Public Relations Review最新文献

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Building bridges for anti-racism activism: Testing situational theory of problem solving and problem chain recognition effect 为反种族主义行动架设桥梁:测试问题解决的情境理论和问题链识别效应
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-02-02 DOI: 10.1016/j.pubrev.2024.102425
Myoung-Gi Chon , Joan R. Harrell
{"title":"Building bridges for anti-racism activism: Testing situational theory of problem solving and problem chain recognition effect","authors":"Myoung-Gi Chon ,&nbsp;Joan R. Harrell","doi":"10.1016/j.pubrev.2024.102425","DOIUrl":"https://doi.org/10.1016/j.pubrev.2024.102425","url":null,"abstract":"<div><p>This study investigates how people participate in activism against Asian hate crimes (i.e., Asian Lives Matter (ALM)). In contrast to numerous studies that use Situational Theory of Problem Solving (STOPS) to predict information behaviors, this study introduced and examined a streamlined model focused on predicting activism behaviors. Moreover, this study tests the Problem Chain Recognition (PCR) effect by exploring how situational motivation in problem solving related to the Black Lives Matter (BLM) movement affects individuals’ perceptions and communicative acquisition about the issue of anti-Asian hate crimes. Further, this study examines the differences among three American socialized racial groups in terms of problem recognition, constraint recognition, involvement recognition of activism against Asian hate crimes, and activism behaviors. The results of this study revealed that situational motivation in problem solving and referent criterion lead to activism against anti-Asian hate crime. In addition, this study found positive PCR effects between BLM and ALM. This represents a pioneering utilization of the PCR effect to the field of racial activism. Importantly, there were significant differences to perceive activism for anti-Asian hate crimes among three racial group (Blacks, Whites, and Asians). Therefore, the results of this study contribute to the theoretical building of STOPS and practical implications for understanding the complexity of the American socialized racial discourse and predicting racial activism in relation to BLM and ALM.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102425"},"PeriodicalIF":4.2,"publicationDate":"2024-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139675568","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Delphi study on the state and future of hispanic public relations in the United States 关于美国西班牙裔公共关系现状和未来的德尔菲研究
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-01-18 DOI: 10.1016/j.pubrev.2023.102415
Cen April Yue , Patrick D. Thelen
{"title":"A Delphi study on the state and future of hispanic public relations in the United States","authors":"Cen April Yue ,&nbsp;Patrick D. Thelen","doi":"10.1016/j.pubrev.2023.102415","DOIUrl":"https://doi.org/10.1016/j.pubrev.2023.102415","url":null,"abstract":"<div><p><span>The Hispanic or Latina/o community is an important and growing part of the economy, culture, and politics of the United States. As such, public relations professionals need to be knowledgeable about and responsive to the needs of Hispanic or Latina/o publics. Despite a growing emphasis on diversity and inclusion in the field of public relations, research on Hispanic public relations (HPR) remains largely unexplored. To address this gap, the present study conducted a Delphi panel with 17 experts in HPR in the U.S. The panel used a multi-iteration and consensus-building approach to evaluate different aspects of HPR, including the state of the profession, the competencies required to practice HPR effectively, the value of incorporating HPR courses into academic curricula, and strategies for recruiting and retaining HPR students. The findings of this study provide valuable insights for public relations scholars, educators, and </span>industry leaders. By examining the current state of HPR and identifying key issues and challenges, this study contributes to a better understanding of the profession and its potential for growth and development. By highlighting the importance of HPR education and training, this study also offers practical guidance for those interested in advancing the field of HPR.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102415"},"PeriodicalIF":4.2,"publicationDate":"2024-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139488080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Connecting issues, CSR, and OPRs: Unpacking identity mediators of the effect of CSR on relationship and the moderating role of intergroup dynamics 将问题、企业社会责任和 OPR 联系起来:解读企业社会责任对关系影响的身份中介以及群体间动态的调节作用
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-01-13 DOI: 10.1016/j.pubrev.2023.102421
Sifan Xu
