Public Relations Review最新文献_第2页

Toward an authentic corporate social advocacy (CSA): An internal perspective of BLM advocacy 实现真正的企业社会倡导（CSA）：从内部角度看 BLM 的宣传

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-10-18 DOI: 10.1016/j.pubrev.2024.102508

Yeunjae Lee , Jo-Yun Li , Weiting Tao , Xiao “Shawn” Ma

引用次数: 0

Enhancing supportive intention through perceived legitimacy: Social media influencer leadership and charismatic legitimization in CSR communication 通过感知合法性增强支持意向：企业社会责任传播中的社交媒体影响者领导力与魅力合法性

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-10-17 DOI: 10.1016/j.pubrev.2024.102511

Jun Zhang , Dongqing Xu , Li Chen

引用次数: 0

Support and core? The changing roles of communication professionals in higher education institutions 支持与核心？传播专业人员在高等教育机构中不断变化的角色

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-10-05 DOI: 10.1016/j.pubrev.2024.102510

Hogne Lerøy Sataøen , Daniel Lövgren

{"title":"Support and core? The changing roles of communication professionals in higher education institutions","authors":"Hogne Lerøy Sataøen , Daniel Lövgren","doi":"10.1016/j.pubrev.2024.102510","DOIUrl":"10.1016/j.pubrev.2024.102510","url":null,"abstract":"<div><div>In recent decades, the role of communication and PR within higher education institutions (HEIs) has grown in significance, marked by the expansion of communication departments, diversified work assignments for communication professionals, and an increasing focus on reputation and visibility. This study examines 203 job advertisements targeting communication professionals in Swedish HEIs from 1999 to 2022. Our analysis identifies a substantial shift in the expectations and roles of communication professionals. It reveals a pronounced trend of increasing expectations, necessitating candidates to possess a broader and deeper skill set to manage a wider spectrum of responsibilities in HEIs. Furthermore, while our findings signal a noteworthy transformation in the communication profession, it also shows the evolvement from a supportive function to a strategically integral role in aiding and forming institutional management and leadership. Moreover, this study highlights communication departments as particularly flexible sites for receiving and incorporating external trends and ideas in university organizations.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 5","pages":"Article 102510"},"PeriodicalIF":4.1,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142419813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Motivating employee voicing behavior in optimizing workplace generative ai adoption: The role of organizational listening 在优化工作场所生成式 Ai 采用的过程中激励员工的发声行为：组织倾听的作用

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-10-03 DOI: 10.1016/j.pubrev.2024.102509

Enzhu Dong , Haoyu Liu , Jo-Yun Li , Yeunjae Lee

{"title":"Motivating employee voicing behavior in optimizing workplace generative ai adoption: The role of organizational listening","authors":"Enzhu Dong , Haoyu Liu , Jo-Yun Li , Yeunjae Lee","doi":"10.1016/j.pubrev.2024.102509","DOIUrl":"10.1016/j.pubrev.2024.102509","url":null,"abstract":"<div><div>Given the flourishing of artificial intelligence (AI), organizations are increasingly exploring ways to seamlessly incorporate novel technologies in the workplace. The emergence of generative AI has further propelled the transformation of a technology-led managerial era. This study aims to investigate the role of organizational listening during workplace generative AI training in helping employees adapt to and embrace generative AI adoption by voicing suggestions for its improvements. Within this framework, we examined the employees’ psychological adaptation process, focusing on perceived autonomy and competence through the lens of self-determination theory (SDT), as well as employee attitudes toward generative AI adoption. Results of an online survey with 500 full-time employees in the United States suggest that organizational listening was positively associated with employees’ perceived autonomy and competence, which in turn, boosted their positive attitudes toward workplace generative AI adoption. This, ultimately, leads to employee voicing behavior. Theoretical and practical implications of the findings are elaborated.</div></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 5","pages":"Article 102509"},"PeriodicalIF":4.1,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142419814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Beyond the code: The impact of AI algorithm transparency signaling on user trust and relational satisfaction 代码之外：人工智能算法透明度信号对用户信任和关系满意度的影响

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-09-25 DOI: 10.1016/j.pubrev.2024.102507

Keonyoung Park , Ho Young Yoon

引用次数: 0

Empathy in public relations practice of South Korea 韩国公共关系实践中的移情

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-09-14 DOI: 10.1016/j.pubrev.2024.102506

