Information Systems Journal最新文献

{"title":"Token-based reviewer economies: Proposed institutions for managing the reviewer shortage problem","authors":"Cecil Eng Huang Chua","doi":"10.1111/isj.12560","DOIUrl":"https://doi.org/10.1111/isj.12560","url":null,"abstract":"<p>This opinion paper presents two proposed token-based systems to fix the information system academy's review system. At present, the review system consumes more human resources than the information systems academy has by an order of magnitude. The cost of this overflow is borne entirely by information systems researchers. I argue this is because the review system is based on a gift economy that cannot handle the currently sized market. Both proposals involve the creation of tokens and a central governing body. The first proposal involves a market built around a review bank (central governing body) that issues review tokens that function as a proxy currency. Journals function as intermediaries between authors and reviewers. Authors pay journals for reviews, and journals pay experts such as reviewers and editors for their services. Reviewers exchange their review tokens on the open market or trade review tokens for favours with institutions like universities. The second proposal involves a gift economy where reviewers transfer their allegiance from peers to the information systems academy. In this proposal, each individual token is unique, like a trading card and an affiliation board tracks the transfer of tokens, linking former possessors of a token together in a review ring. As tokens are regifted, they accumulate history, and thereby social worth, captured in the form of messages each possessor writes. Former possession of a large number of tokens and of tokens with particular histories confers status benefits. These benefits in turn lock reviewers into the review ring system encouraging them to do further reviews. Economic, social, and other implications of both policies are discussed and questions are posed for the information systems academy to grapple with. Example issues discussed include the effect of the proposals on the political power of reviewers and shifts in political power in the information systems academy.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"761-806"},"PeriodicalIF":6.5,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12560","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Extending the process frontier of digital transformation: A flow-oriented perspective","authors":"Hajar Mozaffar,&nbsp;Marina Candi","doi":"10.1111/isj.12557","DOIUrl":"https://doi.org/10.1111/isj.12557","url":null,"abstract":"<p>Strong interest in digital transformation to increase business value calls for new and improved theorising of the digital transformation process. Traditional perspectives fail to address the complex socio-technological challenges and entanglement of actions at multiple levels that characterise the process. This research adopts a <i>flow-oriented</i> perspective to <i>extend the process frontier</i> of digital transformation. This entails analysing the <i>lines of action</i> that intertwine to form <i>storylines</i> of digital transformation. Drawing on a multilevel longitudinal qualitative study, the research offers three valuable contributions: First, the paper advances the discourse on digital transformation by introducing the heretofore unrecognised phenomenon of <i>transitional moments</i>. Second, by introducing a novel taxonomy for lines of action, the paper demonstrates the evolving nature of the digital transformation process, surpassing conventional rational-system model interpretations. These two contributions broaden the process frontier of digital transformation by underscoring the dynamic and continuous nature of digital transformation, emphasising its non-linear progression, and rejecting the notion of an idealised direct path to a predefined goal. These two additions to the digital transformation discourse lay the foundations for our third contribution, which is a set of proposed research approaches for future investigations into digital transformation, regardless of research focus, phenomena, or domain.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"720-760"},"PeriodicalIF":6.5,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12557","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143424259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Transcending the qualitative-quantitative divide in IS research using QCA as a configurational, comparative approach","authors":"Federico Iannacci,&nbsp;Angsana A. Techatassanasoontorn,&nbsp;Zhongyun (Phil) Zhou,&nbsp;Chee-Wee Tan","doi":"10.1111/isj.12556","DOIUrl":"https://doi.org/10.1111/isj.12556","url":null,"abstract":"&lt;p&gt;In August 2021, we issued a call for papers (CfP) with the aim of bringing together information systems (IS) research that transcends the qualitative-quantitative divide using qualitative comparative analysis (QCA) as a configurational, comparative approach. We received 35 submissions and eventually selected six papers for publication in the special issue (SI). We want to thank the anonymous Reviewers and the SI Associate Editors for their insightful and constructive feedback to the authors and the Scientific Advisors for their invaluable help throughout the peer-reviewing process.