Information Systems Journal最新文献

{"title":"Responding to platform owner moves: A 14-year qualitative study of four enterprise software complementors","authors":"Thomas Kude,&nbsp;Thomas L. Huber","doi":"10.1111/isj.12527","DOIUrl":"https://doi.org/10.1111/isj.12527","url":null,"abstract":"<p>Integrating the competition and the cooperation perspectives on value co-creation in platform ecosystems, this study explores complementor responses to platform owner moves that adversely affect the complementor's positioning. Our primary focus is to discern dynamic patterns of complementor responses and to understand their role in the process of re-stabilising the complementor's positioning. To this end, we conducted a 14-year longitudinal study, analysing 21 move-response instances across four platform partnerships. Our findings reveal three distinct complementor response archetypes: insist, pivot, and detach. Over time, complementors combine these archetypes into three unique response patterns. Through progressive diverging, complementors sidestep platform owner moves by diversifying their offer beyond the focal ecosystem. Although this can entail substantial multi-homing costs, it reduces dependence on the platform owner and bolsters resilience against future moves. Through adaptive oscillating, complementors use platform owner moves as opportunities to gradually diversify their offer within the focal ecosystem. This stepwise market expansion makes them resilient against future moves, while mitigating costs and efforts related to multi-homing. Through persistent insisting, complementors can re-establish their previous positioning, but at the cost of increased dependence on the platform owner, leaving the complementor vulnerable to future moves. We synthesise these findings in our process model of complementor positioning. Emphasising the importance of complementor responses in fostering resilient software ecosystems, this model bears important implications for research on platform governance and platform-dependent entrepreneurship.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"209-246"},"PeriodicalIF":6.5,"publicationDate":"2024-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12527","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142862241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Decolonizing IT governance in international non-governmental organisations: An Ubuntu approach","authors":"Marie-E. Zubler,&nbsp;Ralf Plattfaut,&nbsp;Björn Niehaves","doi":"10.1111/isj.12541","DOIUrl":"https://doi.org/10.1111/isj.12541","url":null,"abstract":"<p>IT has an enormous potential to democratise, equalise and decolonize development aid; however, the right IT governance is needed to actualize this potential. Such governance must align with the general efforts in development work to decolonize and eradicate adverse power imbalances. Power imbalances are at play when donors from the Global North finance and thereby set the development agenda for the Global South without concern for the actual needs. IT use in development aid is an important tool in decolonisation struggles, but corresponding structures also risk cementing problematic power distributions. As such, guidelines are needed on how to set up and decolonize IT governance structures. Using insights from a case study of a large international development aid NGO and building on the African emancipation philosophy Ubuntu, we propose five organising principles for a decolonized IT governance. These organising principles serve as guidelines to set up decolonized and emancipating IT governance structures and extend current IT governance theories.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"163-208"},"PeriodicalIF":6.5,"publicationDate":"2024-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12541","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142851329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fit, scope and the shifting baseline: Is your submission likely to be desk rejected?","authors":"Robert M. Davison,&nbsp;Stan Karanasios,&nbsp;Sutirtha Chatterjee","doi":"10.1111/isj.12538","DOIUrl":"10.1111/isj.12538","url":null,"abstract":"&lt;p&gt;The field of information systems (IS) has long had to navigate challenges in defining its scope, often straddling the realms of computer science, psychology, management and organisational behaviour. This positioning has rendered its boundaries occasionally ambiguous (Sarker et al., &lt;span&gt;2019&lt;/span&gt;), yet at the same time the field has remained undeniably important in its relevance to practice.&lt;/p&gt;&lt;p&gt;This ongoing debate about the field's boundaries and identity has persisted over several decades (Alavi &amp; Carlson, &lt;span&gt;1992&lt;/span&gt;; Benbasat &amp; Zmud, &lt;span&gt;2003&lt;/span&gt;; Palvia et al., &lt;span&gt;2004&lt;/span&gt;; Sarker et al., &lt;span&gt;2019&lt;/span&gt;) and has followed both technological advancements and methodological innovations. The challenge of encapsulating the breadth of IS is illustrated by early attempts to categorise the discipline through keyword schemes (Barki et al., &lt;span&gt;1993&lt;/span&gt;), which, even though encompassing nearly 1300 keywords, still fall short of covering the full range of topics that IS journals publish today (Upreti et al., &lt;span&gt;2023&lt;/span&gt;). Indeed, defining the intellectual core of the IS discipline (Sidorova et al., &lt;span&gt;2008&lt;/span&gt;) is a challenging task (Chatterjee et al., &lt;span&gt;2021&lt;/span&gt;; Schwartz, &lt;span&gt;2014&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Regardless of the varying opinions on what IS is (or is not) and thus what the IS discipline entails, some basic tenets of the IS