{"title":"Long Term Financial Planning using Financial Performance Analysis and Prospective Analysis in XYZ Workshop","authors":"Hani Novanti, Hasnul Suhaimi","doi":"10.5220/0008432304380449","DOIUrl":"https://doi.org/10.5220/0008432304380449","url":null,"abstract":"","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124011543","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Procurement Business Transformation 2.0: The Remedy of Inefficient Procurement Operations","authors":"Ade Christian Sirait, D. Tricahyono","doi":"10.5220/0008434205950601","DOIUrl":"https://doi.org/10.5220/0008434205950601","url":null,"abstract":": This present research is aim to analyze and evaluate the implementation of the procurement business transformation 2.0 which has been going on from 2014 until 2017 in Telkomsel. Improvement in procurement operation means increasing efficiency in procurement, decreasing of manual processes, increasing self-service tools and reducing changes of order. The transformation aspect consists of three categories: process, technology and people. As qualitative research, data were collected by in-depth interviews with some experts in the procurement from internal Telkomsel as primary data, complemented by observation and secondary data collection. The results confirmed that all aspects (process, technology and people) are important elements in procurement business transformation. The present study suggests that accuracy in the implementation of business transformation will help the company run the business to facing digital industry nowadays to survive and growth for the long term.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130071320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Generations Perspective on Individual Motivation Factors in Creating Knowledge Content for Knowledge Sharing Digital Platform Development: Case Study: West Java Province, Indonesia","authors":"Samuel, A. F. Hendarman","doi":"10.5220/0008431603880394","DOIUrl":"https://doi.org/10.5220/0008431603880394","url":null,"abstract":"In the current era of knowledge, Indonesia's condition is still lagging behind in terms of human resources Human quality is largely determined by the learning method. The traditional method that relies on face-toface meetings through class media and discussion very limited to support the rapid changes in informational and knowledge. Besides, modern learning method such as E-learning and/or online lectures are very rigid in the curriculum. A new concept was conceived as the development of modern learning methods, namely knowledge-sharing based learning method. This learning method uses a digital platform for knowledge sharing activity. This research hopefully provides an overview of people behavior in West Java Province seen from the perspective of the different generation in sharing knowledge through a digital platform. The study was conducted by reviewing individual factors that influence a person's motivation as a content provider on a digital platform. This model was tested by statistical methods on 300 respondents in West Java Province. Qualitative data is taken to explain the results of quantitative data. This study found that content providers are influenced by the ability of content providers, the pleasure of helping others, fears, the rewards gained, and interpersonal trust.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"7 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129134894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"GO-JEK and Platform-based Economy: How Customer Shifting Their Behavior?","authors":"D. Hermawan","doi":"10.5220/0008428201210128","DOIUrl":"https://doi.org/10.5220/0008428201210128","url":null,"abstract":"Makalah dipresentasikan pada 2nd International Conference on Inclusive Business in the Changing World (2nd ICIB 2019). Universitas Katolik Indonesia Atma Jaya. Jakarta, Indonesia, March 6-7, 2019.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"112 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122357279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effects of Fatigue, Role Overload and Stress on Farmer's Work Safety","authors":"Garaika","doi":"10.5220/0008427000130017","DOIUrl":"https://doi.org/10.5220/0008427000130017","url":null,"abstract":"This study aims to examine the effect of fatigue, role overload and stress on the work safety of farmers on the plantation. Respondents in this study were cassava farmers who worked on Way Kanan Lampung plantations. The sampling technique used convenience sampling. The number of respondents is 200 people. The data analysis tool used is Structural Equation Modeling (SEM). This research is different from previous studies that analyzed occupational safety in manufacturing companies, in this study the research settings were farmers who worked on plantations. The results of the study indicate that the work safety model is acceptable. Fatigue and role overload have a positive effect on stress, and stress has a positive effect on farmer's work safety.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"67 29","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120886768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Forecasting Airline Passenger Demand for the Long-Haul Route: The Case of Garuda Indonesia","authors":"Adha Mahmeru Bala Putra, R. Kusumastuti","doi":"10.5220/0008433305300537","DOIUrl":"https://doi.org/10.5220/0008433305300537","url":null,"abstract":": This paper discusses the forecasting of passenger demand for the long-haul route at Garuda Indonesia, which is the legacy air carrier of Indonesia. We focus on routes with the largest share, namely China and Saudi Arabia. We use two forecasting models for this purpose. First is a regression model with the population in each country as the independent variable, and second is the Winter's model that is suitable for data with trend and seasonality characteristics, such as airline passenger. The performance of both methods is analysed using forecast errors, which are a mean squared error (MSE), mean absolute deviation (MAD), mean absolute percentage error (MAPE) and Tracking Signal. The results show that Winter's model is more suitable for the China route, while the regression model is more suitable for Saudi Arabia route. The forecasting results for 2019-2028 show a significant growth of passengers for both routes that must be anticipated by the company.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121657175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Johny Subarkah, R. Karsidi, K. Diharjo, D. T. Kartono
