Information Systems Journal最新文献

{"title":"Contextualising collective efficacy in virtual team research: The essential role of collaborative technologies in the virtual team efficacy conceptual framework","authors":"Andrew Hardin,&nbsp;Robert M. Davison,&nbsp;Christoph Schneider,&nbsp;Clayton A. Looney,&nbsp;Suprateek Sarker","doi":"10.1111/isj.12484","DOIUrl":"10.1111/isj.12484","url":null,"abstract":"<p>One factor receiving contemporary interest from virtual team researchers is collective-level efficacy, that is, a team's shared belief in its collective abilities to work effectively. However, our understanding of this literature leads to two concerns. First, depending on traditional team-focused collective-level efficacy concepts conveys an indifferent view of technology that ignores decades of research explaining how virtual teams' reliance on collaborative technologies differentiates them from traditional teams. Second, the information systems literature has largely ignored the concept of collective-level efficacy in virtual team research. That collective-level efficacy is underexamined in IS research is disappointing, given the growing recognition (outside the IS literature) that it is crucial to virtual team success. This absence becomes even more concerning given that IS researchers developed the concept of virtual team efficacy (VTE) specifically for virtual team settings. Unlike collective-level efficacy measures designed for traditional team settings, VTE incorporates technology into its conceptual definition and the operationalization of its measurement indicators. Thus, it is a stronger predictor of virtual team outcomes. To demonstrate its importance to IS research, we used a deductive theory-driven approach to propose and empirically evaluate whether VTE indirectly acts on virtual team effectiveness through the critical concepts of trust and participants' perceptions of problems associated with the collaboration inhibitors of time difference, geographical separation, and cultural differences. This research contributes significantly to the literature by confirming VTE's relationship to important virtual team success factors and informing IS researchers about the appropriate choice of constructs when studying collective-level efficacy in virtual team settings.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 2","pages":"469-498"},"PeriodicalIF":6.4,"publicationDate":"2023-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135540050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Agentic interplay between hybridity and liminality in contemporary boundary work","authors":"Petros Chamakiotis,&nbsp;Gillian Symon,&nbsp;Rebecca Whiting","doi":"10.1111/isj.12477","DOIUrl":"10.1111/isj.12477","url":null,"abstract":"<p>There is no doubt that digital technologies have an impact on boundary work, that is, the practices individuals develop to work up boundaries between ‘work’ and ‘life’. However, related research is still dominated by the integration–segmentation framework which may restrict our understanding of contemporary practice. To address this limitation, we use the concepts of hybridity (fusion) and liminality (in-betweenness) in combination to explore how their interplay may promote more nuanced accounts of how individuals work up their boundaries in contemporary everyday life. Our analysis of video diaries and follow-up interviews undertaken by 30 UK-based workers reveals an ‘agentic interplay’ of hybridity and liminality that is understood as an ongoing dynamic practice, sometimes <i>enabling</i> and sometimes <i>undermining</i> desired boundary work outcomes. We make three contributions, collectively offering a critical advancement in the work–life debate and the hybridity and liminality literatures: (a) further developing an understanding of boundary work as situated, creative and dynamic; (b) unpacking the agentic potential of the ‘black box’ of the hybridity–liminality interplay; and (c) expanding current understandings and applications of the concepts of hybridity and liminality.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 1","pages":"261-283"},"PeriodicalIF":6.4,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12477","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135813857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Visual audience gatekeeping on social media platforms: A critical investigation on visual information diffusion before and during the Russo–Ukrainian War","authors":"Khalid Durani,&nbsp;Andreas Eckhardt,&nbsp;Walid Durani,&nbsp;Tim Kollmer,&nbsp;Nils Augustin","doi":"10.1111/isj.12483","DOIUrl":"10.1111/isj.12483","url":null,"abstract":"<p>Gatekeepers, including prerogative elites and institutions, possess multifaceted tools for controlling information. Historically, these gatekeepers have systematically instrumentalized visual information to shape audience perceptions in alignment with specific agendas. However, the advent of social media platforms has disrupted these power dynamics, empowering audiences through user-driven visual information exchanges. This has led to visual audience gatekeeping whereby users act as audience gatekeepers by selectively disseminating visual content, thus shaping information diffusion. While this democratisation of gatekeeping holds considerable promise for user empowerment, it also presents risks. These risks stem from the inherently persuasive yet manipulative qualities of visual content, compounded by users' susceptibility to unconscious