discipline have become broadly accepted over time. Most scholars would agree that: IS is a sociotechnical discipline where social and technical factors acquire comparative salience in terms of their relationships with outcomes (Beath et al., &lt;span&gt;2013&lt;/span&gt;; Sarker et al., &lt;span&gt;2019&lt;/span&gt;); IS research needs theoretical grounding (Díaz Andrade et al., &lt;span&gt;2023&lt;/span&gt;); IS scholarship has substantial diversity (Taylor et al., &lt;span&gt;2010&lt;/span&gt;); and IS research benefits from both intra- and inter-disciplinary approaches (Tarafdar &amp; Davison, &lt;span&gt;2018&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Nevertheless, we feel that these well-accepted characteristics of IS research sometimes conflict with each other, creating confusion in the minds of authors submitting their work to IS journals. For example, the interdisciplinary and diverse nature of the IS research landscape often prompts authors from other disciplines (notably engineering, business and the social sciences) to submit their work to IS journals without reflecting upon whether the work is truly sociotechnical and has an identifiable IS artefact (Chatterjee et al., &lt;span&gt;2021&lt;/span&gt;) or even if it has a strong theoretical grounding (Davison &amp; Tarafdar, &lt;span&gt;2018&lt;/span&gt;) that is consistent with how the IS discipline understands theory (Gregor, &lt;span&gt;2006&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;ISJ is also encountering this trend: we often see situations involving authors who, in their submitted papers, make no connection to any of the fundamental tenets of IS research, such as a carefully-articulated theoretical contribution, or an identifiable sociotechni","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"1-5"},"PeriodicalIF":6.5,"publicationDate":"2024-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12538","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141124586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Speculative foresight: A foray beyond digital transformation","authors":"Dirk S. Hovorka,&nbsp;Benjamin Mueller","doi":"10.1111/isj.12530","DOIUrl":"10.1111/isj.12530","url":null,"abstract":"<p>As the discourse regarding digital transformation has developed, we see an opportunity to extend the concept of becoming digital into an as-of-yet unrealized future. By examining the foundational assumptions of digital transformation, we reveal two frontiers that expand the current transformation discourse into futures where their implications and outcomes will reside. A conceptual frontier suggests that we begin to conceptualise the worlds in which future organisations and people observe digital technologies and their enactments as an unexceptional and quite mundane aspect of their daily lives. We initiate conceptualising being digital as an outcome of the transformations our current research studies. A second analytic frontier embraces world-making in current theorizations and the development of future-leaning conceptualization of alternative worlds. Speculative foresight is an approach for staging new concepts and relationships, critiquing current research practice and theory boundaries, and creating novel and generative theorizations. An example speculative foresight scenario illustrates onto-epistemic assumptions and ambiguities in current theories of digital transformation regarding how future ethics will be conceived. The implications and limitations of this approach are discussed in the context of the need for IS research to develop orientations that can contribute to understanding digital transformation processes and both positive and negative transformation outcomes that will constitute yet unrealized futures.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"140-162"},"PeriodicalIF":6.5,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12530","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140976998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mobilising new frontiers in digital transformation research: A problematization review","authors":"Amir Ashrafi,&nbsp;Panos Constantinides,&nbsp;Nikolay Mehandjiev,&nbsp;Jason Bennett Thatcher","doi":"10.1111/isj.12531","DOIUrl":"10.1111/isj.12531","url":null,"abstract":"<p>In this paper, we mobilise new frontiers in digital transformation (DT) research by deconstructing the literature's underlying assumptions and analysing their correspondence with current theory. To do so, we conduct a problematization review across the fields of IS, strategy and entrepreneurship, organisation theory and management studies, to capture the multidimensionality of DT research. Unlike systematic literature reviews commonly found in DT research, a problematization review critically questions how theoretical contributions have been constructed in past research to develop novel theoretical questions. Our findings offer three contributions. First, we uncover five research trajectories, each with its own in-house assumptions about the nature of digital technologies and how organisations, groups and individuals interact with those technologies and the data they generate. Second, we show how individual studies within the identified research trajectories position themselves against prior research, pointing at six distinct processes of constructing theoretical contributions. Finally, we mobilise new frontiers of research by questioning DT research field assumptions that cut across the five research trajectories. We conclude by discussing the theoretical implications of our problematization review for further DT research.