Journal of Contingencies and Crisis Management最新文献_第6页

Institutional (ante)narratives of anticipatory entrepreneurial resilience: COVID-19 and the global entrepreneurship monitor 预见性创业复原力的制度（前）叙事：COVID-19 和全球创业监测

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-10-09 DOI: 10.1111/1468-5973.12631

Allison Lucas, Rahul Mitra

{"title":"Institutional (ante)narratives of anticipatory entrepreneurial resilience: COVID-19 and the global entrepreneurship monitor","authors":"Allison Lucas, Rahul Mitra","doi":"10.1111/1468-5973.12631","DOIUrl":"https://doi.org/10.1111/1468-5973.12631","url":null,"abstract":"The COVID-19 crisis severely impacted entrepreneurs worldwide, so that policy dispatches like the Global Entrepreneurship Monitor's (GEM) September 2020 special report, Diagnosing COVID-19 Impacts on Entrepreneurship: Exploring Policy Remedies for Recovery, were crucial for governments devising economic policies. Our paper examines how the GEM used institutional storytelling to craft anticipatory resilience, by drawing on the Communication Theory of Resilience and (ante)narrative approaches to anticipatory resilience. Findings demonstrated intersections of the GEM's role of resilience storyteller, as well as how resilience action by entrepreneurs and policymakers was narrated by the GEM. We uncover key tensions within the GEM's positioning as diagnostician and fortuneteller, between the resilient processes of normalizing and pivoting for everyday entrepreneurs, and in the institutionalizing work of policymakers through reacting and prospecting. We end by discussing key implications of our narrative approach to how institutions craft anticipatory resilience in response to global crises.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142429672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Resilience in emerging complex intelligent systems: A case study of search and rescue 新兴复杂智能系统的复原力：搜救案例研究

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-10-05 DOI: 10.1111/1468-5973.12626

Youshan Yu, Nicolette Lakemond, Gunnar Holmberg

{"title":"Resilience in emerging complex intelligent systems: A case study of search and rescue","authors":"Youshan Yu, Nicolette Lakemond, Gunnar Holmberg","doi":"10.1111/1468-5973.12626","DOIUrl":"https://doi.org/10.1111/1468-5973.12626","url":null,"abstract":"As artificial intelligence (AI) is becoming part of complex systems and critical infrastructures, perspectives on resilience may need to be revisited. This paper focuses on the challenges and approaches in engineering design for achieving resilience in complex and increasingly intelligent systems (CoIS). Building on a case study of a system situated in the context of search and rescue (SAR) operations at sea as well as scenarios of SAR operations supported by AI solutions, it outlines challenges for organisational and engineering design in contexts where flexibility, adaptability, and high reliability are important. The findings point at resilience as a system property, made up of the constituent systems, their interaction and coordination in a system-of-systems framework. AI and autonomy in CoIS represent potentially a double-edged sword; while AI and autonomy contribute to system capabilities and resilience, they can also introduce limitations in terms of, for instance, confined operational envelopes. Achieving resilience in CoIS thus requires a holistic approach that considers constituent systems as well as their interplay, organisational factors, and the judicious balance of AI and human-based solutions.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12626","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142429473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Leadership in a continuous crisis 持续危机中的领导力

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-10-05 DOI: 10.1111/1468-5973.12628

Markus Hällgren, David A. Buchanan

{"title":"Leadership in a continuous crisis","authors":"Markus Hällgren, David A. Buchanan","doi":"10.1111/1468-5973.12628","DOIUrl":"https://doi.org/10.1111/1468-5973.12628","url":null,"abstract":"Research has focused on episodic crises (e.g., fire extinguished), with regard to causality, management, and recovery. But some crises (e.g., illegal migration) are continuous, with no clear conclusion, and the nature and timing of the recovery phase are indeterminate. To explore the challenges facing leaders in a continuous crisis, we turn to ‘extreme fiction’ – a radically imaginative narrative of possible accidents, crises and disasters. The television series The Walking Dead is an example of a continuous crisis. This is also a novel crisis, which means that crisis management routines, protocols, and standard operating procedures may not apply, and the value of past experience may be limited. Our analysis offers a novel perspective on the nature of the crisis leadership role, by showing how a continuous crisis generates three paradoxical leadership agendas: managing the crisis (which includes unmanageable elements), managing conflict (while initiating and participating in conflict), and managing values (which may have to be temporarily abandoned). Our findings also demonstrate how contextual properties shape the leadership role in a continuous crisis.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12628","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142429472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Authenticity and high performance: Nonmarket social, public and media strategies of foreign SMEs during a black swan event 真实性与高绩效：黑天鹅事件中外国中小企业的非市场社交、公共和媒体战略

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-30 DOI: 10.1111/1468-5973.12625

