{"title":"Beyond attraction: Unveiling Bali's cultural community's role in bolstering tourism resilience amidst the COVID-19 pandemic","authors":"Margaretha Hanita , Febby Dt. Bangso , Mukti Aprian","doi":"10.1016/j.jdmm.2024.100953","DOIUrl":"10.1016/j.jdmm.2024.100953","url":null,"abstract":"<div><div>The unique culture of a society is often used as the basis for developing tourism. However, cultural research attached to society seems to only see it as a ‘package,’ not the main essence of that culture. In the context of a crisis, especially the Covid-19 pandemic, Balinese culture has developed into a tool for building resilient tourism. This assumption serves as the foundational premise for this research, aimed at mapping and identifying the variables driving tourism community resilience. The research focuses on Bali, Indonesia's premier tourist destination, and engages six types of tourism stakeholders. Employing a modified approach that combines soft system methodology (SSM) and network analysis, several insights emerge regarding establishing tourism community resilience. The social-cultural dimension, particularly social collectivism, appears as a pivotal factor for the resurgence of tourism during times of crisis. Social collectivism plays a role in restoring resilience cycles in the context of sustainable tourism. The result recommended that it is crucial to comprehend destinations at various levels, ranging from the individual to the state level, to attain tourism community resilience. Establishing sustainable tourism does not imply the centralization of tourism but rather focuses on integrating tourism seamlessly into the existing social-ecological system.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"34 ","pages":"Article 100953"},"PeriodicalIF":8.9,"publicationDate":"2024-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142658707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perception disparity: Analyzing the destination image of Uzbekistan among residents and non-visitors","authors":"Florian J. Eitzenberger, Tatjana Thimm","doi":"10.1016/j.jdmm.2024.100946","DOIUrl":"10.1016/j.jdmm.2024.100946","url":null,"abstract":"<div><div>Destination image is a crucial aspect of tourism research. Although extensively studied, recent research highlights the need to explore residents' views and non-visitors' perceptions of destinations. This study aims to address this gap by contrasting Resident Destination Image (RDI) with Tourist Destination Image (TDI) among non-visitors, using Uzbekistan as a case study. The research investigates how Uzbekistan is perceived by its residents in Samarkand and non-visitors in Germany, employing a mixed-method approach of surveys, focus group discussions, and observations. Findings reveal a significant divergence between the positive self-perception of residents and the often unclear or negative image held by non-visitors. The study underscores the influence of stereotypes on non-visitors' perceptions and the need for targeted marketing to bridge the gap between RDI and TDI to unlock the country's untapped tourism potential. The results suggest that enhancing the destination's image through informed marketing strategies can attract more international tourists and support the country's tourism development.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"34 ","pages":"Article 100946"},"PeriodicalIF":8.9,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142658704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Women travelers and social media: Charting the path to economic and entrepreneurial opportunities","authors":"Tasneem Binte Morshed, Ana Beatriz Hernández-Lara","doi":"10.1016/j.jdmm.2024.100952","DOIUrl":"10.1016/j.jdmm.2024.100952","url":null,"abstract":"<div><div>An increasing number of studies have emerged to analyze the growing phenomenon of women travelers and their active participation on social media, especially dedicated to its psychological aspects. However, its economic and entrepreneurial implications have been mostly neglected. The objective of this study is to develop a two-facet theoretical framework on how lay women travelers become entrepreneurial travel influencers. A systematic literature review of 177 academic articles has been conducted and classified into 3 categories namely women-focused, gender-focused, and gender-variable. Topic modeling was applied to identify the top 5 topics from each category and concluded that previous works examining the economic and entrepreneurial prospects of women travelers from a destination marketing perspective are scarce, especially among the women-focused studies. This study is the first to provide a comprehensive evaluation of the holistic factors related to women travelers on social media, offering significant insights for destination marketing and entrepreneurial aspects within a broader economic context.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"34 ","pages":"Article 100952"},"PeriodicalIF":8.9,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142658706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Optimal-fit model of risk perception and travel-related behaviors during a global pandemic","authors":"Bingjie Liu-Lastres , Yang Yang , Carol X. Zhang","doi":"10.1016/j.jdmm.2024.100958","DOIUrl":"10.1016/j.jdmm.2024.100958","url":null,"abstract":"<div><div>Risk perception research plays a critical role in tourism studies, given its ability to shape the appeal and viability of destinations. There has been a surge in research on tourism risk perception and travel-related behaviors due to the pandemic. This context offers a unique opportunity to review and aggregate risk perception studies to identify behavior patterns and changes. Accordingly, this study adopted the PSALSAR framework to analyze these studies, which consists of a synthesized literature review and a meta-analysis of tests involving competing theoretical models. The synthesis revealed the various behavioral outcomes and diverse theoretical backgrounds included in the sample. Our meta-analysis uncovered the model with an optimal fit and delineated the relationships among tourists' cognitive and affective risk perceptions, efficacy beliefs, and behavior across different stages. This study offers theoretical and empirical insights into the effects of tourists' risk perception attitude variables. Findings can inform more effective tourism crisis management strategies for destination management and marketing.