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Digital Transformation: Quo Vadit?
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2025-01-07 DOI: 10.1111/isj.12578
Lauri Wessel, Elaine Mosconi, Marta Indulska, Abayomi Baiyere
{"title":"Digital Transformation: Quo Vadit?","authors":"Lauri Wessel, Elaine Mosconi, Marta Indulska, Abayomi Baiyere","doi":"10.1111/isj.12578","DOIUrl":"https://doi.org/10.1111/isj.12578","url":null,"abstract":"<p>Digital transformation (DT) has become an important theme in information systems (IS) and adjacent fields (Carroll et al. <span>2023</span>; Hanelt et al. <span>2021</span>; Kraus et al. <span>2021</span>; Piccoli, Grover, and Rodriguez <span>2024</span>; Schallmo et al. <span>2024</span>; Van Veldhoven and Vanthienen <span>2022</span>; Verhoef et al. <span>2021</span>; Vial <span>2019</span>). This is of course unsurprising given the widespread interest in how digital technologies occasion change in markets, societies at large, and the political landscape (Bareikytė et al. <span>2024</span>; Cowburn <span>2024</span>; Davidson et al. <span>2023</span>; Faik, Barrett, and Oborn <span>2020</span>; Majchrzak, Markus, and Wareham <span>2016</span>; Tana, Breidbach, and Burton-Jones <span>2023</span>). Coming to terms with these changes, their outcomes, and unintended consequences is, therefore, both important and timely. However, fully understanding these phenomena questions extant theories (Nambisan et al. <span>2017</span>; Yoo <span>2013</span>; Yoo, Henfridsson, and Lyytinen <span>2010</span>; Yoo et al. <span>2024</span>) and warrants us to pause and more carefully consider how IS as a field has tackled ‘DT’ and what challenges this entails (see also, Markus and Rowe <span>2021</span>).</p><p>This special issue comes down to two motivations that made us organise and call for papers. One motivation is rooted in the abovementioned observations that cumulatively point to the diverse reverberations that digital technologies have across levels, processes, and actors altogether raising important questions for scholarship about DT (Baiyere et al. <span>2023</span>; Yoo, Henfridsson, and Lyytinen <span>2010</span>; Yoo et al. <span>2024</span>). We, as a field, need to reflect on the implications of the assumptions shaping the narratives around DT. For example, DT has become shorthand for “change” driven by digital technology (see also, Markus <span>2004</span>). Further, DT has also been discussed as being desirable to contemporary organisations, which implies that the discussion exhibits a favourability bias (Davidsson <span>2015</span>, <span>2017</span>). Revisiting underlying assumptions is important to avoid perceptions of DT as, for example, a ‘misnomer’ (Kane <span>2018</span>). Put differently, revisiting these assumptions was one key aspect that we had in mind when we were working on the call for papers for this special issue, which emphasises ‘frontiers’ in research about DT. We wanted our special issue to foreground shifting baselines (Davison and Tarafdar <span>2018</span>) where phenomena related to DT gradually overflow our conventional concepts and models and call for novel conceptualizations (Mousavi Baygi, Introna, and Hultin <span>2021</span>). We sensed a need for studies and theorising that developed our understanding of DT in terms of its contents, levels of analysis, and processes that would contribute to widening our conceptu","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1294-1308"},"PeriodicalIF":6.5,"publicationDate":"2025-01-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12578","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Boundary Spanning and Practical Impact in IS Research: A Bourdieusian Analysis 信息系统研究的边界跨越及其现实影响:一个布尔迪厄分析
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-12-30 DOI: 10.1111/isj.12577
Stephen McCarthy, Hendrik Scholta, Geir Inge Hausvik, Peter André Busch
