Information Systems Journal最新文献

{"title":"Diversity, Equity and Inclusion in the AIS: Challenges and opportunities of remote conferences","authors":"Marco Marabelli,&nbsp;Sam Zaza,&nbsp;Silvia Masiero,&nbsp;Jingyao (Lydia) Li,&nbsp;Kathy Chudoba","doi":"10.1111/isj.12458","DOIUrl":"https://doi.org/10.1111/isj.12458","url":null,"abstract":"<p>With this research opinion article, we aim to contribute to the ongoing conversation concerning diversity, equity and inclusion (DEI) within the IS community. Following Windeler et al.'s (2020) research on perceptions of DEI among members of the Association for Information Systems (AIS), we focus on how conferences should be convened in the post-COVID-19 era to maximise inclusivity. What are the benefits, challenges and implications of holding online and hybrid conferences? Informed by feedback from a survey involving IS scholars in the Global South and from a wide array of AIS senior scholars and conference leaders, we identify several challenges and opportunities of online and hybrid conferences (or, more generally, conferences allowing remote access) for the IS community. We weigh these tradeoffs and implications for DEI and provide reflections to generate constructive discussion on the future of AIS conferences.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12458","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50137983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The practitioner perspective","authors":"Robert M. Davison,&nbsp;Marco Marabelli,&nbsp;Yenni Tim,&nbsp;Cynthia Beath","doi":"10.1111/isj.12461","DOIUrl":"https://doi.org/10.1111/isj.12461","url":null,"abstract":"<p>The Information Systems (IS) discipline traces its origins to issues that were of interest to practitioners, but in recent years the practitioner perspective has often been neglected. Nevertheless, there is increasing recognition that the practitioner's perspective is still important and that the research we undertake can (or should) have implications for practitioners. Journals like MIS Quarterly Executive target this segment exclusively. In this, they complement non-IS journals and magazines in the broader business and technology spheres that also have practitioners in mind, including: Harvard Business Review, Sloan Management Review, California Management Review, Communications of the ACM, McKinsey Quarterly, Academy of Management Perspectives, CIO Magazine, etc. Moreover, some of the existing journals that are predominantly focused on publishing theoretical contributions, for example, the journals that make up the Association of Information Systems' College of Senior Scholars list of eleven premier journals,1 have also demonstrated that they are open to practitioner-oriented submissions.</p><p>The Information Systems Journal (ISJ) has for several years championed the publication of what we call Practitioner Papers (PPs). PPs can contribute to knowledge in a number of different ways, but one of our key objectives in promoting PPs is to further the dialogue between academia and practice. As part of this dialogue, PPs should provide deep insights for researchers into the practitioner's experience with IS in a particular context, as well as, of course, prescriptive and actionable recommendations for practice based on well executed research. Insights for practice may include reframing or reimagining specific practitioner problems, offering a thorough exploration of a phenomenon, documenting lessons learned by practitioners, or illustrating good practices and their outcomes. To render these insights actionable, these articles will include action-oriented prescriptions that suggest what practitioners should do differently in practice.</p><p>While practitioners are the primary intended audience of PPs, academic researchers may also benefit, for instance when PPs engage with new phenomena and propose new insights that challenge and extend the existing discourse. Such outcomes can inspire future academic work to re-examine those prior findings, perhaps as part of the researcher's problematisation of the phenomenon (Chatterjee &amp; Davison, <span>2021</span>).</p><p>Although practitioners are commonly thought of as working in or for organisations, we recognise that practitioners can be found in diverse settings and may not necessarily be serving a corporate entity. We can find practitioners in the political spectrum (i.e., lawmakers), non-governmental organisations, charities, villages, and communities. They may be formally employed, working as activists, or simply citizens with an interest in using IS to make the world a better place (Walsham, <spa","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12461","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50152055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Gamified monetary reward designs: Offering certain versus chance-based rewards","authors":"Martin Adam,&nbsp;Annika Reinelt,&nbsp;Konstantin Roethke","doi":"10.1111/isj.12459","DOIUrl":"10.1111/isj.12459","url":null,"abstract":"<p>To motivate visitors to engage with websites, e-tailers widely employ monetary rewards (e.g., vouchers, discounts) in their website designs. With advances in user interface technologies, many e-tailers have started to offer <i>gamified monetary reward designs</i> (MRDs), which require visitors to earn the monetary reward by playing a game, rather than simply claiming the reward. However, little is known about whether and why gamified MRDs engage visitors compared to