Public Relations Review最新文献

Engaging in organizational advocacy to fulfill corporate responsibility to race: How passion drives activists’ behavior

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-10 DOI: 10.1016/j.pubrev.2025.102569

Nicholas Browning , Sadia Ehsan Cheema

引用次数: 0

Religion in crisis communication: Examining the impact of stakeholder religiosity and religious language in organizational crises

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-10 DOI: 10.1016/j.pubrev.2025.102562

Jordan Morehouse , Lucinda L. Austin , Tyler G. Page

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引用次数: 0

The complicity of corporate sustainability on social issues: Investigating the mediating roles of valence and perceived authenticity 企业可持续发展与社会问题的共谋：调查情感和感知真实性的中介作用

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-03 DOI: 10.1016/j.pubrev.2025.102564

Juan Liu, Lingling Zhang

引用次数: 0

The National Association of Manufacturers World War II campaign: A historical case study on power, ideology, and discourse 全国制造商协会二战宣传活动：关于权力、意识形态和话语的历史案例研究

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-03 DOI: 10.1016/j.pubrev.2025.102560

Bill Anderson

引用次数: 0

Does quality matter? Understanding quality of communication consulting from a client and consultant perspective

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-03 DOI: 10.1016/j.pubrev.2025.102563

Daniel Ziegele, Caroline Siegel, Ansgar Zerfass

{"title":"Does quality matter? Understanding quality of communication consulting from a client and consultant perspective","authors":"Daniel Ziegele, Caroline Siegel, Ansgar Zerfass","doi":"10.1016/j.pubrev.2025.102563","DOIUrl":"10.1016/j.pubrev.2025.102563","url":null,"abstract":"<div><div>The multiplicity of changes in the technological, societal, political, and economic environment challenge public relations leaders in many ways. They have to review current practices, update managerial processes, and think about new ways to reach out and communicate with stakeholders. This requires knowledge which is seldom available internally and leads to a rising demand for external communication consulting. Against this background, the question of consulting quality is intensively discussed within the profession but has, so far, been largely neglected by public relations research. To fill this gap, 60 qualitative interviews with elite consultants and public relations executives were conducted to answer research questions about the understanding of communication consulting (RQ1) and the quality of communication consulting (RQ2) by consultants and clients. Contrary to theory-based expectations, neither a common conceptual understanding of communication consulting nor a differentiated, multidimensional understanding of the quality of communication consulting could be identified. Instead, twelve fundamental problems can be pointed out and four underlying causes are discussed. The article offers a fundamental review of the understanding of quality in communication consulting, which is based on an interdisciplinary approach, conceptual quality characteristics, and qualitative findings from a large-scale interview study.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 2","pages":"Article 102563"},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143759145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Channeling passion: Social media influencers as organizational listening agents

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-03 DOI: 10.1016/j.pubrev.2025.102566

Hanna Reinikainen , Taina Erkkilä

{"title":"Channeling passion: Social media influencers as organizational listening agents","authors":"Hanna Reinikainen , Taina Erkkilä","doi":"10.1016/j.pubrev.2025.102566","DOIUrl":"10.1016/j.pubrev.2025.102566","url":null,"abstract":"<div><div>During the past 20 years, the practice of public relations has undergone a radical transformation as organizations now operate in a multi-forum digital environment where a multitude of passionate voices are striving to be heard – hence the calls for organizational listening. At the same time, social media influencers have appeared as prominent intermediaries between organizations and their publics. This article combines literature on influencer relations and organizational listening, and through a case study method, suggests how passionate social media influencers could be harnessed to serve organizational listening and contribute to the strategic alignment of organizations. We propose that influencers could offer organizations not only attractive opportunities for online promotion through their content creation, but also act as ‘listening agents’, as advocates for their followers, and as extensions to organizations’ voicing and listening architectures. By channeling their passion and the ideas, thoughts, and sentiments of passionate publics, influencers can help organizations align and develop their communication, operations, and even performance in the tumultuous digital environment.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 2","pages":"Article 102566"},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143768678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Sustainability and internal communication: Leveraging employee green behaviors