Haritz Gorostidi-Martinez, Qing Yun Jiang, Xiao Kang Zhao

{"title":"Authenticity and high performance: Nonmarket social, public and media strategies of foreign SMEs during a black swan event","authors":"Haritz Gorostidi-Martinez, Qing Yun Jiang, Xiao Kang Zhao","doi":"10.1111/1468-5973.12625","DOIUrl":"https://doi.org/10.1111/1468-5973.12625","url":null,"abstract":"Nonmarket (NM) strategy is an emerging concept, similar to the notion of NM social, public and media strategy (SPMS). Previous literature has predominantly focused on larger corporations, often overlooking smaller enterprises. Additionally, much of the existing research has been centred on developed markets, leaving a gap in qualitative research. The current analysis seeks to elucidate how foreign small and medium-sized enterprises (FSMEs) in transitional markets, such as Shanghai, adopt specific NM SPMS to mitigate the liability of foreignness (LOF) during a pandemic. The study utilizes a CGT approach, employing semi-structured interviews with 27 participants, including foreign entrepreneurs and digital marketing specialists. Additionally, qualitative data was analysed comprehensively using Atlas.ti 9 software. The qualitative methodology implementation resulted in the creation of the authenticity and high performance framework from where specific strategies and general implications are presented. The study highlights two principal themes: (1) The need for increased flexibility and speed in social media message communication and (2) Customized FSME strategies through digital marketing—a never-going-back market digitalization. The second theme is subdivided into (a) Tailored public relations for FSMEs. (b) An increased need for internal cohesion—fostering a stable mindset and positive rapport among staff. (c) An increased need for trialling new target customers. (d) Creating a relatable story—showing a particular vulnerability can be viral and (e) Maintaining a strong reputation for operational performance.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142430400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Making sense of social enterprises' crisis preparedness and development of composite index for its assessment 社会企业的危机防范意识及其综合评估指数的开发

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-27 DOI: 10.1111/1468-5973.12622

Ondřej Kročil, Michal Müller, Martin Schlossarek

{"title":"Making sense of social enterprises' crisis preparedness and development of composite index for its assessment","authors":"Ondřej Kročil, Michal Müller, Martin Schlossarek","doi":"10.1111/1468-5973.12622","DOIUrl":"https://doi.org/10.1111/1468-5973.12622","url":null,"abstract":"Social enterprises are organizations that make society more resilient, but at the same time they have their own vulnerabilities and are threatened by a number of factors that can throw them into a crisis. Nevertheless, a crisis in social enterprises and their crisis preparedness are not topics that the literature adequately deals with. The aim of this mixed method research is to identify how social entrepreneurs make sense of crisis preparedness, and how to measure it. The qualitative part of the research shows that there are five key themes that are perceived by social entrepreneurs when it comes to crisis preparedness in the context of social enterprises' specifics: Crisis preparedness as a prevention against mission drift, as a necessity when working with disadvantaged employees, as a path toward greater financial stability, as a “helper” in a changing legislative environment, and as a response to a fragile organizational structure. Combining these findings with the literature review, composite Perceived Threats Index (PTI) and Crisis Preparedness Index (CPI) are constructed. Using correlation and regression analysis and hypothesis testing, we validate them and confirm relationship between geographical scope of social enteprises and crisis preparedness as well as between latter and perceived threats.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 4","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12622","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142324537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Framing masks: Navigating public discourse and perception on face masks in Sweden during Covid-19 为面具定格：瑞典在科维德-19 期间关于口罩的公共讨论和看法的导航

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-25 DOI: 10.1111/1468-5973.12623

Victoria Johnson, Tove Frykmer

{"title":"Framing masks: Navigating public discourse and perception on face masks in Sweden during Covid-19","authors":"Victoria Johnson, Tove Frykmer","doi":"10.1111/1468-5973.12623","DOIUrl":"https://doi.org/10.1111/1468-5973.12623","url":null,"abstract":"The Covid-19 pandemic significantly influenced public discourse, particularly on the use of face masks, with social media serving as a platform for the public to express their opinions and share experiences. This study examines how the Swedish public supports their arguments when discussing their stance on face masks during the Covid-19 pandemic, split into three categories: (1) personal opinions, experiences, and nonrelevant comparisons, (2) comparing and contrasting data, and (3) discussing scientific studies and expert opinions. Utilising webnography, we analysed 800 tweets mentioning face masks in Sweden where our findings reveal the varying methods of backing up one's standpoint. Furthermore, the framing of information by media outlets and public health authorities significantly influences the interpretation of scientific results and guidelines, leading to varying public behaviours towards face mask usage. Additionally, the study highlights the crucial role of confirmation bias, where individuals' pre-existing beliefs affect their acceptance or rejection of evidence. Despite the reliance on media representations, which often lack direct engagement with primary sources, the media plays a critical role in maintaining a critical perspective during crises. The study underscores the importance of responsible journalistic practices and effective communication strategies by public health authorities to ensure accurate public understanding and adherence to health guidelines.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 3","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12623","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142316983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Media influence on public trust during crises: A comparative analysis of different media types and trust dimensions 危机期间媒体对公众信任的影响：不同媒体类型和信任维度的比较分析

