{"title":"Investigating The Effect Of Brand Identity On Brand Evaluation And Creating Customer Loyalty","authors":"M. Taheri, K. Hamdi","doi":"10.52547/jabm.2.4.85","DOIUrl":"https://doi.org/10.52547/jabm.2.4.85","url":null,"abstract":"Email: 414taheri@gmail.com هدیکچ رد یرادافو دنناوتب ناریدم هک دنتسه قفوم ییاهدنرب زورما رازاب رد رب دنرب تیوه ریثات یسررب هب رضاح شهوژپ .دننک داجیا ار یرتشم )سادیدآ یشزرو کاشوپ( نایرتشم یرادافو داجیا و دنرب یبایزرا یم یفیصوت شهوژپ نیا .دزادرپ امیپ فده ظاحل هب و یشی نایرتشم هعومجم شهوژپ نیا هعماج و تسا یدربراک یگدنیامن اه یم نارهت رهش حطس رد سادیدآ ی دشاب . روظنم نیدب هنومن یا مجح هب 483 زا )دودحمان یرامآ هعماج هب هجوت اب( رفن یگدنیامن اه دروم تاعلاطا و دش باختنا نارهت رهش رد دنرب نیا ی هلیسو هب زاین همانشسرپ ،دیدرگ یروآ عمج همانشسرپ یا ییاور ک یافلآ هلیسو هب نآ ییایاپ و یدییات یلماع لیلحت کینکت زا نآ هزاس لیلحت هیزجت روظنم هب سپس .تفرگ رارق قیدصت دروم خابنورک هداد اه هیضرف نومزآ و اه اب و یراتخاس تلاداعم یبای لدم زا ، یاهرازفا مرن کمک سا یرامآ یپ سا هخسن سا 22 هسخن و 22 / 8 لرزیل یم ناشن شهوژپ تایضرف نومزآ جیاتن .دیدرگ هدافتسا دهد هب دامتعا و هدش کرد شزرا و لوصحم تیفیک رب دنرب تیوه هک کرد شزرا و لوصحم تیفیک و دراد یرادانعم و میقتسم ریثات دنرب ب یرادافو رب یرادانعم و میقتسم ریثات دنرب هب دامتعا و هدش دنرب ه رب یرادانعم و میقتسم ریغ ریثات دنرب تیوه نینچمه و دنراد صاخ یدنرب اب یرتشم هک یماگنه .دراد دنرب هب یرادافو تیوه یم یبای رظن دروم دنرب هب تبسن یو تواضق رب رما نیا ،دنک یم یرادافو ببس ،تیاهن رد و هتشاذگ تبثم رثا یم سپ .ددرگ ناوت رط زا دنرب تیوه هک تفگ کرد شزرا ،لوصحم تیفیک قی و هدش یم نایرتشم یرادافو بجوم دنرب هب دامتعا .دوش هژاو ياه يدیلک یرادافو ،دنرب تیوه یشخبرثا ،دنرب تیوه داجیا ،دنرب هب نایرتشم یرادافو Abstract Successful brand are the market today that managers can create customer loyalty. This study examines impact of the influence of customer brand identification on brand Evaluation and loyalty development (Adidas Sport Clothing). This study is a descriptive survey. The sample collection agencies adidas customer in the city of Tehran. For this purpose, a sample of 384 people (according to the population unlimited) brand dealers in Tehran were selected. The information required by the questionnaire were collected. Its validity was confirmed by Confirmatory factor analysis and its reliability was verified by Cranach’s alpha. So in order to analyze data and test hypothesis, used structural equation modeling with the help of two statistical software SPSS Version 22 and LISREL Version 8/72. This finding suggests that the brand identification has a direct and significant influence on product quality, perceived value and brand trust. Product quality, perceived value and brand trust has a direct and significant influence on brand loyalty, also the brand identification has indirect and significant influence on brand loyalty.When a customer identifies with a particular brand, it has a positive effect on their judgment of the brand and ultimately leads to loyalty. Finally, it can be said that brand identity through product quality, perceived value and brand trust can create customer loyalty. Keyword brand identification, the effectiveness of brand identification, brand loyalty, create customer loyalty. نایرتشم یرادافو داجیا و دنرب ","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121830080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effect Of Bilateral Investment Treatie On The Flow Foreign Direct Investment In Developing Countries","authors":"mostafa heidari haratemeh","doi":"10.52547/jabm.2.4.113","DOIUrl":"https://doi.org/10.52547/jabm.2.4.113","url":null,"abstract":"","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129163221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Amir Azadarmaki, A. Davoodi, amirreza alizadehmajd
