Jurnal Bisnis dan Manajemen最新文献

APPLICATION OF THE ANALYTICAL HIERARCHY PROCESS (AHP) METHOD IN EMPLOYEE REWARDS DECISION MAKING 在员工奖励决策中应用层次分析法（ahp）的情况

Jurnal Bisnis dan Manajemen Pub Date : 2023-09-28 DOI: 10.23960/jbm.v19i3.1761

Bayu Erdian Syah, Andhatu Achsa, Khairul Ikhwan

{"title":"APPLICATION OF THE ANALYTICAL HIERARCHY PROCESS (AHP) METHOD IN EMPLOYEE REWARDS DECISION MAKING","authors":"Bayu Erdian Syah, Andhatu Achsa, Khairul Ikhwan","doi":"10.23960/jbm.v19i3.1761","DOIUrl":"https://doi.org/10.23960/jbm.v19i3.1761","url":null,"abstract":"Penelitian ini bertujuan merumuskan metode untuk membantu pengambilan keputusan rewards melalui studi kasus UMKM UD Restu Bunda. UMKM merupakan usaha dalam ekonomi kreatif yang tahan guncangan ketidakpastian kondisi ekonomi. Ambisi yang kuat mengembangkan usaha justru menjadi bumerang karena banyak hal sering terabaikan, semakin besar suatu usaha maka semakin kompleks sistem manajemen yang dijalankan, salah satunya manajemen rewards. Rewards merupakan apresiasi karyawan berdasarkan kriteria, walaupun tidak ada peraturan yang menyatakan bahwa pemilik usaha wajib memberikan rewards, namun kenyataannya pemberian rewards juga dapat memicu konflik internal terutama bagi UMKM yang belum memiliki sistem pemberian rewards terstruktur dan rasional. Penelitian ini menggunakan metode Analitycal Hierarchy Process (AHP) dikombinasikan dengan alat bantu Expert Choice 11 (EC 11) dan Microsoft Excel. Hasil penelitian ini utamanya berupa pengembangan rumus dimana modifikasinya yaitu penemuan koefisien nilai kinerja yang berfungsi menjaga nilai tukar skor penilaian kinerja terhadap dana yang disediakan, nilai tukar tidak akan berubah dengan catatan tidak ada perubahan jumlah karyawan dan dana sehingga dapat mencegah terjadinya pembengkakan biaya. Berdasarkan simulasi yang dilakukan pada UMKM UD Restu Bunda ditemukan terdapat 4 aspek penting yang harus lebih diperhatikan saat melakukan penilaian kinerja yaitu loyalitas, kualitas kerja, komunikasi, dan kedisiplinan. Kata Kunci: Manajemen Rewards; Rewards; UMKM; Analitycal Hierarchy Process, Expert Choice 11","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"48 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139335213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PENGARUH TREN PRODUK, STORE ATMOSPHERE, DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN ULANG DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI 以满意度为中介变量，产品趋势、商店氛围和口碑对再次购买决策的影响

Jurnal Bisnis dan Manajemen Pub Date : 2023-09-28 DOI: 10.23960/jbm.v19i3.1879

Muhamad Ardabilly Annaufal, Sugeng Lubar Prastowo, Hidayat Syah

引用次数: 0

PENGARUH RESTAURANT ATMOSPHERE DAN PERCEIVED VALUE TERHADAP CUSTOMER BEHAVIORAL INTENTION PADA RESTO SEAFOOD SITUBONDO Pengaruh restaurant atmosphere and perceived value terhadap customer behavioral intention pada resto seafood situbondo