{"title":"Connecting issues, CSR, and OPRs: Unpacking identity mediators of the effect of CSR on relationship and the moderating role of intergroup dynamics","authors":"Sifan Xu","doi":"10.1016/j.pubrev.2023.102421","DOIUrl":"https://doi.org/10.1016/j.pubrev.2023.102421","url":null,"abstract":"<div><p><span>Dyadic assumptions permeate organization-public relationship (OPR) research. However, corporate social responsibility (CSR) initiatives need to be understood not only in the dyadic organization-</span><em>public</em> context (i.e., examining effects of an organization’s CSR on one particular public), but also in the multifaceted organization-<em>publics</em><span> context where the interconnectedness among publics themselves needs to be considered. The purpose of this study is to examine how CSR brings relational outcomes when intergroup dynamics are considered. Through an experimental design where a public’s identity threat was manipulated, the study suggests that CSR leads to relational outcomes through establishing identity congruity and a public’s self-expansion (validating and affirming one’s identity through the organization). Moderated mediation analysis also showed that the indirect effect of CSR on the relational outcome through congruity became greater when participants were exposed to potential identity threat. The study provides important implications for how we approach and understand the connections between a public and an organization.</span></p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102421"},"PeriodicalIF":4.2,"publicationDate":"2024-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139434128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas 公共关系职业人的道德困境类型学
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-01-11 DOI: 10.1016/j.pubrev.2023.102418
A. Gaara, M. Kaptein, G. Berens
{"title":"It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas","authors":"A. Gaara,&nbsp;M. Kaptein,&nbsp;G. Berens","doi":"10.1016/j.pubrev.2023.102418","DOIUrl":"https://doi.org/10.1016/j.pubrev.2023.102418","url":null,"abstract":"<div><p>Although scholarship discussing public relations professionals’ roles has been abundant, ethical dilemmas facing public relations professionals remain implicit in such roles. Specifically, a theoretically-derived typology explaining the origin of these dilemmas and categorizing them into distinct profiles has been lacking so far. We address this lacuna by utilizing role theory to elucidate the origin of public relations professionals’ ethical dilemmas and employ a deductive approach to extricate such dilemmas from each part of the name “public relations professional.” Each part of the name signifies a distinct role with specific functions and inherent expectations. Put differently, each part implies specific values that role constituents expect role incumbents to uphold. As such, the name “public relations professional” has been deliberately chosen as it carries value-laden meanings, referring to an individual who exhibits an orientation and a commitment to <em>publicness</em> while developing, maintaining, and promoting <em>relationships</em> and upholding <em>professionalism</em>. In building our typology, we portray the “public” role as the midpoint on a continuum, with <em>organization</em> at one end and <em>society</em> at the other; the “relations” role as the midpoint between <em>transactions</em> and <em>bonds</em>; and the “professional” role as the midpoint between <em>employee</em> and <em>citizen</em>. This leads to a multidimensional typology that includes three types of ethical dilemmas: organization-versus-society, transactions-versus-bonds, and employee-versus-citizen. We advance extant scholarship by explaining the origin of public relations professionals’ ethical dilemmas and unifying such dilemmas in an exclusive-inclusive typology.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102418"},"PeriodicalIF":4.2,"publicationDate":"2024-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0363811123001339/pdfft?md5=4669b316225f3802ed4a9b7b6caea05a&pid=1-s2.0-S0363811123001339-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139419116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
When controversy meets controversy, what do you see? Understanding the visual communication of cannabis companies’ corporate social advocacy on Instagram 当争议遇上争议,你会看到什么?了解大麻公司在 Instagram 上进行企业社会倡导的视觉传播
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-01-11 DOI: 10.1016/j.pubrev.2023.102417
Chuqing Dong , Virginia Harrison , Qi Zheng
{"title":"When controversy meets controversy, what do you see? Understanding the visual communication of cannabis companies’ corporate social advocacy on Instagram","authors":"Chuqing Dong ,&nbsp;Virginia Harrison ,&nbsp;Qi Zheng","doi":"10.1016/j.pubrev.2023.102417","DOIUrl":"https://doi.org/10.1016/j.pubrev.2023.102417","url":null,"abstract":"<div><p>While businesses are increasingly active in raising voices for social and political issues, known as corporate social advocacy (CSA), the strategies, impacts, and ethics of controversial businesses’ CSA are largely unknown. This study draws on the visual framing theory and CSA literature to explore how visual framings are constructed in cannabis companies’ CSA and their effects on public engagement (i.e., likes and comments) on Instagram. Findings from content analysis of 502 Instagram posts by 42 cannabis companies reveal that cannabis companies construct the meaning of CSA via various visual strategies. However, they may still have a long way to go before initiating authentic image-based CSA. Regression analyses found that gender, color, and issue category are among influential visual characteristics that can foster or impede public engagement, raising critical consideration of cannabis companies’ positionality in corporate activism. This study advances the theory-driven, nuanced, and contextualized understanding of corporate communication in today’s polarized public opinion environment and increasingly visual-focused media landscape.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102417"},"PeriodicalIF":4.2,"publicationDate":"2024-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139433739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Agonism in the arena: Analyzing cancel culture using a rhetorical model of deviance and reputational repair 竞技场上的激进主义:利用偏差和声誉修复的修辞模式分析取消文化
