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Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse 艺术推广与黑人城市迁移:探索政府公共关系和城市重建话语中的积极悖论
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-29 DOI: 10.1016/j.pubrev.2024.102439
Damion Waymer , Theon E. Hill
{"title":"Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse","authors":"Damion Waymer ,&nbsp;Theon E. Hill","doi":"10.1016/j.pubrev.2024.102439","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102439","url":null,"abstract":"<div><p>For decades, scholars in the United States have lamented public policies and government actions that seem to affect, intentionally or unintentionally, already marginalized Black populations. Urban renewal policies and initiatives are examples of government actions that receive such criticism. Arts promotion as a strategic public relations tactic, used to attract middle- to -upper class residents and visitors to cities, is one communicative approach cities take to sell their attractiveness and viability. Yet, cities, urban renewal, and urban tourism research has not received much attention from Public Relations researchers. Critical public relations scholars, however, can help to expose key issues such as displacement and marginalization of Black citizens that are associated with city public relations activities such as promotional culture, arts/city marketing, and urban tourism. Using racial neoliberalism as a theoretical, analytical framework, we examine urban renewal in Cincinnati, Ohio USA, to demonstrate the power of boosterish, government-sponsored urban renewal efforts and the ways such paradoxically positive discourse makes it difficult for the often Black, inner-city communities to challenge advancement that might marginalize them further.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 2","pages":"Article 102439"},"PeriodicalIF":4.2,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140000167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Uncovering how Black and Latinx Communities perceive environmental justice: Integrating a public deliberation quasi-experiment and computational methods 揭示黑人和拉美裔社区如何看待环境正义:将公共审议准实验与计算方法相结合
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-28 DOI: 10.1016/j.pubrev.2024.102436
Kaiping Chen , Isabel I. Villanueva , Amanda L. Molder
{"title":"Uncovering how Black and Latinx Communities perceive environmental justice: Integrating a public deliberation quasi-experiment and computational methods","authors":"Kaiping Chen ,&nbsp;Isabel I. Villanueva ,&nbsp;Amanda L. Molder","doi":"10.1016/j.pubrev.2024.102436","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102436","url":null,"abstract":"<div><p>This research aims to address gaps in the knowledge and practice of engaging underrepresented communities in public communication and policymaking on environmental justice issues. Through a quasi-field experiment conducted in Madison, Wisconsin, we investigate how Black and Latinx communities perceive environmental justice issues and how these perceptions are associated with intersectional identities such as education level, income, and gender. Additionally, we explore the impact of different information material designs on fostering inclusive and diverse discussions. Our results highlight the nuances of environmental justice perspectives within communities and underscore the importance of tailored approaches in community engagement and public relations. Furthermore, the study reveals the effectiveness of visual information materials in stimulating diverse discussions, emphasizing the significance of audience accessibility and comprehension in communication design. These findings provide both theoretical implications for the field of public relations and practical applications for science communicators, public relations professionals, and community-engaged scholars to promote more inclusive and personalized strategies in community engagement.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 2","pages":"Article 102436"},"PeriodicalIF":4.2,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139987018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Value creation through organizational storytelling: Strategic narratives in foreign government public relations 通过组织讲故事创造价值:外国政府公共关系中的战略叙事
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-22 DOI: 10.1016/j.pubrev.2024.102433
Phillip Arceneaux