Jurnal Bisnis dan Manajemen Pub Date : 2023-09-28 DOI: 10.23960/jbm.v19i3.1715

Riski Maimuna, S. Suhartono, Wheny Khristianto

{"title":"PENGARUH RESTAURANT ATMOSPHERE DAN PERCEIVED VALUE TERHADAP CUSTOMER BEHAVIORAL INTENTION PADA RESTO SEAFOOD SITUBONDO","authors":"Riski Maimuna, S. Suhartono, Wheny Khristianto","doi":"10.23960/jbm.v19i3.1715","DOIUrl":"https://doi.org/10.23960/jbm.v19i3.1715","url":null,"abstract":"Tingginya pertumbuhan restoran berdampak pada ketatnya persaingan bisnis. Hal ini membuat resto Seafood Situbondo harus memiliki strategi pemasaran yang tepat dan dapat mempengaruhi customer behavioral intention di restoran tersebut. Tampilan restoran yang modern dan sesuai dengan keinginan dan kebutuhan pelanggan berdampak pada customer behavioral intention yang dapat menguntungkan perusahaan. Penelitian ini bertujuan untuk menganalisis pengaruh restaurant atmosphere dan perceived value terhadap customer behavioral intention dan mengidentifikasi variabel yang paling dominan mempengaruhi behavioral intention pelanggan di resto Seafood Situbondo. Metode penelitian ini menggunakan pendekatan kuantitatif dengan teknik asosiatif. Pengumpulan data menggunakan teknik non-probability sampling dengan sampel purposive sampling melalui kuesioner yang diisi oleh 130 konsumen resto Seafood Situbondo. Hasil uji parsial penelitian ini menunjukkan bahwa restaurant atmosphere berpengaruh positif signifikan terhadap customer behavioral intention dan perceived value juga berpengaruh positif signifikan terhadap customer behavioral intention. Sementara itu, secara simultan restaurant atmosphere dan perceived value berpengaruh positif signifikan terhadap customer behavioral intention. Kata Kunci: restaurant atmosphere, perceived value, customer behavioral intention","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"40 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139335088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

INNOVATION IN SOCIAL MEDIA STRATEGY: A STUDY OF SMEs IN JEMBER 社会媒体战略创新：对牙买加中小企业的研究

Jurnal Bisnis dan Manajemen Pub Date : 2023-09-28 DOI: 10.23960/jbm.v19i3.1830

Milatul Maftah, Mukhamad Zulianto

引用次数: 0

SERVICE OPERATIONS MANAGEMENT FOR ENHANCING “HERITAGE” EMOTIONS AT HOTEL SALAK, BOGOR 提升茂物沙叻酒店“遗产”情感的服务运营管理

Jurnal Bisnis dan Manajemen Pub Date : 2023-06-21 DOI: 10.24198/jbm.v23i2.2031

Hastjarjo Hastjarjo, Agus Prihanto, Nisa Rahmaniyah Utami

{"title":"SERVICE OPERATIONS MANAGEMENT FOR ENHANCING “HERITAGE” EMOTIONS AT HOTEL SALAK, BOGOR","authors":"Hastjarjo Hastjarjo, Agus Prihanto, Nisa Rahmaniyah Utami","doi":"10.24198/jbm.v23i2.2031","DOIUrl":"https://doi.org/10.24198/jbm.v23i2.2031","url":null,"abstract":"We all know that a hotel must have a differentiation of service experience. But many hotels are historical buildings do not yet understand that they have a heritage competitive advantage, well. The \"Heritage\" hotel must improve the service profit chain with putting the 'heritage\" to Customer Value (CV) equation: CVheritage = [Results + Process Quality (SQ) + Heritage Experience (HE)]/[Price + Cost]. This study focuses on the model choreography of a service delivery system to create and deliver a total embodied experience for customers. The model involves the choice of an operational strategy that consists of four areas: stageware (bricks and mortar), orgware (management systems), customerware (customer touch points), and linkware (system integration). The research question is \"What improvements can be applied to improve the heritage customer experience at Hotel Salak Bogor\". Novelty: This research is a best practice case study research in hotel service offering as strategic action that found “Service Operations Management Model: SOMM”. Research Methods: This research is a single intrinsic case study at Hotel Salak Bogor as a bounded system in which an event, program or activity exists. This qualitative case study is designed to better understand the concept of service process management for the hotel. The research stages are (1) investigation of strategic process, (2) identification of customer variability and service offerings, (3) decision of operational strategy choices. Finding/Results: The model choreography can be used to integrate the business","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"34 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78952608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

THE EFFECT OF CAPITAL STRUCTURE AND LIQUIDITY ON PROFITABILITY BEFORE AND DURING THE COVID-19 PANDEMIC IN TELECOMMUNICATION COMPANIES LISTED ON THE INDONESIAN STOCK EXCHANGE 资本结构和流动性对印尼证券交易所上市电信公司在2019冠状病毒病大流行前和期间盈利能力的影响

