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The Influence of Electronic Word of Mouth, Value Co-Creation and Brand Image on Trust 电子口碑、价值共创、品牌形象对信任的影响
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.60
Abror, Silvi Ayuni, Yunita Engriani
{"title":"The Influence of Electronic Word of Mouth, Value Co-Creation and Brand Image on Trust","authors":"Abror, Silvi Ayuni, Yunita Engriani","doi":"10.2991/piceeba-19.2019.60","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.60","url":null,"abstract":"This research aims to analyze: (1) the influence of brand image on E-Word of Mouth of Wardah in Padang city (2) the impact of brand image on customer trust (3) the influence of value co-creation on E-Word of Mouth (4) the influence of value co-creation on brand image (5) The influence of value co-creation on trust, and (6) the influence of trust on E-Word of Mouth. This research is a causative research. The population on this research is all students who use Wardah cosmetics in Padang. The total number of samples in this study are 80 students who have been selected by using purposive sampling due to unknown the number of populations. This study found that (1) brand image has no significant direct effect on EWord of Mouth (2) brand image has a significant effect on trust (3) value co-creation has a significant effect on E-Word of Mouth (4) value co-creation has a significant effect on brand image (5) value co-creation has a significant effect on trust (6) trust has a significant effect on E-Word of Mouth. Some limitations and further studies are discussed.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81483461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The Effect of Experiential Quality, Experiential Satisfaction, and Trust on the Interest to Revisit the Tourism Objects in Padang 体验品质、体验满意度和信任对巴东旅游对象重游兴趣的影响
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.88
Tri Andiani, Yasri
{"title":"The Effect of Experiential Quality, Experiential Satisfaction, and Trust on the Interest to Revisit the Tourism Objects in Padang","authors":"Tri Andiani, Yasri","doi":"10.2991/piceeba-19.2019.88","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.88","url":null,"abstract":"This study aims to analyze the influence of experiential quality, experiential satisfaction and trust on interest to revisit to the tourism object in the city of Padang. The population of this study were all consumers who had visited a tourist attraction in the city of Padang with a total sample of 220 respondents. The analysis technique used is using Structural Equation Model (SEM) -Partial Least Square (PLS). The results of this study are Experiential quality has a positive and significant effect on experiential satisfaction, Experiential quality has a positive and significant effect on trust. This means that the higher the experiential quality which impacts on trust, Experiential quality positive and significant effect on the interest to revisit, Experiential satisfaction positive and significant impact on the trust, Experiential satisfaction positive and significant effect on the interest to revisit, the Trust has a positive effect and significant interest to revisit.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"122 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89875271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Influence of the Dimensions of Service Quality and Customer Satisfaction on Repurchase Intention of Customers of Rocky Plaza Hotel Padang 巴东洛基广场酒店服务质量与顾客满意维度对顾客再购买意愿的影响
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.45
D. Agusman, S. Evanita, Rosyeni Rasyid
{"title":"The Influence of the Dimensions of Service Quality and Customer Satisfaction on Repurchase Intention of Customers of Rocky Plaza Hotel Padang","authors":"D. Agusman, S. Evanita, Rosyeni Rasyid","doi":"10.2991/piceeba-19.2019.45","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.45","url":null,"abstract":"This research aims to analyze the influence of the dimensions of service quality and customer satisfaction on repurchase intention. The population of this study is customers who came to Rocky Plaza Hotel based on the number of rooms sold which amounted to 98 people whit the sampling technique using probabilitysampling. Data collection is done by filling out questionnaires and data analysis techniques used path analysis. The results of the study show that the responsiveness and assurance variables have a significant influence on the interest in repurchasing Rocky Plaza Hotel Padang customer. Whereas for tangible, reliability, empathy and customer satisfaction does not have a significant effect on the interest in repurchasing customers of Rocky Plaza Hotel Padang. The total direct and indirect influence in this study is 20.56% and the remaining 79.4% is influence by other variables not explained in this study.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"2014 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86555901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Influence of Transformational Leadership Organizational Culture on Employee Performance with Job Satisfaction as Mediating Variable in Ibnu Sina Hospital in West Sumatera 西苏门答腊伊布西那医院变革型领导组织文化对员工绩效的影响:工作满意度为中介变量
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.70
Welly Nuansa Adri, S. Evanita, D. Patrisia