biases, especially during polarising events. Therefore, we critically investigated visual audience gatekeeping in the context of the Russo–Ukrainian War, specifically focusing on a Reddit subforum devoted to Russia-related discussions. We find that visual audience gatekeeping operates within a paradigm that reflects the social reality the audience embraces. Audience gatekeepers disseminate visual information both to reproduce and defend an idealised conception of this social reality. Collectively, they produce a visual echo chamber characterised by low information diversity, which, in turn, reinforces and perpetuates the incumbent paradigm. However, heightened social tensions can trigger a paradigm shift and amplify the reproduction and defence processes, increasing the potential for the diffusion of more radical and extreme visual narratives. Based on our findings, we propose a theoretical model of visual audience gatekeeping, which has important implications for research on visuals, gatekeeping and social media platforms.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 2","pages":"415-468"},"PeriodicalIF":6.4,"publicationDate":"2023-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12483","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136233565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The ‘hijacking’ of the Scandinavian Journal of Information Systems: Implications for the information systems community","authors":"Sune Dueholm Müller,&nbsp;Johan Ivar Sæbø","doi":"10.1111/isj.12481","DOIUrl":"10.1111/isj.12481","url":null,"abstract":"<p>Journal hijacking, which refers to the attempted brand takeover of a journal by a third party, is a nascent threat confronting the information systems (IS) community, as evidenced by cybercriminals having established an online presence, masquerading as the <i>Scandinavian Journal of Information Systems</i> (<i>SJIS</i>). The <i>SJIS</i> hijacking damages the journal's reputation, leads to payment and publication scams, involves identity theft among unsuspecting IS researchers, and results in tarnished author reputations. Beyond <i>SJIS</i>, journal hijacking presents a threat, not only to the IS community, but also to science and academic integrity in general if researchers and readers cannot distinguish between fake publications by hijacked journals and real publications by legitimate journals. In this opinion article, we relate the story of the <i>SJIS</i> hijacking from the victims' perspectives. We describe its many aspects, draw attention to the key factors that contribute to the problem, and offer our perspectives on different response strategies in the absence of simple solutions. We hope to create awareness about the problem and stimulate a discussion in the IS community, not least in the face of digital innovations, such as ChatGPT and other artificial intelligence technologies that may inadvertently support paper mills and the production of fake research results.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 2","pages":"364-383"},"PeriodicalIF":6.4,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12481","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135778626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ethics I: Authors and their research","authors":"Robert M. Davison,&nbsp;Sutirtha Chatterjee","doi":"10.1111/isj.12480","DOIUrl":"10.1111/isj.12480","url":null,"abstract":"&lt;p&gt;The ethical values of researchers and the ethical expectations of academic publishers are a permanent feature of our scholarly debates. Meet-the-editor sessions at conferences often touch on a variety of ethical issues, while premier journals publish both special issues and opinion pieces on ethics-related topics. For instance, in a recent issue of the ISJ, Davison et al. (&lt;span&gt;2022&lt;/span&gt;) wrote about some of the ethical issues facing action researchers. Indeed, readers with excellent memories may recall that, 20 years ago, a series of articles were published in the Communications of the AIS that later led to the development of a code of research conduct for the AIS.1&lt;/p&gt;&lt;p&gt;The current editorial is the first of several planned in which we examine specific aspects of ethics in IS research. Our writing of the editorial was stimulated by our encounters with ethical issues as experienced in our editorial roles at the ISJ and other journals. The focus of this editorial is ‘ethics and the researcher’. We do not intend to rehash the entire oeuvre of the topic, as this is extensive: the AIS e-Library indicates 516 items published in Communications of the AIS alone. Indeed, the AIS Code of Research Conduct is quite comprehensive in its coverage. Instead, we explore a few less well-appreciated areas of ethics that we suggest researchers should be aware of. These issues include obtaining human ethics research approval prior to empirical data collection, claiming research outcomes as a panacea, and being transparent in research reporting.&lt;/p&gt;&lt;p&gt;It is widely accepted that human research ethics approval should be obtained before data is collected from living people. Usually, such approvals are handled at the institutional level, though it is fair to point out that not all institutions require such approvals. Authors cannot be faulted for failing to secure human research ethics approval if their institution does not require it and if local legislation does not protect the privacy of human subjects. However, in these circumstances authors are required to provide details documenting their ethical conduct while collecting data from human subjects. For instance, they should provide details about whether they were transparent in disclosing research goals and risks with participants, along with explaining how they ensured anonymity, when applicable.