MAP (Jurnal Manajemen dan Administrasi Publik)最新文献_第9页

KUALITAS PELAYANAN DI KANTOR KECAMATAN MANDAH KABUPATEN INDRAGIRI HILIR 服务质量在下游的英德拉吉里区长办公室

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-07-13 DOI: 10.37504/map.v3i3.266

Jurnalmap Map, Sy. Dewi Marisa, H. Susanto, Sri Mulyani

{"title":"KUALITAS PELAYANAN DI KANTOR KECAMATAN MANDAH KABUPATEN INDRAGIRI HILIR","authors":"Jurnalmap Map, Sy. Dewi Marisa, H. Susanto, Sri Mulyani","doi":"10.37504/map.v3i3.266","DOIUrl":"https://doi.org/10.37504/map.v3i3.266","url":null,"abstract":"This study aims to describe the quality of service in the Mandah District Office of Indragiri Hilir Regency. The method used in this research is descriptive qualitative researched only one variable about the quality of service. The results of the study are based on the quality dimension which consists of: Tangibles, the community states that the officers in providing services are quite good with neatly dressed and polite. Physical facilities such as waiting rooms are quite comfortable, queues are very organized, thus speeding up the service process. Reliability is quite good, that is, the community is easy and the process of arranging services is not complicated. Responsiveness of employees to criticism and complaints of the community, responded well and immediately followed up. Besides that, employees are present at the service office on time, so that if there are people who come directly served well. Assurance is discipline, courtesy and friendliness of employees is quite good as evidenced by the service users who come welcomed by employees to ask things they can help. Empathy of employees who include attention to the community who come to the public service unit asked their needs and provide explanations that are easily understood by the community at large. \u0000 \u0000Keywords: service quality","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132050774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH KOMPENSASI DAN MOTIVASI KERJA TERHADAP KINERJA MELALUI KEPUASAN KERJA GURU NON PNS DI SMK NEGERI 1 BANYUANYAR PROBOLINGGO 工作补偿和动机的影响，通过职业教师在SMK land 1的工作满意度对工作表现的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-07-13 DOI: 10.37504/map.v3i3.263

Jurnalmap Map, Agus Yudiyanto, Mei Indrawati, Chandra Kartika

{"title":"PENGARUH KOMPENSASI DAN MOTIVASI KERJA TERHADAP KINERJA MELALUI KEPUASAN KERJA GURU NON PNS DI SMK NEGERI 1 BANYUANYAR PROBOLINGGO","authors":"Jurnalmap Map, Agus Yudiyanto, Mei Indrawati, Chandra Kartika","doi":"10.37504/map.v3i3.263","DOIUrl":"https://doi.org/10.37504/map.v3i3.263","url":null,"abstract":"This research was conducted at SMK Negeri 1 Banyuanyar Jln. Klenang Lor No. 100 Banyuanyar Probolinggo Regency. This study aims to analyze the effect of compensation, work motivation, and performance through job satisfaction of Non PNS teachers in SMK Negeri 1 Banyuanyar Probolinggo. The population in this study were all non civil servant teachers of SMK Negeri 1 Bayuanyar Probolinggo, amounting to 33 people. The analytical method of this study uses path analysis. The results showed that compensation had a significant effect on job satisfaction, work motivation had a significant effect on job satisfaction, compensation had a significant effect on performance, motivation had no significant effect on employee performance, job satisfaction significant effect on employee performance, compensation has a significant effect on performance through job satisfaction of non PNS teachers, work motivation has a significant effect on performance through job satisfaction of Non PNS teacher SMK Negeri 1 Banyuanayar Probolinggo. \u0000 \u0000Keywords: compensation, work motivation, job satisfaction and performance.","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128053045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH SERVANT LEADERSHIP DAN MOTIVASI TERHADAP KINERJA ANGGOTA SUBDIT REGIDENT DITLANTAS POLDA JATIM JATIM区次级登记员绩效的影响及动机

