Isabel Vieira , Elisa Alén , Didiana Fernandes , Ana Paula Rodrigues
{"title":"Navigating uncertainty: The role of perceived risks in supporting sustainable tourism development in low-density territories","authors":"Isabel Vieira , Elisa Alén , Didiana Fernandes , Ana Paula Rodrigues","doi":"10.1016/j.jdmm.2024.100895","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100895","url":null,"abstract":"<div><p>We are increasingly confronted with external factors that affect or promote sustainable tourism development. The pandemic triggered by COVID-19 has shown that to effectively manage uncertainty, it is essential to include perceived risk as a predictor variable. This study analyses residents′ support for sustainable tourism development in low-density territories and proposes a model that takes into account several known antecedents for this support (community attachment, community involvement, economic dependence, local government management of tourism, tourism impact) and gives relevance to the perception of risk, largely ignored in academic studies and from the residents′ perspective. A structured questionnaire was used for data collection, applied to a sample of 250 residents from Lamego-Portugal, a low-density territory. The data was analysed using the Structural Equation Modelling (SEM). The results show that perceived risk (associated with COVID) significantly affects the perceived costs of tourism, but has no direct influence on residents′ support for sustainable tourism development. This support is positively affected by community involvement, economic dependence, local government management of tourism and perceived costs. The results also show that community involvement and local government management of tourism have a positive impact on perceived benefits. The results can help tourism professionals strengthen sustainable tourism development programmes.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100895"},"PeriodicalIF":8.4,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2212571X2400043X/pdfft?md5=5fc657d6ed5e6443a217d8b8157b53dd&pid=1-s2.0-S2212571X2400043X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140606768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Social media frames my move and visual: The echo chamber effects on on-site tourism behaviors and destination marketing","authors":"Xuan Tang , Linghan Zhang , Kexue Yuan","doi":"10.1016/j.jdmm.2024.100859","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100859","url":null,"abstract":"<div><p>While social media has the potential to disseminate extensive travel-related information, it may also inadvertently restrict exposure to diverse perspectives, leading to the prevalence of homogenized information among tourists. Prior research has not comprehensively explored the role of social media in shaping and constraining tourism behaviors, which can result in negative experiences at destinations. Consequently, this study represents the initial empirical endeavor to elucidate the adverse implications of echo chambers on tourism behaviors. A mixed methods approach of explanatory sequential design was employed to investigate how and why social media narrows tourism behaviors. This study collected behavioral data and conducted interviews with two groups of tourists: those who rely on social media and those who use official destination maps. It synthesized the distinctive characteristics of tourist behavioral patterns, encompassing trajectory, duration of stay, and visual content, under the influence of social media. Furthermore, this paper examined the detrimental tourism experiences stemming from these constrained behavioral patterns and probed the underlying mechanisms of echo chambers. The findings offer concrete behavioral evidence to comprehend the darker facets of social media in the context of tourism and enhance the understanding of echo chambers within a tourism context. This study also furnishes crucial insights for managing and marketing destinations via social media platforms.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100859"},"PeriodicalIF":8.4,"publicationDate":"2024-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140351859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How deep is your lab? Understanding the possibilities and limitations of living labs in tourism","authors":"Ko Koens , Guido Stompff , Janneke Vervloed , Roos Gerritsma , Donagh Horgan","doi":"10.1016/j.jdmm.2024.100893","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100893","url":null,"abstract":"<div><p>Living labs are increasingly popular in discussions on co-creation, destination design and education, particularly with regards to their potential to deal with so called ‘wicked’ problems. However, the living labs concept is ill-defined and critical practitioners warn that this undermines the potential of living labs and may lead to inflated expectations. This article seeks to provide more clarity on living labs, the kind of work that can take place in them and the depth of insights that they can deliver. We provide a taxonomy of different lab environments and the different purposes that they can serve within a tourism context. Based on experiences in two urban tourism living labs in the Netherlands, it is argued that living labs are not suited for solving wicked problems per se, and that greater modesty is required when discussing their potential. The paper concludes with a critical discussion and avenues for further research on the possibilities and limitations of using living labs to facilitate innovation in research and higher education practice.