their non-gamified counterpart. Even less is known about the effectiveness of gamified MRDs when providing <i>certain</i> or <i>chance-based</i> rewards, in that visitors do or do not know what reward they will gain for successfully performing in the game. Drawing on cognitive evaluation theory, we investigate gamified MRDs with certain or chance-based rewards and contrast them to non-gamified MRDs with certain rewards in user registration systems. Our results from a multi-method approach encompassing the complementary features of a randomised field experiment (<i>N</i> = 651) and a randomised online experiment (<i>N</i> = 330) demonstrate differential effects of the three investigated MRDs on user registration. Visitors encountering either type of gamified MRD are more likely to register than those encountering a non-gamified MRD. Moreover, gamified MRDs with chance-based rewards have the highest likelihood of user registrations. We also show that MRDs have distinct indirect effects on user registration via anticipated experiences of competence and sensation. Overall, the paper offers theoretical insights and practical guidance on how and why gamified MRDs are effective for e-tailers.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12459","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49140873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The digital augmentation of extremism: Reviewing and guiding online extremism research from a sociotechnical perspective","authors":"Marten Risius,&nbsp;Kevin M. Blasiak,&nbsp;Susilo Wibisono,&nbsp;Winnifred R. Louis","doi":"10.1111/isj.12454","DOIUrl":"10.1111/isj.12454","url":null,"abstract":"<p>Online extremism remains a persistent problem despite the best efforts of governments, tech companies and civil society. Digital technologies can induce group polarization to promote extremism and cause substantial changes to extremism (e.g., create new forms of extremism, types of threats or radicalization approaches). Current methods to counter extremism induce undesirable side-effects (e.g., ostracize minorities, inadvertently promote extremism) or do not leverage the full potential of digital technologies. Extremism experts recognize the need for researchers from other disciplines, like information systems, to contribute their technical expertise for understanding and countering online extremism. This article aims to introduce the field of information systems to the issue of online extremism. Information systems scholars address technology-related societal issues from a sociotechnical perspective. The sociotechnical perspective describes systems through a series of interactions between social (structure, people) and technical components (physical system, task). We apply the sociotechnical perspective to (1) summarize the current state-of-the-art knowledge of 222 articles in a systematic multi-disciplinary literature review and (2) propose specific research questions that address two questions (How do digital technologies augment extremism? How can we successfully counter online extremism?).</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12454","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41800265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Design process knowledge for crisis-driven information systems solutions: Insights on building digital resilience from an action design research study","authors":"Yenni Tim,&nbsp;Thiam Kian Chiew,&nbsp;Hooi Min Lim,&nbsp;Chin Hai Teo,&nbsp;Chirk Jenn Ng","doi":"10.1111/isj.12457","DOIUrl":"10.1111/isj.12457","url":null,"abstract":"<p>As global disruptions escalate, digital resilience (DR)—the capacity to anticipate, absorb, and adapt to external shocks by leveraging Information Systems (IS)—has become crucial for individuals and organisations confronting and managing unprecedented crises. This research advances understanding on how to develop DR, drawing on insights from an Action Design Research (ADR) study conducted during the COVID-19 pandemic. Our research explores a particular facet of DR: the capacity to manage exogenous shocks through the <i>design</i>  of new IS solutions. We introduce the ADAPT framework, comprising five key enablers—Agility, Designation, Alignment, Participation, and Trust—recommended to support design teams developing IS solutions <i>during</i> and <i>for</i> crises. Our ADR project, which resulted in the creation of a telemonitoring system used by over 115 frontline healthcare workers to monitor the symptoms of more than 1000 COVID-19 patients, demonstrates the instrumental role these five enablers play in supporting a crisis-propelled IS design process that is urgent, resource-limited, and multi-partite. By presenting new design process knowledge and practical recommendations that guide crisis-driven IS design, we aim to equip design teams with the understanding they need to effectively navigate similar challenges in the future. We also hope to inspire and support IS researchers to apply their expertise in the design, deployment, and use of IS solutions to contribute to crisis-driven design endeavours that tackle the pressing and urgent challenges of our time.