{"title":"Boundary Spanning and Practical Impact in IS Research: A Bourdieusian Analysis","authors":"Stephen McCarthy,&nbsp;Hendrik Scholta,&nbsp;Geir Inge Hausvik,&nbsp;Peter André Busch","doi":"10.1111/isj.12577","DOIUrl":"https://doi.org/10.1111/isj.12577","url":null,"abstract":"<p>Information systems (IS) research often seeks to deliver practical impact in addition to the traditional requirement for theoretical contribution. While an admirable goal, it is nevertheless a challenging prospect, as key questions remain around how best to facilitate a relationship between IS academic and practitioner communities. To explore this issue, we analyse multi-case study data from interviews with 24 IS practitioner doctorates, industry contact points, and senior IS academics who sought to create a joint field between academia and practice during their research. Our findings reveal several boundary spanning activities needed to traverse field boundaries and maintain the joint field's existence across the stages of proof-of-concept, proof-of-value, and proof-of-use. Building on insights from the work of Pierre Bourdieu, we further discuss how IS practitioner doctorates operationalised <i>capital</i>, <i>doxa</i>, and <i>habitus</i> to achieve varying degrees of practical impact in their work. Action-oriented recommendations are presented to support practical impact going forward including creolised messages and the mobilisation of capital to change inter-field relationships. By adapting Bourdieu's Theory of Practice to the engaged scholarship discourse in IS, we contribute new insights into how the academia-practice gap might be addressed.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1257-1284"},"PeriodicalIF":6.5,"publicationDate":"2024-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12577","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Qualitative Comparative Analysis: Learning From CasesBy Roel Rutten, Cheltenham, UK: Edward Elgar Publishing, 2024. 240 pp. GBP 95. ISBN: 978-1-83910-451-0 《定性比较分析:从案例中学习》,作者Roel Rutten著,切尔滕纳姆,英国:爱德华·埃尔加出版社,2024。240页,95英镑。ISBN: 978-1-83910-451-0
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-12-28 DOI: 10.1111/isj.12581
Federico Iannacci
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引用次数: 0
Consortium Governance and Market Entry of Digital B2B Platforms: The Case of ADAMOS 联盟治理与数字B2B平台的市场进入:以ADAMOS为例
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-12-28 DOI: 10.1111/isj.12580
Laurin Arnold, Philipp Hukal, Marco Link
{"title":"Consortium Governance and Market Entry of Digital B2B Platforms: The Case of ADAMOS","authors":"Laurin Arnold,&nbsp;Philipp Hukal,&nbsp;Marco Link","doi":"10.1111/isj.12580","DOIUrl":"https://doi.org/10.1111/isj.12580","url":null,"abstract":"<p>In this study, we examine how the Industrial Internet of Things platform ADAMOS successfully entered the German mechanical engineering market using a consortium-based approach. By establishing a joint venture among industry incumbents, ADAMOS followed consortium governance that separated platform ownership from platform operation. In so doing, ADAMOS navigated the complexities of market entry and overcame many challenges typical to business-to-business (B2B) markets. Drawing from the case, we develop a four-step framework for effective business-to-business platform market entry: (1) Spinning out a neutral legal entity, (2) designing a valuable platform core, (3) seeding the supply side with internal offerings, and (4) opening the platform to broader audiences. Based on this description, we discuss lessons learned and provide actionable recommendations for platform operators considering a consortium-based approach for their business-to-business platform market entry.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1235-1256"},"PeriodicalIF":6.5,"publicationDate":"2024-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12580","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Decoloniality and Information Systems: Making Local Contexts Relevant to IS Research 非殖民化和信息系统:使当地环境与信息系统研究相关
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-12-25 DOI: 10.1111/isj.12579
Hameed Chughtai, Amber Grace Young
