Information Systems Journal最新文献

{"title":"Transforming to a Sustainable Visitor Economy With Information Systems","authors":"Brad McKenna, Wenjie Cai, Tuure Tuunanen","doi":"10.1111/isj.12573","DOIUrl":"https://doi.org/10.1111/isj.12573","url":null,"abstract":"<p>The global visitor economy sector, which includes tourism, hospitality and events, makes significant economic contributions. In 2023, there were 1.3 billion international tourist arrivals globally, with expenditure of $1.5 trillion (USD) (UN Tourism <span>2024</span>). The Travel and Tourism sector contributed 9.1% to global GDP, a 23.2% rise from 2022, alongside 27 million new jobs, increased domestic spending surpassing pre-pandemic levels, and a substantial 33.1% boost in international spending, indicating that tourism has rebounded after the pandemic (World Travel and Tourism Council <span>2024</span>). The global hospitality sector is worth around $4.7 trillion (USD) in 2023, with an annual growth rate of 7% (Hospitality Insights <span>2024</span>). In the UK, the hospitality sector contributes significantly to the economy, contributing £93 billion (GBP) in 2023, supporting 3.5 million jobs as the third largest employer, and generating £54 billion (GBP) in tax revenue, £20 billion (GBP) in exports, and £7 billion (GBP) in business investment (UK Hospitality <span>2023</span>).</p><p>The global events sector, which primarily consists of sports, music events, conferences and festivals, was valued at $1.4 trillion (USD) (Claight <span>2024</span>). Mega-events, such as the Olympics, have large economic impacts on the host country (Sato et al. <span>2024</span>; Wolfe et al. <span>2022</span>), including job creation and tourism revenues. For instance, the 2024 Paris Olympics is set to generate between €6.7 and €11.1 billion (EUR) net economic benefit to the region (Claight <span>2024</span>) and create up to 247 000 jobs (CDES <span>2024</span>). Concerts and world tours also impact economies, society and sustainability. Taylor Swift's Eras tour is estimated to have contributed £1 Billion (GBP) to the UK with spending on tickets, travel, accommodation and hospitality (Masud <span>2024</span>). ABBA Voyage, a virtual concert in London, features avatars of the original band members created with motion capture technologies (ABBA Voyage <span>2024</span>), boosted the London economy by £322 million (GBP) (Prynn <span>2024</span>) and provides event goers with new types of entertainment.</p><p>The visitor economy can also contribute to sustainability goals. For example, Cold Play's Music of the Spheres world tour aims to be as sustainable and low-carbon as possible (Cold Play <span>2024</span>). In addition to the economic impact, the visitor economy also contributes to social and environmental sustainability, such as empowering women and young people in the workforce, transforming perceptions through intercultural encounters, advancing heritage preservations through educating and engaging with stakeholders, improving quality of life and reducing inequality in developing countries through community development.</p><p>A sustainable visitor economy is crucial due to its scale, multifaceted benefits and potential impacts. Its importance is particula","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"1079-1092"},"PeriodicalIF":6.5,"publicationDate":"2024-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12573","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Technology affordances, actualisation and adaptation for heritage preservation: A case study of Beijing's Palace Museum","authors":"Dan Zhang,&nbsp;Shan L. Pan,&nbsp;Zixiu Guo","doi":"10.1111/isj.12563","DOIUrl":"https://doi.org/10.1111/isj.12563","url":null,"abstract":"<p>Museums are vital cultural and educational institutions that play a key role in heritage preservation. Despite the importance of museums, the interaction between these conventional institutions and advanced technologies remains relatively underexplored in information systems (IS) research. Adopting affordance-actualisation (A–A) theory as the theoretical lens, we conducted an in-depth case study of the Palace Museum in Beijing, China, to investigate its implementation of evolving IS for heritage preservation. We identify three key affordances of these systems and develop a conceptual model illustrating the process of actualising these affordances. Our model extends A–A theory by adding an adaptation phase, wherein the museum responds to the outcomes of the actualisation process by amplifying the achieved outcomes and altering the unintended ones. Additionally, we uncover a hierarchical structure among these affordances, revealing a progressive pattern of actualisation specific to heritage preservation in museums. This research contributes to the literature on A–A theory, heritage preservation in museums, and IS implementation. Furthermore, it provides guidance for practitioners, particularly those in museum contexts, in effectively implementing IS for heritage preservation.