Jurnalmap Map, S. Wahyudi, Indra Prasetyo, Chamariyah Ôçä
{"title":"沟通、教育水平和专业精神对帕美卡桑县车管所服务质量的影响","authors":"Jurnalmap Map, S. Wahyudi, Indra Prasetyo, Chamariyah Ôçä","doi":"10.37504/map.v3i2.252","DOIUrl":null,"url":null,"abstract":"The objective of this research is to obtain the right data and information to analyze the data. Specifically this study aims: To determine the effect of communication, level of education and professionalism on the quality of service in the office with Samsat Pamekasan District. The author makes an employee at the Office Samsat Pamekasan as a population, which totals amounted to 34 people. Given the population is quite small so that the sample taken as large as the population (total sample of 34 people). Based on the results of this research data analysis, communication, education level and professionalism simultaneously and significantly influence the quality of service in the office together Samsat Pamekasan District. While the partial test is only the variable level of education and professionalism that positively affect the quality of service in the office with Samsat Pamekasan District.Keywords: communication, level of education, professionalism, service quality","PeriodicalId":400969,"journal":{"name":"MAP (Jurnal Manajemen dan Administrasi Publik)","volume":"69 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"PENGARUH KOMUNIKASI, TINGKAT PENDIDIKAN, DAN PROFESIONALISME TERHADAP KUALITAS PELAYANAN DI KANTOR BERSAMA SAMSAT KABUPATEN PAMEKASAN\",\"authors\":\"Jurnalmap Map, S. Wahyudi, Indra Prasetyo, Chamariyah Ôçä\",\"doi\":\"10.37504/map.v3i2.252\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"The objective of this research is to obtain the right data and information to analyze the data. Specifically this study aims: To determine the effect of communication, level of education and professionalism on the quality of service in the office with Samsat Pamekasan District. The author makes an employee at the Office Samsat Pamekasan as a population, which totals amounted to 34 people. Given the population is quite small so that the sample taken as large as the population (total sample of 34 people). Based on the results of this research data analysis, communication, education level and professionalism simultaneously and significantly influence the quality of service in the office together Samsat Pamekasan District. While the partial test is only the variable level of education and professionalism that positively affect the quality of service in the office with Samsat Pamekasan District.Keywords: communication, level of education, professionalism, service quality\",\"PeriodicalId\":400969,\"journal\":{\"name\":\"MAP (Jurnal Manajemen dan Administrasi Publik)\",\"volume\":\"69 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2020-04-20\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"MAP (Jurnal Manajemen dan Administrasi Publik)\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.37504/map.v3i2.252\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"MAP (Jurnal Manajemen dan Administrasi Publik)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.37504/map.v3i2.252","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
PENGARUH KOMUNIKASI, TINGKAT PENDIDIKAN, DAN PROFESIONALISME TERHADAP KUALITAS PELAYANAN DI KANTOR BERSAMA SAMSAT KABUPATEN PAMEKASAN
The objective of this research is to obtain the right data and information to analyze the data. Specifically this study aims: To determine the effect of communication, level of education and professionalism on the quality of service in the office with Samsat Pamekasan District. The author makes an employee at the Office Samsat Pamekasan as a population, which totals amounted to 34 people. Given the population is quite small so that the sample taken as large as the population (total sample of 34 people). Based on the results of this research data analysis, communication, education level and professionalism simultaneously and significantly influence the quality of service in the office together Samsat Pamekasan District. While the partial test is only the variable level of education and professionalism that positively affect the quality of service in the office with Samsat Pamekasan District.Keywords: communication, level of education, professionalism, service quality
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