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"34 ","pages":"Article 100958"},"PeriodicalIF":8.9,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142658705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effects of liquor and wine heritage stimuli on tourists’ experiential value and behavioral intentions","authors":"Qiushi Gu , Minglong Li , Seongseop Sam Kim","doi":"10.1016/j.jdmm.2024.100961","DOIUrl":"10.1016/j.jdmm.2024.100961","url":null,"abstract":"<div><div>Liquor and wine heritage tourism has become increasingly popular. To improve our understanding of this phenomenon, this study developed a theoretical framework for this study by integrating the pre, mid- and postvisit stages on the basis of the stimulus‒organism‒response (SOR) model and brand equity theory. We conducted 60 in-depth interviews and received 618 survey responses, thus allowing us to develop a factor structure for onsite stimuli that included 26 items across six dimensions. The study identified the significant impacts of onsite stimulus factors and previsit product attachment on experiential value, product reliability and the resulting behaviors. Accordingly, this mixed-method study contextualized brand equity in terms of various dimensions by developing a comprehensive theoretical framework for visits to liquor and wine heritage sites. The results of this study also have practical implications regarding ways of designing and reinforcing onsite stimulus factors, creating interactive experiential scenes, increasing experiential value and enhancing brand loyalty strategies.</div></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"34 ","pages":"Article 100961"},"PeriodicalIF":8.9,"publicationDate":"2024-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142658691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Multifaceted examination of bicycle-tourism experiences: Theoretical integration, non-linear dynamics, and segment heterogeneity","authors":"Li-Hsin Chen","doi":"10.1016/j.jdmm.2023.100823","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100823","url":null,"abstract":"<div><p>This study assesses 428 Taiwanese bicycle tourists’ environmental awareness, leisure involvement, perceptions of destination attributes, perceptions of value, memorable tourism experiences, continuous intention, and word-of-mouth intention, and probes into the non-linear relationships among these factors. Data analysis utilized partial least squares structural equation modeling, complemented by quadratic analysis, multi-group comparison, and an importance-performance matrix assessment. Segment-wise, this revealed two broad types of bicycle-tourist preferences and behavioral patterns, i.e., serious and casual cyclists. Further, it established that perceived destination attributes were a key mediator between antecedent variables and positive outcomes. And lastly, the results demonstrate the existence of non-linear relationships among the elements that shape bicycle-tourism experiences. These findings provide valuable insights for destination managers, and highlight how tailoring tourism services to match the unique needs of the two identified segments could yield competitive advantages and improved experiences, and ultimately bring the bicycle-tourism industry sustainable benefits.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"30 ","pages":"Article 100823"},"PeriodicalIF":8.4,"publicationDate":"2023-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Seongseop (Sam) Kim , Sangkyun Kim , Antony King Fung Wong
{"title":"Music-induced tourism: Korean pop (K-pop) music consumption values and their consequences","authors":"Seongseop (Sam) Kim , Sangkyun Kim , Antony King Fung Wong","doi":"10.1016/j.jdmm.2023.100824","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100824","url":null,"abstract":"<div><p>People are exposed to a diverse range of music genres through numerous media in everyday life. Pop music, being a significant cultural symbol, has evolved into a major tourist attraction; an example is found in Korean pop (K-pop) music and its fandoms. This study aimed to examine an integrated structural model which included consumption values and their consequences. Three key domains of K-pop music consumption values were identified: character and visual performance, imitation and attachment, and message and vocal value. Interestingly, the study found that character and visual performance value were not significant influences on emotional involvement or referential reflection. Moreover, the study affirmed that music plays a substantial role in fostering familiarity with the music's country of origin, and in driving the intention to consume its products or travel within the country. Another notable finding from our study is the relative homogeneity of K-pop fans; their responses to the music did not vary significantly according to factors such as sex, age, or ethnicity.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"30 ","pages":"Article 100824"},"PeriodicalIF":8.4,"publicationDate":"2023-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mehdi Pourhossein , Bradley J. Baker , Morteza Dousti , Mohsen Behnam , Saeid Tabesh