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100893"},"PeriodicalIF":8.4,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2212571X24000416/pdfft?md5=501aa57faeac5fe13a5a8265c8f57825&pid=1-s2.0-S2212571X24000416-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140339857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Stronger family ties vs. less social contact: Use intention of autonomous vehicles in family tourism","authors":"Yao-Chin Wang , Takumi Kato , Yue (Darcy) Lu","doi":"10.1016/j.jdmm.2024.100894","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100894","url":null,"abstract":"<div><p>Autonomous vehicle-related services, such as Waymo, are now available for tourists, creating a new era of ground transportation in the tourism industry. However, research on autonomous vehicles in tourism literature remains in the beginning stage. To enrich understanding of autonomous vehicles in tourism and to contribute practical insights, this study examines potential users’ assessment, expectancy, and use intention toward autonomous vehicles in family tourism. A total of 439 complete survey responses were collected from car owners in Japan. Results confirmed perceived benefit, effort expectancy, and perceived risk as significant antecedents of both positive (i.e. family ties enhanced by autonomous vehicles) and negative expectancy (i.e. reduced social contact through autonomous vehicles), which influenced use intention toward autonomous vehicles. Additionally, females, those of higher age demographics (50s–60s), and those with larger family sizes (three or more) were more concerned with reduced social contact when evaluating their use intention toward autonomous vehicles.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100894"},"PeriodicalIF":8.4,"publicationDate":"2024-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140290254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mengmeng Song , Hongyu Chen , Yuchen Wang , Yucong Duan
{"title":"Can AI fully replace human designers? Matching effects between declared creator types and advertising appeals on tourists’ visit intentions","authors":"Mengmeng Song , Hongyu Chen , Yuchen Wang , Yucong Duan","doi":"10.1016/j.jdmm.2024.100892","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100892","url":null,"abstract":"<div><p>Artificial intelligence (AI) offers digital tools that advertisers can use to create ads and automate various advertising processes. It has reorganized and upgraded traditional advertising and specifically improved advertising efficiency for tourist destinations. Adopting the computers-are-social-actors paradigm and spreading–activation theory, this study examined how the relationship between declared creator types (AI vs. human) and advertising appeals (rational vs. emotional) affects individuals' visit intentions. Three scenario-based experiments were conducted. They revealed that advertisements with rational appeals improved visit intention for AI-generated ads more effectively. In contrast, those with emotional appeals were more attractive when the declared creator was human. This effect was mediated by information processing fluency. The results also confirmed the moderating role of tourists’ involvement in these relationships. This research expands the range of applications of AI-generated content in advertising and can inform practical marketing strategies for tourist destinations.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100892"},"PeriodicalIF":8.4,"publicationDate":"2024-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140290253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SoJung Lee , Dongoh Joo , Choong-Ki Lee , JaePhil Lim
{"title":"South Korean DMZ tourists’ experience co-creation explained by motivation, interaction, and emotional solidarity","authors":"SoJung Lee , Dongoh Joo , Choong-Ki Lee , JaePhil Lim","doi":"10.1016/j.jdmm.2024.100872","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100872","url":null,"abstract":"<div><p>Despite the military and political tensions surrounding the Korean Demilitarized Zone (DMZ), over 1.2 million individuals visit the destination each year. Considering various tourist motivations and the group-oriented tour setting at the DMZ and employing the Interaction Ritual Theory as a theoretical guide, this study examined how South Korean DMZ tourists' motivations and interaction led to emotional solidarity, thereby facilitating the co-creation of their DMZ experience. Study results (N = 409) revealed that politics and curiosity motivations significantly influenced their interaction, while knowledge and war motivations only impacted emotional solidarity. Emotional solidarity directly contributed to experience co-creation, whereas interaction only had an indirect impact mediated through emotional solidarity. The findings enrich the understanding of the distinctive roles of South Korean DMZ tourists' motivations and highlight interaction as a key in evaluating their experience co-creation. It especially offers new insights that emotional solidarity is a critical antecedent to experience co-creation. The findings provide government officials and destination managers with practical suggestions for further management and marketing of DMZ tourism. Future research can further consider group differences when testing the conceptual model—such as DMZ tourists' travel pattern (e.g., individuals or groups) or nationality (e.g., South Korean or foreigners)—and utilize qualitative research methods to complement the quantitative findings.