{"title":"The Influence of Transformational Leadership Organizational Culture on Employee Performance with Job Satisfaction as Mediating Variable in Ibnu Sina Hospital in West Sumatera","authors":"Welly Nuansa Adri, S. Evanita, D. Patrisia","doi":"10.2991/piceeba-19.2019.70","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.70","url":null,"abstract":"This study has several objectives, first analysing and proving the influence of transformational leadership style on employee performance. Second, analyse and prove the influence of organizational culture on employee performance. Third, analyse and prove whether there is an influence of transformational leadership on employee performance through job satisfaction as a mediating variable. Fourth, analyse and prove the influence of leadership style on job satisfaction. Fifth, analyse and prove the influence of organizational culture on employee performance through job satisfaction as a mediating variable. Sixth, analyse and prove whether there is an influence of job satisfaction on employee performance. In this study the population is all permanent employees at Ibnu Sina Hospital in West Sumatera. while the sample was 262 respondents who were searched using Sugiono's formula. The types and sources of data used are primary data by distributing questionnaires. For analysis testing using validity and reliability tests and using path analysis, as well as processing data using the latest SPSS model. In accordance with the hypothesis testing it was found that transformational leadership had a significant effect on job satisfaction. In organizational culture has a significant effect on job satisfaction. Third, transformational leadership has a significant effect on performance. found organizational communication has a significant effect on performance. Fourth, the organizational culture has a significant effect on performance. While job satisfaction has a significant effect on performance. Sixth, the effect of transformational leadership on employee performance through job satisfaction as an intervening variable in Ibnu Sina Hospital in West Sumatera has a direct relationship. The seventh influence of organizational culture on employee performance through job satisfaction as a mediation variable at Ibnu Sina Hospital in West Sumatera has a direct relationship.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"42 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86608714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of Supplier Selection by Using the AHP and PROMETHEE Methods in Regional Public Hospital Padang (RSUD Padang) 基于AHP和PROMETHEE方法的巴东地区公立医院供应商选择分析
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.87
Syarah Raudhatul Rahmi, Firman
{"title":"Analysis of Supplier Selection by Using the AHP and PROMETHEE Methods in Regional Public Hospital Padang (RSUD Padang)","authors":"Syarah Raudhatul Rahmi, Firman","doi":"10.2991/piceeba-19.2019.87","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.87","url":null,"abstract":"This study aims to prioritize the main criteria in the selection of suppliers at RSUD Padang and to find out which supplier is the best in RSUD Padang.This study analyzes the selection of suppliers at RSUD Padang. The data used are primary data obtained through the distribution of questionnaires and secondary data obtained from company documents. The method used is the Analytical Hierarchy Process (AHP) and the Preference Ranking of the Organization Method for Enrichment Evaluation (PROMETHEE). The results of this study indicate the priority of the main criteria that can be used by the hospital is the quality criteria that have a weight value of 0.36. Then the next result is the best supplier at RSUD Padang, namely supplier B, which has the highest net flow value with a net flow value of 0.15. While suppliers that have the lowest net flow value are supplier C with a net flow value of -0.36","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79065132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Analysis of the Effect of Asset Growth, Profitability, and Company Size on Capital Structure (Empirical Study in Mining Sector Companies in Indonesia Stock Exchange) 资产增长、盈利能力和公司规模对资本结构的影响分析(基于印尼证券交易所矿业公司的实证研究)
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.10
A. Satrianto, Candrianto Candrianto, Mia Ayu Gusti, E. Juniardi, Mutiara Novenica
{"title":"Analysis of the Effect of Asset Growth, Profitability, and Company Size on Capital Structure (Empirical Study in Mining Sector Companies in Indonesia Stock Exchange)","authors":"A. Satrianto, Candrianto Candrianto, Mia Ayu Gusti, E. Juniardi, Mutiara Novenica","doi":"10.2991/piceeba-19.2019.10","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.10","url":null,"abstract":"The purpose of this research is to determine 1) the effect of asset growth rate to capital structure of mining companies listed in Indonesia Stock Exchange 2) the effect of profitability to capital structure of mining companies listed in Indonesia Stock Exchange 3) the effect of firm size to capital structure of mining companies listed in Indonesia Stock Exchange. The research sample are 76 mining companies listed in Indonesia Stock Exchange around 2011-2014. This research used purposive sampling method. The statistical methods used in this research are multiple regressions. The results of this research indicate that: (1) asset growth rate have negative and no significant effect to capital structure of mining companies listed in Indonesia Stock Exchange (2) profitability have negative and significant effect to capital structure of mining companies listed in Indonesia Stock Exchange and (3) firm size have positive and significant effect to capital structure of mining companies listed in Indonesia Stock Exchange.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83459882","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Effect of Transformational Leadership, PEP, POS and Organizational Commitment on OCB: A Literature Review 变革型领导、PEP、POS和组织承诺对组织公民行为的影响:文献综述
