Information Systems Journal最新文献

{"title":"Information Systems in and for Practice","authors":"Robert M. Davison, Marco Marabelli, Yenni Tim","doi":"10.1111/isj.70016","DOIUrl":"https://doi.org/10.1111/isj.70016","url":null,"abstract":"<p>The Information Systems (IS) discipline traces its origins to issues that were central to the interests of practitioners, but in recent years the practitioner perspective has often been neglected. Nevertheless, there is increasing recognition that the practitioner's perspective is still important and that the research we undertake can (or should) have implications for practitioners. In consequence, new IS journals that target a practitioner audience have been created, while some of the existing journals have demonstrated that they are open to practitioner-oriented submissions. In particular, the Information Systems Journal (ISJ) has for several years championed the publication of Practitioner Papers (PP). PPs can contribute to knowledge in a number of different ways, but our key objective in promoting PPs is to further the dialogue between academia and practice. Beyond this, PPs at the ISJ should (1) provide insights into the practitioner's perspective of IS in a particular context and (2) lay out specific, prescriptive, and actionable recommendations for practice. Recommendations for practice may include delivering insights that address a specific problem, offering a thorough exploration of a phenomenon and identifying specific practitioner problems. Prior to 2022, we found that submissions in the PP genre were sporadic and of varying quality. In order to encourage the undertaking of practitioner-oriented research, we initiated a special issue focused exclusively on practice.</p><p>We envisaged that the range of topics that contributing authors might address would be wide. We decided that any topic area in IS that is of relevance to practitioners (and not only practitioner managers) should be in the scope of PP submissions. In line with a previous ISJ editorial (Davison et al. <span>2023</span>), we are interested in learning what works and what kind of impact can be achieved at both the local and the global scale.</p><p>We required at least one of the authors to be a current practitioner. This can include practitioners who hold adjunct positions in universities, but we expect that their full-time role is as a practitioner. Some papers were desk rejected because of a failure to meet this requirement. We also expected that the practitioner authors should be involved in some aspect of the writing of the paper, i.e., they should not simply provide access to data from their organisation, nor should they be nominal authors who made no contribution at all, yet were listed so as to satisfy the submission requirements. We also made sure to prevent academic authors from submitting manuscripts previously rejected at other journals because of a lack of theory. In order to assess the extent to which the practitioner authors were really involved, we asked the submitting author to submit an additional form in which they indicated the role played by each author. The completion and submission of this form has now become mandatory for all PP submissions at th","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 1","pages":"1-4"},"PeriodicalIF":6.3,"publicationDate":"2025-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.70016","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145706415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Steering Digital Transformation: An Iterative Landscape Approach","authors":"Léon-Paul de Rouw,&nbsp;Carol Ou,&nbsp;David Wodak,&nbsp;Henk Akkermans","doi":"10.1111/isj.70000","DOIUrl":"https://doi.org/10.1111/isj.70000","url":null,"abstract":"<p>Digital transformation (DT) is in the limelight of organisations and society. However, it is challenging to steer a DT endeavour, which is also difficult to assess because of its complex nature. Instead of focusing solely on the typical end result of DT, we propose using a DT landscape approach. This approach considers the dynamic equilibrium of five dimensions—DT objectives, technology implementation, DT key matrices, DT complexity, and DT overall maturity—in a synergistic and iterative way, allowing organisations to effectively navigate the DT journey. Considering changes in one dimension create ripple effects on the others, steering a long journey of transformation requires iterative use of the DT landscape. Via a showcase, we demonstrate that overseeing the landscape and assessing the organisation's position in the DT trajectory helps management determine whether the organisation is ready to take the next steps. These five dimensions in conjunction assist top leadership steering the DT journey in their organisations. Key findings, implications, and conclusions are provided according to this perspective of DT landscape.