{"title":"The impacts of mountain campsite attributes on tourists’ satisfaction and behavioral intentions: The mediating role of experience quality","authors":"Qiang Guo , Xi Yang , Haodong Xie","doi":"10.1016/j.jdmm.2024.100873","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100873","url":null,"abstract":"<div><p>This study aimed to investigate the relationships among campsite attributes, tourists' experience quality, trip satisfaction, and intention to revisit campgrounds in the context of three typical mountain campgrounds (Raorao, Amanda, and Shanyu) in southwest China. Utilizing a combination of proportionate stratified and convenience sampling methods, 613 tourists visiting the three campgrounds were surveyed. The collected data were analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). The results revealed that campsite attributes either positively or negatively influence tourists' experience quality. Furthermore, experience quality plays a crucial role as a significant antecedent to trip satisfaction and as a mediator between campsite attributes and trip satisfaction. Additionally, tourists' trip satisfaction positively affects their revisit intentions. These findings contribute valuable insights into the formation process of camping tourists' behavioral intentions, considering their perceptions of campsite attributes, experience quality, and trip satisfaction. The paper concludes with a discussion of the research's theoretical and practical implications, as well as limitations, and provides suggestions for future research.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100873"},"PeriodicalIF":8.4,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140188072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The orientation of Gen Zs towards metaverse tourism","authors":"Santanu Mandal , Justin Paul , V.V. Devi Prasad Kotni , Manoj Gour Chintaluri","doi":"10.1016/j.jdmm.2024.100871","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100871","url":null,"abstract":"<div><p>Our study explored the enabler role of perceived usefulness, enjoyment, and ease of use from metaverse tourism on Gen Z engagement and satisfaction. Furthermore, the enabler role of Gen Z's engagement and satisfaction with metaverse tourism on their word-of-mouth intentions are also explored. Lastly, the study examined the contingency effects of age, annual family income, and gender. Data were collected from young consumers in three prominent cities in the country, i.e., Delhi, Kolkata, and Visakhapatnam, and the Middle East, to support generalizability and cross-comparison. Subsequently, the study collected responses from the Middle East to facilitate cross-comparison. The completed responses were analysed in SmartPLS 3.3.9. Findings suggest perceived ease of use and enjoyment as major enablers of Gen Z's engagement and satisfaction, which primarily enhances their word-of-mouth intentions.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100871"},"PeriodicalIF":8.4,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140188073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jinwei Wang , Zhihua Zhou , Ting Lei , Jie Sun , Hong Zhang , Lili Qian
{"title":"Tourists’ sense of place and heritage protection when visiting natural disaster memorials","authors":"Jinwei Wang , Zhihua Zhou , Ting Lei , Jie Sun , Hong Zhang , Lili Qian","doi":"10.1016/j.jdmm.2024.100875","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100875","url":null,"abstract":"<div><p>Sense of place primarily reflects the relationship between people and places. Dark tourism is an activity that establishes an emotional interaction between tourists and the destination. However, research on tourists' sense of place in dark tourism is scarce. Therefore, this study examines the relationship between tourists' sense of place and heritage protection in dark tourism. The results show that destination attractiveness and tourism function's contribution to the sense of place is positive and significant. Additionally, sense of place affects heritage protection positively. Furthermore, sense of place mediates the positive relationship between heritage protection and tourist involvement, destination attractiveness, as well as tourism function.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100875"},"PeriodicalIF":8.4,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140134898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tourist destination choice on five priority destinations of Indonesia during health crisis","authors":"Beatrice Amabella Utari , Sheryta Arsallia , Muhamad Abdilah Ramdani , Fitri Rahmafitria , Prawira Fajarindra Belgiawan , Puspita Dirgahayani , Reza Ashari Nasution","doi":"10.1016/j.jdmm.2024.100880","DOIUrl":"10.1016/j.jdmm.2024.100880","url":null,"abstract":"<div><p>Destination choice is an important component of measuring tourism competitiveness. Although various studies have been conducted to analyze factors influencing destination choice, exploration during a health crisis (i.e. pandemic) has not been widely carried out. Besides, understanding the behavior of domestic tourists in choosing destinations during a pandemic can help tourism/destination managers prepare marketing plans to maintain destination resilience in facing a pandemic. This research was conducted to analyze the factors that influence domestic tourists in choosing tourist destinations during a pandemic. Five priority destinations in Indonesia with different characteristics were used as sample locations, while 609 domestic tourists from large cities in Indonesia were selected as respondents in this research. The results show that health and hygiene are the main factors in destination choice, while destination image and experience have no effect on tourist choices during a pandemic. Therefore, a perception of a safe destination with minimal risk of transmission needs to be built during a pandemic to increase the chances of tourists choosing a destination. This research is useful in building a tourism management strategy towards a destination that is resilient to pandemics.