{"title":"Designing A Marketing Model Based On Entrepreneurship And Innovation In Knowledge-Based Companies","authors":"Amir Azadarmaki, A. Davoodi, amirreza alizadehmajd","doi":"10.52547/jabm.2.3.15","DOIUrl":"https://doi.org/10.52547/jabm.2.3.15","url":null,"abstract":"Email: majd.amirreza@gmail.com هدیکچ یبایرازاب زا مهم رت ی ن ناکرا ره بسک راکو ی تسا اما یبایرازاب هب شور یاه لومعم رگید یوگخساپ طیحم بسک مطلاترپ راکو هک اب کسیر و مدع نانیمطا هارمه ،تسا تسین . تیهام هتسجرب یبایرازاب و ،ینیرفآراک یوجتسج تصرف ییاه یارب لیدبت نآ اه هب هدیا یاه یلمع و رازاب .تسا لدم یبایزرا اب نیا رد دوجوم یاه تکرش یارب یلدم دوبمک هزوح شناد یاه .دش هدید ناینب شهوژپ رضاح ظاحلزا و یدربراک فده ظاحلزا شور یفیک م ی دشاب ادتبا هداد ت قیرط زا یفیک یاه نومضم لیلح و هبحاصم همین یاه صخاش ناگربخ طسوت سپس ،دیدرگ یروآدرگ هتفایراتخاس یاه .دندش لابرغ رد صخاش همادا ،لدم قلخ یاتسار رد جرختسم یاه هورگ ینوناک هورگ هسلج رد و ناگربخ طسوت کی ره .دیدرگ یدنب هفلؤم زا م و اه هناگادج طبترم میهاف مرن طسوت ادوک سکام رازفا ساسا رب شهوژپ نیا لدم تیاهنرد .تسا هدش میسرت و لیلحت یروآون و ینیرفآراک رب ینتبم یبایرازاب راهچ هب یبایرازاب دعب هکبش ،یراتفاب ینیرفآراک و ینورد رگتیاده هتسه ،هنانیرفآراک یاه دراوم نیا زا مادکره هک ینیرفآون یم هفلؤم نیدنچ یاراد ،دشاب .دیدرگ یحارط هژاو ياه يدیلک ،یروآون ،هنانیرفآراک یبایرازاب ،ینیرفآراک ،یبایرازاب تکرش اه ی شناد نب نای Abstract Marketing is one of the most important pillars of any business, but marketing in other conventional ways does not respond to the turbulent business environment that is associated with risk and uncertainty. The salient nature of marketing and entrepreneurship is the search for opportunities to turn them into practical and marketable ideas. By evaluating the existing models in this field, there was a lack of a model for knowledgebased companies. The present study is applied in terms of purpose and qualitatively in terms of method. First, qualitative data were collected through content analysis and semi-structured interviews, then the indicators were screened by experts. Then, the extracted indicators in order to create the model were grouped by experts and in the focus group meeting. Each of the related components and concepts were analyzed and mapped separately by Max Koda software. Finally, the model of this research was designed based on entrepreneurshipbased marketing and innovation into four dimensions: contextual marketing, entrepreneurial networks, internal guiding core, and innovative entrepreneurship, each of which has several components.","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128002529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategy As Thoughts Multiplicity: The Innovative Participatory Learning Metaphor-Drama Research","authors":"M. Taghavifard, amir mohammad khani, F. Lotfi","doi":"10.52547/jabm.2.3.48","DOIUrl":"https://doi.org/10.52547/jabm.2.3.48","url":null,"abstract":"Email: flotfi@ymail.com هدیکچ تخانش سیورس ییاسانش و نایرتشم عونت هب هجوت اب هددوس یاه سیورس ینوگانوگ و کناب نایرتشم زا روشک یکناب ماظن رد اه لاح رد یرتشم اب طابترا تیریدم .تسا رادروخرب ییلااب تیمها هداد صاصتخا دوخ هب تراجت یایند رد ار یزکرم هتسه رضاح ،تسا باتش هکبش ناریا رد هدافتسا دروم یکناب نیب هکبش نیرتمهم نیارد .