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"299-312"},"PeriodicalIF":6.3,"publicationDate":"2025-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.70000","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146154644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Can Digital Technology Use Stimulate User Potential Creativity to Enhance Digital Product Innovation Performance?","authors":"Zhenghao Michael Xia,&nbsp;Xiaodong Marcus Li,&nbsp;Kang Xie,&nbsp;Jinghua Xiao","doi":"10.1111/isj.70011","DOIUrl":"https://doi.org/10.1111/isj.70011","url":null,"abstract":"<div>\u0000 \u0000 <p>As digital technologies continue to shape various industries, firms face the challenge of incentivising user participation in innovation through technology use in digital platforms. This study adopts a problematisation approach to challenge dominant assumptions in digital innovation and information systems (IS) literature. Based on this, we integrate the Awareness-Motivation-Capability (AMC) theory and Regulatory Focus Theory (RFT), investigating how ambidextrous use of digital technology (AUDT) impacts digital product innovation through unleashing user potential creativity. Drawing on a dataset of 79 682 users from Thingiverse, our empirical findings reveal that AUDT significantly enhances innovation performance. Yet, a tension within user potential creativity emerges: while AUDT strengthens lead userness and thereby improves innovation outcomes, it concurrently diminishes intrinsic motivation, which negatively impacts performance. Furthermore, user regulatory focus moderates these effects: promotion focus exerts two-sided effects—positively/negatively moderating the relationships between AUDT, intrinsic motivation/lead userness, and innovation performance. Prevention focus consistently attenuates these effects. This study offers several contributions to IS and digital innovation literature. First, we extend the conceptualisation of AUDT as a mechanism for balancing efficiency and exploration in digital platforms. Second, we uncover the tension between lead userness and intrinsic motivation within user potential creativity. Third, by examining the mediating/moderating role of user potential creativity/regulatory focus, we advance a more nuanced understanding of how digital technology use, individual traits and psychological orientations interact. These insights offer valuable theoretical and practical implications for IS and digital innovation management.</p>\u0000 </div>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"247-298"},"PeriodicalIF":6.3,"publicationDate":"2025-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146155120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Missing Link in Digital Transformation Leadership: Unpacking the Role of Knowledge","authors":"Malmi Amadoru,&nbsp;Wietske Van Osch,&nbsp;Luc Gosselin","doi":"10.1111/isj.70010","DOIUrl":"https://doi.org/10.1111/isj.70010","url":null,"abstract":"<p>Leading digital transformation (DT) is challenging due to the unforeseen hurdles that arise through the novelty of digital technologies and the broad scope of organisational change. Even those with a wealth of experience and skills may struggle to respond adequately to inherently novel situations. While skills and experience are necessary for leading DT, continuously acquiring technology and business knowledge is equally important for navigating unfamiliar situations that DT often presents. As such, knowledge represents the missing link that warrants equal attention in driving successful DT. We examined the different knowledge types that digital leaders require to effectively navigate DT. Drawing on the IT innovation and DT literatures, we developed the DT knowledge framework with six knowledge types. We analysed these knowledge types in 138 interview excerpts of chief technology officers (CTOs), chief information officers (CIOs) and chief digital officers (CDOs) leading DT taken from 128 industry articles. We find that <i>technology know-what</i>—that is, <i>knowing what technologies are available and their capabilities</i>—and <i>business know-how</i>—that is, <i>knowing how to execute organisational change needed for DT,</i> are the two most important knowledge types. We further unpacked the dimensions of each of these knowledge types and offered recommendations for practitioners through our novel knowledge perspective on DT leadership. We also discuss the implications of our knowledge perspective for advancing DT scholarship.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"230-246"},"PeriodicalIF":6.3,"publicationDate":"2025-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.70010","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146155102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evolving Digital Transformation in SMEs: Transitioning From Outsourcing to Internal Integration","authors":"Luis Jordan-de-Urries,&nbsp;Jaime Peinado-García,&nbsp;Jerónimo García-Fernández,&nbsp;Gabriel Cepeda-Carrión","doi":"10.1111/isj.70008","DOIUrl":"https://doi.org/10.1111/isj.70008","url":null,"abstract":"<p>Organisations across various industries continually strive to implement digital transformation (DT) to enhance customer experience and generate new revenue streams. Successful DT journeys require adopting new technologies alongside a comprehensive set of organisational capabilities and skills, heightening the challenge for small and medium enterprises (SMEs). Shifting from its original emphasis on efficiency and cost savings, information technology outsourcing (ITO) is evolving into a tool for SMEs to aid