Research in Transportation Business and Management最新文献

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Market shares on the rise, academic attention on the decline? A comprehensive review on low-cost airlines and their research challenges 市场份额在上升,学术关注度在下降?对低成本航空公司及其研究挑战的全面回顾
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-08-07 DOI: 10.1016/j.rtbm.2025.101458
Xiaoqian Sun , Min Su , Sebastian Wandelt
{"title":"Market shares on the rise, academic attention on the decline? A comprehensive review on low-cost airlines and their research challenges","authors":"Xiaoqian Sun ,&nbsp;Min Su ,&nbsp;Sebastian Wandelt","doi":"10.1016/j.rtbm.2025.101458","DOIUrl":"10.1016/j.rtbm.2025.101458","url":null,"abstract":"<div><div>In recent decades, low-cost carriers (LCCs) have reshaped the global aviation industry, attaining a significant market share of more than one third of all flights worldwide. Despite their increasing penetration, there has been a decline in the volume of academic research focusing specifically on LCCs in recent years, raising concerns about a potential gap between industry development and scholarly attention. This paper reviews the extant literature on LCCs, categorizing existing studies into seven major themes: general impact/competition, pricing strategies, efficiency, service quality dimensions, regulatory/policy considerations, airport-related aspects and others. Through our review of more than 300 related academic references, we develop a concise representation of the state of the art, identify key insights, and highlight areas where research has remained rather sparse. In addition, our study synthesizes critical directions for future research to address emerging challenges and opportunities for LCCs during this important era of air transportation.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"63 ","pages":"Article 101458"},"PeriodicalIF":4.4,"publicationDate":"2025-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145265710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Unveiling the nexus between logistics service quality and customer repurchase intentions in E-commerce sector 揭示电子商务领域物流服务质量与顾客再购买意愿的关系
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-08-05 DOI: 10.1016/j.rtbm.2025.101474
Thi Thuy An Ngo , Gia Khuong An , Dang Khoa Dao , Ngoc Quynh Nhu Nguyen , Bao Han Phong , Ngoc Yen Vy Nguyen
{"title":"Unveiling the nexus between logistics service quality and customer repurchase intentions in E-commerce sector","authors":"Thi Thuy An Ngo ,&nbsp;Gia Khuong An ,&nbsp;Dang Khoa Dao ,&nbsp;Ngoc Quynh Nhu Nguyen ,&nbsp;Bao Han Phong ,&nbsp;Ngoc Yen Vy Nguyen","doi":"10.1016/j.rtbm.2025.101474","DOIUrl":"10.1016/j.rtbm.2025.101474","url":null,"abstract":"<div><div>The increasing popularity of e-commerce has transformed the logistics landscape, creating both challenges and opportunities for online retailers. However, limited research has examined how logistics service quality (LSQ) influences customer behavior in emerging e-commerce markets such as Vietnam. Addressing this gap, this study investigates the relationships between LSQ dimensions, customer trust, satisfaction, and repurchase intention in Vietnam's dynamic e-commerce sector, utilizing the Stimulus-Organism-Response (SOR) framework. Data from 981 online shoppers were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to examine the relationships among nine LSQ dimensions, customer trust, satisfaction, and repurchase intentions. The results reveal that LSQ dimensions such as availability, information quality, order accuracy, order condition, timeliness, and convenience of return significantly enhance trust and satisfaction. Ordering procedures and personal contact quality primarily improve satisfaction, without directly building trust. Trust and satisfaction mediate the relationship between LSQ and repurchase intention, with trust emerging as a key antecedent to satisfaction. Shopping habits moderate these relationships, and demographic factors like age and income influence repurchase intentions. The study contributes to theory by integrating LSQ, trust, satisfaction, and repurchase intention into a unified model, emphasizing the multidimensional nature of LSQ. Practically, it offers recommendations for e-commerce businesses to prioritize key LSQ dimensions, tailor strategies to customer habits, and address demographic variations. Limitations include the reliance on self-reported data, focus on Vietnam, and the cross-sectional design. Future research could explore longitudinal studies, cross-cultural comparisons, and the inclusion of variables like sustainability. This research highlights the importance of LSQ in fostering customer repurchase intentions and provides actionable insights for enhancing logistics strategies in competitive e-commerce markets.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"63 ","pages":"Article 101474"},"PeriodicalIF":4.4,"publicationDate":"2025-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144772514","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Disentangling the relationships between the SDGs and transportation 解开可持续发展目标与交通之间的关系