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.246

Jurnalmap Map, Hendik Arianto, Indra Prasetyo, Mei Indrawati

{"title":"PENGARUH SERVANT LEADERSHIP DAN MOTIVASI TERHADAP KINERJA ANGGOTA SUBDIT REGIDENT DITLANTAS POLDA JATIM","authors":"Jurnalmap Map, Hendik Arianto, Indra Prasetyo, Mei Indrawati","doi":"10.37504/map.v3i2.246","DOIUrl":"https://doi.org/10.37504/map.v3i2.246","url":null,"abstract":"A success of an organization is the role of the human resources involved. Therefore, it takes a qualified individual quality to manage the organization. The things related to human resources are leadership, leadership is often equated with a comfort, a pleasant position and always desired by many people. However, in the reform era as it is today, the perspective of leadership has shifted where most of the leaders just ordered, demanded to be served, and lacked care for subordinates or what happened in the field, the process of devolution of power too much favored. The type and approach of this proposed research is causality research, which is a study focused on proving the influence of servant leadership and motivation as independent variables on the performance of members of the Regencies Sub-Directorate of Ditlantas of East Java Regional Police as dependent variables. The design of this study is to research carried out by using a questionnaire instrument. From the description of the results of the discussion of research Influence of Servant Leadership and Motivation Performance Against Members Subdit Regident which has been discussed above, researchers can draw the conclusion that the form of servant leadership (Servant Leadership) and be able to motivate much needed in the middle of the environment at work at the moment to improve performance member.Keywords: servant leadership, motivation, performance","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130258509","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

EVALUASI POLA TATA KELOLA BADAN LAYANAN UMUM DAERAH DI RUMAH SAKIT KUSTA SUMBERGLAGAH MOJOKERTO 评估glagah MOJOKERTO麻风病院区域服务机构治理模式

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.248

Jurnalmap Map, Lukas, H. Susanto

{"title":"EVALUASI POLA TATA KELOLA BADAN LAYANAN UMUM DAERAH DI RUMAH SAKIT KUSTA SUMBERGLAGAH MOJOKERTO","authors":"Jurnalmap Map, Lukas, H. Susanto","doi":"10.37504/map.v3i2.248","DOIUrl":"https://doi.org/10.37504/map.v3i2.248","url":null,"abstract":"The purpose of the BLU (Public Service Agency) is to improve services to the community in order to advance general welfare by providing flexibility in financial management based on economic and productivity principles, and the application of sound business practices. Improving service performance is one of the main requirements for changing the status of government institutions to BLU. Research to describe the evaluation of Public Service Agency Governance Patterns at Sumberglagah Mojokerto Leprosy Hospital. The social, political and economic conditions have been considered by the hospital as a Regional Public Service Agency at the time of the hospital's business plan development for development plan policies. Implementer disposition has been implemented well. So the implementation of Public Service Agency Governance Pattern in Sumber Lepah Leprosy Hospital has been implemented optimally. Even though the hospital has implemented it as a Regional Public Service Agency, it still needs subsidies from the local and central government to meet budgetary needs. \u0000Keywords: policy implementation, public service bodies, flexibility","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131399054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

PENGARUH KEDISIPLINAN DAN KEPEMIMPINAN KEPALA SEKOLAH TERHADAP KINERJA GURU DI SMAN 1 BALUNG KABUPATEN JEMBER 校长的纪律和领导对江伯县斯曼1号教师表现的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.247

Jurnalmap Map, Herik Mai Arifin, H. Susanto, Sri Juni Woro Astuti

引用次数: 0

PELAKSANAAN SISTEM ADMINISTRASI AKADEMIK DI UNIVERSITAS ISLAM JEMBER 伊斯兰大学实行学术管理制度

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.245

Jurnalmap Map, Ach Ilyasi, H. Susanto, Sri Juni Woro Astuti

引用次数: 0

PENGARUH KOMUNIKASI, TINGKAT PENDIDIKAN, DAN PROFESIONALISME TERHADAP KUALITAS PELAYANAN DI KANTOR BERSAMA SAMSAT KABUPATEN PAMEKASAN 沟通、教育水平和专业精神对帕美卡桑县车管所服务质量的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.252

Jurnalmap Map, S. Wahyudi, Indra Prasetyo, Chamariyah Ôçä

引用次数: 1

PENGARUH SISTIM PENGHARGAAN DAN EMOTIONAL QUOTIONS TERHADAP KINERJA MELELUI PRESTASI KERJA TENAGA PENGAJAR DI SMK AHMAD YANI KOTA PROBOLINGGO 奖励系统和情绪引用对PROBOLINGGO市SMK AHMAD YANI的教师工作表现的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.249