دشاب یم شهوژپ زا هدافتسا اب نونف هداد شخب هب یواک یدنب هبتر و ب باتش هکبش رد نایرتشم یدنب دوبهب لدم کی زا هدافتسا ا رب ینتبم یواک هداد هتفای و دیرخ بوانت ،دیرخ یگزات غلبم جرخ هدش یارب یرخ د دش هتخادرپ ه کناب هک یوحن هب نیا رد دنناوتب اه نیودت هب و هدومن یبایزرا و لیلحت ار دوخ نایرتشم راتفر هکبش .دنزادرپب نایرتشم اب دروخرب رد رثوم یاهتسایس تهج نینچمه تاعلاطم قیرط زا تاعلاطا شیازفا و هباشم تاعلاطم یسررب یروآدرگ رظن دروم لدم اب طبترم تاعلاطا ،یتنرتنیا و یا هناخباتک ًاتیاهن .دش FMW + R تهج یلدم هشوخ و کناب نایرتشم یدنب شنکارت اد ناشن قیقحت جیاتن .دیدرگ هئارا اهنآ یاه هعسوت لدم هک د هتفای FMW + R لدم هب تبسن یرتلااب تقد زا RFM هیاپ رادروخرب کناب لدم نیا زا هدافتسا اب و تسا یم اه نایرتشم دنناوت لدابت هکبش رد لاعف ییاسانش ار )باتش(یکناب نیب نایرتشم و دننک لاناک و هبنج زا ار هنیزهرپ یطابترا یاه تاعلاطا و دزمراک نازیم ی رگومد کیفا .دنهد صیخشت هژاو ياه يدیلک هداد هتسد ،یواک ،یدنب هشوخ یدنب ، هبتر ،کناب ،نایرتشم یدنب یرتشم اب طابترا تیریدم ، RFM Abstract Knowing customers and identifying profitable services is of great importance due to the diversity of bank customers and the variety of services in the country's banking system. Customer relationship management is currently the core of the business world, the most important interbank network used in Iran is the Shetab network. In this research, data mining techniques are used to segment and rank customers in the Shetab network, using an improved data mining model based on recent purchasing, purchase frequency and amount spent on purchases so that banks can behave in this network. Analyze and evaluate your customers and formulate effective policies in dealing with customers. Also, in order to review similar studies and increase information through library and internet studies, information related to the model was collected. Finally, R + FMW presented a model for clustering bank customers and their transactions. The results showed that the developed R + FMW model has a higher accuracy than the basic RFM model, and using this model, banks can identify customers active in the interbank exchange network (acceleration) and customers and costly communication channels. In terms of fees and demographic information.","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125819147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategy As Thoughts Multiplicity: The Innovative Participatory Learning Metaphor-Drama Research","authors":"Nima Eskandarinia","doi":"10.52547/jabm.2.3.30","DOIUrl":"https://doi.org/10.52547/jabm.2.3.30","url":null,"abstract":"Email: nima.eskandarinia@srbiau.ac.ir هدیکچ موهفم هراعتسا زا یهوبنا اب کیژتارتسا تیریدم یزاس هدش هارمه اه یارب کیژتارتسا تیریدم هزوح نارظنبحاص ،نونک ات زابرید زا .تسا لیثمت زا یژتارتسا موهفم فیرعت هیبشت و اه هدرب هرهب یعونتم یاه .دنا د ،شهوژپ نیا ماجنا زا فده ییارگاو کر یاضعا نیب یتخانش یاه یگناگدنچ نیا یعامتجا تاریثات لیلحت ،یژتارتسا موهفم زا نامزاس اًتیاهن و نامزاس یاضعا یناهنپ تامادقا و اهراتفر یور رب یموهفم هب یموهفم ییارگمه هب یبایتسد یاتسار رد نامزاس یاضعا شزومآ هراعتسا هناروآون شور کمک همانشیامن ای یهوژپ یم هدنریگد .دشاب شور کمک هب هک تسا دنمشزرا تهج نیا زا هلاقم هناروآون یسانش کمک یژتارتسا موهفم زا ناربراک ینهذ یناعم کرد هب هراعتسا لیلحت یم توافت صیخشت ثعاب ،دنک تشادرب نیب یتخانش یاه ینهذ یاه یم یژتارتسا موهفم زا ناربراک هرهب اب ،دوش لیلحت زا یرادرب شیامن همان لکش لامتحا هب تبسن یا هنحص تشپ یاهراتفر یریگ یم رادشه نامزاس رد )یناهنپ( تکرش ،شهوژپ نیا رد دهد هتفای .تسا هدش باختنا یدروم هعلاطم یارب روسناسآوریه یاه هناگدنچ زا یکاح شهوژپ موهفم دروم رد نامزاس یاضعا یرادنپ لکش لامتحا و یژتارتسا یناهنپ یاهراتفر یریگ .