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-30 DOI: 10.1016/j.rtbm.2025.101447
Mohamed Abouelela , Iraklis Stamos , Manos (Emmanouil) Chaniotakis , Constantinos Antoniou
{"title":"Disentangling the relationships between the SDGs and transportation","authors":"Mohamed Abouelela ,&nbsp;Iraklis Stamos ,&nbsp;Manos (Emmanouil) Chaniotakis ,&nbsp;Constantinos Antoniou","doi":"10.1016/j.rtbm.2025.101447","DOIUrl":"10.1016/j.rtbm.2025.101447","url":null,"abstract":"<div><div>Transportation is a vital enabler of sustainable development, influencing economic, social, and environmental dimensions. In this research, we discuss and explore the intricate connections between transportation and the UN’s Sustainable Development Goals (SDGs), identifying the interconnection between the transportation sector and SDGs. Our investigation highlights the vast role of transportation within the SDGs’ scope, which was earlier limited to a few indicators; we stress transportation’s transformative potential, including its role in enhancing urban accessibility, reducing greenhouse gas emissions, promoting equity and inclusion, and fostering economic opportunities. Key findings underscore gaps in the current SDG framework, such as limited recognition of active mobility, inequities in access, and underrepresentation of transportation’s environmental and social impacts. In addition, thresholds for the different indicators interacting with the transport sector must be defined for a universal, transparent evaluation process. Moreover, there is a need to consider the interlinkage between several indicators within different goals that are closely linked, and their relationship should be considered when evaluated, and they should be evaluated simultaneously and not separately. The paper proposes refining indicators to capture the nuanced relationships between transportation and sustainable development, emphasizing context-sensitive approaches to address regional disparities and informal transit systems. By integrating transportation comprehensively within SDG planning and monitoring, policymakers can unlock its systemic benefits, accelerating progress toward the 2030 Agenda and fostering equitable, sustainable communities.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101447"},"PeriodicalIF":4.4,"publicationDate":"2025-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144724488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Port strategies considering capacity availability and user preference 考虑容量可用性和用户偏好的端口策略
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-30 DOI: 10.1016/j.rtbm.2025.101470
Fuying Chen , Meifeng Luo , Jiantong Zhang
{"title":"Port strategies considering capacity availability and user preference","authors":"Fuying Chen ,&nbsp;Meifeng Luo ,&nbsp;Jiantong Zhang","doi":"10.1016/j.rtbm.2025.101470","DOIUrl":"10.1016/j.rtbm.2025.101470","url":null,"abstract":"<div><div>Whether to cooperate with the neighboring ports is not only an important decision for port operators, but also for the society. This study analyzes whether two ports should cooperate under different capacity availability and user preference. An analytical model is established and a numerical simulation is conducted to examine the impacts of these conditions on ports, users and the society. Ports naturally prefer cooperation as it can generate higher profit, but this preference must be contextualized by service relationships. For complementary ports, cooperation can also generate higher social welfare. For substitutable ports, competition is better and should be promoted, while cooperation can lead to monopoly and social welfare losses. Such losses increase with the level of overcapacity compared with competition. The results underscore a key policy implication: rather than universally promoting cooperation, port strategies should be tailored to service complementarity/substitutability. Specifically, encouraging competition among substitutable ports to safeguard social welfare. This study thus provides a novel framework for aligning port operational decisions with broader societal interests.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101470"},"PeriodicalIF":4.4,"publicationDate":"2025-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144724489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Measuring port congestion and lockdown impact using AIS data 使用AIS数据测量端口拥塞和锁定影响