{"title":"Embarking on the trail of sustainable harmony: Exploring the nexus of visitor environmental engagement, awareness, and destination social responsibility in natural parks","authors":"Mehdi Pourhossein , Bradley J. Baker , Morteza Dousti , Mohsen Behnam , Saeid Tabesh","doi":"10.1016/j.jdmm.2023.100821","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100821","url":null,"abstract":"<div><p>The importance of pro-environmental behavior of tourists in nature-based public destinations is undeniable. This study investigates the role of perceived environment quality and environmental awareness on pro-environmental behavior through environmental engagement. The moderation role of social destination social responsibility on the association between environmental engagement and pro-environmental behavior is additionally examined. Based on survey responses (<em>N</em><span> = 394) from visitors of a nature-based public park (Melal Park of Sari, Iran) and using structural equation modeling, environmental engagement is introduced as a key antecedent of pro-environmental behavior. Results establish positive associations of perceived environment quality on pro-environmental behavior mediated through environmental engagement, although do not provide evidence for an indirect effect of environmental awareness on pro-environmental behavior. Destination social responsibility positively moderated the relationship between environmental engagement and pro-environmental behavior. Improving visitors' perception and impression of the park's environmental quality establishes a psychological and behavioral bond resulting in minimizing environmental damage. Merely increasing environmental awareness is insufficient to cause visitors to engage in pro-environmental behavior. Lastly, the article provides suggestions to park managers on ways to implement practical social responsibility solutions to strengthen visitors' pro-environmental behavior.</span></p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"30 ","pages":"Article 100821"},"PeriodicalIF":8.4,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Service attributes for sustainable rural tourism from online comments: Tourist satisfaction perspective","authors":"Jie Wu, Tong Yang","doi":"10.1016/j.jdmm.2023.100822","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100822","url":null,"abstract":"<div><p>While there have been many tourism studies exploring business opportunities from online comments, research in the context of sustainable rural tourism is rare. In particular, practitioners involved in rural destinations are usually transformed from farmers who are relatively new to information technology and therefore unable to understand the voices of tourists in a timely and effective manner. Aiming to expand the literature on sustainable rural tourism, this study cuts from tourist satisfaction and proposes a mixed methodology to investigate insights for sustaining rural destinations from online comments. Specifically, the KMeans clustering algorithm is first utilized to discover service attributes that visitors value; then Importance-Performance Analysis (IPA), an effective satisfaction analysis tool, is adopted to understand tourist satisfaction; to develop specific sustainable strategies, using an advanced opinion extraction technique this work identified dissatisfaction factors of visitors. 5832 online comments of two adjacent rural destinations (i.e. Hongcun and Xidi) were crawled to validate the proposed methodology. Results show that five service attributes were discovered, including Natural environment, Price, Food, Hospitality, and Culture & heritage; Hongcun's Natural environment and Price require urgent measures, and its Food and Hospitality are at a competitive disadvantage compared to Xidi; detailed factors dissatisfying visitors were identified through opinion extraction technique, based on which specific sustainable strategies are generated for authorities and practitioners. By excavating business opportunities from online reviews via big data analysis and text mining techniques, the proposed methodology advances the academic understanding of promoting rural tourism.</p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"30 ","pages":"Article 100822"},"PeriodicalIF":8.4,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the perceptions and attitudes of residents at modern art festivals: The effect of social behavior on support for tourism","authors":"Miwa Nishinaka , Hisashi Masuda , Isabelle Frochot","doi":"10.1016/j.jdmm.2023.100818","DOIUrl":"https://doi.org/10.1016/j.jdmm.2023.100818","url":null,"abstract":"<div><p>This study examines the extent to which residents' perceptions and attitudes regarding a modern art festival influence their support for the event. Tourism events can affect residents' quality of life and lead to diverse levels of support among the local population. Few studies have used residents' social behavior<span> as a variable. Exchange-based variables, such as the interaction between residents and visitors and their involvement in events, have rarely been employed in Social Exchange Theory-based research. The study identifies four clusters depending on diverse levels of exchange and support for a tourism event using exchange variables and the perceived regional revitalization, perceived impact of proximity, and support for continuing the event, as well as a variable for thought change which is specific to this study. Data were collected from residents of the twelve islands in the Seto Inland Sea of Japan where the art festival took place. The quantitative data was complemented by text-mining analysis to investigate the reasons for residents’ perceptions and attitudes.</span></p></div>","PeriodicalId":48021,"journal":{"name":"Journal of Destination Marketing & Management","volume":"30 ","pages":"Article 100818"},"PeriodicalIF":8.4,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49882759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}