تسا هژاو ياه يدیلک هناگدنچ هباثم هب یژتارتسا ،کیژتارتسا ینیبرات ،هراعتسا ،یرادنپ همانشیامن Abstract The conceptualization of strategic management is accompanied by a multitude of metaphors. For a long time now, experts in the field of strategic management have used various allegories and similes to define the concept of strategy. The purpose of this study was to understand the cognitive divergences between members of the organization from the concept of strategy, analyze the social effects of this conceptual multiplicity on the behaviors and covert actions of members of the organization and finally train members to achieve conceptual convergence using the innovative metaphorplay method is a learner research. The article's innovative methodology is valuable because it helps metaphorical understanding of users' mental meanings of the concept of strategy through metaphorical analysis. The use of play analysis warns of the possibility of the formation of behind-the-scenes (hidden) behaviors in the organization. In this study, the Hero-Elevator Company has been selected for a case study. The findings of the study indicate the multiplicity of members of the organization about the concept of strategy and the possibility of the formation of covert behaviors..","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121857863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effect of Employer Branding on Employee Willingness In Bank Mellat: Mediating Role of Job Attachment","authors":"Ali Asghari Sarem, Hossein Panahinia, M. Saeedi","doi":"10.52547/jabm.2.3.132","DOIUrl":"https://doi.org/10.52547/jabm.2.3.132","url":null,"abstract":"Email: a.sarem@basu.ac.ir هدیکچ لاس رد تلم کناب بوخ نانکراک تشادهگن شلاچ اب ریخا یاه یم رظن هب هک تسا هدش هجاوم دوخ رد کناب نیا تیباذج دسر لد حطس و ییامرفراک دنرب هزوح نیا نانکراک نیب رد یلغش یگتسب یم کناب نییبت دناوت .دشاب هلئسم نیا هدننک فدهاب رضاح شهوژپ ا اهراکهار هئار یی یارب اقترا ی راگدنام تشادهگن و ی کناب نانکراک تلم قیرط زا سررب نازیم ی باذج ریثأت ی ت امرفراک دنرب یی اب و نآ رب لد هطساو شقن لغش یگتسب ی .دش ماجنا شور رظنم زا ،یسانش ا ی ن صوت عون زا شهوژپ ی ف ی پ ی ام ی ش ی هب و عطقم تروص ی عون زا و دربراک ی رامآ هعماج .دوب رهش تلم کناب نانکراک هیلک لماش ی لاس رد نادمه 8931 ب مادقا یرامشرس شور اب هک دندوب ه ذخا دش دارفا همه زا تاعلاطا دادعت هب 849 .دش رفن یروآدرگ شور همانشسرپ عون زا تاعلاطا دوب درادناتسا یاه . هداد لیلحت یارب اه ، راتخاس تلاداعم زا ی کمک اب و مرن رازفا PLS افتسا جیاتن .دش هد داد ناشن باذج هک ی ت امرفراک دنرب یی هب قتسم روط ی م م هب ی ناز 26 امت رب دصرد ی ل راگدنام هب ی باذج ،تسا راذگریثأت نانکراک ی ت دنرب امرفراک یی م هب ی ناز 28 لد رب دصرد لغش یگتسب ی و دوب راذگرثا لد ش یگتسب لغ ی م هب ی ناز 83 غتم دصرد ی ر امت ی ل راگدنام هب ی ر نانکراک بت ا یی ن یم دنک . هک داد ناشن جیاتن هیامرس نامزاس یراذگ اه دوخ ییامرفراک دنرب تیباذج یاقترا تهج تابجوم لد ندش هتسب نآ لیامت لحم نیا زا و هدروآ مهارف ار ناشلغش هب نانکراک یارب اه یم ءاقترا ار نامزاس رد یراگدنام .