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-29 DOI: 10.1016/j.rtbm.2025.101467
Kijin Kim , Ah-Hyun Jo , Seong-Hyun Cho , Ammielou Gaduena , Bo-Kyung Kim
{"title":"Measuring port congestion and lockdown impact using AIS data","authors":"Kijin Kim ,&nbsp;Ah-Hyun Jo ,&nbsp;Seong-Hyun Cho ,&nbsp;Ammielou Gaduena ,&nbsp;Bo-Kyung Kim","doi":"10.1016/j.rtbm.2025.101467","DOIUrl":"10.1016/j.rtbm.2025.101467","url":null,"abstract":"<div><div>This study measures congestion in major container ports and investigates how port characteristics and regional factors influence congestion during the COVID-19 period. Using Automatic Identification System (AIS) data from 19 major global ports between 2019 and 2022, we develop port congestion indicators, including vessel arrivals, vessels staying in port, waiting time, and service time. First, descriptive analysis reveals significantly higher service and waiting times in 2021 due to global supply chain disruptions. Import/export-focused ports were more affected than transshipment hubs, with gateway ports experiencing more severe bottlenecks. Short-term events such as labor strikes also substantially impacted port congestion. Next, using econometric analyses, estimated impulse response functions indicate a decrease in the number of ship calls following stricter mobility restrictions, with average waiting time at anchorage promptly increasing, while average service time at berth was comparatively less affected. Additionally, we find significant spillover effects from neighboring ports, comparable in magnitude to those from the respective ports, highlighting the interconnected nature of maritime supply chains.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101467"},"PeriodicalIF":4.4,"publicationDate":"2025-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144724487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assessment of transportation investments feasibility studies with fuzzy multi-criteria decision-making techniques 基于模糊多准则决策技术的交通投资可行性评价
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-29 DOI: 10.1016/j.rtbm.2025.101472
Özlem Battal Şal , Mustafa Kürşat Çubuk , Fuat Şimşir
{"title":"Assessment of transportation investments feasibility studies with fuzzy multi-criteria decision-making techniques","authors":"Özlem Battal Şal ,&nbsp;Mustafa Kürşat Çubuk ,&nbsp;Fuat Şimşir","doi":"10.1016/j.rtbm.2025.101472","DOIUrl":"10.1016/j.rtbm.2025.101472","url":null,"abstract":"<div><div>Transportation investments are a unique development tool in the economic growth of countries. This study aims to reveal the importance of feasibility studies in the evaluation of transportation investments in Turkey. A three-stage model was created for this reason in order to assess the studies. Fuzzy logic and Multi-Criteria Decision-Making (MCDM) techniques are combined in the developed model. In Stage 1, criteria and alternatives are determined. In Stage 2, the Best-Worst Method, a weighting method, was used to identify importance levels of the criteria. In Stage 3, a multi-criteria fuzzy evaluation method is suggested by using the weighted criteria fuzzy TOPSIS and fuzzy VIKOR methods. There isn't a study that uses MCDM techniques for transportation project feasibility studies. To show how successful the suggested model is, an actual case study was carried out. This study has shown that Financial Feasibility Factors (C7) and Feasibility Factors in Terms of Transportation (C4) are the two most significant criteria, respectively, out of the nine primary criteria that should be included in feasibility studies for transportation projects. Following that, decision-makers ranked the five alternatives according to their preferences after evaluating them using assessment criteria derived from the primary criterion. The suggested approach addresses the impact of the concerns that should be included in the projects on investment decisions and allows for a more thorough examination of feasibility studies.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101472"},"PeriodicalIF":4.4,"publicationDate":"2025-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144720957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Toward sustainable development: Electric two-wheeler adoption in emerging markets 迈向可持续发展:电动两轮车在新兴市场的应用
IF 4.1 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-28 DOI: 10.1016/j.rtbm.2025.101468
Bang Nguyen-Viet , Anh Thi Lan Nguyen , Hang Nguyen Phan Thu
