Madhurima Deb , Vinay Kumar Sharma , Padma Panchapakesan
{"title":"Sustainable practices, mindfulness, tranquility, and well-being: A mixed-method approach","authors":"Madhurima Deb , Vinay Kumar Sharma , Padma Panchapakesan","doi":"10.1016/j.jdmm.2023.100816","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100816","url":null,"abstract":"<div><p><span>The present study aims to understand how tourists perceive the sustainable practices adopted by hotels and rural homestays and how this impacts their well-being. The current research used a mixed-methods approach. A qualitative study explored preliminary information on the state of formal certification of prevalent sustainable practices adopted by rural homestays and hotels in India. At the same time, quantitative research used SPSS and AMOS to analyze data collected from 850 tourists. Results indicate a positive association between sustainable practices and tranquility and between tranquility and well-being. This positive association is positively moderated by </span>mindfulness. The findings advance the existing scope of the Self-Determination Theory by applying this theory to the study of sustainable practices, tranquility, and tourists’ well-being. The findings also have implications for academicians, hotels & rural homestay operators.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Responding to an unprecedented shock — Elucidating how 113 DMOs changed the marketing communications on Twitter during the COVID-19 crisis","authors":"Viriya Taecharungroj , Ake Pattaratanakun","doi":"10.1016/j.jdmm.2023.100819","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100819","url":null,"abstract":"<div><p><span><span><span>This study analysed the changes in destination marketing organisation's (DMOs) </span>marketing communications in response to the unprecedented shock of the pandemic. A total of 250,979 tweets and 44,560 replies by 113 DMOs before and during the pandemic were carefully examined using descriptive and </span>time series analyses, topic modelling, sentiment analysis, and </span>principal component analysis. The findings revealed four change patterns in Twitter usage: degrade, disseminate, engage, and elevate. Topic modelling identified 19 content topics and their five trends during the pandemic: falling, rebounding, maintaining, relapsing, and rising. Additionally, the four general content strategies — emotional, functional, informational, and experiential — provided a guideline and competitive landscape for DMOs to use in planning and devising their marketing communication strategies to handle such a shock. This study effectively addresses several research gaps, including the dearth of longitudinal, cross-country, and supply-side studies on crisis communications in tourism. As such, it enriches the existing body of knowledge by taking a comprehensive look at the diverse communication executions and strategies during both regular periods and crises. In doing so, it bridges the gap between theories of crisis communications and general social media communication strategies employed by DMOs.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hindertje Hoarau-Heemstra , Karin Wigger , Julia Olsen , Laura James
{"title":"Cruise tourism destinations: Practices, consequences and the road to sustainability","authors":"Hindertje Hoarau-Heemstra , Karin Wigger , Julia Olsen , Laura James","doi":"10.1016/j.jdmm.2023.100820","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100820","url":null,"abstract":"<div><p>This narrative review article contributes to the discussion on destination sustainability by focusing on cruise tourism practices. Cruise tourism is a complex industry, particularly from a destination perspective. There have been many calls for cruise tourism to become more sustainable for destinations but little consensus about what this means, or how it could be achieved. The aim of this article is to review the literature on cruise tourism destinations and to unpack the ways in which sustainability issues are framed at destination level. We have reviewed 98 peer-reviewed empirical journal articles (2015–2022). The article shows how the research literature on cruise tourism and sustainability issues has evolved over 7 years, which aspects of sustainability are considered to be most important and/or problematic and what solutions are suggested to improve the sustainability of cruise tourism. We develop three critical avenues towards sustainable cruise destinations: 1) from specific outcomes to the interconnectedness of desired practices, 2) alternatives to the growth paradigm, and 3) governing for coexistence and the commons. These critical avenues are based on the discussion of what sustainability means for cruise destinations, and translates these into pathways of future research.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kosuke Motoki , Jaewoo Park , Abhishek Pathak , Charles Spence
{"title":"Creating luxury brand names in the hospitality and tourism sector: The role of sound symbolism in destination branding","authors":"Kosuke Motoki , Jaewoo Park , Abhishek Pathak , Charles Spence","doi":"10.1016/j.jdmm.2023.100815","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100815","url":null,"abstract":"<div><p><span>Service firms can use sensory cues to provide a perception of luxury in terms of quality and service. In the area of destination branding, brand names are one of the core elements of brands that help communicate their image to a consumer in the hospitality and tourism sector. Psycholinguistics research demonstrates that linguistic cues embedded within brand names can be used to convey the image of a brand. Relying on the latest literature on psycholinguistics, branding, and hospitality services, the present study investigates the sounds and/or letters present in fictional brand names that may enhance their perception of luxury. The results demonstrate that higher-frequency sounds (e.g., i, e, f, s, v, z) appear to increase the perception of luxury brands more than lower-frequency sounds (e.g., u, o, b, d, g). Among various speech sounds, the letter </span><em>v</em> in names also increases the intention to visit luxury hospitality services (restaurants, hotels). These findings demonstrate how brands in the hospitality and tourism sectors can use certain linguistic features to signal their perception of luxury to tourists.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mei Ling Dai , Daisy X.F. Fan , Rong Wang , Yang Hong Ou , Xiao Long Ma