&lt;/p&gt;&lt;p&gt;In addition, there may be misunderstandings about the types of data that are subject to these approvals. For instance, should publicly accessible data be subject to such reviews, where the data subjects cannot be reasonably contacted so as to obtain their consent to have that data included in the research? A key issue is whether the data can lead to positive identification (or reidentification) of an individual, and if identification was achieved, what harm or consequence might befall the individual? Research on online communities or relying on crowdsourced data, for example, those gathered from Amazon Mechanic","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 1","pages":"1-5"},"PeriodicalIF":6.4,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12480","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135993462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of social network embeddedness on mobile massively multiplayer online games play","authors":"Mingchuan Gong,&nbsp;Christian Wagner,&nbsp;Ahsan Ali","doi":"10.1111/isj.12479","DOIUrl":"10.1111/isj.12479","url":null,"abstract":"<p>Social factors play a critical role in motivating player participation and commitment to online multiplayer games. Many popular mobile massively multiplayer online games (MMOGs) adopt social network embeddedness (SNE) functions to optimise players' social play experience. SNE changes the traditional pattern of MMOG social play by porting acquaintance relationships (e.g., Facebook friends) from social networking sites to the virtual game world. However, little understanding exists on how SNE impacts mobile MMOG players' game participation results such as play performance and play frequency. Drawing on the affordance framework and social capital literature, this research proposes a theoretical model that integrates the factors of SNE technology affordance (identity transparency and information transparency), players' social experience (social interaction, social support, shared vision, and social pressure), plus affordance effects (play performance and play frequency). The model was validated through a longitudinal field study, in which both subjective and objective data were collected from Game for Peace players. Our findings indicate that identity transparency and information transparency positively correlate with social interaction, social support, shared vision, and social pressure, which, taken together, significantly affect play frequency. The results also show that social interaction and shared vision positively impact players' play performance. The study enhances the theoretical understanding of social relationships in players' game participation results from the SNE aspect. Finally, we lend insights on how game operators can improve player game experience and stickiness.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 2","pages":"327-363"},"PeriodicalIF":6.4,"publicationDate":"2023-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136034228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When workarounds aggravate misfits in the use of electronic health record systems","authors":"Marjolein A. G. van Offenbeek,&nbsp;Janita F. J. Vos,&nbsp;Bart van den Hooff,&nbsp;Albert Boonstra","doi":"10.1111/isj.12478","DOIUrl":"10.1111/isj.12478","url":null,"abstract":"<p>This paper contributes to the IS misfits and workarounds literature by demonstrating how “work system–technology” misfits and workarounds can be mutually related. In the context of electronic health record (EHR) systems, this study examines when misfits experienced between an EHR system and health professionals' work practices lead to workarounds with negative consequences in terms of aggravating misfits. Our qualitative study was conducted in two tertiary hospitals in The Netherlands that had implemented an off-the-shelf EHR system. We analysed the “misfit experience → response → consequence” sequences that emerged from interviews complemented with observations and documents. Experienced misfits between the EHR and other work system components induced highly varied responses, among which workarounds. While workarounds can be beneficial, we found occasions where workarounds resulted in aggravated misfits. We conceptualise three underlying misfit-aggravating EHR-use patterns emerging from (1) a non-routine practice's perceived exceptionality, (2) collective separatism in incompatible routine practices, and (3) individual deviancy in routine work practices. These patterns differ in terms of the work practices' routineness, professionals' misfit experiences, and in how this combination provokes an individual or collective workaround that is non-compliant with both the designed technology use and the organisational intent. To understand how these patterns emerge, we discuss the interplay among work practice routineness, misfit characteristics, and non-compliant workaround behaviours.