Journal of Innovation & Knowledge最新文献

{"title":"AI-driven HRM digitization in effect: Mechanisms, conditions, and employee outcomes","authors":"Ahsan Ali ,&nbsp;Dariusz Cichoń ,&nbsp;Asad Abbas","doi":"10.1016/j.jik.2025.100919","DOIUrl":"10.1016/j.jik.2025.100919","url":null,"abstract":"<div><div>Artificial intelligence (AI) is increasingly used in contemporary organizations as a tool for digitizing systems and reconfiguring key functions such as human resource management (HRM). However, not all employees exposed to AI-driven HRM digitization benefit equally in their capacity to generate innovative outcomes. Drawing on self-determination theory and integrating perspectives from organizational learning, this study advances a moderated mediation model that explains how and when AI-enabled HRM digitization fosters innovation. We propose that, while AI-driven HRM practices can stimulate the metacognitive strategies of employees, the extent to which these strategies translate into enhanced innovation depends critically on their tacit knowledge awareness. In this proposal, we highlight the paradoxical nature of algorithmic systems: they may serve as autonomy-supportive tools that encourage exploration and self-directed learning or as autonomy-controlling mechanisms that intensify monitoring and reduce intrinsic motivation. Using a multi-wave, multi-source field study of Chinese employees and supervisors (<em>N</em> = 347), we found that AI-driven HRM positively predicts innovation through metacognitive strategies, but only when employees demonstrate high levels of tacit knowledge awareness. When awareness is low, AI-HRM digitization fails to enhance innovation, which reveals the limitations of digital HRM effectiveness. These findings underscore that tacit knowledge awareness fundamentally conditions how AI-driven HRM digitization supports or undermines innovation, which advances theory by extending self-determination perspectives to technology-mediated HRM. Thus, this study discusses the theoretical and practical implications for designing AI-enabled HRM systems that balance algorithmic control with employee autonomy.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100919"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145884656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"AI adoption in HR: AI trust in digitally lagging organisations","authors":"Alessia Zoppelletto ,&nbsp;Ludovico Bullini Orlandi ,&nbsp;Eleonora Veglianti ,&nbsp;Cecilia Rossignoli","doi":"10.1016/j.jik.2025.100912","DOIUrl":"10.1016/j.jik.2025.100912","url":null,"abstract":"<div><div>Artificial intelligence (AI) holds transformative potential for human resources (HR), yet its adoption remains limited, particularly within the broader context of digital transformation (DT). Although trust is widely recognised as a critical enabler of AI adoption, little is known about the organisational conditions under which this trust develops, especially in firms with low digital maturity. This study investigates how configurations of organisational factors, namely technology, digital skills, culture supporting DT and HR’s involvement in DT initiatives, can shape trust in AI adoption within HR practices. The methodological approach followed two steps: (1) the questionnaire design was validated through insights derived from interviews conducted during a case study analysis, and (2) a fuzzy-set qualitative comparative analysis using survey data was employed. The findings contribute to shedding light on trust enablers and hindering factors that positively influence AI adoption in HR practices. Results show that trust can emerge even in digitally less mature firms when HR functions are strategically involved in broader DT initiatives. Conversely, HR digital skills and functional involvement together with cultural readiness can foster trust independently without top-down managerial involvement. These findings challenge conventional assumptions that digital maturity and leadership engagement are conditions for fostering trust in the adoption of new technologies. By uncovering multiple pathways to trust, this study contributes theoretically by framing trust as a configurational, organisational-level outcome. This work aims to advance the discourse on technological innovation in HR, providing valuable insights for practitioners and scholars to support digitally lagging organisations navigating the challenges of AI adoption.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100912"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145785783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From fragmentation to interoperability: How semantic models transform environmental, social, governance (ESG) reporting, knowledge, and sustainability governance","authors":"Annas Vijaya ,&nbsp;Faris Dzaudan Qadri ,&nbsp;Linda Salma Angreani ,&nbsp;Hendro Wicaksono","doi":"10.1016/j.jik.2025.100924","DOIUrl":"10.1016/j.jik.2025.100924","url":null,"abstract":"<div><div>Environmental, social, and governance (ESG) reporting faces persistent challenges, including fragmented standards, inconsistent metrics, misalignment with global sustainability goals, and limited stakeholder usability. Numerous studies prove that ontology-based solutions can address several challenges that occur during ESG reporting activities. Although semantic technologies offer valuable benefits for