{"title":"Dealing with the downsides of new work: The reactions of middle managers to the decline in middle management","authors":"Marcel Maurer , Norbert Bach , Simon Oertel","doi":"10.1016/j.emj.2023.01.001","DOIUrl":"10.1016/j.emj.2023.01.001","url":null,"abstract":"<div><p>When an organization implements practices within the context of new work, individual actors must translate and adapt them to their local context. These change agents thereby often encounter the paradox of being both translators and targets of change. However, how they react to such a situation, which strategies they use, and whether their reactions legitimize the implementation of new work attempts in their organization have hardly been considered so far. We filled this gap by studying middle managers translating organizational change toward more self-managing structures and other procedures that empower employees. At the same time, however, these changes make the institution of middle management redundant. Findings of a qualitative 32-month single-case study at a medium-sized firm showed that middle managers reacted with five distinct reactions. Informed by translation and institutional theory, we showed that middle managers’ intraorganizational social positions determined their reactions over time, making them either victims or phoenixes of the change process toward new forms of work. Our findings contribute to contemporary research on the implementation of self-managing organizations and help to better understand how such concepts are translated within an organization.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0263237323000014/pdfft?md5=80977378af1066da0a88ef2b579ee226&pid=1-s2.0-S0263237323000014-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48730738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cross-level effect of resonant leadership on remote engagement: A moderated mediation analysis in the unprecedented COVID-19 crisis","authors":"Niharika Gaan , Sakshi Malik , Vishal Dagar","doi":"10.1016/j.emj.2023.01.004","DOIUrl":"10.1016/j.emj.2023.01.004","url":null,"abstract":"<div><p>Drawing on the theory of intentional change, the study investigated the cross-level indirect effect of resonant leadership on the remote engagement of software professionals through psychological empowerment. We explored how mindfulness buffers the associations between resonant leadership, psychological empowerment, and remote engagement in the context of the Coronavirus Disease 2019 (COVID-19). We used a sample of 406 team members nested in 56 teams from 15 large-scale Indian information technology firms during the second wave of the COVID-19 pandemic. Our empirical strategy is based on hierarchical linear modelling. The findings revealed that the cross-level effect of resonant leadership on work engagement through psychological empowerment is the strongest when subordinates show a lower degree of mindfulness. To the best of our knowledge, this is the first study to unravel the mechanisms underlying the relationship between resonant leadership, psychological empowerment, work engagement, and mindfulness by empirically validating cross-level mediation and moderation. Moreover, the findings add a new lens to the theory of intentional change through the cross-level effects of resonant leadership on the proposed criterion variables under the bounded conditions of low-intensity mindfulness of subordinates.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S026323732300004X/pdfft?md5=162808a88330dbad5c833ce76b23cf09&pid=1-s2.0-S026323732300004X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45223072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Consumer decision journey: Mapping with real-time longitudinal online and offline touchpoint data","authors":"Susana Santos, Helena Martins Gonçalves","doi":"10.1016/j.emj.2022.10.001","DOIUrl":"10.1016/j.emj.2022.10.001","url":null,"abstract":"<div><p>This study aims to holistically map actual decision journeys from the consumer's own perspective for two product categories of different levels of involvement (i.e., smartphone and soft drink), using an adapted sequential incident technique (SIT). Previous to the in-depth interviews, individuals reported all touchpoint encounters as their decision journey unfolded via a mobile electronic diary. Experience reports, consumer responses, and visual data were also gathered. A sequence analysis was employed to identify touchpoint and channel contacts and then perform a sequential pattern analysis. The results indicate that more and more variable touchpoints and activities exist for the high involvement product. Four decision journey maps were found for each product. However, journey sequences are more complex, non-linear, and dynamic for smartphone purchase. This study enriches both consumer decision-making and involvement theories, in that its new innovative forms of data gathering (i.e., mobile diaries) enable a more rigorous identification and understanding of current omnichannel decision journeys for products of distinct involvement classifications. The results provided by this complementary innovative method can orient marketing managers in understanding actual touchpoint contacts and developing differentiated strategies that address various consumer groups.