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12457","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44846695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Lead complementor involvement in the design of platform boundary resources: A case study of BMW's onboard apps","authors":"Niklas Weiss,&nbsp;Maximilian Schreieck,&nbsp;Manuel Wiesche,&nbsp;Helmut Krcmar","doi":"10.1111/isj.12449","DOIUrl":"10.1111/isj.12449","url":null,"abstract":"<p>An increasing number of companies have implemented digital platforms to attract complementors who create innovations on the platform. Establishing such digital platforms is a challenge for incumbent companies because they lack related experience and capabilities. In particular, boundary resources that are the interface between the platform and complementors need to be well-designed to attract complementors and keep them engaged. We propose that lead complementor involvement helps incumbent companies to improve the design of the platform boundary resources. In a multi-year action research study, we established lead complementor involvement in the boundary resource design of a digital platform for automotive onboard apps at the BMW Group and evaluated how boundary resources improved. Along three episodes, we illustrate that lead complementor involvement was effective and we summarise our findings in four propositions: (1) lead complementor involvement facilitates platform emergence for incumbent companies by enhancing boundary resource design, (2) lead complementor involvement is more efficient in higher platform layers, (3) lead complementor involvement is facilitated by an increase of intensity and frequency of interactions between complementors and platform owner and (4) establishing a complementor community helps to continuously identify opportunities for lead complementor involvement. We contribute to the information systems literature on platform emergence and design by focusing on the process of designing boundary resources and by considering the heterogeneity of complementors. Furthermore, we contextualise the concept of lead user involvement in the domain of digital platforms and compare and contrast lead complementors and lead users.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12449","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45316771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploration–Exploitation: How business analytics powers organisational ambidexterity for environmental sustainability","authors":"Yunfei Shi,&nbsp;Christine Van Toorn,&nbsp;Mikayla McEwan","doi":"10.1111/isj.12456","DOIUrl":"10.1111/isj.12456","url":null,"abstract":"<p>Simultaneous exploration and exploitation (i.e., exploration–exploitation) can help a firm address short-term environmental requirements and ensure long-term environmental viability. Exploration–exploitation, however, challenges organisational practices because they compete for resources and time. While business analytics (BA) offers the potential to overcome these challenges, research to date offers very limited insights into how BA capabilities interact with ambidextrous capabilities to realise environmental value. We address this issue by conducting a comparative case study at a bank and at a real-estate trust through the theoretical lens of dynamic capabilities. We develop a process model to explain how BA powers ambidextrous practices to achieve sustainability outcomes over time. We uncover two mechanisms: a <i>BA-powered context shaping</i> mechanism by which BA powers contextual ambidexterity at the employee level using data availability, timeliness, and analytics culture; and a <i>BA-powered resource linking</i> mechanism by which BA powers structural ambidexterity at intra- and inter-organisational levels using holistic insights and analytics leadership. Our model highlights the contextual factors that condition the extent to which a firm moves along the continuum of exploration–exploitation. We also define a new dimension of sustainability outcomes which we label eco-awareness to explain how BA shapes employees' environmental alertness and enables the paradigm shift in an organisation's sustainability mindset.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12456","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42130181","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Information sharing and political polarisation on social media: The role of falsehood and partisanship","authors":"Jason Weismueller,&nbsp;Richard L. Gruner,&nbsp;Paul Harrigan,&nbsp;Kristof Coussement,&nbsp;Shasha Wang","doi":"10.1111/isj.12453","DOIUrl":"10.1111/isj.12453","url":null,"abstract":"<p>We explore if misinformation from political elites (i.e., members of the US Congress) and extreme partisan information from media outlets generate greater engagement than accurate information and non-extreme partisan information. We also investigate how exposure to these information types leads to negative emotions (e.g., anger) in individuals and its association with attitude polarisation. To this end, we analysed fact-checked tweets from political elites, tweets from media outlets and replies to those tweets. Together, these tweets received more than 100 000 replies and were shared more than two million times. We also conducted two online experiments. Our field studies reveal that misinformation and extreme partisan information are associated with higher levels of negative emotions and greater engagement than accurate information and non-extreme partisan information. Our data also show that—while negative emotions in response to extreme partisan information are higher among social media users at the ideological extreme than those at the ideological centre—there is no difference in the two groups' level of negative emotions in response to misinformation. The online experiments demonstrate that exposure to misinformation and extreme partisan information elicits stronger negative emotions than exposure to accurate information and non-extreme partisan information. These negative emotions, in turn, contribute to attitude polarisation. Our work makes practical and theoretical contributions concerning social media information sharing, negativity and political polarisation. We also provide future research avenues with associated research questions.