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100880"},"PeriodicalIF":8.4,"publicationDate":"2024-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140130134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Country branding in post-truth Era: A configural narrative","authors":"Pramukh Nanjundaswamy Vasist , Satish Krishnan","doi":"10.1016/j.jdmm.2024.100854","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100854","url":null,"abstract":"<div><p>This study investigates the impact of online disinformation and hate speech on a country's image, considering its implications for the destination's image and tourism prospects. Utilizing the theoretical lens of soft power, the study performs a macro-level empirical analysis across 56 countries on the influence of a diverse array of online disinformation variants and hate speech on the nation's brand image. The results from the configurational analysis demonstrate the increasing dominance of state and partisan factions-led disinformation, which collectively impact the nation's image. The findings also shed light on the diminishing role of foreign disinformation, while the ancillary function of online hate emphasizes the significance of disinformation amplified hate speech, which has become increasingly commonplace in global political discourse, with such disinformation campaigns using hate speech as an amplification strategy. The study contributes to contemporary tourism research, which underscores the vitality of the country's image to tourism and offers recommendations to destination marketing organizations towards intensifying efforts to preserve the country's image.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100854"},"PeriodicalIF":8.4,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140104136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jessica Mei Pung , Susan Houge Mackenzie , Brent Lovelock
{"title":"Regenerative tourism: Perceptions and insights from tourism destination planners in Aotearoa New Zealand","authors":"Jessica Mei Pung , Susan Houge Mackenzie , Brent Lovelock","doi":"10.1016/j.jdmm.2024.100874","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100874","url":null,"abstract":"<div><p>In the wake of the COVID-19 pandemic, ‘regenerative tourism’ has emerged as a promising alternative to the unsustainable growth paradigm underpinning traditional tourism practices. While this topic is increasingly explored in conceptual terms, what this approach means conceptually and in practice for a range of destination management stakeholders remains unclear. The present study analysed the meanings, conceptualisations and practices associated with regenerative tourism for destination planners in Aotearoa New Zealand. Eighteen interviews were conducted with a diverse range of destination planners at regional and national levels. The findings indicate that regenerative tourism involves improving places, which comprises giving back to communities economically, socially and culturally, and enhancing local environments; as well as fostering a connection with place for both visitors and local residents, and focusing on how tourism can improve quality of life (human and nonhuman) for future generations. Other prominent themes include the holistic and interconnected nature of regenerative tourism practices; and the importance of shifting mindsets and tourism practices from mechanistic and siloed, to those aligned with living systems approaches. Another key finding was destination planners' ambivalence towards the regenerative tourism concept, which ranged from a sense of uncertainty and vagueness about this approach to strong sentiments of resistance. Further studies, particularly those that integrate indigenous worldviews, are needed to consolidate our understanding of regenerative tourism approaches in practice.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100874"},"PeriodicalIF":8.4,"publicationDate":"2024-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2212571X24000222/pdfft?md5=e2989fa314b82fd030a81f7fbb23cb23&pid=1-s2.0-S2212571X24000222-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140067356","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Khuram Shahzad , Qingyu Zhang , Abaid Ullah Zafar , Muhammad Faisal Shahzad , Wenping Liu
{"title":"Consumers' concerns and the role of blockchain technology in mobile food delivery applications","authors":"Khuram Shahzad , Qingyu Zhang , Abaid Ullah Zafar , Muhammad Faisal Shahzad , Wenping Liu","doi":"10.1016/j.jdmm.2024.100877","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100877","url":null,"abstract":"<div><p>The use of blockchain technology (BT) is transforming consumer behavior and enhancing business values, but its role in the context of mobile food delivery applications (MFDAs) is underexplored. Therefore, this study utilizes stimulus–organism–response theory to determine consumers' willingness to pay more (WPM) and behavioral intention to use BT-enabled MFDAs. The empirical analysis was conducted using the structural equation modeling approach. The findings establish that traceability, transparency, and privacy assurance positively influence consumers' perceived values. Furthermore, IT knowledge positively moderates the relationships between privacy assurance, traceability, and perceived value. Further, perceived value positively impacts WPM and behavioral intention. Finally, consumers' trust in BT moderates the relationships between perceived value, WPM, and behavioral intention to use BT-enabled MFDAs. MFDA platforms should ensure the applicability of BT on a priority basis and operationalize it to meet consumers’ needs and demands.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100877"},"PeriodicalIF":8.4,"publicationDate":"2024-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140052116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Muhammad Dliyaul Haq , Ting-Hsiang Tseng , Hsiang-Lan Cheng , Chao-Min Chiu , Ya-Hui Kuo