Jurnal Bisnis dan Manajemen Pub Date : 2023-06-21 DOI: 10.24198/jbm.v23i2.2029

Novie Wulan Sari, M. Anwar, Yudi Ahmad Faisal

{"title":"THE EFFECT OF CAPITAL STRUCTURE AND LIQUIDITY ON PROFITABILITY BEFORE AND DURING THE COVID-19 PANDEMIC IN TELECOMMUNICATION COMPANIES LISTED ON THE INDONESIAN STOCK EXCHANGE","authors":"Novie Wulan Sari, M. Anwar, Yudi Ahmad Faisal","doi":"10.24198/jbm.v23i2.2029","DOIUrl":"https://doi.org/10.24198/jbm.v23i2.2029","url":null,"abstract":"This study examines the effect of capital structure and liquidity on profitability before and during the Covid-19 pandemic in telecommunications companies listed on the Indonesian stock exchange. In knowing how much profit a company gets, it can be seen from its financial performance, especially in the capital structure as measured by DER and liquidity as measured by CR. Capital structure will affect profitability as measured by ROE, this is because the maximum use of debt will reduce interest payments because companies are required to pay higher interest. While liquidity affects profitability because high liquidity will increase the credibility of the company which will make investors interested in investing in efforts to increase profitability. In calculating profitability, we can find out the level of profit the company earned before and during the Covid-19 Pandemic. The purpose of this study is to determine the comparison between capital structure and liquidity on profitability. This study uses telecommunications companies listed on the Indonesia Stock Exchange in Q1 2018 - Q2 2022. The type of data used is secondary data. The results of this study indicate that prior to the Covid-19 pandemic, capital structure had a negative and significant effect, and liquidity had a positive and insignificant effect on profitability. Meanwhile, during the Covid-19 pandemic, capital structure had a positive and significant effect and liquidity had a positive and significant effect on profitability.","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"47 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77578700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

GENDER DIFFERENCES IN RISK TOLERANCE, HERDING BEHAVIOR AND OVERCONFIDENCE AMONG STOCK INVESTORS IN ACEH 亚齐省股票投资者风险承受能力、羊群行为和过度自信的性别差异

Jurnal Bisnis dan Manajemen Pub Date : 2023-06-21 DOI: 10.24198/jbm.v23i2.2033

Zaida Rizqi Zainul, Irma Suryani

{"title":"GENDER DIFFERENCES IN RISK TOLERANCE, HERDING BEHAVIOR AND OVERCONFIDENCE AMONG STOCK INVESTORS IN ACEH","authors":"Zaida Rizqi Zainul, Irma Suryani","doi":"10.24198/jbm.v23i2.2033","DOIUrl":"https://doi.org/10.24198/jbm.v23i2.2033","url":null,"abstract":"ehavioural Finance is starting to be interesting to study because it plays a role in making a person's decision to invest. Investors do not only use estimates of the prospects for investment instruments, but psychological factors also determine investment decisions. The purpose of this study was to determine the extent to which there are gender differences in risk tolerance, overconfidence and investment behavior among stock investors in Aceh. The data used in this research is primary data. Data collection techniques through questionnaires. The population in this study are investors who are domiciled in Aceh Province with a total sample of 386 respondents consisting of 193 male and female respondents. The analytical method used is the Man Whitney U Test. The results showed that: 1) There is a difference in risk tolerance between male and female investors in Aceh, 2) There is no difference in overconfidence between male and female investors in Aceh 3) There is a difference in herding behavior between male and female investors in Aceh. Advances in information technology, education levels, knowledge have made gender differences no longer a barrier for investors in Aceh to feel more confident and courageous in making investment decisions. This study is expected to enrich the literature on investor behavior based on gender and increase the number of capital market investors in Aceh through an investor behavior approach.","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"141 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77405384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

PSYCHOLOGICAL MEANINGFULNESS OF WORK EFFECTS ON ORGANIZATIONAL COMMITMENT IN HUMAN RESOURCE DEPARTMENT EMPLOYEE 工作心理意义对人力资源部门员工组织承诺的影响

Jurnal Bisnis dan Manajemen Pub Date : 2023-06-21 DOI: 10.24198/jbm.v23i2.2034

S. Purba, Tivia Venica Tami Sitorus

{"title":"PSYCHOLOGICAL MEANINGFULNESS OF WORK EFFECTS ON ORGANIZATIONAL COMMITMENT IN HUMAN RESOURCE DEPARTMENT EMPLOYEE","authors":"S. Purba, Tivia Venica Tami Sitorus","doi":"10.24198/jbm.v23i2.2034","DOIUrl":"https://doi.org/10.24198/jbm.v23i2.2034","url":null,"abstract":"This study aims to determine the psychological meaningfulness of work and work engagement effect on organizational commitment. The convenience technique was used to collect data from 307 respondents with 123 and 184 from generations X and Y in the Human Resource Department (HRD) in Jakarta, Indonesia. Path analysis was conducted to diagnose effect of psychological meaningfulness and work engagement on organizational commitment, using SPSS and Macro Process Hayes 2013. The hypothesis test confirms that psychological meaningfulness significantly affects work engagement in the Y generation without affecting organizational commitment. Meanwhile, work engagement influences organizational commitment significantly and perfectly mediates the influences of psychological meaningfulness on organizational commitment. Conversely, psychological meaningfulness of work has a positive significant effect on work engagement and organizational commitment among the X generation. This study proves that the psychological meaningfulness of work in the Y generation has no significant increase in organizational commitment, with a rise in work engagement. Therefore, millennials are more challenged in carrying out their work with psychological meaningfulness of work.","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"39 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72420190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