ESG reporting, their utilization in this field remains constrained. Most ontology-based solutions remain in developmental stages, and they are not broadly utilized since organizations lack an understanding of how these tools would help address their reporting problems. This study performs a systematic literature review (SLR) that investigates 19 peer-reviewed studies obtained from Scopus and Web of Science under Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA 2020) standards. The SLR identifies critical gaps: (1) existing ontology-driven solutions can address key problems in current ESG reporting; (2) quantitative evaluation methods are rarely integrated with semantic tools, limiting actionable insights; and (3) alignment with evolving standards like the Sustainable Development Goals (SDGs) remains superficial. Based on the SLR insights, this research develops a novel framework through SLR findings by combining ontology-driven methods with quantitative assessment techniques. The framework achieves standardization of various reporting standards through an ESG ontology system that maps essential concepts to build an extensive taxonomy. SDG targets become mutually compatible through established SDG ontologies to allow businesses to measure their activities against international sustainability goals. Fuzzy Multi-Criteria Decision-Making (MCDM) techniques used in combination with an ESG maturity model create quantitative measures to assess ESG performance. The method produces measurable performance indicators that are supported by clear semantic links that allow valid benchmark assessments combined with better data unification and improved decision-making capabilities. The research creates operational frameworks that enable ESG information interoperability, which advance sustainability governance innovation and guide ESG ontology transformations.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100924"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145786063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Technology or innovation alone is not enough: A SEM-fsQCA based study on intelligent automation driven supply chain resilience","authors":"Mobashar Mubarik,&nbsp;Saule Maciukaite-Zviniene","doi":"10.1016/j.jik.2025.100930","DOIUrl":"10.1016/j.jik.2025.100930","url":null,"abstract":"<div><div>In an era marked by increasing disruption and digital transformation, this study explores how Intelligent Automation (IA) contributes to Supply Chain Resilience (SCR), with particular attention to the mediating roles of Integrability and Visibility. Despite growing interest in digital supply chain capabilities, limited empirical evidence exists on how advanced technologies such as artificial intelligence, machine learning, and robotic process automation translate into resilience, especially in the context of emerging economies. Grounded in the Technology-Organization-Environment (TOE) framework, the study employs a mixed-method approach by integrating Partial Least Squares Structural Equation Modeling (PLS-SEM) and fuzzy-set Qualitative Comparative Analysis (fsQCA). Data were collected from 312 manufacturing firms in Lithuania, representing a digitally transforming economy with unique structural and institutional conditions. The PLS-SEM results confirm that IA significantly enhances SCR, primarily through the mediating effect of Integrability. While IA also improves supply chain visibility, the mediating role of Visibility in the IA-SCR relationship is not supported, suggesting that transparency alone is insufficient to enable resilience. Complementing these findings, the fsQCA results reveal that multiple configurations can lead to high resilience. The combination of IA and Integrability consistently emerged as a sufficient pathway, regardless of the presence or absence of Visibility. Moreover, firms without advanced IA capabilities but with strong integration and visibility were also able to achieve resilient outcomes, offering viable alternatives for resource-constrained environments. These insights underscore that resilience is not driven by technology adoption alone, but by the strategic configuration and alignment of digital capabilities. This study contributes to the literature by integrating variance-based and configurational perspectives, offering a more nuanced and context-sensitive understanding of digital transformation outcomes. It challenges the assumption that visibility is inherently sufficient for resilience and highlights the importance of integrability as a foundational enabler. The findings hold theoretical and practical value for building resilient, adaptive supply chains in emerging economy settings.