{"title":"Value creation through organizational storytelling: Strategic narratives in foreign government public relations","authors":"Phillip Arceneaux","doi":"10.1016/j.pubrev.2024.102433","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102433","url":null,"abstract":"<div><p>Governments use public relations to promote their interests in international venues like the United Nations. To understand how governments market their value in environments of elite competition, I compare Canadian, Irish, and Norwegian narratives while campaigning for seats on the Security Council. Results of a strategic narrative analysis suggest Ireland told the strongest stories, creating an authenticity as the ‘nation of storytellers’ that maximized its valuation. Norway failed to substantively articulate the motivation behind its foreign policy, likely impacting brand loyalty among stakeholders. Canada had the weakest storytelling, with self-referential narratives lacking a sense of care that discredited, and at times even contradicted, the mutuality of it serving on the council. I posit these varying storytelling approaches contribute to understanding the campaigns’ disparate ROIs. Contextualizing strategic narratives as value propositions expands the interdisciplinarity of government public relations scholarship at the nexus of international relations, public diplomacy, and nation branding. I conclude by operationalizing system, identity, and issue narratives to highlight how practitioners can maximize organizational value through wholistic storytelling.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 2","pages":"Article 102433"},"PeriodicalIF":4.2,"publicationDate":"2024-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139936052","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A scoping review of arab public relations scholarship 阿拉伯公共关系学术研究的范围审查
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-22 DOI: 10.1016/j.pubrev.2024.102435
Essa Saleh Alkathiri, Musaab Faleh Alharbi
{"title":"A scoping review of arab public relations scholarship","authors":"Essa Saleh Alkathiri,&nbsp;Musaab Faleh Alharbi","doi":"10.1016/j.pubrev.2024.102435","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102435","url":null,"abstract":"<div><p>Arab public relations research (APRR) has reached many milestones since its inception; however, no study has investigated extant literature to map the trends and patterns within the subject area. As a result, this study aims to aggregate the landscape of APRR from 1979 to date. To achieve this, this current study adopts a multi-method approach of content analysis and text mining of 106 peer-reviewed APRR articles. Findings show an inconsistent trend of APRR. Findings also illustrate the status of APRR methods, analytical methods, media genres, media platforms, organizations, industries, most used words and dominant perspectives within the subject area. This study concludes that despite the irregularities in the progression, APRR is an emergent sub-area with the potential to gain prominence concerning interest and output.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 2","pages":"Article 102435"},"PeriodicalIF":4.2,"publicationDate":"2024-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139936051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How social media expedites the crisis spillover effect: A case study of Tesla's recall event 社交媒体如何加速危机溢出效应:特斯拉召回事件案例研究
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-16 DOI: 10.1016/j.pubrev.2024.102432
Jinghong Xu, Difan Guo, Zi’an Zhao, Shaoqiang Liu
{"title":"How social media expedites the crisis spillover effect: A case study of Tesla's recall event","authors":"Jinghong Xu,&nbsp;Difan Guo,&nbsp;Zi’an Zhao,&nbsp;Shaoqiang Liu","doi":"10.1016/j.pubrev.2024.102432","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102432","url":null,"abstract":"<div><p>Technologies such as intelligent and fully automatic driving are currently developing rapidly. However, product recalls by electric vehicle manufacturers occur frequently because of immature technology. As a crisis factor, product recalls of the focal company pose a risk of contagion to other players. Through a two-period time series analysis, the current study observes that online public opinion regarding Tesla exerts an indirect spillover over abnormal returns on non-focal companies (i.e., BYD, NIO, LI) from two aspects—social media buzz and public sentiment. Moreover, abnormal returns on Tesla directly spill over into abnormal returns on NIO and LI. The low brand equity proximity plays a role in the direct spillover effect. Besides, the time lag is two days in the direct and indirect spillover process. Under the guidance of Situational Crisis Communication Theory (SCCT), we classify spillover crises as victim clusters of crisis types and put forth implications and suggestions in practice based on our findings.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102432"},"PeriodicalIF":4.2,"publicationDate":"2024-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139744359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Diagnosing shared crises as acute intractability: Organizing crises and intractable issues in public relations theory 将共同危机诊断为急性棘手问题:公共关系理论中的组织危机和棘手问题
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-15 DOI: 10.1016/j.pubrev.2024.102427
Luke Capizzo , B. Rae Perryman , Teresia Nzau , Hollie Ferguson