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100872"},"PeriodicalIF":8.4,"publicationDate":"2024-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140196015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impacts of mountain campsite attributes on tourists’ satisfaction and behavioral intentions: The mediating role of experience quality","authors":"Qiang Guo , Xi Yang , Haodong Xie","doi":"10.1016/j.jdmm.2024.100873","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100873","url":null,"abstract":"<div><p>This study aimed to investigate the relationships among campsite attributes, tourists' experience quality, trip satisfaction, and intention to revisit campgrounds in the context of three typical mountain campgrounds (Raorao, Amanda, and Shanyu) in southwest China. Utilizing a combination of proportionate stratified and convenience sampling methods, 613 tourists visiting the three campgrounds were surveyed. The collected data were analyzed using confirmatory factor analysis (CFA) and structural equation modeling (SEM). The results revealed that campsite attributes either positively or negatively influence tourists' experience quality. Furthermore, experience quality plays a crucial role as a significant antecedent to trip satisfaction and as a mediator between campsite attributes and trip satisfaction. Additionally, tourists' trip satisfaction positively affects their revisit intentions. These findings contribute valuable insights into the formation process of camping tourists' behavioral intentions, considering their perceptions of campsite attributes, experience quality, and trip satisfaction. The paper concludes with a discussion of the research's theoretical and practical implications, as well as limitations, and provides suggestions for future research.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100873"},"PeriodicalIF":8.4,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140188072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The orientation of Gen Zs towards metaverse tourism","authors":"Santanu Mandal , Justin Paul , V.V. Devi Prasad Kotni , Manoj Gour Chintaluri","doi":"10.1016/j.jdmm.2024.100871","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100871","url":null,"abstract":"<div><p>Our study explored the enabler role of perceived usefulness, enjoyment, and ease of use from metaverse tourism on Gen Z engagement and satisfaction. Furthermore, the enabler role of Gen Z's engagement and satisfaction with metaverse tourism on their word-of-mouth intentions are also explored. Lastly, the study examined the contingency effects of age, annual family income, and gender. Data were collected from young consumers in three prominent cities in the country, i.e., Delhi, Kolkata, and Visakhapatnam, and the Middle East, to support generalizability and cross-comparison. Subsequently, the study collected responses from the Middle East to facilitate cross-comparison. The completed responses were analysed in SmartPLS 3.3.9. Findings suggest perceived ease of use and enjoyment as major enablers of Gen Z's engagement and satisfaction, which primarily enhances their word-of-mouth intentions.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100871"},"PeriodicalIF":8.4,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140188073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jinwei Wang , Zhihua Zhou , Ting Lei , Jie Sun , Hong Zhang , Lili Qian
{"title":"Tourists’ sense of place and heritage protection when visiting natural disaster memorials","authors":"Jinwei Wang , Zhihua Zhou , Ting Lei , Jie Sun , Hong Zhang , Lili Qian","doi":"10.1016/j.jdmm.2024.100875","DOIUrl":"https://doi.org/10.1016/j.jdmm.2024.100875","url":null,"abstract":"<div><p>Sense of place primarily reflects the relationship between people and places. Dark tourism is an activity that establishes an emotional interaction between tourists and the destination. However, research on tourists' sense of place in dark tourism is scarce. Therefore, this study examines the relationship between tourists' sense of place and heritage protection in dark tourism. The results show that destination attractiveness and tourism function's contribution to the sense of place is positive and significant. Additionally, sense of place affects heritage protection positively. Furthermore, sense of place mediates the positive relationship between heritage protection and tourist involvement, destination attractiveness, as well as tourism function.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100875"},"PeriodicalIF":8.4,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140134898","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tourist destination choice on five priority destinations of Indonesia during health crisis","authors":"Beatrice Amabella Utari , Sheryta Arsallia , Muhamad Abdilah Ramdani , Fitri Rahmafitria , Prawira Fajarindra Belgiawan , Puspita Dirgahayani , Reza Ashari Nasution","doi":"10.1016/j.jdmm.2024.100880","DOIUrl":"10.1016/j.jdmm.2024.100880","url":null,"abstract":"<div><p>Destination choice is an important component of measuring tourism competitiveness. Although various studies have been conducted to analyze factors influencing destination choice, exploration during a health crisis (i.e. pandemic) has not been widely carried out. Besides, understanding the behavior of domestic tourists in choosing destinations during a pandemic can help tourism/destination managers prepare marketing plans to maintain destination resilience in facing a pandemic. This research was conducted to analyze the factors that influence domestic tourists in choosing tourist destinations during a pandemic. Five priority destinations in Indonesia with different characteristics were used as sample locations, while 609 domestic tourists from large cities in Indonesia were selected as respondents in this research. The results show that health and hygiene are the main factors in destination choice, while destination image and experience have no effect on tourist choices during a pandemic. Therefore, a perception of a safe destination with minimal risk of transmission needs to be built during a pandemic to increase the chances of tourists choosing a destination. This research is useful in building a tourism management strategy towards a destination that is resilient to pandemics.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"32 ","pages":"Article 100880"},"PeriodicalIF":8.4,"publicationDate":"2024-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140130134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}