{"title":"Making LibGuides Work: Student Interviews and Usability Tests","authors":"Kate Conerton, C. Goldenstein","doi":"10.1080/10875301.2017.1290002","DOIUrl":"https://doi.org/10.1080/10875301.2017.1290002","url":null,"abstract":"ABSTRACT This article discusses student use of and feedback on LibGuides in an academic library. The authors conducted interviews and usability tests with on-campus and distance students to determine their preferences and expectations, as well as to identify specific pain points. Based on the findings, the authors changed LibGuides best practices at their institution and overhauled the LibGuides index page.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2017.1290002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47841470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Going Beyond the One-Shot: Spiraling Information Literacy Across Four Years","authors":"S. Egan, A. Witt, S. Chartier","doi":"10.1080/10875301.2017.1290003","DOIUrl":"https://doi.org/10.1080/10875301.2017.1290003","url":null,"abstract":"ABSTRACT Many institutions overwhelm the first year seminar with “one-shot” library instruction sessions, which are not necessarily linked to any form of assignment or assessment. So how can librarians maintain information literacy instruction throughout a student's academic career? Data collected by the Rivier University librarians showcases the ability to implement information literacy more effectively by streamlining and leveling it out over a four-year period.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2017-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2017.1290003","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48533702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Scalable Equals Asynchronous and Asynchronous Equals Boring. Or Does It?","authors":"Liz Thompson, Howard S. Carrier","doi":"10.1080/10875301.2016.1241202","DOIUrl":"https://doi.org/10.1080/10875301.2016.1241202","url":null,"abstract":"ABSTRACT This article reports on recent work to introduce a model of scalable, asynchronous library instruction into the First-Year Writing Program at James Madison University inspired by the premise: Scalable equals asynchronous and asynchronous equals boring. Or does it? The authors describe how a small team from Libraries & Educational Technologies at James Madison University planned and built an asynchronous, modular tutorial series, primarily designed to motivate students to engage with the library instruction contained within it. Information literacy instruction was provided using a tool called “Guide on the Side” and employed short scenario videos and additional content, followed by activities and assessment, in order to improve student outcomes and engagement. In this foundational program, the new and engaging asynchronous materials became the first step of a library instruction model that aimed to reach as many students as possible, while still being sustained by one librarian.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1241202","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts vs. Librarian Transcripts","authors":"Vera J Lux, Linda Rich","doi":"10.1080/10875301.2016.1248585","DOIUrl":"https://doi.org/10.1080/10875301.2016.1248585","url":null,"abstract":"ABSTRACT To determine if undergraduate student information desk assistants were effectively staffing the library's chat reference service, librarians at Bowling Green State University embarked on a chat transcript analysis project, comparing the performance of librarians to student assistants. Although student desk assistants generally did not perform as well as librarians, it was concluded that with a renewed emphasis on continual oversight and training, students were a very viable option for staffing a chat reference service.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1248585","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809143","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chasing the White “WHALE”: A Case Study in Using iPads to Promote Active Learning","authors":"Alexandra Harrington, A. Libby","doi":"10.1080/10875301.2016.1252454","DOIUrl":"https://doi.org/10.1080/10875301.2016.1252454","url":null,"abstract":"ABSTRACT In order to encourage more active learning in the library classroom, the college librarians at the Tidewater Community College/City of Virginia Beach Joint-Use Library turned one of their library instruction classrooms into a dynamic and flexible space using movable seating and iPads. This article explores the reasons for making such a change, the benefits of doing so, how the new classroom has affected librarians' teaching methods, and gives specific information about apps used for class activities.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1252454","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Research Performance Support: Connecting Online Graduate Students from the LMS to the Library","authors":"Kimberley Read, M. Morasch","doi":"10.1080/10875301.2016.1240736","DOIUrl":"https://doi.org/10.1080/10875301.2016.1240736","url":null,"abstract":"ABSTRACT Universities expand their online graduate programs daily, which challenges academic librarians to maintain research support and information literacy instruction for the growing number of online students. Performance support offers a scalable solution to the problems of limited time and staffing that academic librarians face. When embedded in the learning management system throughout a course or program, performance support provides point of need research help and scaffolds students' information literacy development. Librarians are able to focus their limited time helping students with their more advanced research needs.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1240736","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809089","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using a Murder Mystery to Teach Evaluation Skills: A Case Study","authors":"Elise A. Blas","doi":"10.1080/10875301.2016.1169468","DOIUrl":"https://doi.org/10.1080/10875301.2016.1169468","url":null,"abstract":"ABSTRACT Evaluation of sources and information is an important part of information literacy and the research process. Evaluation skills and their application to daily life might be reduced to a checklist in a one-shot lesson or a semester-long information literacy class. To demonstrate the transferability of evaluation skills, one teaching librarian created an active-learning, online murder mystery to engage students. Instructors have established using games as an active-learning lesson in the face-to-face classroom. A murder mystery game challenges students to evaluate information from the course, verify the information using online searches, and demonstrate critical thinking skills in the context of a game. This case study explains the rationale of using such a game in an online, semester-long class, the process of creating the mystery, and its benefits in the virtual classroom.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1169468","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Students Weigh In: Usability Test of Online Library Tutorials","authors":"T. Held, Laura Gil-Trejo","doi":"10.1080/10875301.2016.1164786","DOIUrl":"https://doi.org/10.1080/10875301.2016.1164786","url":null,"abstract":"ABSTRACT Librarians can improve their online tutorials by borrowing usability testing techniques from the computer science field to improve the human-computer interface. This study involved a multimethod usability test of librarian-created tutorials to determine what students learned, how they felt on several affective questions, and what they suggested for improving the tutorials. Results of pre- and post-tests showed that student knowledge increased, and surveys and focus group findings lean to several suggestions for improving engagement and placing tutorials where they will be most effective. This case study demonstrates the value of user input to improve the effectiveness of online instruction for information literacy.","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1164786","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59809001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Introduction to Information Behaviour","authors":"James Watson","doi":"10.1080/10875301.2016.1163634","DOIUrl":"https://doi.org/10.1080/10875301.2016.1163634","url":null,"abstract":"Nigel Ford is a retired Professor of Information Science at Sheffield University, and former Director of Research and Head of the Educational Informatics Research Group. Introduction to Information...","PeriodicalId":35377,"journal":{"name":"Internet Reference Services Quarterly","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2016-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10875301.2016.1163634","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59808958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}