{"title":"Diagnosing shared crises as acute intractability: Organizing crises and intractable issues in public relations theory","authors":"Luke Capizzo ,&nbsp;B. Rae Perryman ,&nbsp;Teresia Nzau ,&nbsp;Hollie Ferguson","doi":"10.1016/j.pubrev.2024.102427","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102427","url":null,"abstract":"<div><p>This paper addresses the gap between crisis communication scholarship and the growing research on intractable issues and wicked problems in public relations. By synthesizing these literatures, the concept of intractability more clearly connects issues, risks, and crises within a community-oriented mindset. The literature review organizes crisis communication scholarship into rhetorical, perceptual, risk-oriented, and conflict-oriented categories, then introduces intractable issues and wicked problems as supplementary and beneficial frameworks. There are similarities and differences among crises and intractable issues, with distinctions mainly arising in terms of urgency and perceived proximity to organizations. Issues, risks, and crises can be mapped using the continua of immediacy/temporal urgency and organizational or societal issue centrality. This creates four quadrants: A zone of reputational crises, a zone of intractability, a zone of wicked problems, and a zone of organizational responsibility.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102427"},"PeriodicalIF":4.2,"publicationDate":"2024-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139737866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A quiver full of arrows: An examination of tactics employed by CEO activists in Ghana 充满箭矢的箭筒加纳首席执行官活动家的策略研究
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-15 DOI: 10.1016/j.pubrev.2024.102422
Eric Kwame Adae , Daniel J. Connolly
{"title":"A quiver full of arrows: An examination of tactics employed by CEO activists in Ghana","authors":"Eric Kwame Adae ,&nbsp;Daniel J. Connolly","doi":"10.1016/j.pubrev.2024.102422","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102422","url":null,"abstract":"<div><p>CEO activism is rising in popularity around the world due to growing social injustices, the inability of governments to address key concerns of their constituents (e.g., global warming, health, and safety), and abuses of power. Many people are simply fed up with the current state of affairs and want to see people in power held accountable. As a result, CEOs are taking public stances on timely issues. They are doing so not only because they want to win favor with their employees and customers but also because they feel an obligation—and pressure—to speak up and pursue greater good on behalf of others since they have platforms and visibility that are not shared by those whose lack similar status or vehicles to for their voices to be heard. This is a qualitative study that involved in-depth interviews with 24 CEO activists. Data analysis followed the hermeneutic phenomenological approach. The findings advance the CEO activism literature by focusing on the tactical repertoire of activist CEOs within the non-Western context of Ghana. Activist CEOs in Ghana use a broader portfolio of tactics than previously thought, offer a typology of CEO activism tactics, and help to internationalize CEO activism research. This study also expands upon nascent research streams such as responsible management, Africapitalism, Afrocentric philosophies of sustainability, and public relations for social responsibility.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102422"},"PeriodicalIF":4.2,"publicationDate":"2024-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139744386","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A new framework for managing “crisis spillover” as a type of sticky crisis: Initial insights from a crisis communication expert panel 管理 "危机外溢 "这种粘性危机的新框架:危机传播专家小组的初步见解
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-15 DOI: 10.1016/j.pubrev.2024.102424
Taylor S. Voges , Yan Jin , Christen Buckley , LaShonda L. Eaddy , Xuerong Lu
{"title":"A new framework for managing “crisis spillover” as a type of sticky crisis: Initial insights from a crisis communication expert panel","authors":"Taylor S. Voges ,&nbsp;Yan Jin ,&nbsp;Christen Buckley ,&nbsp;LaShonda L. Eaddy ,&nbsp;Xuerong Lu","doi":"10.1016/j.pubrev.2024.102424","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102424","url":null,"abstract":"<div><p>Organizational crises have often been examined from the perspective of the <em>crisis origin organization</em>. Depending on the crisis type, <em>other</em> organizations might experience impacts because of the initial crisis. This emerging type of crisis—the crisis spillover—one that affects organizations along with the crisis origin organization, is under researched. The current research refines the “crisis spillover” concept and proposes a new perspective for this challenging crisis communication phenomenon by arguing in favor of a relationship between the crisis spillover and sticky crises, developing a conceptual framework, mapping out multi-layer characteristics of crisis spillover and delineating new directions for advancing research and practice for managing industry-wide complex crisis challenges. The framework, further refined based on feedback and evaluation from an expert panel composed of crisis communication executives, provides unique insights into the crisis spillover.