{"title":"This country is Loveable: A model of destination brand love considering consumption authenticity and social experience","authors":"Muhammad Dliyaul Haq , Ting-Hsiang Tseng , Hsiang-Lan Cheng , Chao-Min Chiu , Ya-Hui Kuo","doi":"10.1016/j.jdmm.2024.100878","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100878","url":null,"abstract":"<div><p>Knowledge of how people love and behave out of love for a destination brand is limited. Thus, this study explores the antecedents and outcomes of destination brand love, which considers the moderating effects of social experiences (social exclusion vs. inclusion). The findings of this study reveal that consumption authenticity, which comprises brand, intrapersonal, and existential authenticity, has a positive effect on destination brand love. Additionally, destination brand love positively influences destination brand defense, advocacy, and resistance to negative information. Notably, this study highlights the varying roles of social exclusion and inclusion in shaping the relationship between destination brand love and its antecedents and consequences. The study results offer valuable insights into the factors that drive destination brand love, its impact on related behaviors, and the role of social experiences in this relationship. These findings have significant implications for destination branding strategies and marketing efforts to enhance destination brand love and its outcomes.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100878"},"PeriodicalIF":8.4,"publicationDate":"2024-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140052115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lucía García-García , Miguel Ángel Solano-Sánchez , Tomás López-Guzmán , Salvador Moral-Cuadra
{"title":"Discovering flamenco show audience tourists’ profile: Sentiment analysis, opinions and attitudes","authors":"Lucía García-García , Miguel Ángel Solano-Sánchez , Tomás López-Guzmán , Salvador Moral-Cuadra","doi":"10.1016/j.jdmm.2024.100876","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100876","url":null,"abstract":"<div><p>The aim of this work is to unveil the relationships between the socio-demographic profile of tourists attracted by flamenco shows and their opinions and perceptions about the importance of music in general and flamenco in particular as a motivation to travel, their interest and preference for flamenco and flamenco shows. The methodology employed is an artificial neural network to estimate a specific socio-demographic profile of tourists interested in attending flamenco shows, taking as the basis the prearranged input values, that is, the responses to Likert questions gathered through a survey. The network allows these responses to be customised, obtaining a “composite sketch” of the tourists’ socio-demographic profile determined based on these responses.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100876"},"PeriodicalIF":8.4,"publicationDate":"2024-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140042680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vanessa Quintal (Associate Professor) , Billy Sung (Associate Professor) , Matthew Tingchi Liu (Professor) , Chien Van Duong
{"title":"Hitting it out of the park with park personality: Scale development and validation","authors":"Vanessa Quintal (Associate Professor) , Billy Sung (Associate Professor) , Matthew Tingchi Liu (Professor) , Chien Van Duong","doi":"10.1016/j.jdmm.2024.100869","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100869","url":null,"abstract":"<div><p>To remain sustainable, parks must develop a distinct personality that proactively differentiates from the competition, attracts visitors and tourism dollars. This research develops a scale for the personality of parks across three countries. Qualitative research with six focus groups and two expert panels initially proposed a seven-factor park personality scale, which identified the tranquil, genuine, exciting, competent, rugged, sophisticated and contemporary attributes. Quantitative research with three field studies identified the tranquil, genuine and exciting personality of national parks as well as the tranquil, genuine, exciting and competent personality of urban parks in Australia (N = 216), USA (N = 188) and China (N = 277). Theoretically, the developed park personality scale suggests applicability across different park types and countries. Methodologically, the scale development offers a more realistic approach to making discrete choices. Managerially, the scale presents practitioners an instrument for pinpointing the most appealing park personality attributes that facilitate positive visitor connections and repeat visitation.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"31 ","pages":"Article 100869"},"PeriodicalIF":8.4,"publicationDate":"2024-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2212571X24000179/pdfft?md5=b7b098de6347490fd8c785fb3dfc32c7&pid=1-s2.0-S2212571X24000179-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140024110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}