{"title":"Toward sustainable development: Electric two-wheeler adoption in emerging markets","authors":"Bang Nguyen-Viet ,&nbsp;Anh Thi Lan Nguyen ,&nbsp;Hang Nguyen Phan Thu","doi":"10.1016/j.rtbm.2025.101468","DOIUrl":"10.1016/j.rtbm.2025.101468","url":null,"abstract":"<div><div>Many countries have introduced environmentally friendly transportation solutions to reduce the health and environmental impacts of road-vehicle greenhouse gas emissions. This study examines consumers' intentions to purchase electric two-wheelers in motorcycle-dominant India, Thailand, and Vietnam. Participants were recruited from Delhi, Bangkok, and Ho Chi Minh City and completed a survey-based questionnaire. This study utilized Smart PLS software for PLS-SEM analysis, employing a two-step approach to evaluate the measurement and structural models, confirming that gain, normative, and hedonic motivations positively impact purchase intention for electric two-wheelers. Environmental advertising and distribution intensity enhance these motivations and technological understanding further strengthens them. However, financial incentives do not significantly affect purchase intentions in the studied countries. The study focuses on behavioral intentions rather than actual adoption, and the findings may not be universally applicable. Future studies should use larger samples and diverse analytical methods. Effective consumer education and targeted advertising, while considering motivation and market segmentation, are crucial for boosting adoption beyond financial incentives. This study integrates goal-framing theory, the motivation–opportunity–ability framework, and the stimulus-organism-response model to explore purchase intentions for electric two-wheelers in motorcycle-dominant regions, offering valuable insights for policymakers and manufacturers.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101468"},"PeriodicalIF":4.1,"publicationDate":"2025-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144713706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The principal-agent problem in the inclusion of maritime transport into the EU ETS: Which kind of incentives are best? 将海运纳入欧盟排放交易体系中的委托代理问题:哪种激励措施是最好的?
IF 4.4 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-28 DOI: 10.1016/j.rtbm.2025.101459
Umur Bucak , İlke Sezin Ayaz , Soner Esmer
{"title":"The principal-agent problem in the inclusion of maritime transport into the EU ETS: Which kind of incentives are best?","authors":"Umur Bucak ,&nbsp;İlke Sezin Ayaz ,&nbsp;Soner Esmer","doi":"10.1016/j.rtbm.2025.101459","DOIUrl":"10.1016/j.rtbm.2025.101459","url":null,"abstract":"<div><div>The maritime transport industry has been dramatically impacted by its inclusion into the European Union Emissions Trading System (EU ETS). The economic and environmental effectiveness of the system depends on maritime transport companies' rapidly adapting to EU ETS regulations. However, there may be a principal-agent problem between the main EU ETS bodies and the maritime transport industry. This study proposes an incentive system to enable shipping companies to rapidly adapt to the EU ETS and solve potential problems during the process. To develop the proposal, the study identified from the literature, and then qualitatively and quantitatively analyzed, potential incentives for shipping companies regarding the industry's position in the EU ETS, and collected data from experts working in shipping companies. The study was subjected to qualitative analysis based on literature using the MAXQDA 24 software, which enabled the visualization of relationships between incentives. Furthermore, the Best Worst method was employed to analyze the perceptions of experts on incentives quantitatively, with the objective of determining the most and worst favorable ones. The findings revealed various conflicts between the perceptions of researchers in the literature and selected experts working in shipping companies. Moreover, the analysis detected a principal-agent problem between shipowners and ship brokers regarding their expectations from incentives.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101459"},"PeriodicalIF":4.4,"publicationDate":"2025-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144720956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Breaking the drive: Leveraging demand-responsive buses to transform first-mile and last-mile commute behaviour 打破驾驶:利用需求响应型公交车改变第一英里和最后一英里的通勤行为
IF 4.1 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-28 DOI: 10.1016/j.rtbm.2025.101460
Alexandra S. Kang , Kelvin Ching Wei Lim , Li-Pei Wong , Wai Peng Wong , Mohd Nadhir Ab Wahab