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"97-139"},"PeriodicalIF":6.5,"publicationDate":"2024-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12531","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140982350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Linking information technology use with corporate entrepreneurship: The mediation role of openness to external knowledge","authors":"Chuhan Cao,&nbsp;Meng Chen,&nbsp;Xinlin Tang,&nbsp;Hefu Liu","doi":"10.1111/isj.12529","DOIUrl":"10.1111/isj.12529","url":null,"abstract":"<p>Firms are increasingly applying multiple information technologies (ITs) to pursue corporate entrepreneurship. However, how different ITs can be leveraged collectively to achieve corporate entrepreneurship remains largely underexplored. Drawing upon the knowledge-based view, we develop an integrative theoretical model to delineate how three types of commonly deployed IT (i.e. organisational enterprise systems use, organisational social media use and top management team social media use) can be used collectively in the knowledge acquisition and utilisation processes to achieve corporate entrepreneurship. Specifically, we posit that organisational IT uses (i.e. organisational enterprise systems use and organisational social media use) enhance openness to external knowledge in the knowledge acquisition process, which in turn serves as the mediation mechanism to channel organisational IT uses into corporate entrepreneurship. Moreover, top management team IT use (i.e. top management team social media use) shapes the effect of openness to external knowledge on corporate entrepreneurship in the knowledge utilisation process. The empirical analysis using multi-respondent survey data from 1252 managers in 313 firms provides strong support for the proposed model. This study contributes to the information systems research on how IT influences corporate entrepreneurship by distinguishing the roles of organisational enterprise systems use, organisational social media use and top management team social media use in enhancing corporate entrepreneurship through firms' openness to external knowledge.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"71-96"},"PeriodicalIF":6.5,"publicationDate":"2024-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141021655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital transformation in Latin America: Challenges and opportunities","authors":"Luiz A. Joia,&nbsp;Sutirtha (Suti) Chatterjee,&nbsp;Guillermo Rodriguez Abitia,&nbsp;Alexandre Reis Graeml","doi":"10.1111/isj.12528","DOIUrl":"https://doi.org/10.1111/isj.12528","url":null,"abstract":"&lt;p&gt;Over the last decade, the rapid pace of adoption of technological innovations has affected not only incumbent business models but also socio-economic scenarios, leading to digital transformation initiatives in various sectors of the economy (Sebastian et al., &lt;span&gt;2017&lt;/span&gt;; Wanasinghe et al., &lt;span&gt;2020&lt;/span&gt;). These digital transformation initiatives have led to a deep and accelerated revamping of activities, processes, competencies and business models, which has enabled changes and opportunities both in the business world and in society as a whole (Demirkan et al., &lt;span&gt;2016&lt;/span&gt;). In fact, the growing need to rethink the value creation of organisations through Information and Communication Technology (ICT) seems to be at the heart of digital transformation initiatives in companies (Mergel et al., &lt;span&gt;2019&lt;/span&gt;; Muehlburger et al., &lt;span&gt;2019&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;The notion of digital transformation has now become ubiquitous and is most often understood as a change in the way an organisation employs digital technologies to develop a new digital business model that helps it generate more value (Lanzolla et al., &lt;span&gt;2020&lt;/span&gt;). Thus, digital transformation is considered to be both an imperative and a complex requirement that must be met by organisations as they strive to remain competitive in the digital world (Vial, &lt;span&gt;2019&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;Recent surveys show that Latin America is home to approximately 10% of the world's population and possesses nearly 10% of its wealth. This information alone should be enough to justify the socioeconomic importance of the region. However, nearly 50% of the inhabitants of Latin America live in dire poverty, without access to clean water, adequate housing and education. In other words, they are unable to satisfy their basic human needs and, worse still, they don't even have the opportunity and freedom to make choices in their own lives (Joia, &lt;span&gt;2024&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;In fact, Latin America has grown at a steady pace, progress is being made on alleviating poverty levels, and higher incomes have fuelled demand for technology, which in turn can have additional benefits that will eradicate some of the challenges listed above. In fact, there is a growing interest in ICTs and their positive impacts on the economy, government and society. The region is well-positioned to take advantage of ICT to enhance productivity, reach higher levels of competitiveness at the global level, improve government services, and provide educational opportunities for its population. Latin America thus provides a unique context from which examples about the adoption of ICT in a variety of regional, cultural, and economic contexts can be elicited (Joia, &lt;span&gt;2024&lt;/span&gt;).