{"title":"Decoloniality and Information Systems: Making Local Contexts Relevant to IS Research","authors":"Hameed Chughtai,&nbsp;Amber Grace Young","doi":"10.1111/isj.12579","DOIUrl":"https://doi.org/10.1111/isj.12579","url":null,"abstract":"&lt;p&gt;During the colonial era,\u0000 &lt;sup&gt;1&lt;/sup&gt;\u0000 roughly from 1400s to 1914, Europeans “gained control of 84 percent of the globe and they ruled colonies on every other inhabited continent” (Hoffman &lt;span&gt;2015&lt;/span&gt;, 2). Today, 17 colonies remain.\u0000 &lt;sup&gt;2&lt;/sup&gt;\u0000 Historians, anthropologists and sociologists have time and again shown that Eurocentric science and technology played an instrumental role in supporting the political needs of the colonial administration, from Africa (Goody &lt;span&gt;1982&lt;/span&gt;) and the Indian subcontinent (Kumar &lt;span&gt;2006&lt;/span&gt;; MacLeod and Kumar &lt;span&gt;1995&lt;/span&gt;), to the Americas (Vickers &lt;span&gt;2008&lt;/span&gt;). An unfortunate aspect of colonial project was that the technology transfer from the West to the colonies was made for political purposes. Another more subtle but still critical consequence was that the introduction and application of Eurocentric technologies also directly and indirectly subordinated local epistemologies and Indigenous\u0000 &lt;sup&gt;3&lt;/sup&gt;\u0000 thought, making the colonies epistemically dependent on the colonisers. Some colonies gained independence through war (e.g., the 13 American colonies in 1776), but many remained under European control both politically and ideologically until well after World War II, when war-torn European countries could not afford to maintain tight control over their colonies. As countries gained their independence, many citizens sought to distance themselves from their former colonisers and return to the national and cultural identities, lifestyles and ways of knowing their ancestors had embraced prior to colonialisation. This process is referred to as &lt;i&gt;decolonialisation&lt;/i&gt;.&lt;/p&gt;&lt;p&gt;While &lt;i&gt;colonialism&lt;/i&gt; refers to the historical period of direct political and economic control by colonial powers, &lt;i&gt;coloniality&lt;/i&gt; refers to the persistence of colonial power relations, embedded in contemporary institutions, values, social hierarchies, and, importantly for researchers, knowledge. Given that the purpose of colonial enterprise is control, the colonial view of the production of knowledge is “‘mentally divorced’ from the local setting” in which it operates and ignores “local requirements” and “local knowledge” (Kumar &lt;span&gt;2006&lt;/span&gt;, 8–12). It attempts to erase local knowledge in every form and replace it with colonial epistemic structures (de Sousa Santos &lt;span&gt;2015&lt;/span&gt;; Satia &lt;span&gt;2020&lt;/span&gt;). Thus, dominant Eurocentric epistemologies served as the foundation on which fields of knowledge grew throughout the world. It is not surprising then that one legacy of colonialism is new forms of coloniality vis-à-vis the dominance of Eurocentric thought in academic discourse, including IS academic literature (Banerjee &lt;span&gt;2022&lt;/span&gt;; Chughtai &lt;span&gt;2023&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;In this editorial, we seek to explain what coloniality is and how it relates to the IS field. We then explain why we organised a special is","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1285-1293"},"PeriodicalIF":6.5,"publicationDate":"2024-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12579","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring Alternative (Non-Economic) Forms of Value Engendered by Digital Platforms 探索数字平台产生的其他(非经济)价值形式
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-12-11 DOI: 10.1111/isj.12576
Petros Chamakiotis, Dimitra Petrakaki
{"title":"Exploring Alternative (Non-Economic) Forms of Value Engendered by Digital Platforms","authors":"Petros Chamakiotis,&nbsp;Dimitra Petrakaki","doi":"10.1111/isj.12576","DOIUrl":"https://doi.org/10.1111/isj.12576","url":null,"abstract":"&lt;p&gt;Digital platforms, and their implications for business and society, have gained widespread and multidisciplinary popularity in recent years (e.g. Howcroft and Bergvall-Kåreborn &lt;span&gt;2019&lt;/span&gt;; Sutherland and Jarrahi &lt;span&gt;2018&lt;/span&gt;; Zutshi and Grilo &lt;span&gt;2019&lt;/span&gt;). Scholars have studied the multifaceted consequences of digital platforms, including: the impact of labour platforms on the future of work, such as working conditions, identity and professionalisation (Berg et al. &lt;span&gt;2018&lt;/span&gt;; Bosma &lt;span&gt;2022&lt;/span&gt;; Dunn &lt;span&gt;2020&lt;/span&gt;; Elbanna and Idowu &lt;span&gt;2022&lt;/span&gt;; Idowu and Elbanna &lt;span&gt;2021&lt;/span&gt;; Taylor and Joshi &lt;span&gt;2019&lt;/span&gt;); the effects of knowledge datafication on digital transformation of organisations (Alaimo &lt;span&gt;2021&lt;/span&gt;); commodification and