&lt;/p&gt;&lt;p&gt;Table 1 below categorises the papers published in this SI with regard to their mode of reasoning, theoretical approach, and methodological approach.&lt;/p&gt;&lt;p&gt;Thus far, QCA studies in IS have primarily followed an abductive reasoning mode. Drawing on Ragin (&lt;span&gt;1987&lt;/span&gt;) insight that social science advances most when it entails an iterative dialogue between ideas and evidence (Ragin, &lt;span&gt;1987&lt;/span&gt;), IS scholars have developed configurational propositions (or hypotheses) based on their dialogues between existing theories and empirical evidence. Compared to a purely deductive approach that relies on theoretical logic rather than empirical evidence, IS scholars have used QCA to bridge the gap between theoretical knowledge and empirical evidence. Compared to a purely inductive approach that focuses on empirically grounded knowledge, IS scholars have used QCA to develop middle-range theory often in the form of substantive theory to advance knowledge of IS phenomena in a specific area of inquiry.&lt;/p&gt;&lt;p&gt;More recently, IS scholars have advocated using either deductive or inductive approaches by developing a set of prescriptive guidelines for conducting QCA research (Park et al., &lt;span&gt;2020&lt;/span&gt;). While the deductive approach is based on the intersection between theoretical propositions formulated in Boolean notation and empirically identified configurations, the inductive approach is based on an in-depth understanding of the phenomenon of interest and the ensuing formulation of empirically grounded propositions drawing on previous QCA findings. Drawing on these prescriptive guidelines, recent IS studies have used the theorised–observed configuration comparison technique to test whether their configurational hypotheses were supported (Sun et al., &lt;span&gt;2024&lt;/span&gt;). For example, Sun et al. (&lt;span&gt;2024&lt;/span&gt;) drew on the Technology-Organisation-Environment framework and incorporated strategic orientation as an aspect of decision-making for organisational technology adoption. Their study matched the theorised and observed configurations and outlined four possibilities: ‘when a configuration is theorised and observed, the hypothesis is supported. When a configuration is theorised but not observed, it indicates that the hypothesis is only supported under certain conditions, that is, conditionally supported. When a configuration is not theorised but observed, the hy","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"814-820"},"PeriodicalIF":6.5,"publicationDate":"2024-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12556","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143424252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The new wave of 'hybrid' work: An opportunity to revise assumptions and build theory","authors":"Efpraxia D. Zamani,&nbsp;Mary Beth Watson-Manheim,&nbsp;Pamela Abbott,&nbsp;Angela Lin","doi":"10.1111/isj.12558","DOIUrl":"https://doi.org/10.1111/isj.12558","url":null,"abstract":"&lt;p&gt;The motivation for this special issue lies in the recent resurgence of interest in and the accelerated adoption of hybrid work practices against the backdrop of the COVID-19 pandemic.&lt;/p&gt;&lt;p&gt;As a result of enforced lockdown policies, hybrid work emerged as a ‘new form of work’, whereby work arrangements began integrating physical workspace and time with their virtual counterparts to maintain business continuity. Hybrid work can be understood as a form of work that blends traditional office-based work with remotely located alternatives (Gratton, &lt;span&gt;2021&lt;/span&gt;). Earlier work on hybridity in the workplace conceptualised hybridity as combining three kinds of space: physical office-based space, home-based domestic space and virtual online cyberspace (Halford, &lt;span&gt;2005&lt;/span&gt;). The dynamics of the social relations and spatial arrangements that co-exist and co-evolve in such spaces have been variously explored in the literature, especially in homeworking and teleworking (Baruch, &lt;span&gt;2001&lt;/span&gt;; Felstead &amp; Jewson, &lt;span&gt;2000&lt;/span&gt;; Gurstein, &lt;span&gt;2001&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;However, the unique situations that such a confluence affords, for example forms of work that simultaneously accommodate and shape these new organisational spaces, have not yet been explored. Indeed, recent practices, particularly during and after the COVID-19 pandemic, indicated that it is not merely the spatial dimension that bears significance over where and how hybrid work is undertaken and organised, but that the temporal dimension is crucially important as well (Gratton, &lt;span&gt;2021&lt;/span&gt;). Further, recent scholarship indicates that hybrid work goes beyond the confluence of space and time, but rather fuses these dimensions together to create new workspaces (Chamakiotis et al., &lt;span&gt;2024&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;New forms of work are seen to offer perspectives on the temporo-spatial re-organisation of work and have tended to foreground mostly social and organisational processes involved in these work modalities, for example work/life balance, the dissolution of boundaries between the personal and the professional, expanding of working time, invasion of personal space by the domination of work activities (Ellison, &lt;span&gt;2004&lt;/span&gt;; Nansen et al., &lt;span&gt;2010&lt;/span&gt;; Wapshott &amp; Mallett, &lt;span&gt;2012&lt;/span&gt;). According to de Vaujany et al. (&lt;span&gt;2021&lt;/span&gt;), however, these temporo-spatial perspectives have fundamentally changed the nature of work, ‘&lt;i&gt;We just share some frontiers and liminalities in the new worlds of work&lt;/i&gt;. &lt;i&gt;We cross them but we do not occupy them anymore&lt;/i&gt;. &lt;i&gt;Digitality is the very large enabler and mediation of these dyschronies&lt;/i&gt;. &lt;i&gt;And the Covid&lt;/i&gt;-&lt;i&gt;19 crisis has made more visible and more present this process of&lt;/i&gt; “&lt;i&gt;liminalization&lt;/i&gt;”. &lt;i&gt;Work is not a grounded time-space unity any more&lt;/i&gt;, &lt;i&gt;a heavy production tool or IT artefacts&lt;/i&gt;. &lt;i&gt;It is an ephemeral and precarious connective activity that can take place everywhere&lt;/i&gt;, &lt;i&gt;every","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"710-719"},"PeriodicalIF":6.5,"publicationDate":"2024-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12558","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143424323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digitally enabled sharing economy models at the base of the pyramid","authors":"Israr Qureshi,&nbsp;Babita Bhatt,&nbsp;Dhirendra Mani Shukla","doi":"10.1111/isj.12555","DOIUrl":"https://doi.org/10.1111/isj.12555","url":null,"abstract":"&lt;p&gt;The digitally enabled sharing economy, a system where underutilised assets or services are exchanged via digital platforms, offers unique opportunities for value creation at the base of the pyramid (BoP)1 (Qureshi, Bhatt, &amp; Shukla, &lt;span&gt;2021b&lt;/span&gt;). When leveraged effectively, sharing economy models (SEM) can bring hope for a more inclusive and sustainable economic future. Leveraging digital technologies, it is claimed, facilitates the efficient redistribution of resources, ensuring that even those with limited means can access goods and services that were previously out of reach. Optimising the use of idle assets not only maximises economic benefits for participants but also, it is argued, fosters community engagement and social cohesion. Additionally, SEM have the potential to promote inclusivity and sustainability by providing marginalised communities with avenues for income generation, resource sharing and enhanced social capital. The integration of digital platforms with SEM ensures wider reach and accessibility, making it a powerful tool for addressing economic disparities and driving positive social change if implemented by social intermediaries (Pillai, Shukla, &amp; Qureshi, &lt;span&gt;2021&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Recent studies have documented numerous digitally enabled sharing economy models (DESEM) at the BoP, which help offer a range of products and services, including transportation (e.g., SafeBoda, Eva.coop), accommodation (e.g., Fairbnb, CoAbode), innovative coworking spaces (e.g., Impact Hub), shared farming (e.g., Farmizen), agricultural equipment (e.g. EM3, Hello Tractor), trading (e.g., Ethitrade), financial services (e.g., FarmDrive, Rang De), communal sharing (e.g., Moving Feast, bHive) and sharing channels for agricultural produce (MIRI Haat, Loop) (Qureshi, Bhatt, &amp; Shukla, &lt;span&gt;2021a&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;DESEM has the potential to address grand societal challenges such as poverty, marginalisation, inequality, discrimination, hunger and greenhouse gas emissions that often characterise the BoP population. However, scholars have also documented the dark sides of DESEM, where discrimination, exploitation and social exclusion can be reproduced and nurtured (Mosaad et al., &lt;span&gt;2023&lt;/span&gt;; Qureshi, Bhatt, &amp; Shukla, &lt;span&gt;2021c&lt;/span&gt;). Despite its relevance, DESEM has not been adequately explored in existing research. SEM at the BoP can be understood through three dimensions: scope of sharing, possibility of socialisation and degree of social intermediation (Qureshi, Bhatt, &amp; Shukla, &lt;span&gt;2021b&lt;/span&gt;). The synergistic integration of digital technologies with these dimensions has the potential to increase the access and reach of DESEM. The configurations of SEM across these dimensions and their alignment with digital technologies, such as digital platform characteristics, have significant implications for social, economic and environmental value creation (Figure 1).&lt;/p&gt;&lt;p&gt;The paper included in this special issue provides ","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"807-813"},"PeriodicalIF":6.5,"publicationDate":"2024-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12555","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The dynamics, organisation and evolution of digital platforms and ecosystems","authors":"Barney Tan,&nbsp;Xiao Xiao,&nbsp;Michael Chau,&nbsp;Felix Ter Chian Tan,&nbsp;Carmen Leong","doi":"10.1111/isj.12548","DOIUrl":"https://doi.org/10.1111/isj.12548","url":null,"abstract":"&lt;p&gt;Against the backdrop of the present networked economy and the dynamic landscape of modern business, digital platforms and ecosystems (DP&amp;Es) have emerged as pivotal forces driving innovation, competition, and growth (Chen et al., &lt;span&gt;2021&lt;/span&gt;). These digitally-enabled, interconnected