A global exploration of workplace well-being in public relations

IF 3.4 3区管理学 Q2 BUSINESS

Public Relations Review Pub Date : 2025-09-01 DOI:10.1016/j.pubrev.2025.102622

Nicky Garsten , Anca Anton , Dalien Rene Benecke , Eugen Glăvan , Anthony Tibaingana

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引用次数: 0

Abstract

We explored aspects of workplace well-being from a global Delphi study conducted amongst nearly 300 public relations participants (practitioners, educators and academics) across 24 countries, examining nearly 1500 qualitative responses. Although the study’s panelists were not specifically asked about well-being, they frequently articulated unprompted expressions of purpose, ethical tensions, and professional identity.

Using a deductive coding framework we analyzed sentiments, triggers, and some interpersonal and intrapersonal measures of eudaimonic well-being across the dataset. Statistical analysis revealed that positive sentiment was most strongly predicted by a sense of success at work and ethical autonomy, while negative sentiment was closely associated with disconnection from management and misalignment between personal values and professional roles. These findings lead us to propose 'profession-practice alignment' as a core condition for sustainable, workplace well-being, with implications for leadership, culture, and retention in PR. Furthermore we link such ‘professional-practice alignment’ to a sense of communitarian purpose in eudaimonic work-place wellbeing.

The study contributes to a reframing of well-being in PR, rooted in profession-practice alignment, ethical resilience, and the social dynamics of work, highlighting the need for the profession to apply its own relational expertise inward, to support the emotional and ethical conditions of its practitioners.

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公共关系中工作场所幸福感的全球探索

我们从全球德尔福研究中探讨了工作场所幸福感的各个方面，该研究在24个国家的近300名公关参与者（从业人员、教育工作者和学者）中进行，检查了近1500个定性回答。虽然研究小组成员没有被特别问及幸福，但他们经常表达自己的目的、道德紧张和职业认同。使用演绎编码框架，我们分析了整个数据集的情绪、触发因素以及一些人际和个人的幸福感测量。统计分析显示，积极情绪与工作上的成功感和道德自主性密切相关，而消极情绪与管理脱节以及个人价值观与职业角色之间的不一致密切相关。这些发现使我们提出，“职业-实践一致性”是可持续的工作场所幸福感的核心条件，对公关的领导力、文化和留任都有影响。此外，我们将这种“专业-实践一致性”与理想工作场所幸福感中的社区目的感联系起来。该研究有助于重新构建公共关系的幸福感，植根于专业与实践的一致性、道德弹性和工作的社会动态，强调了该专业向内应用其自身的关系专业知识的必要性，以支持其从业者的情感和道德条件。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Public Relations Review Multiple-

CiteScore

8.00

自引率

19.00%

发文量

期刊介绍： The Public Relations Review is the oldest journal devoted to articles that examine public relations in depth, and commentaries by specialists in the field. Most of the articles are based on empirical research undertaken by professionals and academics in the field. In addition to research articles and commentaries, The Review publishes invited research in brief, and book reviews in the fields of public relations, mass communications, organizational communications, public opinion formations, social science research and evaluation, marketing, management and public policy formation.