POLICIES FOR ROTATING AND PROMOTING EMPLOYEES TO INCREASE WORK MOTIVATION AND THE IMPLICATIONS FOR EMPLOYEE PERFORMANCE 轮换和晋升员工的政策，以增加工作动机和对员工绩效的影响

Jurnal Bisnis dan Manajemen Pub Date : 2023-06-21 DOI: 10.24198/jbm.v23i2.2032

M. Suratman

{"title":"POLICIES FOR ROTATING AND PROMOTING EMPLOYEES TO INCREASE WORK MOTIVATION AND THE IMPLICATIONS FOR EMPLOYEE PERFORMANCE","authors":"M. Suratman","doi":"10.24198/jbm.v23i2.2032","DOIUrl":"https://doi.org/10.24198/jbm.v23i2.2032","url":null,"abstract":"Employee performance in a company is the result of the quality and quantity of the work achieved by employees in carrying out their duties in accordance with the responsibilities given to them. Performance does not always meet expectations. Motivation is one of the determinants of good performance. Employee motivation can be influenced by several factors including promotion and rotation of employees. The purpose of this study is to determine the effect of rotation and promotion policies on work motivation and the implications for employee performance. The research method used is descriptive verification. The units of analysis are permanent employees of the Tirta Intan Regional Drinking Water Company (Perusahaan Daerah Air Minum Tirtamarta) in Garut Regency. The determination of the sample was carried out by using the sampling percentage table as proposed by Yount (1999). Data collection was carried out with a questionnaire and through observations. The statistical tests in this study used correlation and regression analysis. The results of the f-test show that the three variables (job rotation, promotion, and work motivation) simultaneously affect employee performance. The partial T-test results show that each variable (job rotation and promotion) has an effect on work motivation, and work motivation has an effect on employee performance.","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87111528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

COMPARING TOURISM COMPONENTS IN SITU BAGENDIT 1 AND 2 比较原位bagendit 1和2的旅游成分

Jurnal Bisnis dan Manajemen Pub Date : 2023-06-21 DOI: 10.24198/jbm.v23i2.2030

W. Susilawati, D. T. Alamanda, Tia Rosalina

{"title":"COMPARING TOURISM COMPONENTS IN SITU BAGENDIT 1 AND 2","authors":"W. Susilawati, D. T. Alamanda, Tia Rosalina","doi":"10.24198/jbm.v23i2.2030","DOIUrl":"https://doi.org/10.24198/jbm.v23i2.2030","url":null,"abstract":"This research aims to determine the tourism components in Bagendit 1 and 2 Tourism Objects and to examine differences in tourist attractions and activities, accommodation, tourist facilities and services, transportation facilities and services, other infrastructure, and institutional elements between Bagendit 1 and 2 Tourism Objects. The research method used is a descriptive method and comparative method. The technique of collecting data was carried out through observation, interviews, and questionnaires. The sample taken was 96 respondents with unknown population formula and the sampling technique used the purposive sampling method. The data processing technique was carried out using validity tests, reliability tests and normality tests which were then processed using descriptive analysis methods and t-test differences (independent samples t-test) with the help of IBM SPSS Statistics 26. The results showed that the tourism components in Bagendit 1 and 2 Tourism Objects consisted of tourist attractions and activities; accommodation; tourist facilities and services; transportation facilities and services; other infrastructure; and institutional elements as a whole have \"good\" criteria with the highest average ratio owned by Situ Bagendit 1. This shows that there is a difference between Bagendit 1 and 2 Tourism Objects, namely the variables of tourist attractions and activities, tourist facilities and services, transportation facilities and services, as well as institutional elements. Meanwhile, those that show similarities between Bagendit 1 and 2 Tourism Objects are accommodation and other infrastructure variables.","PeriodicalId":32564,"journal":{"name":"Jurnal Bisnis dan Manajemen","volume":"55 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83895784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0