subsequent exploitation of emerging platform economies such as ‘user experience’ (Lupton &lt;span&gt;2014&lt;/span&gt;) and ‘emotional economy’ (Patulny, Lazarevic, and Smith &lt;span&gt;2020&lt;/span&gt;); inevitable surveillance afforded by platform algorithms (Galière &lt;span&gt;2020&lt;/span&gt;; Newlands &lt;span&gt;2021&lt;/span&gt;; Zuboff &lt;span&gt;2019&lt;/span&gt;); their implications for development (Anwar and Graham &lt;span&gt;2020&lt;/span&gt;; Bonina et al. &lt;span&gt;2021&lt;/span&gt;; Nicholson, Nielsen, and Saebo &lt;span&gt;2021&lt;/span&gt;); and new forms of activism in response to platforms' colonial effects (Chamakiotis, Petrakaki, and Panteli &lt;span&gt;2021&lt;/span&gt;). The value, and specifically the non-economic value, platforms produce has however remained understudied.&lt;/p&gt;&lt;p&gt;In the literature that explores platforms' value (e.g. Nachtwey and Schaupp &lt;span&gt;2024&lt;/span&gt;; Pesce, Neirotti, and Paolucci &lt;span&gt;2019&lt;/span&gt;; Sutherland and Jarrahi &lt;span&gt;2018&lt;/span&gt;; Zutshi and Grilo &lt;span&gt;2019&lt;/span&gt;), most studies have approached value from an economic perspective looking into profitability, income generation and return on investment (e.g. Constantinides, Henfridsson, and Parker &lt;span&gt;2018&lt;/span&gt;; Wang, Guo, and Liu &lt;span&gt;2024&lt;/span&gt;). This should be no surprise. Research in Information Systems (IS) has primarily focused on the Western world, the Global North, aiming to understand it better, to improve it further and to increase its productivity and efficiency through IS. Clarke and Davison (&lt;span&gt;2020&lt;/span&gt;) find that most IS literature is in fact dominated by a focus on the economic dimension, with little or no attention paid to the non-economic dimensions of IS, such as their social and environmental aspects or their potential to educate, to free and to enlighten. Similarly, a recent paper curation found that 40% of articles on platforms published in the &lt;i&gt;Management Information Systems Quarterly&lt;/i&gt; draw upon economic theory (Krishnan et al. &lt;span&gt;2024&lt;/span&gt;). Economic notions of value have prevailed insofar that technology often becomes associated with the value it is supposed to produce: ‘write software save lives’ as Sahay (&lt;span&gt;2016&lt;/span&gt;) reports. Yet, how transferable, relevant and purposeful are such aims for the rest of the ","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1093-1100"},"PeriodicalIF":6.5,"publicationDate":"2024-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12576","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Protracted War Against Counterfeits: Navigating Tension Management Under External Pressures on an E-Commerce Platform 一场持久战:电子商务平台在外部压力下的紧张管理
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-12-11 DOI: 10.1111/isj.12575
Bin Hao, Yanan Feng, Ken Kamoche
{"title":"A Protracted War Against Counterfeits: Navigating Tension Management Under External Pressures on an E-Commerce Platform","authors":"Bin Hao,&nbsp;Yanan Feng,&nbsp;Ken Kamoche","doi":"10.1111/isj.12575","DOIUrl":"https://doi.org/10.1111/isj.12575","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examines how external pressures drive a platform leader to fight counterfeiting over time. Acknowledging the tension between the illegality and legitimacy of counterfeiting, we find that the fighting effort involves an enduring balance between the two poles of the tension until counterfeits have been sharply reduced. We demonstrate how the management of the tension entails an interactive process in which a platform leader decouples counterfeit fighting actions to pursue legitimacy. We suggest that pressures from external forces predict a process of decoupling and legitimation through which the platform leader promotes ecosystem acceptance and builds a shared understanding of ecosystem purposes, and the endeavours to balance platform quality and activity prompt the platform leader to pursue legitimation which demonstrates the viability of an ecosystem. We show that these processes are accompanied by activating and stabilising the tension, which predicts varied strength and scope of measures and the reduction of counterfeits over time.</p>\u0000 </div>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1218-1232"},"PeriodicalIF":6.5,"publicationDate":"2024-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating Tensions Between Indigeneity and Social Media Participation: A Case Study of the Guarani Community in South America 处理原住民与社会媒体参与之间的紧张关系:南美瓜拉尼社群个案研究