&lt;/p&gt;&lt;p&gt;However, as most countries in Latin America are developing economies, their trajectory of ICT-enablement and digital infusion are likely to be different from those experienced in developed economies, not least because the rules of competition of the dig","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 6","pages":"2173-2175"},"PeriodicalIF":6.5,"publicationDate":"2024-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12528","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142430204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing digital capabilities for digital transformation—The MIND framework","authors":"Abayomi Baiyere,&nbsp;Hannu Salmela,&nbsp;Harri Nieminen,&nbsp;Tomi Kankainen","doi":"10.1111/isj.12519","DOIUrl":"10.1111/isj.12519","url":null,"abstract":"<p>With the rise in the advances and adoption of digital technologies and evolving business dynamics, we live in an era where many organisations are embarking on digital transformation. To stay relevant, however, organisations struggle to comprehensively outline the digital capabilities they have or need in relation to the digital transformation objectives they aim for. This struggle stems from the paucity of knowledge and practical guidance on how to assess the digital capabilities of organisations relative to their desired digital transformation goals. This paper presents a framework (MIND Framework) for assessing digital capabilities in four critical areas – Management (M), Infrastructure (I), Networking/Sourcing (N), and Development (D) – abstracted from prior literature. The framework assesses digital capability status in each area in relation to the organisation's stated digital transformation goals. MIND, which is an outcome of a multi-year design science research project, helps organisations assess their current capability status and create a pathway for navigating from their current status to the desired transformation state. In this article, we describe an in-depth application of the MIND framework in assessing the digital capabilities of an incumbent company in the digital transformation process. Based on this, we illustrate how the framework can provide valuable insights and attitudinal shifts in an organisation's digital transformation efforts. We further abstract from the case to demonstrate how the assessment of an organisation's digital capabilities can provide valuable insights and critical input for any organisation embarking on a digital transformation journey. We conclude with a detailed guideline on how organisations can apply the MIND framework in their transformation journey.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"6-38"},"PeriodicalIF":6.5,"publicationDate":"2024-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12519","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140667385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How do unintended consequences emerge from EHR implementation? An affordance perspective","authors":"Cristina Trocin,&nbsp;Gwanhoo Lee,&nbsp;Roberta Bernardi,&nbsp;Suprateek Sarker","doi":"10.1111/isj.12526","DOIUrl":"10.1111/isj.12526","url":null,"abstract":"<p>Drawing upon an affordance-actualisation perspective, we aim to advance our knowledge of the emergence of unintended consequences from the implementation of Electronic Health Record (EHR) systems. Prior research has not yet deeply understood how these unintended consequences unfold. We investigate how the (non-)actualisation of affordances produces unintended consequences. Our exploratory case study of an EHR system implemented in Italy reveals four types of actions (flexing, bypassing, avoiding, and reorganising) through which different types of unintended consequences occur with the (non-)actualisation of affordances. We explain and theorise how interactions among technology features and psychosocial and organisational constraints/enablers contribute to users' perception of affordances and technological constraints. This, in turn, influences different types of user actions, leading to unintended consequences. Our findings and insights contribute to the literature on unintended consequences and help organisations better manage implementing new systems.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"35 1","pages":"39-70"},"PeriodicalIF":6.5,"publicationDate":"2024-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140666307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining formation and alleviation of information security fatigue by using job demands–resources theory","authors":"Jack Shih-Chieh Hsu,&nbsp;Yu Wen Hung,&nbsp;Pei-Jung Hsieh,&nbsp;Chao-Min Chiu","doi":"10.1111/isj.12524","DOIUrl":"10.1111/isj.12524","url":null,"abstract":"<p>The implementation and reinforcement of information security policies (ISPs) can lead to information security fatigue (hereafter security fatigue), which can drive employees to engage in unwanted behaviours. Thus, managers must reduce the likelihood of security fatigue. Therefore, in the present study, we employed job demands–resources theory and hypothesized that security-related demands would result in security fatigue. Furthermore, we identified resources that may alleviate such fatigue. The research model was tested with data collected from 386 employees of organisations with ISPs. The findings indicate that job and personal resources can reduce the occurrence of security fatigue and engagement in opportunistic security behaviours by enhancing engagement. In addition, the effect of security fatigue on opportunistic security behaviours can be suppressed through the implementation of behavioural evaluations. Our study contributes to the formulation of methods for relieving security fatigue and ameliorating its negative effects.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":"34 6","pages":"2132-2172"},"PeriodicalIF":6.5,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140693364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}