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 2","pages":"293-326"},"PeriodicalIF":6.4,"publicationDate":"2023-10-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12478","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135858624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Can proactively induced organisational citizenship behaviour (OCB) foster positive work attitudes? Theorising the mediating role of ‘meaning of work’ for IT professionals","authors":"Shalini Chandra,&nbsp;Shirish C. Srivastava,&nbsp;Damien Joseph","doi":"10.1111/isj.12473","DOIUrl":"10.1111/isj.12473","url":null,"abstract":"<p>Given the high employee turnover rates among information technology (IT) professionals, firms are on the lookout for ways to retain them. With this end in view, to keep their professionals committed and satisfied, many IT firms are making proactive efforts to induce a favourable organisational environment by encouraging employees towards extra-role organizational citizenship behaviors (OCBs). However, there is scant evidence as to whether orchestrating proactively induced OCB results in positive work attitudes. Our study contributes by theorising the mechanisms through which OCB fosters positive work attitudes among IT professionals, which is expected to lower their turnover rates. Grounding our research in self-perception and self-determination theories, we hypothesize the relationships between IT professionals' OCB and their affective attitudes towards their organisation and job, as being mediated by their cognitive evaluations of the ‘meaning of their IT work’. We test the theorised model with data collected through a large-scale two-wave survey design from a multinational IT-services company. The results offer a nuanced understanding of the relationship between OCB and positive work attitudes for IT professionals, which have significant implications for research and practice.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 1","pages":"125-178"},"PeriodicalIF":6.4,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135147259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring bimodal multi-level networks: Network structure and dynamics driving herding effects and growth in livestreaming","authors":"Qingyuan Lin,&nbsp;Xiuwu Liao,&nbsp;Jin Li,&nbsp;Yang Liu","doi":"10.1111/isj.12476","DOIUrl":"10.1111/isj.12476","url":null,"abstract":"<p>The majority of social network research in the IS field relies on assumptions that social networks are single-level unified entities, disregarding the potential bimodal network structure with the coexistence of centralized and decentralized networks and overlooking the essential role of adjacent nodes as decision-makers. By challenging these assumptions, we propose that both centralized and decentralized networks can coexist within multi-level bimodal platforms via various role-based subgroups with different types of decision-makers. Livestreaming platforms, exemplifying the coexistence of multi-level networks within a single digital ecosystem, have become increasingly popular in various industries. Drawing on social impact theory (SIT), we examine the role of information from host-audience centralized and host–host decentralized networks in shaping subscription increment and herding effects. Using a panel dataset in livestreaming, we find that bidirectional ties in host–host networks strengthen fan acquisition and herding effect in the host-audience decentralized network, with hosts of lower social status gaining more fans than those with higher status in bidirectional ties. Our study contributes to the understanding of social network structure, herding effect, SIT and livestreaming by problematizing assumptions and offering a contextual explanation of livestreaming. Moreover, our work provides practitioners with valuable insights into leveraging network effects for hosts' success in livestreaming.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 1","pages":"228-260"},"PeriodicalIF":6.4,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135147260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The interplay of logics and social media: An organisational field perspective","authors":"Stan Karanasios,&nbsp;Anouck Adrot,&nbsp;Peter Hayes,&nbsp;Vanessa Cooper","doi":"10.1111/isj.12472","DOIUrl":"10.1111/isj.12472","url":null,"abstract":"<p>This paper examines what happens when multiple organisations with competing logics enact social media concurrently and in diverse ways. This is important in organisational fields such as emergency management where it becomes problematic if information provision is fragmented and inconsistent. A qualitative and multi-level case study of an organisational field is undertaken, comprised of interviews with 45 representatives from 27 organisations, including emergency management organisations, government agencies, non-government organisations, private organisations, and community groups. Based on our findings, we build understanding of how logics and the enactment of digital technology coevolve in an organisational field. We articulate a theoretical model that explains the reciprocity between logics and the enactment of social media. We also develop a framework that captures an organisational field-level perspective on the range of ways that information flows across such a field. We contribute to theory on institutional dynamics and to understanding of the enactment of social media in organisational fields. Implications for practice are discussed.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 1","pages":"80-124"},"PeriodicalIF":6.4,"publicationDate":"2023-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12472","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135351572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}