their technology assimilation process; however, engaging IT services while pursuing innovation has often been perceived as a paradox that necessitates careful management. This practitioner paper examines the case study of product and platform-based DT at Fuertafit, a prominent digital health and fitness SME with a social media reach of approximately 9 million people. The company helps individuals adopt sustainable, healthy behaviours related to physical activity, nutrition, and mental well-being. Our research aims to understand how SMEs can leverage ITO to support the launch of new products and digital platforms while smoothly transitioning to an in-house operating model. The case study highlights the benefits of initially leveraging ITO in areas with limited IT skills and resources, identifies several challenges to consider, and provides practical guidelines in the form of five principles for successful product and platform DT in the SME context: (1) make a holistic strategic DT decision including ‘what’ and ‘how’; (2) set up a cross-functional agile team from the outset; (3) allocate sufficient time and resources to select ITO partners carefully; (4) establish a transparent working methodology and governance; and (5) execute a phased approach to transitioning to internal capabilities.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"199-213"},"PeriodicalIF":6.3,"publicationDate":"2025-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.70008","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146162571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Nurturing Digital Government Reform: Nuggets of Wisdom From a Global Frontrunner","authors":"Ulrik B. U. Roehl,&nbsp;Andreas Berggreen","doi":"10.1111/isj.70007","DOIUrl":"https://doi.org/10.1111/isj.70007","url":null,"abstract":"<p>Government reform initiatives increasingly incorporate significant digital elements. This article builds on successful, long-term Danish experiences with digital government reform and offers “nuggets of wisdom” to policymakers, organisations, and countries wishing to advance such reform. In international surveys, Denmark is consistently ranked as a global frontrunner in digital government. This article builds on a longitudinal case study of digital development paths in two digitally mature Danish policy domains: Civil registry administration and illness benefit reimbursement administration. Across the cases, we find that the development is characterised by multiple actors, as well as complex, non-linear and partly unpredictable paths. In both cases, technology arrangements are characterised by a long lifespan, producing a pattern of “cumulative complexity” where business processes, data, and technology become increasingly intertwined. This severely complicates effective strategic planning by policymakers. Taking these “real-life” experiences into consideration, we formulate six policy-making implications elaborated in several practitioner guidelines that represent best-practice recommendations for policymakers wishing to nurture possible roads to digitally mature government.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"214-229"},"PeriodicalIF":6.3,"publicationDate":"2025-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.70007","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146162679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing Technostress Across the Organisation: A Practical Framework for Business and IT Leaders","authors":"Maximilian Valta,&nbsp;Christian Maier,&nbsp;Katharina Pflügner,&nbsp;Tim Weitzel","doi":"10.1111/isj.70005","DOIUrl":"https://doi.org/10.1111/isj.70005","url":null,"abstract":"<div>\u0000 \u0000 <p>Technostress puts the health of employees and the success of organisations at risk. The increasing reliance on information and communication technologies (ICTs) heightens the pressure on employees to continuously learn, adapt and manage these tools, which leads to technostress. Despite various strategies to reduce technostress, business and IT leaders lack clarity on effective measures, the optimal implementation and the potential for unintended consequences. This paper presents a case study of a medium-sized organisation that identified key technostressors and implemented six targeted measures. As a result, employee sick days dropped by 22% and project outcomes increased. Based on these insights, we propose a seven-step framework that supports business and IT leaders in reducing technostress across departments, thereby enhancing individual effectiveness and employee health, as well as driving overall organisational performance.