Jurnalmap Map, Ngatina Ôçä, Mei Indrawati, Chandra Kartika

{"title":"PENGARUH SISTIM PENGHARGAAN DAN EMOTIONAL QUOTIONS TERHADAP KINERJA MELELUI PRESTASI KERJA TENAGA PENGAJAR DI SMK AHMAD YANI KOTA PROBOLINGGO","authors":"Jurnalmap Map, Ngatina Ôçä, Mei Indrawati, Chandra Kartika","doi":"10.37504/map.v3i2.249","DOIUrl":"https://doi.org/10.37504/map.v3i2.249","url":null,"abstract":"This study examines the decline in the performance of teaching staff in carrying out their duties as teachers. The purpose of this study is to know the extent of appreciation and emotional quotions in improving performance through the work performance of teaching staff at SMK AHMAD-YANI Probolinggo City. Analysis of the data used in this study is to test the path analisyis to determine the direct influence and indirect influence between the independent variable and the dependent variable. The results of this study show that there are significant and positive influences between rewards and performance as well as the work performance of teaching staff and awards can improve performance through work performance. Emotional quotions have a positive and significant effect on performance and work performance with emotional control questions are good able to improve performance through the work performance of teaching staff. Award and Emotional quotions can improve teaching staff performance together through work performance. \u0000Keywords: awards, emotional quotions, job performance","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126350561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH MOTIVASI KERJA, REMUNERASI DAN KEPUASAN KERJA TERHADAP KINERJA PEGAWAI KANTOR PENGAWASAN DAN PELAYANAN BEA DAN CUKAI TIPE MADYA PABEAN A PASURUAN 工作动机、监督和税务部门工作人员工作表现的薪酬和满意度的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.250

Jurnalmap Map, Nuni Wahyuni, C. Hartati, Ruddy Winarko

{"title":"PENGARUH MOTIVASI KERJA, REMUNERASI DAN KEPUASAN KERJA TERHADAP KINERJA PEGAWAI KANTOR PENGAWASAN DAN PELAYANAN BEA DAN CUKAI TIPE MADYA PABEAN A PASURUAN","authors":"Jurnalmap Map, Nuni Wahyuni, C. Hartati, Ruddy Winarko","doi":"10.37504/map.v3i2.250","DOIUrl":"https://doi.org/10.37504/map.v3i2.250","url":null,"abstract":"The purpose of this research is to describe the Influence of Motivation, Remuneration and Job Satisfaction on Employee Performance to Employees of Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Pabean A Pasuruan. To know the significant influence of Motivation, Remuneration and Job Satisfaction on Employee Performance partially or simultaneously and to know among Motivation, Remuneration and Job satisfaction factors that have dominant influence to Employee Performance. The Population in this research were all employees of Executives Office of Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Pabean A Pasuruan 68 people. The results descriptive analysis show that Motivation mean 4.42, mean remuneration 4.18, job satisfaction mean 4.23 and employee performance with mean of 4.37 already in very high condition range 268 scale. Motivation, Remuneration and Job Satisfaction partially or simultaneously have a significant effect on Employee Performance. Of the three variables that are used as Employee Performance predictor, the remuneration variable is identified as the strongest variable affecting Employee Performance compared to the other two variables, namely Motivation, and Job Satisfaction.Keywords: motivation, remuneration, job satisfaction, employee performance","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122488395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH MOTIVASI KERJA, KECERDASAN EMOSIONAL DAN KOMITMEN INDIVIDU TERHADAP KINERJA PERSONEL SUBDEN 3 DEN A PELOPOR SATUAN BRIMOB POLDA JATIM DI PAMEKASAN 工作动机、情感智慧和个人对pame现代性工作组JATIM工作组成员绩效的影响

MAP (Jurnal Manajemen dan Administrasi Publik) Pub Date : 2020-04-20 DOI: 10.37504/map.v3i2.254

Jurnalmap Map, Safril Selfianto, Indra Prasetyo, Chamariyah

引用次数: 0