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-25 DOI: 10.1111/1468-5973.12624

Qing Zhang, Xiaojun Zhang

{"title":"Media influence on public trust during crises: A comparative analysis of different media types and trust dimensions","authors":"Qing Zhang, Xiaojun Zhang","doi":"10.1111/1468-5973.12624","DOIUrl":"https://doi.org/10.1111/1468-5973.12624","url":null,"abstract":"This study aims to reveal how media influence public trust during crises and whether these mechanisms vary by media type, trust dimensions, government levels, and regions. Using the COVID-19 pandemic as a case study, we surveyed 31 provincial-level regions in China from April 22 to 28, 2020, analysed the data with Stata 16.0, and drew the following conclusions. First, the mechanisms by which social media and traditional media influence public trust differ significantly. Social media can only directly impact outgroup trust or reduce both government trust and outgroup trust by lowering citizens' perceptions of government performance (CPGP). In contrast, traditional media directly enhance public trust across all dimensions and can also indirectly increase trust by boosting CPGP. Second, traditional media affect trust in both local and central governments, while social media have no significant effect. Third, citizens' perceptions of central and local government performance play distinct roles in this process. Finally, the impact of media on public trust varies between urban and rural areas and across different regions.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 3","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142324652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Becoming crisis-ready: A systematic literature review on corporate crisis readiness and the process to achieving it 做好危机准备：关于企业危机准备和实现过程的系统文献综述

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-23 DOI: 10.1111/1468-5973.12614

Albena Björck, Richard Bläse, Paulina Bastida

{"title":"Becoming crisis-ready: A systematic literature review on corporate crisis readiness and the process to achieving it","authors":"Albena Björck, Richard Bläse, Paulina Bastida","doi":"10.1111/1468-5973.12614","DOIUrl":"https://doi.org/10.1111/1468-5973.12614","url":null,"abstract":"As global crises become increasingly complex and intertwined, crisis readiness has emerged as a pivotal factor for an organisation's survival. Despite a growing, interdisciplinary corpus of research underscoring the necessity for systematic crisis management and strategic communication, a comprehensive understanding of corporate crisis readiness and methodologies for its achievement remain elusive and inadequately addressed. To bridge this knowledge gap, we conducted a systematic literature review, meticulously analysing 7287 articles to identify 40 eligible studies from 1987 to 2022. Through inductive content analysis and narrative synthesis, we have delineated the concept of crisis readiness and devised a comprehensive 10-step process framework that organisations are advised to implement in preparation for potential crises. This investigation enriches the academic dialogue on crisis readiness by integrating insights from strategic management, crisis handling, organisational development, and learning theories. This offers a more nuanced understanding of how organisations can equip themselves for crisis situations. Additionally, our study sheds light on promising directions for future research in this vital field.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 3","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12614","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142313427","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A micro-level model for crisis management in tourism destinations: An interdisciplinary approach 旅游目的地危机管理的微观模型：跨学科方法

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-22 DOI: 10.1111/1468-5973.12619

Christin Khardani, Jürgen Schmude

引用次数: 0

Assessing crisis spillover risks: The role of perceived severity and corporate response effectiveness in China 评估危机外溢风险：中国企业对危机严重性的认知和应对效果的作用

IF 2.6 3区管理学

Journal of Contingencies and Crisis Management Pub Date : 2024-09-20 DOI: 10.1111/1468-5973.12621

Yijing Wang, Daniel Laufer, Jia Ding

{"title":"Assessing crisis spillover risks: The role of perceived severity and corporate response effectiveness in China","authors":"Yijing Wang, Daniel Laufer, Jia Ding","doi":"10.1111/1468-5973.12621","DOIUrl":"https://doi.org/10.1111/1468-5973.12621","url":null,"abstract":"Although the spillover effect of crises represents an emerging area of interest within crisis communication studies, the perspective of consumers on the risk of crisis spillover as a result of corporate misconduct by another company remains underexplored in emerging markets like China. This study aims to fill the void through assessing how the severity of a crisis and the strategic responses by companies influence consumer perceptions of spillover risks from corporate misconduct by another company. A pre-test (N = 120) determined two corporate misconducts as characteristic for the automotive industry in China. These scenarios were utilized in an online experiment (N = 320) to examine the effects of two crisis response strategies (issuing a denial vs. giving no response) by a competitor automaker. The results reveal that when a corporate misconduct is perceived as more severe, the perceived crisis spillover risks to the industry is higher; this perceived risk mediates the impact of crisis severity on negative word-of-mouth. Issuing a denial is more effective than giving no response, and leads to more positive consumer outcomes. This research unravels the complex dynamics at play in shaping consumer attitudes towards companies indirectly impacted by a crisis through a spillover effect.","PeriodicalId":47674,"journal":{"name":"Journal of Contingencies and Crisis Management","volume":"32 3","pages":""},"PeriodicalIF":2.6,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/1468-5973.12621","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142275068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0