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100930"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145927112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Review and comparison of the current and desired status of the organization's infrastructure for implementing knowledge management strategies","authors":"Reza Rostamzadeh ,&nbsp;Taher Najari ,&nbsp;Dalia Streimikienė ,&nbsp;Hero Isavi","doi":"10.1016/j.jik.2025.100923","DOIUrl":"10.1016/j.jik.2025.100923","url":null,"abstract":"<div><div>Revised: Given the increasing emphasis on knowledge management (KM) in academic circles and the growing body of research literature in this field, the researcher conducted a meta-analysis using the Scopus database. The review focused on data extracted between 1996 and 2024 and included functional, graphical, and content analyses. An initial search of Scopus retrieved 2495 scientific documents. The researcher then filtered the results using the database tools for publication year, document type, Scopus classification, and language. After preprocessing, 175 scientific documents remained for inclusion in the meta-synthesis. The researcher performed data visualization and analysis in RStudio, VOSviewer, and MAXQDA software. The main contributions of this research are as follows: (1) identifying the most influential authors, countries, journals, universities, and articles within the field; (2) mapping the dimensions of the field and identifying keyword gaps through content analysis; and (3) conducting thematic analysis and pinpointing central components.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100923"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145893711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Independent inventors in Italy: The role of sex and age in career development","authors":"Federico Caviggioli","doi":"10.1016/j.jik.2025.100929","DOIUrl":"10.1016/j.jik.2025.100929","url":null,"abstract":"<div><div>Independent inventors are considered important contributors to technological progress. However, empirical studies on individuals who retain the intellectual property rights in patented inventions are relatively scarce. This work analyzes a sample of more than 20k inventors who debuted between 1994 and 2017 and who filed at least one patent at the Italian Patent Office (UIBM) as independent: i.e., they were also the applicant/assignee. UIBM reports independent inventors’ national tax IDs, which allow identification of sex, date of birth, and place of birth. Inventors’ patent portfolios are reconstructed using their names and through filtering criteria to reduce the presence of false positives and negatives. The analyses confirm the presence of female underrepresentation (slowly declining), and sex-related differences in mean age and age distribution at the patenting debut. The dynamic process from independent to organizational inventor is then examined. Results of the survival analyses suggest that, ceteris paribus, female inventors are less likely to become organizational inventors than their male counterparts, while the role of age is negligible. However, within the subsample of inventors becoming organizational, female innovators transition more quickly, suggesting a potential selection effect that excludes many female patentees from pursuing their careers.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100929"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145823828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How does the digital divide between enterprises and customers affect enterprise performance?","authors":"Chaoyue Meng ,&nbsp;Xiaoxia Yu ,&nbsp;Junmei Luo ,&nbsp;Zhonghui Jiang","doi":"10.1016/j.jik.2025.100914","DOIUrl":"10.1016/j.jik.2025.100914","url":null,"abstract":"<div><div>With the acceleration of digital transformation, the issue of the digital divide between enterprises has become increasingly prominent. However, prior studies have primarily examined how digital transformation levels affect an enterprise’s operations and innovation; limited attention has been paid to the effects of differences in digital transformation between different enterprises. Drawing on knowledge-based theory, this study employs supply chain data from China between 2007 and 2022 to examine the impact of the digital divide between enterprises and customers (DDEC)<span><span>¹</span></span> on enterprise performance. Empirical analysis indicates that the DDEC significantly adversely affects enterprise performance; this remains consistent even after conducting various robustness tests. The mechanism test reveals that the DDEC in the supply chain mainly affects enterprise performance by negatively affecting the width and depth of enterprises’ knowledge search. While the information integration capability (IIC)<span><span>²</span></span> of enterprises can weaken the above relationship, then alleviate the effect of the DDEC on the enterprise performance. First, this study innovatively extends the research perspective to the supply chain scenario by assessing the digital divide between enterprises and their customers, thereby enriching the existing literature. Second, it adopts the knowledge-based theory to explore the “black box” of the DDEC affecting enterprise performance. Finally, it proposes operable suggestions for alleviating the negative impact of the digital divide at the enterprise level, providing important practical insights to enterprises.