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"1045-1078"},"PeriodicalIF":6.5,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reviews, recommendations and decisions: Contrasting perspectives","authors":"Robert M. Davison","doi":"10.1111/isj.12571","DOIUrl":"https://doi.org/10.1111/isj.12571","url":null,"abstract":"&lt;p&gt;As a junior scholar, I used to be petrified of reviewers. Perhaps you are too. Reviewers, it appeared, were the ultimate arbiters of whether my paper could be published. Consequently, satisfying the reviewers became the be-all and end-all of the publication process. This fear of reviewers is not limited to junior scholars. As Allen Lee (cited in Davison, &lt;span&gt;2019&lt;/span&gt;) noted: ‘I believe that many or most seasoned researchers write with reviewers in mind, if not for the first submission, then certainly by the third revision. In fact, the exasperation is so great by the third or fourth revision that the general audience has completely disappeared from the author's mind and the author is left just wanting to address what the reviewers and editor want’. Even now, as I cross the 30-year mark as an academic who is both an editor and an author, reviewers can exert a baneful influence.&lt;/p&gt;&lt;p&gt;Although this is an editorial, I am conscious that I am writing it from both editorial and authorial perspectives. As an author, I am shielded by tenure to some degree, but my dean still hopes that I will publish in what he deems to be the top journals in the field (I may not agree about that) and has the carrots to induce compliance. Deans apart, I also enjoy conducting research and the writing process, so I can say that I write for my own pleasure. However, my papers also witness the sharp end of reviewers' tongues (or fingers) with comments that can be disheartening, destructive or ridiculous. What should I make of the reviewer who suggested that in future I should not bother with ethnographies because they are too subjective and instead collect survey data? Or the reviewer who advised that collecting data in China is of little value because it cannot be generalised to anywhere else, whereas data collected in the USA is universally generalisable. Honestly, I am not making this up; I could not! These perspectives are so far beyond the pale of reasonable human thinking as to be in the category of ‘truth is stranger than fiction’.&lt;/p&gt;&lt;p&gt;Meanwhile, as editor, I see the best and the worst of reviewers (and of course everything in between). Reviewers can be polite and constructive to a fault, but they can also be vicious, self-serving and/or just plain nasty, seeming to revel in their power to determine the fate of a manuscript. As editor, can I ‘edit’ the reviews before I send them to authors? Strictly speaking, this depends on publisher policy. At some journals, such editing is allowed, whereas at others it is not. I know one editor who routinely edits all reviewer comments for style and readability. But there are many editors who don't. Personally, I try not to micromanage the process unless it is really critical. Reviewers who are offensive will find their reviews rescinded, that is, returned with a request that they moderate their language or tone; some comply, others do not.&lt;/p&gt;&lt;p&gt;Nevertheless, conversations with my colleagues have reinforced that sense tha","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"821-823"},"PeriodicalIF":6.5,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12571","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Orchestration logics for artificial intelligence platforms: From raw data to industry-specific applications","authors":"Michael Weber,&nbsp;Andreas Hein,&nbsp;Jörg Weking,&nbsp;Helmut Krcmar","doi":"10.1111/isj.12567","DOIUrl":"https://doi.org/10.1111/isj.12567","url":null,"abstract":"<p>Artificial intelligence (AI) platforms face distinct orchestration challenges in industry-specific settings, such as the need for specialised resources, data-sharing concerns, heterogeneous users and context-sensitive applications. This study investigates how these platforms can effectively orchestrate autonomous actors in developing and consuming AI applications despite these challenges. Through an analysis of five AI platforms for medical imaging, we identify four orchestration logics: platform resourcing, data-centric collaboration, distributed refinement and application brokering. These logics illustrate how platform owners can verticalize the AI development process by orchestrating actors who co-create, share and refine data and AI models, ultimately producing industry-specific applications capable of generalisation. Our findings extend research on platform orchestration logics and change our perspective from boundary resources to a process of boundary processing. These insights provide a theoretical foundation and practical strategies to build effective industry-specific AI platforms.