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-01 DOI: 10.1016/j.pubrev.2025.102565

Ruoyu Sun , Yeunjae Lee , Enzhu Dong

引用次数: 0

Revitalizing city branding through concerts? Fandom, passionate publics, and public relations of the TFBoys’ concert in Xi’an

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-01 DOI: 10.1016/j.pubrev.2025.102567

Hongyu Zhu , Zizhong Zhang

{"title":"Revitalizing city branding through concerts? Fandom, passionate publics, and public relations of the TFBoys’ concert in Xi’an","authors":"Hongyu Zhu , Zizhong Zhang","doi":"10.1016/j.pubrev.2025.102567","DOIUrl":"10.1016/j.pubrev.2025.102567","url":null,"abstract":"<div><div>Guided by the cultural–economic model (CEM), this study employs structural topic modeling (STM) and critical discourse analysis (CDA) to explore the relationship between city branding and passionate publics, including fans, residents, and tourists. Revitalizing city images by hosting concerts has become a strategic choice for major cities in post-pandemic China. The TFBoys Ten-Year Anniversary Concert, held in Xi’an in August 2023, exemplifies this strategy. However, it also tested the city’s public relations capabilities. An analysis of 13,619 concert-related Weibo posts reveals that fandom-driven city branding created a triangular relationship among the government, fans, and nonfans at the regulatory level, with city and tourism branding authorities seeking to reduce tensions among these groups to facilitate interest-serving communication. In terms of the representation and identity elements core to public relations practices, there were conflicts and integration among city branding, fandom culture, and the rights of residents and tourists. The direct economic benefits of the fan economy are well recognized in the production and consumption chain. The indirect growth of cultural tourism has led the government to intervene in urgent incidents and public relations crises arising from concerts, playing a mediating role in conflict resolution. This study contributes to the understanding of city public relations based on social media by examining the dynamics of urban branding driven by fans and other passionate publics.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 2","pages":"Article 102567"},"PeriodicalIF":4.1,"publicationDate":"2025-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143737905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Performative gesture or genuinely supportive? Workplace responses to the 2020 racial injustice movement

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-04-01 DOI: 10.1016/j.pubrev.2025.102561

Lauren Collier-Spruel , Ann Marie Ryan , Sarah Kuang

引用次数: 0

The role of social media influencers in nation branding and relationship building with foreign audiences

IF 4.1 3区管理学

Public Relations Review Pub Date : 2025-03-31 DOI: 10.1016/j.pubrev.2025.102570

Heijin Lee, Saleem Alhabash

{"title":"The role of social media influencers in nation branding and relationship building with foreign audiences","authors":"Heijin Lee, Saleem Alhabash","doi":"10.1016/j.pubrev.2025.102570","DOIUrl":"10.1016/j.pubrev.2025.102570","url":null,"abstract":"<div><div>Partnering with social media influencers (SMIs) has extended to nearly all sectors, including nation branding and public diplomacy. However, limited research has focused on how influencers negotiate their identities and formulate strategies to communicate with international audiences. This study conducted in-depth interviews with 12 Korean SMIs targeting Chinese audiences to investigate the role of individual SMIs in international strategic communication. Specifically, it examines how SMIs collaborate with the government and negotiate their national identity to interact and build relationships with foreign publics. Based on the transactional model of communication as a framework, our analysis demonstrates how SMIs take the characteristics of self, listeners, messages, channels and context into account for crafting their communication strategies. These findings underscore the importance of mutuality and reciprocity, highlighting that understanding the cultural and social contexts of the target audiences’ country is crucial. Incorporating cultural exchange messages can increase audiences’ perceived authenticity of the message and amplifies the impact of international influencers’ strategic communication in nation branding and relationship-building with foreign publics. The findings are discussed in relation to advancing the role of SMIs in nation branding and relationship building with foreign publics.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"51 2","pages":"Article 102570"},"PeriodicalIF":4.1,"publicationDate":"2025-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143737904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0