دهد هژاو يدیلک ياه امرفراک دنرب یی ؛ امت ی ل نام هب راگد ی لد ؛نانکراک گتسب ی لغش ی ؛ دم ی ر ی ت ناسنا عبانم ی ؛ باذج ی ت امرفراک دنرب یی . Abstract In recent years, Bank Mellat has faced the challenge of retaining its good employees, and it seems that the bank's attractiveness in the field of employer brand and the level of job attachment among the bank's employees can explain this issue. The aim of this study was to provide solutions to improve the shelf life and retention of Bank Mellat employees by examining the impact of employer brand attractiveness on it and the mediating role of job attachment. From a methodological point of view, this research was descriptive-survey and crosssectional and applied. The statistical population included all employees of Bank Mellat in Hamedan in 1398, which was used to obtain information from all people by census method, to 143 people. The method of data collection was standard questionnaires. For data analysis, structural equations were used with the help of PLS software. The results showed that the attractiveness of the employer brand directly affects the desire to retain employees by 62%, the attractiveness of the employer brand by 61% affected job attachment and job attachment by 19% explains the tendency of employee retention. The results showed that the investment of organizations to enhance the attractiveness of their employer brand causes employees to become attached to their jobs and from this place promotes their desire to stay in the organization.","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129409823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating The Effect Of Customer Participation, Commitment And Trust On Customer Loyalty With The Mediating Role Of Customer Satisfaction (Case Study: Samsung Products","authors":"Ahmad Fallaah, Orkideh Hamedi","doi":"10.52547/jabm.2.3.110","DOIUrl":"https://doi.org/10.52547/jabm.2.3.110","url":null,"abstract":"This study aims to evaluate the effect of customer participation, commitment and trust on customer loyalty with the mediating role of customer satisfaction and with a practical approach in Samsung. A questionnaire consisting of 22 questions with a five-point Likert scale was used to collect data. First, the questionnaire was approved from the perspective of experts in terms of content validity. Then, the validity of the structure was performed using confirmatory factor analysis technique. The value of AVE of all variables was above 0.5 and convergent validity was confirmed. Cronbach's alpha and composite reliability were calculated for reliability. Cronbach's alpha coefficient of the questionnaire was calculated to be 0.925 and the CR value of all variables was above 0.7. Therefore, the reliability of the questionnaire has been evaluated as desirable. The statistical population of this research is all customers and consumers of Samsung products residing in Tehran and the questionnaire was randomly provided to 400 customers and consumers of Samsung products residing in Tehran. To test the research hypotheses, the technique of partial least squares and Smart Pls software have been used. The findings indicated that out of seven subhypotheses and one main hypothesis, all hypotheses were confirmed. Finally, it can be concluded that customer satisfaction through repeated purchase, purchase of new goods and purchase of goods by new customers who are interested in goods through satisfied customers, leads to increased revenue and profit. In fact, customers who are very satisfied with the organization, pass on their positive experiences to others, and thus become a means of advertising for the organization and thus reduce the cost of attracting customers.","PeriodicalId":351564,"journal":{"name":"Journal of Approach in Business Management","volume":"43 325 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123214417","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}