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"1015-1043"},"PeriodicalIF":6.5,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12567","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A research agenda for digital transformation: Multidisciplinary perspectives. By John Qi Dong, Peter C. Verhoef (Eds.), Edward Elgar. 2024. pp. 370. GBP130. ISBN: 9781035306428","authors":"Robert M. Davison","doi":"10.1111/isj.12570","DOIUrl":"https://doi.org/10.1111/isj.12570","url":null,"abstract":"","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"1044"},"PeriodicalIF":6.5,"publicationDate":"2024-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reliability in design science research","authors":"Veda C. Storey,&nbsp;Richard L. Baskerville,&nbsp;Mala Kaul","doi":"10.1111/isj.12564","DOIUrl":"https://doi.org/10.1111/isj.12564","url":null,"abstract":"<p>Reliability, which is concerned with whether something performs as it should, is well-accepted as an important part of any scientific research, with recognised methods for assessing it in the natural sciences. Reliability is a prerequisite for validity, which assesses knowledge production. Design science research is unique in that it produces an artefact and makes contributions to a design knowledge base and is tasked with the duality of design and science. Therefore, reliability should be reconsidered to address the assumptions underlying this type of information systems research.</p><p>This paper proposes a <i>Design Science Reliability Framework.</i> The framework identifies the part of design science research that should be evaluated (artefact, methods, measures and design knowledge). It also considers when reliability should be assessed as a project progresses by differentiating synchronic versus diachronic evaluation. The framework is used to derive a set of techniques for establishing reliability that can be applied during the evaluation process to both a project's knowledge production and its artefacts. Application of the framework should assist design science researchers when considering how to assess their results.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"984-1014"},"PeriodicalIF":6.5,"publicationDate":"2024-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social media-enabled crisis response in Vietnam: A tương thân tương ái perspective","authors":"Hailun Qi,&nbsp;Linna Xu,&nbsp;Shan L. Pan,&nbsp;Wenyu (Derek) Du","doi":"10.1111/isj.12562","DOIUrl":"https://doi.org/10.1111/isj.12562","url":null,"abstract":"<p>A growing amount of information systems (IS) research is examining the use of social media to enable effective crisis response. However, existing studies have overlooked the impact of indigenous concepts, which play an important role in crisis response. Our study intends to offer an indigenous perspective to this research stream by examining how social media-enabled crisis response is enacted in Vietnam. We used COVID-19 as the focal crisis and collected a rich set of discussion threads from social media. By analysing the data through the grounded theory method, our study identifies the indigenous theoretical concept of <i>tương thân tương ái</i>. We further unveil a process model consisting of six mechanisms through which tương thân tương ái inspires crisis response on social media and three roles assumed by social media during this process. Our study contributes to the literature on social media-enabled crisis response by providing an indigenous perspective and a context-specific explanation. It also enriches IS theory in the Association of Southeast Asian Nations (ASEAN) by investigating how the indigenous concept of tương thân tương ái influences Vietnam's crisis response on social media. Our findings also provide guidelines that can help communities beyond Vietnam to promote the values of tương thân tương ái during crisis response.