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2024-01-09 DOI: 10.1016/j.pubrev.2023.102420
Mitchell John Hobbs , Sarah O’Keefe
{"title":"Agonism in the arena: Analyzing cancel culture using a rhetorical model of deviance and reputational repair","authors":"Mitchell John Hobbs ,&nbsp;Sarah O’Keefe","doi":"10.1016/j.pubrev.2023.102420","DOIUrl":"https://doi.org/10.1016/j.pubrev.2023.102420","url":null,"abstract":"<div><p>Cancel culture is a socio-political movement that aims to financially punish or ostracize a person from the public sphere due to a transgression. Such offenses range from criminal acts to the public expression of controversial opinions. In response, digital activism coalesces into a socio-political force that seeks to shame, silence, or punish the offending individual. This study seeks to understand the agonistic reputational wrangle facilitated by cancel culture using an original theoretical framework that combines the rhetorical paradigm from public relations with deviance theory from sociology and media studies. Specifically, this study analyzes the cancellation and reputational repair strategies of four celebrities—Louis C.K., Logan Paul, Jussie Smollett, and J.K. Rowling. It utilizes large-scale social media sentiment analysis to reveal varying degrees of reputational decay and recovery. The study shows that factors impacting the severity of cancellation and the likelihood of reputational recovery include distinguishing between criminal acts and controversial opinions, as well as social variables and the strength of a parasocial relationship between a celebrity and their fandom.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102420"},"PeriodicalIF":4.2,"publicationDate":"2024-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0363811123001352/pdfft?md5=ff61d1250ff0e28c262f85ba05032256&pid=1-s2.0-S0363811123001352-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139406279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Rethinking the start date for media relations and press releases: The peace movement of the 1800s 重新思考媒体关系和新闻发布的开始日期:19 世纪的和平运动
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2023-12-25 DOI: 10.1016/j.pubrev.2023.102409
Tyler G. Page , Christopher Wilson , Edward E. Adams
{"title":"Rethinking the start date for media relations and press releases: The peace movement of the 1800s","authors":"Tyler G. Page ,&nbsp;Christopher Wilson ,&nbsp;Edward E. Adams","doi":"10.1016/j.pubrev.2023.102409","DOIUrl":"10.1016/j.pubrev.2023.102409","url":null,"abstract":"<div><p>Public relations histories have frequently credited Ivy Lee as providing the first press release. This research uses primary and secondary historical sources to demonstrate that the American branch of the international peace movement was using press releases decades before Lee’s birth. Starting at least as early as 1819, the movement disseminated press releases to newspapers. This program of sending out press releases increased in size until it was reaching as many as 1,000 separate newspapers in the 1840s. At that time, a young advocate named Elihu Burritt took over the operation. Using a newspaper loophole in postage laws, Burritt was able to regularly disseminate messages to as many as 1,500 separate newspapers, averaging over 200 article placements per message and reaching hundreds of thousands of newspaper readers. This research discusses implications for public relations history.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102409"},"PeriodicalIF":4.2,"publicationDate":"2023-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139035533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization 媒体化时代的身份复原力:比较员工和公民对公共组织的看法
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2023-12-22 DOI: 10.1016/j.pubrev.2023.102416
Irina Lock , Sandra Jacobs
{"title":"Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization","authors":"Irina Lock ,&nbsp;Sandra Jacobs","doi":"10.1016/j.pubrev.2023.102416","DOIUrl":"10.1016/j.pubrev.2023.102416","url":null,"abstract":"<div><p>Some organizations are highly visible in the media. This media coverage informs employees about others’ perceptions of their organization. Consequently, perceived visibility may be related to how employees think about their organization and how they construe organizational identity. This study empirically tests this proposition. It therefore combines aspects of Hatch &amp; Schultz’ model of organizational identity dynamics with mediatization to understand to what extent employees are sensitive toward their environment when forming an organizational identity. In two online surveys comparing