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-11-29 DOI: 10.1111/isj.12574
Edin Smailhodzic, Aline Fernandes, Nonhlanhla Dube, Monideepa Tarafdar
{"title":"Navigating Tensions Between Indigeneity and Social Media Participation: A Case Study of the Guarani Community in South America","authors":"Edin Smailhodzic,&nbsp;Aline Fernandes,&nbsp;Nonhlanhla Dube,&nbsp;Monideepa Tarafdar","doi":"10.1111/isj.12574","DOIUrl":"https://doi.org/10.1111/isj.12574","url":null,"abstract":"<p>This study investigates inherent tensions between social media participation and the ways of life in an Indigenous community and subsequent navigation approaches. Relying on an in-depth qualitative study and the notion of two-eyed seeing as a theoretical approach, the study focuses on the complex relationship between social media platform participation and the ways of life in a ‘Guarani’ Indigenous community in South America. This community successfully navigates tensions between participation on social media platforms and preserving their traditional ways of life. We contribute to two streams of literature. First, we contribute to the literature on digital platforms and indigeneity showing that social media use by Indigenous communities leads to specific tensions, as these communities try to balance the use of social media with their desire to preserve their ways of life and protect the natural environment and how they navigate these tensions. Second, we contribute to the literature in relation to digital platforms and non-economic value as we unpack social and environmental value in the context of the Indigenous community and show that non-economic value benefits multiple entities. Overall, we contribute to a deeper understanding of how Indigenous communities navigate tensions between participation on social media and their traditional way of life. Our study also offers practical insights into how policy makers and designers of social media platforms can better meet Indigenous communities' needs.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1198-1217"},"PeriodicalIF":6.5,"publicationDate":"2024-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12574","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Transforming to a Sustainable Visitor Economy With Information Systems 利用信息系统转变为可持续的游客经济
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-11-27 DOI: 10.1111/isj.12573
Brad McKenna, Wenjie Cai, Tuure Tuunanen
{"title":"Transforming to a Sustainable Visitor Economy With Information Systems","authors":"Brad McKenna,&nbsp;Wenjie Cai,&nbsp;Tuure Tuunanen","doi":"10.1111/isj.12573","DOIUrl":"https://doi.org/10.1111/isj.12573","url":null,"abstract":"&lt;p&gt;The global visitor economy sector, which includes tourism, hospitality and events, makes significant economic contributions. In 2023, there were 1.3 billion international tourist arrivals globally, with expenditure of $1.5 trillion (USD) (UN Tourism &lt;span&gt;2024&lt;/span&gt;). The Travel and Tourism sector contributed 9.1% to global GDP, a 23.2% rise from 2022, alongside 27 million new jobs, increased domestic spending surpassing pre-pandemic levels, and a substantial 33.1% boost in international spending, indicating that tourism has rebounded after the pandemic (World Travel and Tourism Council &lt;span&gt;2024&lt;/span&gt;). The global hospitality sector is worth around $4.7 trillion (USD) in 2023, with an annual growth rate of 7% (Hospitality Insights &lt;span&gt;2024&lt;/span&gt;). In the UK, the hospitality sector contributes significantly to the economy, contributing £93 billion (GBP) in 2023, supporting 3.5 million jobs as the third largest employer, and generating £54 billion (GBP) in tax revenue, £20 billion (GBP) in exports, and £7 billion (GBP) in business investment (UK Hospitality &lt;span&gt;2023&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;The global events sector, which primarily consists of sports, music events, conferences and festivals, was valued at $1.4 trillion (USD) (Claight &lt;span&gt;2024&lt;/span&gt;). Mega-events, such as the Olympics, have large economic impacts on the host country (Sato et al. &lt;span&gt;2024&lt;/span&gt;; Wolfe