文化旅游信息系统的可持续承受能力:组织美学视角

IF 6.5 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Wenyu (Derek) Du, Majid Ghorbani, Zebo Ni, Shan L. Pan
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引用次数: 0

摘要

尽管信息系统(IS)越来越多地被用于为旅游业提供可持续的解决方案,但我们对信息系统促进可持续旅游经济的社会机制的了解却十分有限。本文通过研究组织在保护非物质文化遗产(ICH)过程中如何利用信息系统的能力来促进可持续的旅游经济,填补了这一空白。我们从组织美学的角度出发,通过对中国历史瓷都景德镇一家非物质文化遗产企业的深入案例研究,探索了其中的机制。通过有效使用信息系统工具,该案例组织成功地从一家陶瓷制造厂转型为一个受欢迎的旅游景点。我们的研究从三个维度揭示了六种可持续的基础设施服务能力,其中非物质文化遗产美学起到了直接刺激、知识工具和体验的作用。在创造和管理美学的过程中都会产生可承受性。通过发挥这些能力,案例机构与在线受众建立了更深层次的互动,吸引了更多非物质文化遗产游客,并将非物质文化遗产知识传授给传统的潜在继承者,创造了可持续的游客经济。我们的研究结果被总结为一个可持续承受能力模型,通过揭示由信息系统支持的非物质文化遗产保护的社会机制黑箱,为可持续旅游业的信息系统文献做出了贡献。可持续承受能力模型还有助于非物质文化遗产组织思考如何利用基础设施服务建立可持续的旅游经济。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Sustainable affordances of information systems for cultural tourism: An organisational aesthetics perspective

Although information systems (IS) are increasingly used to provide sustainable solutions for tourism, our understanding of the social mechanisms whereby IS contribute to a sustainable visitor economy is limited. This paper fills the gap by investigating how organisations enact the affordances of IS in preserving intangible cultural heritage (ICH) to contribute to a sustainable visitor economy. Using an organisational aesthetics perspective, we explore the mechanisms through an in-depth case study of an ICH-based company in Jingdezhen, a famous historical porcelain city in China. Through the effective use of IS tools, the case organisation has successfully transformed from a ceramic manufacturing plant to a popular tourist attraction. Our study unveils six sustainable affordances of IS in three dimensions, wherein ICH aesthetics act as direct stimuli, knowledge tools and experiences. Affordances emerge from the processes of both creating and managing aesthetics. By enacting these affordances, the case organisation builds a more profound engagement with online audiences, attracts more ICH visitors and transfers ICH knowledge to potential inheritors of the tradition, creating a sustainable visitor economy. Our findings, summarised into a sustainable affordances model, contribute to the IS for sustainable tourism literature by shedding light on the black box of the social mechanisms of IS-enabled ICH preservation. The sustainable affordances model can also help ICH-based organisations reflect on how to build a sustainable visitor economy using IS.

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来源期刊
Information Systems Journal
Information Systems Journal INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
14.60
自引率
7.80%
发文量
44
期刊介绍: The Information Systems Journal (ISJ) is an international journal promoting the study of, and interest in, information systems. Articles are welcome on research, practice, experience, current issues and debates. The ISJ encourages submissions that reflect the wide and interdisciplinary nature of the subject and articles that integrate technological disciplines with social, contextual and management issues, based on research using appropriate research methods.The ISJ has particularly built its reputation by publishing qualitative research and it continues to welcome such papers. Quantitative research papers are also welcome but they need to emphasise the context of the research and the theoretical and practical implications of their findings.The ISJ does not publish purely technical papers.
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