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100914"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145791963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Stakeholder engagement and strategic innovation in higher education through AI competency","authors":"Margarita Núñez-Canal ,&nbsp;María de las Mercedes de Obesso Arias ,&nbsp;Carlos Alberto Pérez-Rivero ,&nbsp;Ignacio Álvarez-de-Mon","doi":"10.1016/j.jik.2025.100920","DOIUrl":"10.1016/j.jik.2025.100920","url":null,"abstract":"<div><div>This research answers the following question: How do the competencies and attitudes of university faculty toward artificial intelligence (AI) impact student learning? Using human capital theory and stakeholder theory, this research highlights the importance of university faculty. The research uses an adaptation of a digital competence framework specifically for AI competence. A total of 105 responses from professors in business studies (e.g., entrepreneurship, strategy, finance, and marketing) were collected from university faculty. Four hypotheses were proposed, two of which were confirmed. Professors' ability to leverage AI for feedback, assessment, and pedagogy is linked to their commitment to enhancing student learning. Professors' attitudes toward the use of AI, data governance, and ethical considerations are also associated with their focus on improving student learning. The study finds that faculty AI competence can enhance institutional effectiveness. Educators are a crucial resource for higher education institutions. Equipping them with the necessary skills for the effective use of AI can enhance both institutional capacity and pedagogical innovation.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100920"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145785784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From novelty to necessity: Understanding CRM-driven service robot adoption in Iraqi restaurants through UTAUT3","authors":"Mustafa Obay Saeed ,&nbsp;Amir A. Abdulmuhsin ,&nbsp;Dima M. Dajani","doi":"10.1016/j.jik.2025.100916","DOIUrl":"10.1016/j.jik.2025.100916","url":null,"abstract":"<div><div>This study investigates the determinants of restaurant managers’ behavioural intention (BI) to adopt customer relationship management (CRM)-driven service robots within the Iraqi hospitality sector. In this developing market, digital transformation remains at an early stage. Drawing on the extended Unified Theory of Acceptance and Use of Technology 3 (UTAUT3), the model incorporates performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), hedonic motivation (HM), price value (PV), habit (HA), and personal innovativeness (PI). Data were collected from 283 managers employed in four-star and higher-rated Iraqi restaurants using a mixed-methods survey design and analysed using the partial least squares structural equation modelling (PLS-SEM) in SmartPLS v3.9. The results demonstrate that all hypothesised relationships were significant, with PI, HA, and PV emerging as the strongest predictors of adoption intention, followed by HM and PE. EE, FC, and SI exerted weaker yet meaningful effects. These findings underscore the importance of individual traits, economic considerations, and experiential motivations in shaping technology acceptance, in contrast to global studies that emphasise PE and SI. The research advances the UTAUT2 framework by integrating PI and offers theoretical insights into adoption in emerging markets. Practical implications are highlighted for vendors, managers, and policymakers in the restaurant industry who are seeking to foster service innovation under resource constraints.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100916"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145884657","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Digital transformation and flexibility in public services: Knowledge, culture and digital infrastructures","authors":"Bora Ly ,&nbsp;Romny Ly ,&nbsp;Sokhom Ma","doi":"10.1016/j.jik.2026.100947","DOIUrl":"10.1016/j.jik.2026.100947","url":null,"abstract":"<div><div>Governments in the Global South face ongoing challenges in digital modernization, ranging from weak technological infrastructure to entrenched bureaucratic cultures. This study draws on the Dynamic Capabilities View (DCV) and Contingency Theory to examine how digital transformation (DT) enhances flexibility in public service delivery when supported by organizational culture (OC) and technological infrastructure (TIF). Using the Cambodian public sector as a case study, survey data from 299 public officials were analyzed using Partial Least Squares Structural Equation Modelling (PLS-SEM) and Necessary Condition Analysis (NCA). The results show that DT improves flexibility in public services both directly and indirectly through OC and TIF, demonstrating that these factors are not merely contextual conditions but critical enablers of adaptive capacity. Importantly, NCA reveals that specific threshold levels of DT (≥2.59), OC (≥2.82–4.00), and TIF (≥3.37) constitute non-compensatory prerequisites for developing flexibility in public services. These findings extend the DCV by demonstrating that public-sector agility depends on the coordinated development of cultural and technological capabilities, and they refine Contingency Theory by highlighting that digital reform outcomes depend on the strategic alignment of institutional conditions. For policymakers, this study highlights the importance of simultaneous and coordinated investment in digital literacy, technological infrastructure, and cultural change to ensure that digital transformation initiatives lead to sustained improvements in public service responsiveness.</div></div>","PeriodicalId":46792,"journal":{"name":"Journal of Innovation & Knowledge","volume":"13 ","pages":"Article 100947"},"PeriodicalIF":15.5,"publicationDate":"2026-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146006425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}