{"title":"Customer Participation in Implementation of Development CSR Hotel for Environmental Conservation","authors":"Johny Subarkah, R. Karsidi, K. Diharjo, D. T. Kartono","doi":"10.5220/0008547207480753","DOIUrl":"https://doi.org/10.5220/0008547207480753","url":null,"abstract":": The hospitality industry sector has now implemented many CSR activities. But the development of CSR in the tourism sector, especially hotels, does not run as fast as other business sectors. Corporate social responsibility is an important thing that needs to be considered for the progress of a country. This study aims to determine the effect of hotel customer participation in developing CSR. The data used is sourced from the distribution of questionnaires and interviews to customers of the Lorin Solo Hotel and Sahid Jaya Solo Hotels. The results of the study indicate that hotel customer participation has a positive influence on hotel CSR development. This means that through the activities of Hotel CSR Development carried out it will have a good effect and make the image of the hotel become increasingly increasing and Micro Farmers as environmental conservation-based businesses become more empowered as partners of Hotels.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"205 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123859935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does Knowledge Management and Organizational Culture Still Out of Consideration in Achieving CRM Success? A Survey on Some Indonesian Academicians and Practitioners","authors":"Edhi Juwono, Yohanes Temaluru","doi":"10.5220/0008428101170120","DOIUrl":"https://doi.org/10.5220/0008428101170120","url":null,"abstract":": Nowadays, we are entering the era of the knowledge-based economy. The era is characterized by factors such as technological innovation, increased competitiveness, and the global nature of markets. The second and third characteristics relate to a customer: competition is a situation where companies in an industry scramble customer; the market is an entity consist of customers. One of the concerns regarding customers is establishing a relationship with the customer—it is known as customer relationship management (CRM). Therefore, this study is intending to investigate the impact of knowledge management on CRM success with the moderation of corporate culture. The data were obtained through an electronic questionnaire, by random sampling, fulfilled by some academician, consultant, and practitioners in information systems, and it involved 31 respondents. The result shows that for some Indonesian academicians and practitioners, CRM success does not deal with knowledge management and organizational culture.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131364519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using the Biometric System in the Implementation of Digitalization in Pension Payment Services","authors":"Rizky Bachrudin, Dorien Kartikawangi","doi":"10.5220/0008432704820489","DOIUrl":"https://doi.org/10.5220/0008432704820489","url":null,"abstract":"PT TASPEN (Persero) as a state-owned enterprise which is regulated as a pension fund management institution for all government employees consisting of Civil Servant, Head of Government, up to Board Member with a total number of participants reaches 6.7 million participants consisting of 4, 2 million active participants and 2.5 million retired participants. As government agencies that have to serve the community and have an obligation to pay dividends to the SOE ministries, the effectiveness of services is the main key to make the management of the company profitable for the country. From the main key of the service, then TASPEN makes an innovation by using the biometric system which used on pattern recognition. To obtain the data, the authors make observations, interviews, and studies of supporting documents concerning TASPEN in realizing the digitalization of pension payments that the process has been initiated since 2014. Data processing techniques used to perform data reduction because the data obtained from interviews, observation, and supporting documents are quite complex. The findings in this study are that technology can be understood in all generations (baby boomers generations included), the level of customer satisfaction remains high, communication channels are diverse, and the process of Digitalization gets a psychological challenge.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127557923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategy Development of MSMEs In Order to Face of Industrial Revolution 4.0","authors":"E. Yudhaputri, D. U. Daihani","doi":"10.5220/0008430002540262","DOIUrl":"https://doi.org/10.5220/0008430002540262","url":null,"abstract":": Today we are facing the industrial revolution 4.0, the stage where the problems cannot be solve without internet. The Internet of things (IoT) and Artificial Intelligence are coloring the way of conducting a company. Therefore, entering this era, every company including Micro, Small and Medium Enterprises (MSMEs) is required to have the ability to change and adapt to technological developments. Considering this situation, some interesting question are, is the MSMEs in Indonesia are ready to adapt and take advantage of this technological change? What is the appropriate strategy for enhancement the MSMEs in order to survive and developed in this circumstance? The MSMEs have a significant role in the national economy. This can be seen by the amount of business unit that reached more than 55.6 million units in 2011-2012, which involves more than 107 million workers. Meanwhile, the Big company has only 5 thousand business units and involves about 3 million workers. The MSMEs can penetrate to the wider market, more flexible, can provide income sources for broaden communities, and has more resilience to the economic crisis, as proven in year 1998. Considering these characteristics, the government must pay attention to such issues. By fostering the MSMEs, Indonesia can create small, strong and advanced entrepreneurs who have technological capabilities. This paper temps to analyze and discuss the various strategies needed to build MSMEs in order to have adaptability in this era of industrial revolution.","PeriodicalId":431248,"journal":{"name":"Proceedings of the 2nd International Conference on Inclusive Business in the Changing World","volume":"228 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132133269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}