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"933-957"},"PeriodicalIF":6.5,"publicationDate":"2024-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Decolonizing IS through tecnologia social: Fostering epistemic plurality in the design of solidarity cryptocurrency in Latin America","authors":"Bruno Henrique Sanches,&nbsp;Marlei Pozzebon,&nbsp;Eduardo Henrique Diniz","doi":"10.1111/isj.12566","DOIUrl":"https://doi.org/10.1111/isj.12566","url":null,"abstract":"<p>Westernised paradigms dominate the information systems (IS) field, often overshadowing alternative epistemologies. This study challenges the prevailing hegemonic view and contributes to the decolonization of IS research and practice by proposing a Latin American and decolonial approach to technological development that emphasises community centrality and epistemic justice through recognition of local knowledges and Indigenous traditions. Using design ethnography, we follow the development of a solidarity cryptocurrency in a Brazilian favela. Our paper offers two key contributions. By introducing <i>tecnologia social</i>, an underrepresented perspective in IS, we highlight ecology of knowledges, centrality of the local and decolonial reconfiguration as principles that can enrich the understanding of IS projects from a decolonial perspective. In addition, we propose a new concept—epistemic dialogical tension—as a process wherein different epistemologies coexist and accommodate each other, encouraging a dynamic interplay of distinct human experiences and worldviews. It offers new paths to IS scholars and practitioners in navigating the complexities of epistemic plurality. We argue that <i>tecnologia social</i> and epistemic dialogical tension provide fertile ground for developing reimagined, decolonized approaches where multiple epistemologies can coexist, favouring the often-silenced communities they are intended to benefit.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"958-983"},"PeriodicalIF":6.5,"publicationDate":"2024-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Towards decolonial IS: Insights from applying pluriverse and conviviality to analyse a co-production intervention in Peru","authors":"Andrea Jimenez,&nbsp;Fenna Imara Hoefsloot,&nbsp;Liliana Miranda Sara","doi":"10.1111/isj.12565","DOIUrl":"https://doi.org/10.1111/isj.12565","url":null,"abstract":"<p>While there is a growing interest in applying decolonial approaches within the field of information systems (IS), effective avenues for engagement remain largely unexplored. To this end, our paper introduces a framework focused on decolonial IS research informed by the notions of the pluriverse and conviviality. These concepts emphasise a focus on ontological, epistemological and methodological dimensions, with a strong orientation to justice. We illustrate the application of the framework through a re-analysis of our own research project, the co-production of the Metropolitan Water Observatory (MWO) in Lima, Peru. Applying the framework to learn new insights about the MWO, this paper contributes to the IS field by providing a framework from which to examine IS interventions from a decolonial perspective. In addition to advancing theoretical understanding, our framework serves as a valuable resource for scholars navigating the complex landscape of decolonial approaches in IS.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"907-932"},"PeriodicalIF":6.5,"publicationDate":"2024-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12565","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The 4Rs: A collective reflexive methodology for realising critical self-transformation in ICT4D research practice","authors":"Pamela Y. Abbott,&nbsp;Salihu Dasuki,&nbsp;Andrea Jimenez","doi":"10.1111/isj.12561","DOIUrl":"https://doi.org/10.1111/isj.12561","url":null,"abstract":"<p>The “critical turn” in information and communication technologies for development (ICT4D) research emphasises a transformative and ethical research practice which can be addressed by developing the critical intent and agency of ICT4D researchers through reflexive practice. There exist, however, limited methodological insights into existing reflexive approaches and a limited understanding of how self-transformation and change can take place through more critically reflexive ICT4D research practice. To address these issues, this paper proposes a reflexive methodology for ICT4D research, labelled “the 4Rs”, which comprises four interrelated reflective and potentially self-transforming processes of Retrospection, Representation, Review and Reinterpretation. We present the explanations and justifications of the methodology in detail with illustrative examples. We also employ a metacognitive process to understand how self-transformation can be realised through the use of this methodology and demonstrate the applicability of the 4Rs for other ICT4D researchers. Our main contribution lies in illustrating how this collective and critical approach can be used to deepen the self-reflexivity of traditional individual confessional accounts. We also demonstrate how the approach can lead to new collective knowledge and contribute to achieving more critical agency.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"855-906"},"PeriodicalIF":6.5,"publicationDate":"2024-09-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12561","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}