business networks, underpinned by advanced technologies, facilitate the seamless exchange of goods, services, and information, thereby transforming traditional industries and creating new economic opportunities (Rietveld &amp; Schilling, &lt;span&gt;2020&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;In reflection of their prominence, research on DP&amp;Es is growing (Murthy &amp; Madhok, &lt;span&gt;2021&lt;/span&gt;). In particular, the emerging research has highlighted a number of important benefits generated by the rise of DP&amp;Es. First, on a macro-level, they have profound implications for how various industries and economies function, often upending the rules of competition, business norms, as well as the strategies and operations of the constituent entities completely (Thatchenkery &amp; Katila, &lt;span&gt;2023&lt;/span&gt;). Second, at the organisational level, DP&amp;Es play a significant role in fostering innovation and profitability for businesses by improving their reach (Recker et al., &lt;span&gt;2024&lt;/span&gt;) and capacity for collaboration and knowledge sharing (Ofe &amp; Sandberg, &lt;span&gt;2023&lt;/span&gt;). Third, beyond the realm of business and profitability, DP&amp;Es can also enable cross-sector collaboration and social innovation, underscoring their potential to drive positive societal change (Logue &amp; Grimes, &lt;span&gt;2022&lt;/span&gt;; Masiero &amp; Arvidsson, &lt;span&gt;2021&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Despite these benefits, and as noted in our initial call for papers, scholars have identified numerous open questions and knowledge gaps that need to be addressed to better understand and leverage the potential of DP&amp;Es (e.g., Rietveld &amp; Schilling, &lt;span&gt;2020&lt;/span&gt;). Our collective understanding of the existing literature suggests that there are three critical areas in particular that should be developed further.&lt;/p&gt;&lt;p&gt;The first is the need for a deeper understanding of how entities within DP&amp;Es compete, collaborate, complement, and interact with one another. The dynamic interactions among various entities, such as platform owners, complementors, and consumers, are crucial for the overall health and success of the ecosystem (Zhang et al., &lt;span&gt;2022&lt;/span&gt;). However, existing research often focuses on isolated aspects, such as competition or collaboration (e.g., Chung et al., &lt;span&gt;2023&lt;/span&gt;; Zhu &amp; Liu, &lt;span&gt;2018&lt;/span&gt;), without considering the broader spectrum of interactions. Addressing this gap is essential because it can provide insights into optimising strategies for managing relationships within DP&amp;Es, ultimately leading to more resilient and sustainable networks.&lt;/p&gt;&lt;p&gt;There is, in particular, a need to take on an ecosystem perspective to understand these interactions comprehensively. As highligh","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"417-421"},"PeriodicalIF":6.5,"publicationDate":"2024-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12548","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Can information and communication technology drive effective spatial governance in rural areas? Emergency of e-participation ecosystem from rural China","authors":"Lei Tong,&nbsp;Haotian Ji,&nbsp;Hua Zhang,&nbsp;Lingxi Chen,&nbsp;Xiaojuan Cheng","doi":"10.1111/isj.12550","DOIUrl":"https://doi.org/10.1111/isj.12550","url":null,"abstract":"<p>The integration of Information and Communication Technology (ICT) in rural areas holds significant potential for facilitating active participation of villagers in spatial governance processes. While previous research has primarily focused on the role of e-participation tools in rural governance, there exists a knowledge gap regarding substantive villager participation within intricate systems. This study explores the intricate mechanism of meaningful engagement by harnessing the potential of ICT and parametric technologies. First, the concept of ‘e-participation ecosystem’ is proposed. The concept integrates ICT, parametric technology and other relevant elements necessary to facilitate substantial participation of rural villagers in spatial governance. Subsequently, an analytical framework to examine the impact mechanism of ICT technology on the efficiency of village spatial governance is developed, building upon an evaluation of villagers' active involvement. Finally, a practical demonstration was conducted in C village to validate the positive impact of ICT on rural spatial governance. This study reveals that the successful implementation of ICT in village spatial governance necessitates a comprehensive ‘e-participation ecosystem’ for support, as the efficacy of individual ICT technologies is limited. Additionally, it highlights that the utilisation of ICT can enhance efficiency in village spatial governance, thereby reducing participation costs for all stakeholders through a streamlined governance process. Moreover, parameterization technology plays an equally crucial role in the process of village spatial governance. By harnessing the power of parameterization technology, the efficiency of generating village spatial planning schemes can be significantly enhanced. When integrated with ICT technology, it has the potential to substantially reduce response time for all stakeholders involved.