employees’ (<em>N =</em> 109) and a representative sample of citizens’ (<em>N</em> = 1417) views on a highly visible Dutch public organization from the crime sector, we disentangle the identity-reputation process considering the role of perceived media impact. We further compare identity perceptions of two intraorganizational sub-groups. We find that citizens view the organization more positively than employees, which points to a misalignment between employees’ and citizens’ perceptions of the organization. In one of the two organizational sub-groups, the findings show that the larger the misalignment between construed reputation (how do employees think that citizens perceive their organization?) and actual reputation (how do citizens in fact perceive the organization?), the weaker employees’ perception of identity. Furthermore, employees appear to be sensitive toward the media coverage of their organization and citizens’ reputation perceptions. Yet, this environmental sensitivity does not impact on their organizational identity. We interpret this as a resilient identity, which represents the maneuvering of employees between their organizational identity perception (what they perceive as central, distinct, and enduring) and external stakeholders’ (i.e., the media, citizens) perceptions of the organization that over time positively distinguishes what the organization is and will remain.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102416"},"PeriodicalIF":4.2,"publicationDate":"2023-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0363811123001315/pdfft?md5=d0bfeb2af00a541bbec9b0517f3c1c6b&pid=1-s2.0-S0363811123001315-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139029417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring leisure and municipal government public relations for community: A case example of parks and recreation 探索休闲和市政府社区公共关系:公园与娱乐案例
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2023-12-22 DOI: 10.1016/j.pubrev.2023.102410
Sarah A. Aghazadeh
{"title":"Exploring leisure and municipal government public relations for community: A case example of parks and recreation","authors":"Sarah A. Aghazadeh","doi":"10.1016/j.pubrev.2023.102410","DOIUrl":"10.1016/j.pubrev.2023.102410","url":null,"abstract":"<div><p><span><span>The concept of community expresses a variety of responsibilities that public relations has in building connections, good will, and </span>wellbeing amongst collectives of people. Community also parallels many U.S. expectations of government; however, public relations has few studies that investigate the collaboration between government and citizens or how different government services (e.g., public works, public health, building enforcement, etc.) influence community building. Specifically, parks and recreation has been overlooked in the public relations literature as citizens and government collectively support these lifelines of community wellbeing and social connectedness. Through qualitative analysis of focus groups with city residents and interviews with city parks and recreation personnel, I present thematic findings that explicate how citizens and city staff engage in community building and the specific role that leisure plays in community building processes. Lastly, I offer implications for public relations theory that argue to shift local community and </span>governance theory to be citizen-centered and use the concept of family to explicate the function of community in small municipal contexts.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102410"},"PeriodicalIF":4.2,"publicationDate":"2023-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139029185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A case for the plausibility of public relations licensing: The carrot of privileged communication 公共关系许可的合理性案例:特权传播的胡萝卜
IF 4.2 3区 管理学
Public Relations Review Pub Date : 2023-12-12 DOI: 10.1016/j.pubrev.2023.102408
Tyler G. Page , Luke W. Capizzo , Timothy Penning
{"title":"A case for the plausibility of public relations licensing: The carrot of privileged communication","authors":"Tyler G. Page ,&nbsp;Luke W. Capizzo ,&nbsp;Timothy Penning","doi":"10.1016/j.pubrev.2023.102408","DOIUrl":"https://doi.org/10.1016/j.pubrev.2023.102408","url":null,"abstract":"<div><p>Public relations practitioners and academics have long debated the merits of licensing; however, licensing has not been adopted due to a lack of appetite among practitioners as well as concerns about the First Amendment of the United States Constitution. Using an analogy with the professions that practice therapy, we argue that licensing of public relations can comply with the First Amendment by providing incentives to licensees, as opposed to restricting the practice of the unlicensed. We identify several potential incentives and provide a detailed analysis of a proposed right to legally privileged communication. We conclude with suggestions for next steps toward creation of licensing and resources that may help in this endeavor.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 1","pages":"Article 102408"},"PeriodicalIF":4.2,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138581985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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