{"title":"Does rural tourism revitalize the countryside? An exploration of the spatial reconstruction through the lens of cultural connotations of rurality","authors":"Mei Ling Dai , Daisy X.F. Fan , Rong Wang , Yang Hong Ou , Xiao Long Ma","doi":"10.1016/j.jdmm.2023.100801","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100801","url":null,"abstract":"<div><p><span><span>Rural revitalization has drawn increasing attention from the academia, public and </span>industry. Using </span>remote sensing<span> imagery, semi-structured interviews and non-participant observation, this study explores the content and mechanism of rural spatial reconstruction driven by tourism development in a rural area of China through the lens of cultural connotations of rurality. Results indicate government-led tourism development has transformed the focal village from a traditional rural society based on kinship ties into a commercialized rural tourism community with economic interests at its core. The interplay of space, value, power and capital constitutes the mechanism of spatial reconstruction. Findings emphasize the importance of rurality for the sustainable development of rural tourism and have implications for both governments and developers.</span></p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Wish you were here? Tourists’ perceptions of nature-based destination photographs","authors":"Florian Ortanderl , Thomas Bausch","doi":"10.1016/j.jdmm.2023.100799","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100799","url":null,"abstract":"<div><p>This article delves into the cognitive perceptions and affective responses of tourists when viewing destinaton photographs. This study involved 149 participants interested in a holiday in South Tyrol, Italy, who provided feedback on various types of destination photographs in a web-based qualitative study using QDC studio. These photographs featured compositions with a single person, a group of people, or pure landscape. Findings confirm existing findings regarding negative effects of crowding on landscape photograph perception. In addition, this study shows that for photographs depicting nature-based tourism, the number of people it takes for respondents to react negatively ( as a crowd) is very low, even in a convivial context. Moreover, compositions featuring single individuals elicited ambivalent reactions, ranging from excitement to distress. Notably, a lack of familiarity with the destination can lead to misinterpretations and negative reactions to photograph elements. In light of these insights, we present recommendations for destination marketers and highlight the need for further research on photography and its influence on destination image formation.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stephan Reinhold , Pietro Beritelli , Christian Laesser
{"title":"The 2022 consensus on advances in destination management","authors":"Stephan Reinhold , Pietro Beritelli , Christian Laesser","doi":"10.1016/j.jdmm.2023.100797","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100797","url":null,"abstract":"<div><p>This article presents the 2022 Consensus on Advances in Destination Management, a research agenda for destination marketing and management. Like its predecessors, this agenda is grounded in the collaborative consensus discourse methodology. To identify relevant avenues for future research, the consensus draws on three days of structured interactions among scholarly and industry experts invested in advancing the research and practice of destination marketing and management for sustainable development of tourist destinations at the 5th Advances in Destination Management Forum in Kalmar, Sweden. The consensus details avenues for further research in five key areas that relate to (1) the role and future of DMOs, (2) tourism policy and governance issues, (3) advancing destination resilience and sustainability, (4) the measurement and tracking of visitor flows, and (5) destination development in emergent destinations.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing visitor experience at religious heritage sites","authors":"Kiranraj Pande , Fangfang Shi","doi":"10.1016/j.jdmm.2023.100800","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100800","url":null,"abstract":"<div><p>Religious tourism makes up a significant proportion of global tourism, with religious sites attracting large numbers of visitors from around the world. This study investigates visitor experience at two religious heritage sites associated with Hinduism and Buddhism and employs cross-site analysis to suggest a common management strategy. The importance-performance framework is used to assess visitors' desired and perceived experiences across five dimensions. The religious and cultural dimension is identified as the most prominent. The findings of this study provide site managers with evidence-based insights that may be usefully deployed to improve service design, boost destination marketing, and increase the effectiveness of religious sites’ visitor experience management.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lorena Robaina-Calderín , Josefa D. Martín-Santana , Francisco Muñoz-Leiva
{"title":"Immersive experiences as a resource for promoting museum tourism in the Z and millennials generations","authors":"Lorena Robaina-Calderín , Josefa D. Martín-Santana , Francisco Muñoz-Leiva","doi":"10.1016/j.jdmm.2023.100795","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100795","url":null,"abstract":"<div><p>In recent years, immersive experiences have gained a leading role in cultural and museum tourism. However, not all the benefits of virtual reality as a promotional tool for museum tourism, especially among the younger generation, are being exploited. This paper conducted an experiment in three different immersive scenarios, using the virtual reality headset, the mobile application plus virtual reality glasses and video on a computer screen. The sample contained 157 young people from Gen Z and Millennials. The results have shown that, with higher experience immersion levels, there are higher levels of affective and conative performance in young people. In addition, where there are higher levels of immersive experience, young people with an active cultural profile have an increased affective and conative performance. Likewise, these young people are more proactive with the intention of an actual visit to the museum.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
José David Cisneros-Martínez , Scott McCabe , Antonio Fernández-Morales
{"title":"Assessing the contribution of different markets in combatting destination seasonality: The case of Benidorm, Spain","authors":"José David Cisneros-Martínez , Scott McCabe , Antonio Fernández-Morales","doi":"10.1016/j.jdmm.2023.100802","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100802","url":null,"abstract":"<div><p>This study assesses the relative contributions that different demand segments make to a reduction in seasonality at tourism destinations. Specifically, we ask which types of markets are the most effective for counter-balancing seasonality in high seasonality-prone coastal destinations? This is particularly important where there is a significant presence of ‘non-market’ based segments, such as social tourists, as in Benidorm, Spain. The study integrates different statistical techniques to compare the relative effectiveness over time of four different groups (Imserso travellers, other domestic, the UK and other international) on the seasonality of demand in Benidorm. Using 10 years of accommodation data, we analyse trends in counter-seasonal effects of each segment through significant economic events (the Global Financial Crash and Brexit). The results confirm that both Imserso and UK travellers reduce seasonality in Benidorm. However, the analysis shows varying magnitudes and the specific effects that each segment exerts on seasonal variations, which has implications for destination managers when selecting strategies for market development to reduce seasonality over time.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":null,"pages":null},"PeriodicalIF":8.4,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49902864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}