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102424"},"PeriodicalIF":4.2,"publicationDate":"2024-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139737865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The experiences of English National Health Service professional communicators during the Covid-19 pandemic 英国国家卫生服务专业传播人员在 Covid-19 大流行期间的经历
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-14 DOI: 10.1016/j.pubrev.2024.102434
Anne Gregory , Eleanor Davies , Bill Nichols , Urszula Wolski
{"title":"The experiences of English National Health Service professional communicators during the Covid-19 pandemic","authors":"Anne Gregory ,&nbsp;Eleanor Davies ,&nbsp;Bill Nichols ,&nbsp;Urszula Wolski","doi":"10.1016/j.pubrev.2024.102434","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102434","url":null,"abstract":"<div><p>This article presents the findings of empirical research on the experiences of senior National Health Service communication practitioners in England during the Covid-19 pandemic, viewed through the prism of their emotional responses. Using narrative interviews with 15 senior communicators, the study discovered that contextual factors elicited the strongest emotional reactions, rather than dealing with the health crisis itself. Five common contextual factors were identified: ‘command and control’, working from home, social media, technology, and professional recognition. Linked to these factors were a range of emotions which can be clustered into eight main categories: stress and anxiety, guilt, frustration and anger, inadequacy, isolation, pride, excitement and a growing sense of confidence. The findings lead to a conclusion that internal contextual factors rather than the challenges posed by the progress of the disease itself determined the most significant elements of the experience of these practitioners. The study also identified the sources of personal support for communicators and their own recommendations for policy changes. The study concludes that health communicators were hindered by the environment in which they undertook their duties. Necessary policy changes will assist in ensuring this professional group can perform more optimally during major health crises in the future.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102434"},"PeriodicalIF":4.2,"publicationDate":"2024-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0363811124000134/pdfft?md5=9a230868a7b1a8d49bdd2772e931d326&pid=1-s2.0-S0363811124000134-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139732848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Moving beyond the sector: The spillover effects of an NPO’s crisis on the same and different sectors 超越部门:非营利组织危机对同一部门和不同部门的溢出效应
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-13 DOI: 10.1016/j.pubrev.2024.102423
Bugil Chang , Myoung-Gi Chon
{"title":"Moving beyond the sector: The spillover effects of an NPO’s crisis on the same and different sectors","authors":"Bugil Chang ,&nbsp;Myoung-Gi Chon","doi":"10.1016/j.pubrev.2024.102423","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102423","url":null,"abstract":"<div><p>This study delves into the critical yet underexplored phenomenon of crisis spillover within the non-profit organization (NPO) sector. By investigating whether a crisis in one NPO affects others in both similar and differing sectors, this research sheds light on the far-reaching implications of negative expectancy violations in the wake of a crisis. Utilizing a single-factor (crisis type: no-crisis vs. low vs. high attribution of crisis responsibility) between-subject design experiment, the study unveils novel insights into how public trust and attitude are disrupted not just for the crisis-stricken NPO, but also for other NPOs across various sectors. The findings reveal a pervasive impact of a crisis, leading to diminished trust and unfavorable attitudes towards NPOs beyond the immediate crisis context. Interestingly, these spillover effects remain consistent regardless of the level of attributed responsibility for the crisis. This study not only highlights the interconnectedness and vulnerability of NPOs in crisis situations but also provides a crucial understanding of the broader sector-wide impacts, emphasizing the need for strategic crisis management across the NPO sector.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102423"},"PeriodicalIF":4.2,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139732847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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