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44980522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee frustration with information systems: Appraisals and resources","authors":"Helena V. González-Gómez , Sarah Hudson","doi":"10.1016/j.emj.2023.03.004","DOIUrl":"10.1016/j.emj.2023.03.004","url":null,"abstract":"<div><p>Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45654783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The state of play of ethno-racial representation on boards: A comparative analysis","authors":"Dimitria Groutsis","doi":"10.1016/j.emj.2023.09.001","DOIUrl":"10.1016/j.emj.2023.09.001","url":null,"abstract":"<div><p>Progress on ethno-racial diversity on boards in Europe, the United Kingdom and Australia has been at best variable. The map of ethno-racial diversity in the top ten largest listed companies across these regions provides comparative evidence of varying degrees of weak outcomes on this front, with the profile of Australian boards being the least favourable. In examining the reality of diversity on a sample of boards, we delve deeper into why the barriers persist despite internal-facing diversity and inclusion policies and external facing environmental, social, governance and government-led policies. This study proposes that governance and regulatory arrangements shape access opportunities for ethno-racial minorities on boards. Notwithstanding the varieties of such arrangements across the three regions, the reasons underscoring the lack of board diversity overall remains opaque. We offer fresh empirical evidence surrounding the limited ethno-racial diversity on boards through a cross-regional comparison and provide lessons and insights for both scholars and practitioners.</p></div>","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0263237323001111/pdfft?md5=5d16f4c4c952db553972481ec17a0419&pid=1-s2.0-S0263237323001111-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48224663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Kalkman, Jeroen Wolbers, Erik de Waard, Myriame T.I. Bollen
{"title":"The politics of sensemaking: Framing contests in border control during the EU “migration crisis”","authors":"J. Kalkman, Jeroen Wolbers, Erik de Waard, Myriame T.I. Bollen","doi":"10.1016/j.emj.2024.05.002","DOIUrl":"https://doi.org/10.1016/j.emj.2024.05.002","url":null,"abstract":"","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141026329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
James Aitken, Eric Deakins, Heather Skipworth, Rosanna Cole
{"title":"Temporal perceptions and tensions in production management","authors":"James Aitken, Eric Deakins, Heather Skipworth, Rosanna Cole","doi":"10.1016/j.emj.2024.05.001","DOIUrl":"https://doi.org/10.1016/j.emj.2024.05.001","url":null,"abstract":"","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141038079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Liqing Tang, Tienan Wang, Feiyang Guan, Linbing Sun
{"title":"Don't ignore either side: The differential impact of ego-network density of the focal firm and partner on technological invasion","authors":"Liqing Tang, Tienan Wang, Feiyang Guan, Linbing Sun","doi":"10.1016/j.emj.2024.05.005","DOIUrl":"https://doi.org/10.1016/j.emj.2024.05.005","url":null,"abstract":"","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141144574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. Berkery, Hilla Peretz, S. Tiernan, Michael J. Morley
{"title":"The impact of flexi-time uptake on organizational outcomes and the moderating role of formal and informal institutions across 22 countries","authors":"E. Berkery, Hilla Peretz, S. Tiernan, Michael J. Morley","doi":"10.1016/j.emj.2024.05.007","DOIUrl":"https://doi.org/10.1016/j.emj.2024.05.007","url":null,"abstract":"","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141137836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reverse knowledge transfer from the periphery to the core: Focusing on local market information","authors":"Byung Il Park, Shufeng (Simon) Xiao","doi":"10.1016/j.emj.2024.05.006","DOIUrl":"https://doi.org/10.1016/j.emj.2024.05.006","url":null,"abstract":"","PeriodicalId":48290,"journal":{"name":"European Management Journal","volume":null,"pages":null},"PeriodicalIF":7.5,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141132142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}