et al. &lt;span&gt;2022&lt;/span&gt;), including job creation and tourism revenues. For instance, the 2024 Paris Olympics is set to generate between €6.7 and €11.1 billion (EUR) net economic benefit to the region (Claight &lt;span&gt;2024&lt;/span&gt;) and create up to 247 000 jobs (CDES &lt;span&gt;2024&lt;/span&gt;). Concerts and world tours also impact economies, society and sustainability. Taylor Swift's Eras tour is estimated to have contributed £1 Billion (GBP) to the UK with spending on tickets, travel, accommodation and hospitality (Masud &lt;span&gt;2024&lt;/span&gt;). ABBA Voyage, a virtual concert in London, features avatars of the original band members created with motion capture technologies (ABBA Voyage &lt;span&gt;2024&lt;/span&gt;), boosted the London economy by £322 million (GBP) (Prynn &lt;span&gt;2024&lt;/span&gt;) and provides event goers with new types of entertainment.&lt;/p&gt;&lt;p&gt;The visitor economy can also contribute to sustainability goals. For example, Cold Play's Music of the Spheres world tour aims to be as sustainable and low-carbon as possible (Cold Play &lt;span&gt;2024&lt;/span&gt;). In addition to the economic impact, the visitor economy also contributes to social and environmental sustainability, such as empowering women and young people in the workforce, transforming perceptions through intercultural encounters, advancing heritage preservations through educating and engaging with stakeholders, improving quality of life and reducing inequality in developing countries through community development.&lt;/p&gt;&lt;p&gt;A sustainable visitor economy is crucial due to its scale, multifaceted benefits and potential impacts. Its importance is particula","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 3","pages":"1079-1092"},"PeriodicalIF":6.5,"publicationDate":"2024-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12573","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143809823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ethics in the Age of Algorithms: Unravelling the Impact of Algorithmic Unfairness on Data Analytics Recommendation Acceptance 算法时代的伦理:揭示算法不公平对数据分析推荐接受度的影响
IF 6.5 2区 管理学
Information Systems Journal Pub Date : 2024-11-26 DOI: 10.1111/isj.12572
Maryam Ghasemaghaei, Nima Kordzadeh
{"title":"Ethics in the Age of Algorithms: Unravelling the Impact of Algorithmic Unfairness on Data Analytics Recommendation Acceptance","authors":"Maryam Ghasemaghaei,&nbsp;Nima Kordzadeh","doi":"10.1111/isj.12572","DOIUrl":"https://doi.org/10.1111/isj.12572","url":null,"abstract":"<p>Algorithms used in data analytics (DA) tools, particularly in high-stakes contexts such as hiring and promotion, may yield unfair recommendations that deviate from merit-based standards and adversely affect individuals. While significant research from fields such as machine learning and human–computer interaction (HCI) has advanced our understanding of algorithmic fairness, less is known about how managers in organisational contexts perceive and respond to unfair algorithmic recommendations, particularly in terms of individual-level distributive fairness. This study focuses on job promotions to uncover how algorithmic unfairness impacts managers' perceived fairness and their subsequent acceptance of DA recommendations. Through an experimental study, we find that (1) algorithmic unfairness (against women) in promotion recommendations reduces managers' perceived distributive fairness, influencing their acceptance of these recommendations; (2) managers' trust in DA competency moderates the relationship between perceived fairness and DA recommendation acceptance; and (3) managers' moral identity moderates the impact of algorithmic unfairness on perceived fairness. These insights contribute to the existing literature by elucidating how perceived distributive fairness plays a critical role in managers' acceptance of unfair algorithmic outputs in job promotion contexts, highlighting the importance of trust and moral identity in these processes.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 4","pages":"1166-1197"},"PeriodicalIF":6.5,"publicationDate":"2024-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12572","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144273558","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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