Yuliya Strizhakova, Bryan Usrey, Samuel Johnson
{"title":"Consumer cynicism in service failures","authors":"Hai-Anh Tran, Yuliya Strizhakova, Bryan Usrey, Samuel Johnson","doi":"10.1002/mar.21599","DOIUrl":"https://doi.org/10.1002/mar.21599","url":null,"abstract":"","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49282481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Hand movement speed in advertising elicits gender stereotypes and consumer responses 广告中的手部运动速度引发性别刻板印象和消费者反应
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-04 DOI: 10.1002/mar.21598
Sumitra Malik, E. Sayin
{"title":"Hand movement speed in advertising elicits gender stereotypes and consumer responses","authors":"Sumitra Malik, E. Sayin","doi":"10.1002/mar.21598","DOIUrl":"https://doi.org/10.1002/mar.21598","url":null,"abstract":"","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48224343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
How to strategically choose or combine augmented and virtual reality for improved online experiential retailing 如何战略性地选择或结合增强现实和虚拟现实,以改善在线体验零售
IF 6.7 2区 管理学
Psychology & Marketing Pub Date : 2021-10-04 DOI: 10.1002/mar.21600
Tim Hilken, Mathew B. Chylinski, D. Keeling, Jonas Heller, K. Ruyter, D. Mahr
{"title":"How to strategically choose or combine augmented and virtual reality for improved online experiential retailing","authors":"Tim Hilken, Mathew B. Chylinski, D. Keeling, Jonas Heller, K. Ruyter, D. Mahr","doi":"10.1002/mar.21600","DOIUrl":"https://doi.org/10.1002/mar.21600","url":null,"abstract":"Despite the promise of augmented reality (AR) and virtual reality (VR) to help experiential retailers align online and offline experiences, guidance on choosing or combining these technologies is lacking. In three experiments, we address this research gap by investigating the individual and combined impact of AR and VR on key marketing objectives. First, we establish that AR is more effective in stimulating purchase intentions than VR, due to its ability to support customers in fluent product ‐ focused mental imagery. Second, we demonstrate that VR is better suited for improving brand attitudes than AR, as it helps customers to form fluent context ‐ focused mental imagery. Third, we show that AR and VR, in combination, can improve both purchase intentions and brand attitudes, but only when the order of deployment is sequenced as AR then VR. This is due to greater alignment with the customer's online ‐ to ‐ offline journey in experiential retail. When deployed the other way around, we observe a detrimental impact on purchase intentions and a potential harmful impact on brand attitudes. Our research offers a nuanced theoretical perspective of AR and VR in marketing and provides experiential retailers with evidence ‐ based guidelines for leveraging AR and VR within their online retailing strategy.","PeriodicalId":48373,"journal":{"name":"Psychology & Marketing","volume":" ","pages":""},"PeriodicalIF":6.7,"publicationDate":"2021-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44643182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 47
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