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12453","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42478930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pickled eggs: Generative AI as research assistant or co-author?","authors":"Robert M. Davison,&nbsp;Sven Laumer,&nbsp;Monideepa Tarafdar,&nbsp;Louie H. M. Wong","doi":"10.1111/isj.12455","DOIUrl":"10.1111/isj.12455","url":null,"abstract":"<p>Over the last year, much has been written about Artificial Intelligence (AI) chatbots and their potential impact across the spectrum of research contexts. At the time of writing (March 2023), a Google search for the single term ‘ChatGPT’ indicates approximately 416 million hits, while Google Scholar suggests 4710 articles, a number that is likely to rise fast. Generative AI is clearly here to stay, though there are already calls to curtail its use and some countries appear to be banning it. Interestingly, we already see the roll-out of generative AI <i>detection</i> software with tools like GPTZero. The plagiarism detection tool, iThenticate, is likely to follow up and embed generative AI detection as well. In order to reflect on this rapidly developing phenomenon, we conducted a sentiment and topic analysis of Twitter tweets about ChatGPT in academia. We analysed 12 400 tweets over a 3-month period from late 2022 to early 2023. 3680 tweets display a positive sentiment, 2612 display a negative one and 6109 display a neutral view. This pattern already exhibits a shift from the earlier reactions which were predominantly negative. Nevertheless, the topics discussed in these tweets are similar and can be subsumed within two major streams: research and publication.</p><p>Our focus in this editorial is on the practicalities of applying generative AI in the academic research community. The stakeholders of relevance here are authors, reviewers, editors and readers (scholars and practitioners) of ISJ, and also its publisher. All of these stakeholders have a commitment to and interest in the undertaking and publishing of academic research. Indeed, research and publication are the twin pillars on which a scholarly journal stands. Emerging articles comment on the strengths, weaknesses, opportunities and threats of generative AI in the context of research (see for instance Dwivedi et al., <span>2023</span>, for an extensive account). In academia, there is an ongoing debate on the various implications that the technology may have.</p><p>The title of this editorial, viz.: “pickled eggs”, should have given some pause for thought. As it happened the collaborators of one of the co-authors of this editorial used a generative AI assistant (Microsoft Office 365's transcription function) to convert an audio file (of an interview with a research subject) to text. In that interview, reference was made to “pico-x”, the name of a software. The generative AI assistant duly rendered this as “pickled eggs”, presumably the closest term in its vocabulary. Reading through the transcript, numerous errors appeared: personal, product or place names were routinely misspelled, but so too were more mundane expressions. Similar errors occurred in Chinese where an interviewee used the English letters EDI (Electronic Data Interchange) in the middle of what was otherwise a Chinese sentence. The generative AI assistant, which was set up to transcribe Chinese audio to Chinese text, corr","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12455","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48821191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A typology of multi-platform integration strategies","authors":"Maximilian Schreieck,&nbsp;Jan Ondrus,&nbsp;Manuel Wiesche,&nbsp;Helmut Krcmar","doi":"10.1111/isj.12450","DOIUrl":"10.1111/isj.12450","url":null,"abstract":"<p>Big Tech companies such as Alphabet (Google), Apple, Meta (Facebook), Alibaba, and Tencent have repeatedly demonstrated their capability to integrate multiple digital platforms successfully. However, the grasp of how multi-platform integration strategies are articulated and the potential benefits they bring forth remains limited. Previous research has predominantly focused on launch, growth, and competition strategies for single platforms, prompting us to develop a typology of four multi-platform integration strategies: collection, consolidation, symbiosis, and assemblage. For each strategy, we examine what complementarities are generated and provide real-world examples. Subsequently, we delve into a discussion of the limitations and implications associated with the integration of multiple digital platforms. We conclude by proposing avenues for future research on multi-platform integration strategies.</p>","PeriodicalId":48049,"journal":{"name":"Information Systems Journal","volume":null,"pages":null},"PeriodicalIF":6.4,"publicationDate":"2023-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/isj.12450","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48016148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}