{"title":"Breaking the drive: Leveraging demand-responsive buses to transform first-mile and last-mile commute behaviour","authors":"Alexandra S. Kang ,&nbsp;Kelvin Ching Wei Lim ,&nbsp;Li-Pei Wong ,&nbsp;Wai Peng Wong ,&nbsp;Mohd Nadhir Ab Wahab","doi":"10.1016/j.rtbm.2025.101460","DOIUrl":"10.1016/j.rtbm.2025.101460","url":null,"abstract":"<div><div>The study investigates a conversion-oriented intervention aimed at reducing single occupancy vehicle (SOV) usage in urban commutes by introducing a demand responsive bus (DRBus) service, which addresses the first-mile and last-mile (FMLM) mobility challenges commonly faced by commuters. The research initially involved a preliminary focus group with 20 participants, followed by an online survey of 344 SOV drivers across two cohorts, specifically targeting working adults and university/college students on Penang Island to evaluate their willingness to shift from SOVs to shared mode. The results demonstrate that features of e-booking, ease of use, and service information significantly enhance the implementation intention to try DRBus, while e-booking, ease of use, and service reliability play a pivotal role in reducing the perceived walking distance to bus stops. The findings further reveal that in-vehicle travel time (IVT) and the number of bus interchanges (NBI) are the key moderators in the relationship between walking distance and their implementation intention to try DRBus. Specifically, shorter walking distances were found to increase the likelihood of adoption; however, this effect diminished as IVT and NBI increased, emphasising the critical role of travel efficiency in influencing commuter behaviour. The findings suggest that behaviour change interventions for sustainable mobility should focus on route optimisation and profile strategies based on age and occupational context rather than gender. This study unveils strategic pathways for optimising the efficiency of DRBus, offering valuable insights for advancing sustainable urban mobility solutions.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101460"},"PeriodicalIF":4.1,"publicationDate":"2025-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144713705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Causal effect between financial viability and service quality in Indian public transport: Evidence from a Dumitrescu-Hurlin panel causality test 印度公共交通财务可行性与服务质量之间的因果关系:来自dumitrescue - hurlin面板因果检验的证据
IF 4.1 2区 工程技术
Research in Transportation Business and Management Pub Date : 2025-07-28 DOI: 10.1016/j.rtbm.2025.101471
Jyoti Kumari , Sanjay Kumar Singh
{"title":"Causal effect between financial viability and service quality in Indian public transport: Evidence from a Dumitrescu-Hurlin panel causality test","authors":"Jyoti Kumari ,&nbsp;Sanjay Kumar Singh","doi":"10.1016/j.rtbm.2025.101471","DOIUrl":"10.1016/j.rtbm.2025.101471","url":null,"abstract":"<div><div>This study explores the causal relationship between financial sustainability and service quality in India's public bus transport sector, focusing on State Transport Undertakings (STUs). Addressing a critical gap in transport economics literature, this research is among the first to empirically examine whether financial viability drives service quality or vice versa. A novel service quality index is constructed using Principal Component Analysis (PCA), incorporating four key operational indicators: service regularity, vehicle breakdowns, punctuality, and accident rates.</div><div>To ensure methodological robustness, the analysis applies both traditional (first-generation) and advanced (second-generation) panel unit root tests, followed by the Pedroni cointegration test and the Dumitrescu-Hurlin panel causality test. The findings reveal a unidirectional causal effect: profitability significantly influences service quality, while the reverse does not hold. This outcome suggests that financial stability is a precondition for improving service delivery in public transport systems.</div><div>The study offers actionable insights for transport authorities, recommending strategic priorities such as operational savings, optimal route design, cost control, and fare rationalization. By combining a context-specific quality index with advanced panel econometric techniques, this research contributes novel empirical evidence to a largely understudied but policy-relevant issue in developing economies.</div></div>","PeriodicalId":47453,"journal":{"name":"Research in Transportation Business and Management","volume":"62 ","pages":"Article 101471"},"PeriodicalIF":4.1,"publicationDate":"2025-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144713862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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