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"674-709"},"PeriodicalIF":6.5,"publicationDate":"2024-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Leveraging digital tools to foster resilience in the charity sector: The case of eBay's Charity Connect initiative","authors":"Michelle Richey,&nbsp;Jade Wendy Brooks,&nbsp;M. N. Ravishankar","doi":"10.1111/isj.12554","DOIUrl":"https://doi.org/10.1111/isj.12554","url":null,"abstract":"<p>Digital tools can help mitigate serious threats to social and economic activity created by external shocks and reduced government funding. This paper complements Information Technology for Development (IT4D) studies of resilience by focusing on how the introduction of new digital tools can sustain both economic and social activities, potentially leading to further adaptations. It investigates eBay's Charity Connect initiative, which supported the UK charity sector to continue selling donated items during the COVID-19 lockdown. The findings present three pathways-outcomes used to foster resilience through introducing new digital tools: <i>interim resilience</i>, <i>bounded resilience</i> and <i>enhanced resilience</i>. Using conservation of resources theory, the paper explains the difference between these outcomes and discusses how balancing stress and resource investment can help leverage digital tools and foster greater digital resilience.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"646-673"},"PeriodicalIF":6.5,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12554","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Making space for time: Strategies for the design of time-aware hybrid work","authors":"Anastasia Griva,&nbsp;Leona Chandra Kruse,&nbsp;Monika Hattinger,&nbsp;Karin Högberg,&nbsp;Ilias O. Pappas,&nbsp;Kieran Conboy","doi":"10.1111/isj.12552","DOIUrl":"https://doi.org/10.1111/isj.12552","url":null,"abstract":"<p>Time is central to many debates about hybrid work- the impact on speed and productivity, commute times, and synchronisation of work. However, we argue that time is often over-simplified in extant hybrid work literature and tends to ignore many temporal concepts that capture the inherently complex, multi-faceted, subtle, and socially embedded nature of time. To address this issue, we conducted studies of five hybrid work teams across two large organisations. The paper contributes to current research on hybrid work by (i) illustrating the various temporal concepts that may be considered in the design of hybrid work environments, as well as the impact of considering or not considering them; (ii) illustrating how these temporal concepts in a physical space can be augmented in the digital space, rather than assuming the digital space should simply represent the physical; and (iii) providing a framework for the consideration of time–aware hybrid work. We hope to spark scientific interest in studying the temporal nuances of hybrid work but also the temporal aspects of design in other areas.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"611-645"},"PeriodicalIF":6.5,"publicationDate":"2024-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12552","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The IT-driven ridesharing economy at the base of the pyramid: Unravelling the impact of uncertainty reduction on drivers' engagement in ridesharing","authors":"Xusen Cheng,&nbsp;Xiaoping Zhang,&nbsp;Xin (Robert) Luo","doi":"10.1111/isj.12553","DOIUrl":"https://doi.org/10.1111/isj.12553","url":null,"abstract":"<p>Despite the potential benefits for drivers at the base of the pyramid (BoP) of IT-driven ridesharing businesses, drivers are susceptible to uncertainty owing to their low education and incomes, potentially compelling them to engage less in ridesharing over time. Although this important sociotechnical phenomenon has garnered increasing attention, IS studies on this topic are scarce. Drawing on uncertainty reduction theory, we explored mechanisms for reducing BoP drivers' uncertainty and building their trust to enable them to engage in ridesharing. We identified three means of uncertainty reduction at three levels: trust in passengers, trust in ridesharing platforms, and the effectiveness of ridesharing institutional mechanisms. Using a sequential, triangulated mixed-methods approach, we conducted 30 semi-structured interviews to explore trust building with drivers and used data provided by 303 ridesharing drivers to quantitatively test the proposed research model. We found that perceived empathy and information congruity increased BoP drivers' trust in passengers, whereas effective escrow services, perceived justice, matching accuracy, and a high level of privacy control increased BoP drivers' perceived trust in ridesharing platforms, motivating them to engage more frequently with ridesharing platforms. Furthermore, the results indicated that increasing trust in both passengers and ridesharing platforms and improving the effectiveness of ridesharing institutional mechanisms can enhance BoP drivers' engagement in ridesharing. We conducted 30 follow-up interviews with BoP drivers to corroborate the quantitative results and draw robust inferences.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 2","pages":"577-610"},"PeriodicalIF":6.5,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143423707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}