</p>\u0000 </div>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"183-198"},"PeriodicalIF":6.3,"publicationDate":"2025-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146155185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"FinTechs Playing in the Regulatory Sandbox—The Effect of Interacting Signals on Funding","authors":"Bastian Kindermann,&nbsp;Marko Kraljev,&nbsp;Tessa Flatten","doi":"10.1111/isj.70004","DOIUrl":"https://doi.org/10.1111/isj.70004","url":null,"abstract":"<p>Membership in regulatory sandboxes seems to help financial technology ventures (FinTechs) signal their qualities to investors. However, FinTechs have a dual identity, meaning they are both banking firms and entrepreneurial, growth-oriented ventures, and thus likely send various and potentially conflicting signals. Knowledge of how additional signals might change the effectiveness of sandbox membership remains limited. Drawing on signalling theory, we analyse how two venture-related signals<b>—</b>entrepreneurial orientation (EO) and venture size<b>—</b>influence the effect of sandbox membership on funding. We examine our model using a panel dataset covering the period from 2015 until 2020, comprising 94 FinTechs from the regulatory sandbox in the United Kingdom and a random control group of 90 comparable FinTechs without sandbox membership. We find signalling sandbox membership to improve FinTechs' funding, while signalling high EO and growth orientation diminishes this effect. Our insights advance research on FinTechs' signalling strategy, suggesting that they should emphasise their banking side over their entrepreneurial, growth-oriented side when communicating with potential investors.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 2","pages":"166-182"},"PeriodicalIF":6.3,"publicationDate":"2025-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.70004","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146155162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Data Product Canvas: Designing Data Products for Sustained Value From Enterprise Data","authors":"M. Redwan Hasan,&nbsp;Bastian Finkel,&nbsp;Christine Legner","doi":"10.1111/isj.12603","DOIUrl":"https://doi.org/10.1111/isj.12603","url":null,"abstract":"<p>Organisations are increasingly striving to become more data-driven by embedding data into decisions, interactions and processes and by leveraging advanced AI technologies to unlock innovative use-cases. However, many remain unprepared to meet the rising demands for data, analytics and AI. A data product mindset—combining, packaging and delivering data as a product—has emerged as a promising approach to meet the needs of an expanding user base. Despite their popularity, data products are often seen as a purely technical concept, with suitable methodologies and tools for designing them still underdeveloped. This paper introduces the data product canvas, a visual and versatile tool that helps cross-functional teams—comprising business, data, analytics and IT experts—collaboratively design new data products and assess existing ones. The canvas ensures that critical themes are addressed: <i>desirability</i> from the customer perspective, <i>feasibility</i> from the technical perspective and <i>viability</i> from the economic perspective. The practical application at SAP illustrates how the data product canvas supports its data democratisation initiative, showcases real-world examples and offers practical insights to guide future adopters: (a) tailoring designs to different data product types, (b) periodically refining data products to increase their value and (c) systematically assessing requests to build a cohesive data product portfolio.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 1","pages":"144-158"},"PeriodicalIF":6.3,"publicationDate":"2025-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12603","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145706477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustaining Agility in IS Portfolios–A Critical Realist Study","authors":"Joseph Puthenpurackal Chakko,&nbsp;Tim Huygh,&nbsp;Steven De Haes","doi":"10.1111/isj.70002","DOIUrl":"https://doi.org/10.1111/isj.70002","url":null,"abstract":"<div>\u0000 \u0000 <p>Research into adapting portfolio practices for large-scale agile environments has not kept pace with the growing interest in extending agile practices to the enterprise level. Although several agile scaling frameworks offer portfolio practice recommendations, their longer-term effectiveness is unclear, given the lack of rigorous theoretical foundations. Consequently, it is uncertain how these practices sustain agility and optimise value realisation from their Information Systems investments. This study adopts a systems-theoretic approach to identify causal mechanisms that sustain agility within enterprise IS portfolios. Using a critical realist perspective, we analyse existing IS portfolio practices from three distinct enterprises to evolve an explanatory framework comprising two generative mechanisms and a structural arrangement of portfolio practices that help achieve sustained portfolio agility by sensing, assessing, learning from, and responding to changes in its internal and external environments while ensuring a sustained flow of business value. In addition to being a comprehensive tool for practitioners designing and diagnosing agile IS portfolio capabilities, our results extend existing theoretical approaches to understanding agility at the portfolio level and provide opportunities to refine existing models to address the dynamic complexities of IS portfolio agility.</p>\u0000 </div>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"36 1","pages":"110-143"},"PeriodicalIF":6.3,"publicationDate":"2025-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145706435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}