Hyunji Doh, Jiyoung Kang, Samsup Jo

{"title":"Empathy in public relations practice of South Korea","authors":"Hyunji Doh, Jiyoung Kang, Samsup Jo","doi":"10.1016/j.pubrev.2024.102506","DOIUrl":"10.1016/j.pubrev.2024.102506","url":null,"abstract":"<div><p>Using a qualitative approach, this study explores the role of empathy as a critical skill that can improve public relations practice. Specifically, it investigates how South Korean public relations practitioners perceive the role of empathy based on their life and work experiences, beliefs, and feelings. This theme is considered within the context of the Korean culture of <em>Shim-Cheong</em>, a state focused on “we-ness,” and <em>Cheong</em>. The study results reveal three important aspects of empathy for public relations practitioners: 1) an empathic appraisal that allows evaluation of public emotions, 2) a sensitivity that enables detection of/predicts a change in public mood, and 3) sympathetic arousal that ensures sincere communication of empathy in a crisis. When the public perceives organizations and their issues as problematic, public affect changes from positive to negative. Empathy as capacity, intuition, and attitude allows public relations practitioners to determine when public affect has significantly changed South Koreans in the culture of <em>Shim-Cheong.</em> Since South Koreans tend to express positive moods more readily than negative emotions, practitioners can use an affect monitoring system to identify social trends and perform more in-depth analyses to assess contextual meanings and identify potential risks.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 5","pages":"Article 102506"},"PeriodicalIF":4.1,"publicationDate":"2024-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142229645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Confronting controversial content: Examining online narratives and frames in #CancelSpotify and #NetflixWalkout 面对有争议的内容：审查 #CancelSpotify 和 #NetflixWalkout 中的网络叙事和框架

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-09-02 DOI: 10.1016/j.pubrev.2024.102494

Brandi A. Watkins , Chelsea L. Woods

{"title":"Confronting controversial content: Examining online narratives and frames in #CancelSpotify and #NetflixWalkout","authors":"Brandi A. Watkins , Chelsea L. Woods","doi":"10.1016/j.pubrev.2024.102494","DOIUrl":"10.1016/j.pubrev.2024.102494","url":null,"abstract":"<div><p>In 2021, Netflix and Spotify became the center of debate over controversial content. As a form of protest, Twitter (X) users engaged in hashtag activism using #NetflixWalkout and #CancelSpotify. Hashtag activism provides online activists and organizers a mechanism to produce and disseminate (counter)narratives quickly. In both cases, users employed the hashtags to support the streaming services’ stances or pressure them to alter their activities. While previous studies have examined the use of hashtag activism in constructing narratives, particularly in larger social movements, much of this extant work focuses on one narrative, even though divergent and conflicting narratives emerge in these situations. To better understand how participants cultivate online discourse surrounding corporate connections to social issues, we analyze the primary competing narratives and supporting frames that emerged in #CancelSpotify and #NetflixWalkout. While the intended narrative reflected the organizers’ intentions, a counter narrative that challenged these intentions also emerged. Critically, the intended narrative was the primary driver of content and social media user engagement, suggesting that although hashtag activism has limitations and challenges, it also provides an avenue through which individuals can foster a narrative and reach audiences. In addition, findings revealed that individuals contributing to the intended narrative were more apt to provide mobilizing information than those participating in the counter narrative. However, mobilizing frames still featured less frequently than commentary-driven frames.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 5","pages":"Article 102494"},"PeriodicalIF":4.1,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142121823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The evolution of digital public relations research 数字公共关系研究的演变

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-09-02 DOI: 10.1016/j.pubrev.2024.102505

Eyun-Jung Ki , Tugce Ertem-Eray , Gabriele Hayden

引用次数: 0

Retelling the past crisis: Crisis memory and its influences on organizational reputation and public responses 重述过去的危机：危机记忆及其对组织声誉和公众反应的影响

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-08-30 DOI: 10.1016/j.pubrev.2024.102493

Xing Zhang , Elmie Nekmat

{"title":"Retelling the past crisis: Crisis memory and its influences on organizational reputation and public responses","authors":"Xing Zhang , Elmie Nekmat","doi":"10.1016/j.pubrev.2024.102493","DOIUrl":"10.1016/j.pubrev.2024.102493","url":null,"abstract":"<div><p>Past crises are often collectively retold, recalled, and reconstructed on social media when a new crisis occurs, resulting in a special form of collective memory in crisis communication contexts: <em>crisis memory</em>. Through the lens of social constructionism, this study explores the crisis memory of SARS co-created on Chinese social media during COVID-19. First, based on a content analysis of 5677 Weibo posts, seven types of crisis memory narratives are identified (nationalism, heroism, identity, trauma, criticism, historical reference, and personal experience), and their differential usages by multiple users are analyzed. Second, with an online survey of 785 Chinese netizens, the influences of these crisis memory narratives on various perceptions (perceived organizational reputation, perceived threats, and perceived self-efficacy) and behaviors (protective behaviors) in the unfolding public health crisis are examined. Overall, this study provides a new perspective for crisis communication research that moves beyond the strategic communication of current crises to involve constructed narratives of past crises.</p></div>","PeriodicalId":48263,"journal":{"name":"Public Relations Review","volume":"50 5","pages":"Article 102493"},"PeriodicalIF":4.1,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142098237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Putting ethics of care into public relations: Toward a multi-level agency model 将关爱伦理纳入公共关系：多层次机构模式

IF 4.1 3区管理学

Public Relations Review Pub Date : 2024-08-29 DOI: 10.1016/j.pubrev.2024.102495

Jenny Zhengye Hou , Jane Johnston

引用次数: 0