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.43
Betsy Hariani, Erni Masdupi
{"title":"The Effect of Transformational Leadership, PEP, POS and Organizational Commitment on OCB: A Literature Review","authors":"Betsy Hariani, Erni Masdupi","doi":"10.2991/piceeba-19.2019.43","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.43","url":null,"abstract":"This paper is a literature study to analyze Effect of Transformational Leadership, PEP and POS on OCB. This type of research is explanatory research, looking at the relationship among free variables human capital, motivation, and job satisfaction on employee performance. The purpose of this study is to collect and analyze the published articles regarding Effect of Transformational Leadership, PEP and POS on OCB. The research design is a literature review. The articles have been published in the last five years representing of six different academically. The results of the review literature find out that Transformational Leadership, PEP and POS on OCB. The results of this review are only a conceptual starting point for starting an integrated discipline.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"93 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86206064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Analysis of The Effect of Education Level, Economic Growth, and Unemployment Rate on The Poverty Rate In Sumatera Barat, Indonesia 印尼苏门答腊岛教育水平、经济增长和失业率对贫困率的影响分析
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.14
Saumin Akhir, Idris, Yulhendri
{"title":"Analysis of The Effect of Education Level, Economic Growth, and Unemployment Rate on The Poverty Rate In Sumatera Barat, Indonesia","authors":"Saumin Akhir, Idris, Yulhendri","doi":"10.2991/piceeba-19.2019.14","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.14","url":null,"abstract":"Poverty is a multidimensional problem that is of concern to all countries in the world. The purpose of this study is to look at the influence of education levels, economic growth, and unemployment rates on poverty rates in the West Sumatra Province of Indonesia. This study uses the Fixed Effect Square Dummy Variable / FEM LSDV approach with panel data which is a combination of 12 districts and 7 cities in West Sumatra Province with a span of time from 2010 to 2016. The results of the research conducted indicate that there are negative influences but not significant between education level variables and poverty rates, while economic growth variables have a negative and significant effect on poverty rates in West Sumatra Province. As with the unemployment rate variable which shows a positive and significant influence on the level of poverty in the Province of West Sumatra. Based on the results of this study, the authors suggest the need to optimize policies related to efforts to increase the level of education, economic growth in addition to emphasizing the unemployment rate in the West Sumatra Province of Indonesia in order to welcome the current digital era.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88924485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The Teacher's Role, Learning Resources and Media Effect toward Student Innovativeness of SMKN Solok Regency 教师角色、学习资源和媒体对SMKN索洛金学生创新的影响
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.20
W. D. Safitri, B. Muchtar, Marwan
{"title":"The Teacher's Role, Learning Resources and Media Effect toward Student Innovativeness of SMKN Solok Regency","authors":"W. D. Safitri, B. Muchtar, Marwan","doi":"10.2991/piceeba-19.2019.20","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.20","url":null,"abstract":"","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"10 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80296766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Leadership, Work Motivation and Work Satisfaction on Performance of Employees of Education and Culture Department in Padang Pariaman 领导、工作动机和工作满意度对巴东市教育文化部门员工绩效的影响
International Conference on Economics Education Business and Accounting Pub Date : 2019-09-01 DOI: 10.2991/piceeba-19.2019.74
Enny Noviyanti, Efrizal Syofyan, S. Evanita
{"title":"The Effect of Leadership, Work Motivation and Work Satisfaction on Performance of Employees of Education and Culture Department in Padang Pariaman","authors":"Enny Noviyanti, Efrizal Syofyan, S. Evanita","doi":"10.2991/piceeba-19.2019.74","DOIUrl":"https://doi.org/10.2991/piceeba-19.2019.74","url":null,"abstract":"This study aims to examine the effect of leadership, motivation, and job satisfaction on the performance of education and culture department employees of Padang Pariaman Regency. The sampling technique used is by using the proportional stratified random sampling method. The questionnaire was distributed to 112 employees of the Padang Pariaman District Education and Culture Department. Data were analyzed using Path Analysis and processed with SPSS 16.00. The results show that leadership has a significant effect on work motivation, leadership does not have a significant effect on job satisfaction, work motivation has a significant effect on job satisfaction, leadership does not have a significant influence on performance, work motivation has a significant effect on job performance and satisfaction significantly influence performance employee of the Padang Pariaman District Education and Culture Department.","PeriodicalId":31784,"journal":{"name":"International Conference on Economics Education Business and Accounting","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90447771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
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